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What to Do When You Need Biohazard Cleanup for Your Home or Business

7/14/2021 (Permalink)

Disasters such as flooding, fire, and storms can cause significant damage requiring specialized cleanup. While most homeowners and businesses know to call remediation specialists such as SERVPRO, not everyone is aware that SERVPRO can also help with biohazard cleanup. Here’s what you need to do when you need biohazard cleanup for your home or business.

What is considered biohazard?

When people hear the term “biohazard”, they think of toxic chemicals or some other toxic spillage. However, the following are all considered biohazardous when it comes to cleanup services by SERVPRO of Phoenix:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Any of these situations require professional biohazard cleanup services.

SERVPRO has expertise in biohazard cleanup services

Should you experience any of the situations above, it’s important that you do not try to clean up the situation in your home. Trained biohazard cleanup professionals know how to handle each kind of situation, so it's imperative that you deal with professionals to get the problem handled. If you experience a sewage backup, SERVPRO of Phoenix will come in and remove the sewage, contaminants, and moisture, and help ensure the structure is thoroughly cleaned, disinfected, and deodorized. Should your home or business experience a crime scene, we will remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime, or death. We will clean, disinfect, and deodorize the structure. If illicit drugs are the biohazard, we follow federal and state guidelines to professionally clean all surfaces.

We are available 24/7 to help with biohazard cleaning

These kinds of situations are never anticipated, but should your home or business experience a biohazardous situation, contact SERVPRO of Phoenix 24/7 at 480-503-2090 to help get the issue addressed and cleaned up.

Drying Out Your Home Quickly is Crucial to Minimizing Damage After a Storm

7/14/2021 (Permalink)

Monsoons can drop a significant amount of water during a short period of time, which cause flooding in your home. Whenever a flood occurs, no matter how minor it may seem, it’s important to dry any property that sustains water damage as quickly and efficiently as possible. Drying out your home quickly is crucial to minimizing damage after a flood.

Excessive water promotes mold growth

Even if a small amount of water enters your home after a flood, simply grabbing a mop and some paper towels may not be your best option for several reasons. First, while you may get up the excessive water, you’ll be unable to thoroughly dry out materials like carpeting and drywall. Furthermore, there may be water you don’t see behind walls or on windowsills. It’s important to get everything dried thoroughly and quickly. SERVPRO professionals can assist with faster drying.

Why time matters when water is present

Faster drying means less time for existing mold spores to cause mold growth, which may weaken structural materials like wood framing and drywall to the extent that they have to be replaced. SERVPRO water remediation specialists are aware of this and are trained to address the situation. Using advanced dehumidification systems, SERVPRO can reverse any flood damage on your Phoenix property and thereby prevent mold growth. We have access to powerful water extraction equipment that is far more efficient at reversing flood damage than traditional vacuum units. These tools allow us to extract moisture from floors, pads, and carpets effectively, leaving the underlying surface as dry as before. SERVPRO’s water damage restoration experts use special procedures to help minimize the repair costs while accelerating the drying process. Rapid water removal after flood damage also helps prevent irreversible swelling in porous materials like wood and paper, rusting on metals, shrinkage in drapes and upholstery, and moisture damage to electronic equipment.

Use the experts at SERVPRO for storm damage

Each second counts when a flood comes knocking. Our technicians have IICRC certification so you can be sure of a thorough restoration process. SERVPRO is locally based so we can respond quickly to your emergency and begin work right away. We’re available 24/7 for any flood or storm damage situation you may experience. With many years of experience, SERVPRO of Phoenix is dedicated to ensuring that flood damage is addressed quickly, professionally, and thoroughly. For any restoration needs, call us at (480) 503-2090.  

SERVPRO Commercial Remediation Services Help Businesses Recover After Disaster

7/13/2021 (Permalink)

Disasters of any kind can strike Phoenix businesses. From destructive monsoon storms to mold to fire damage, when a business experiences damage, the loss can be compounded by the inability to run a business until the damage is addressed. SERVPRO of Phoenix is here to help after your business suffers a water, fire, or any other loss.

SERVPRO’s trained professionals stand at the ready

SERVPRO has trained professionals on call 24-hours a day that are ready to answer your call and come to the rescue for whatever damage your business may suffer. Our water extraction and restoration technicians can mitigate damages caused by a