Recent Posts

It’s Not Too Late to Be Prepared for Business Interruption

3/26/2020 (Permalink)

Businesses of all sizes have been impacted by recent events. Those who had a contingency plan in place likely are weathering the storm a bit better, or at least have a better handle on how to quickly pivot based on the ever-fluid situation we all are facing. Does your business have an emergency plan in place if you suffer a major event?  If not, it’s not too late to be prepared for business interruption. SERVPRO of Phoenix can help!

Businesses face all kinds of risks

There are many kinds of situations that can negatively impact a business, including:

  • Fire
  • Flood
  • Water damage
  • Smoke damage
  • Mold issues
  • Storm damage
  • Biohazard situations
  • Crime situations

While some of the above circumstances can be addressed and remediated fairly quickly, other situations may cause severe impact on the ability of a company to do business as normal. As many as 50% of businesses close following a disaster, according to the latest research.

The value of being prepared

While it’s nearly impossible to plan for every situation that may impact a business, of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. Knowing you are ready for whatever happens speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

How can businesses be prepared? Start by developing a SERVPRO Emergency READY Profile (ERP) for your business interruption to have an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water damage, fire damage or other adverse circumstances can affect your business. 

Preparation is key

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself if your business is ready for any emergency. If not, contact SERVPRO of Phoenix today at 480-503-2090 and get prepared today!

How SERVPRO Services Save You Money on Fire Damage Restorations

3/20/2020 (Permalink)

One of the most important factors that can change how much fire damage to your Phoenix home costs in repairs and restorations is how fast a team of damage mitigation professionals can get to the scene and control the situation. Oftentimes, a response that takes too long can make a difference in repair costs. People nationwide trust SERVPRO professional technicians to arrive at their homes quickly and prevent as much damage as possible thanks to a few key advantages we offer.

How We Arrive Faster

SERVPRO of Phoenix crews can arrive within just a couple hours of your first call reporting fire damage to your  Phoenix home. We keep our personnel on standby 24/7 to react quickly and make sure every disaster gets handled with professionalism, speed and thoroughness that we have established on a nationwide scale. You can call us, and a live representative can take your call and immediately begin the response process to send help to your home. Be sure to call us as quickly as possible after a disaster to make use of our full capabilities.

Why Does A Fast Response Matter?


Maintaining the sort of readiness that enables us to respond quickly around the clock is neither easy nor inexpensive. However, the benefits of that readiness pay off for our customers. The damaging effects of a fire, such as smoke residues and water-mixed sludges, can cause severe damage over time to your home through chemical reactions with building materials, deep staining, and many other effects. By arriving quickly, we can target the most urgent damaging factors first and stop them from causing any further problems in your home. The result is a faster clean up time, fewer materials replaced, and a lower final bill.

Locally Owned

SERVPRO of Phoenix is a locally owned and operated company with national resources that enable us to handle any variety of fire damage quickly and with minimal costs. Call us at (480) 503-2090 to learn more about our services.

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Phoenix at 480-503-2090.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

How Water Damage in Neighbor’s Phoenix Apartment Can Affect You

3/18/2020 (Permalink)

Apartment living brings a whole new set of challenges to keep your living space safe and in good working condition. Whenever moisture makes its way into your Phoenix apartment building, there is a possibility your unit can get negatively affected even if the leak isn’t in your apartment. Learn how you might be at risk for damage in your apartment and what to do if it happens to you.

Your apartment is only as protected from water damage as your neighbor’s

Many times, your unit can suffer from water damage without you even noticing it. Moisture can soak into your unit from other apartments, and you might not even realize it. Wet materials in other parts of the building can cause humidity to rise inside the entire complex. Humidity can cause water damage issues with your contents and building materials, even if nothing inside your unit comes into direct contact with moisture.  

What to do if you experience water damage

If you know there is a plumbing failure inside your building, it is wise to call in the professionals at SERVPRO. Our highly trained team can tell you if there is water damage inside your Phoenix apartment unit and where the leak is coming from. Our technicians are trained to be able to know if excessive moisture has affected your dwelling or not. We know what places to look and how we need to check for problems. Through the combination of training and experience, we can tell you whether there is an issue inside your home.

Highly trained to get the job done

Our SERVPRO technicians use their extensive training achieved by their completion of IICRC certification programs to determine where moisture could have entered your apartment unit. We know how water travels through a structure as well as we understand how buildings get built so that we have a good idea of how liquid moves through your apartment complex. Once we get a good idea of where moisture could be, we utilize advanced technology to determine the moisture content of your structural components and personal possessions.  We have at our disposal various types of moisture sensors that test how moisture affected different kinds of materials got as a result of the water leak. We use these instruments to figure out how wet your contents and building materials got after the disaster, and the standard moisture content of them when they have not been negatively affected by moisture.

If you ever hear about a water leak taking place in an apartment unit near yours, don’t hesitate to make sure your apartment is protected! Call SERVPRO of Phoenix at (480) 502-2090 for fast 24/7 service.

Protect Yourself Against Water Flooding in Your Home

3/11/2020 (Permalink)

You can’t prevent every catastrophe that might come along, but we pulled together a few solid tips to protect yourself against water flooding in your home. Take a moment to check these out to minimize your flooding risk.

Clean your downspouts and gutters

Many of us in Phoenix are transplants from other states were gutter cleaning was a once or twice a year task. For some reason, we left that habit behind when we moved to the desert, but homes in Phoenix need this task done just like back home! Make sure to clean out your gutters at least once every six months or more often if you have a lot of trees near your Phoenix home. When water collects in the gutters it can cause damage to your roof and the gutters themselves. Down-spouts that aren’t clean and checked to ensure the water is running off properly and is running away from your house can cause damage to walls and even your foundation. At SERVPRO of Phoenix, we see this issue surprisingly often. Clean those gutters and spouts!

Switch off the mains

If you are going on vacation or you are going to be away for a length of time, switch the water off at the main. This will stop any dripping or other water issues while you are away. You wouldn’t want to come home to water rushing out your front door to greet you! Unfortunately, our parched ground often absorbs the water so at first you may not even know you have a leak but at some point, the ground becomes saturated and then you have a big mess on your hands! If you have a drip system or sprinkler system, it may make sense to ask a neighbor, house sitter or your landscaper to turn these on and off manually. There are some systems you can control from your phone to water your landscaping too!

Keep your garden in check

While we’re on the topic of landscaping, trees and shrubs can cause damage to your pipes from the roots wrapping around the pipes. Keep your garden maintained and avoid planting large plants near piping if at all possible.

Take care of those small leaks immediately

Found a little leak? It may seem like a harmless drip, but a small leak can become a big water damage problem if not dealt with as soon as possible. Even tiny drips can cause mildew and mold in your home and even lead to structural damage and dry rot over an extended period of time. If you fix the leaks as they occur, you have less likelihood of the small issue becoming a huge problem later. If you have a sudden spike in your water bill, make sure you investigate for underground water leaks as well.

Check the appliances

Most people think toilets are the cause of most home floods but don’t forget about your appliances! Monitor appliances for leaks and replace any cracked and brittle piping. Things like a dishwasher or washing machine can flood your house out quickly if the appliance is not maintained adequately.

Flood damage in our homes is something most of us experience at some point in our lives. It could be caused by something as simple as an overflowing bathtub or something more serious such as a burst pipe or sewerage pipe rupture.

Flood damages to your home can range from minor to severe and dealing with the issue can be overwhelming. While some water issues cannot be foreseen, there are a few things you can do to prevent flood damages to your home from factors you have some control over. If you experience flooding in your home, call the water damage experts at SERVPRO of Phoenix immediately at 480-503-2090 to get the help you need.

Recent Phoenix Rains Can Cause Unexpected Storm Damage

3/11/2020 (Permalink)

We’ve had some substantial rainfall lately in Phoenix. While this time of year may bring a sprinkle or two, this week’s rains were enough to cause unexpected storm damage to homes already soaked from last month’s record rainfall.

Roof damage

This is the time of year you start seeing homeowners replacing their roofs in preparation for the rough monsoon season only a few months away. Unfortunately, many were caught off-guard by the amount of rain that came down this week, and the result is storm damage to that partially installed roof. While you may be able to get your roofer to come out and address damage to the roof itself, you may have experienced additional storm damage from your unprotected roof.

Leaky window frames and casings

With the amount of rain, we’ve received, some window frames and casings may become compromised, allowing rain to seep into the home and interior walls. The result? Mold and mildew. Left unchecked, it can become a real issue, resulting in the need for mold remediation. Check those windowsills and casings after a solid storm to ensure you don’t have any unwelcome leaks or drips.

Flooded basements

Many homeowners experience flooded basements as a result of unusually wet storms. To safeguard yourself from that happening to your basement, once again check those windows! You may also want to look and see that exterior water from the storm isn’t puddling right up against the house which could ultimately cause mold or mildew. Last, check that sump pump and make sure it’s in good working order.

Here are a few tips to follow if you experience storm damage.

How to handle storm damage

If portions of your home experienced flooding from the recent storm, call SERVPRO of Phoenix immediately! Our storm damage cleanup and restoration services can help get your home back to the way it was before the storm. We can provide emergency board up and tarping services, as well as reconstruction and repair. Our qualified IICRC-certified disaster relief technicians can utilize equipment like our extraction machines and efficient drying units to reduce the spread and damaging effects of floodwater in your home. We’re available 24/7 to respond to your disaster so contact us at 480-503-2090 to get help for storm damage today!

Does Your Business Have an Emergency Readiness Plan?

3/5/2020 (Permalink)

When an unexpected disaster occurs, many businesses struggle to fully recover in the aftermath. Having a plan in place to be prepared for emergencies can make the difference between surviving a disaster or not. Does your business have an emergency readiness plan?

How businesses are impacted by disasters

Some businesses may never recover following a disaster, having lost too much time, clientele or inventory during the recovery process. A fire to a business is devastating and can cause it to completely shut down; for many businesses regardless of size, extensive downtime can mean a huge financial impact. According to the Federal Emergency Management Agency (FEMA), almost 40 percent of small businesses never reopen their doors after a disaster. However, the ones that do survive usually have a preparedness plan in place.

What is an emergency readiness plan?

While an emergency readiness plan can’t stop a disaster from happening, it can help a business be ready to handle a disaster during the event and be better prepared to recover after a disaster. One-way SERVPRO helps a business be prepared is with the ERP profile. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY  Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the lone of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Contact SERVPRO of Phoenix to get your business ready

SERVPRO of Phoenix is well-versed in disaster recovery and remediation. If you want to better prepare your business for any unexpected disaster, contact SERVPRO of Phoenix to learn more. You can also read more about SERVPRO’s ERP to understand how it can help prepare you for any emergency and offers helpful tips and best practices. Already experienced an unexpected disaster and need help?  Call SERVPRO 24/7 at 480-503-2090. We’re faster to any disaster and can help you recover and get back to business in no time!

What You Need to Know About Mold and Mold Remediation

2/11/2020 (Permalink)

Hearing the word mold can make anyone cringe. It is a word that everyone seems to know, but most know little about. Did you know, for example, that mold spores are everywhere?  It’s true! Knowing more about mold and mold remediation can help you deal with mold problems in your home or business.

A few facts about mold

According to the EPA website, here are a few facts that everyone should know about mold.

  1. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  2. If mold is a problem in your home or business, you should clean up the mold and eliminate sources of moisture.
  3. Fix the source of the water problem or leak to prevent mold growth.
  4. Reduce indoor humidity to 30-60% to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dishwashing and cleaning
  5. Clean and dry any damp or wet materials and furnishings within 24-48 hours to prevent mold growth.
  6. Clean mold off hard surfaces with water and detergent, and then dry thoroughly. 
  7. Prevent condensation: Reduce the potential for condensation on cold surfaces such as windows, piping, exterior walls, roof, or floors by adding insulation.
  8. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  9. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. Some molds can grow on wood, paper, carpet, and foods.

Got mold?  Call in the pros!

There’s a big difference between a little mold spot from a water spill and significant mold growth from water damage. The tips above are useful, but if your Phoenix home or business is experiencing substantial mold issues, it’s time to call in trained mold remediation specialists like SERVPRO of Phoenix to handle the job. Mold colonies can threaten not only the structural integrity of hosting surfaces and materials but also present adverse health effects for those exposed to the colonization. We have highly trained IICRC-Certified Applied Microbial Remediation Technicians that can respond 24/7 to any mold issues you may be experiencing, so contact us at 480-503-2090 to get the help you need for your mold issues. Understanding mold and mold remediation will help you make the right decisions if you experience problems in the future.

What to Do After a Fire in Your Phoenix Home

2/4/2020 (Permalink)

A home fire, no matter how extensive, can be a traumatic experience for homeowners. Once everyone is safe and the flames are out, it’s time to call in the pros to help with fire remediation. Even before SERVPRO’s highly trained team shows up, there are some steps you can take after a fire in your Phoenix home to keep damage at a minimum and stay safe.

Staying safe after a home fire

While you wait for help to arrive, it’s tempting to start doing some of the cleanup yourself and trying to bring your home back to normal, but extreme caution needs to be followed to keep you and everyone in your home safe. First and foremost, if there are any electrical or gas appliances that may have been damaged by the fire or the subsequent water and chemicals used to put the fire out, do not try to turn those appliances, including ceiling fans, back on, as there may be moisture or other damage that could worsen by igniting electricity or gas. Wait for fire remediation specialists like SERVPRO of Phoenix to let you know when it’s safe to do so. Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water, or may have been impacted by smoke as they may contain toxins unsuitable for consumption. Even practice caution with smaller appliances; Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service as you may cause further damage to the appliance or yourself!

Keep cleaning to a minimum

Fires can cause a huge mess, and some may seem easy enough to clean on your own but use caution. Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us as you may set in the stains or odor from smoke. This applies to clothing as well; improper laundering by a dry cleaner may set in the smoke smell. Try not to move around the home too much immediately after a fire until clean up specialists have arrived to limit soot and other particles being tracked throughout the house, making cleaning more challenging. Again, our specialists are trained in fire, smoke and soot remediation and know best how to handle the cleaning after a fire.

Steps you can take until help arrives

While you’re waiting for the SERVPRO team to show up, there are a few actions you can take. Here are a few of our top fire damage tips:

  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change the HVAC filter.
  • Tape double layers of cheesecloth over air registers.

In the United States, fire departments responded to an estimated 1,318,500 fires in 2018 (the most recent stats available). House fires happen for a variety of reasons, but the devastating impact is felt by anyone who has experienced a home fire. Knowing what to do after a fire in your Phoenix home can make the circumstance less traumatic. If you experience a house fire, contact SERVPRO of Phoenix immediately at 480-503-2090. We’ll help you through the process and help you get back to normal again.

How Your Phoenix Home Benefits from Water Damage Restoration

1/22/2020 (Permalink)

No one wants to deal with water damage in their home. There is not only the damage you can see but also underlying issues behind walls and under floors that may cause even more problems down the road. While you might be tempted to deal with the aftermath of water damage yourself, learn how your Phoenix home benefits from water damage restoration from the pros at SERVPRO of Phoenix.

Quick water removal reduces damages

Several issues can arise by failing to address the water damage challenges as soon as they happen. For instance, your contents may suffer costly damage if left unchecked. With time, what was salvageable may end up with permanent damage such as warping, tearing, mold or mildew. Electrical hazards may also show up unexpectedly, and therefore we always advise homeowners to work with professionals even when they think the situation is not that serious.

Find what’s causing the water damage first

Identifying and stopping the source of the water damage in your Phoenix property is the first step that our SERVPRO technicians perform. After that, we use detection equipment to determine the degree of water penetration. For general moisture detection in walls, carpets, and other areas, we use moisture sensors. However, for an accurate moisture reading and monitoring of the drying process, we use a moisture meter.
 
When there is some standing water in your structure, we must extract it using the appropriate extraction equipment. With the help of portable or truck-mounted extractors, water removal is possible. Usually, our SERVPRO team uses moveable types when removing water from areas with limited access. Apart from removing the water, the extractors are also helpful when cleaning upholstery and carpets.

Create a drying environment

Creating an environment where the rate of drying is faster is necessary during the restoration. That is why our team enhances airflow using air movers. After the water evaporates, it increases the air's moisture content which after some time cools and settles on areas. To prevent that, we perform dehumidification to address this and to lower the humidity of the air using desiccant or refrigerant dehumidifiers.

When some contents absorb the water, they rot, and after some time unpleasant odors result. Where possible, we remove the sources of those smells and after that administer deodorants by using ULV foggers or thermal foggers to neutralize them.
 
SERVPRO of Phoenix is a proven leader in water damage restoration. Call us at (480) 503-2090 to get the help you need when you experience water damage in your home.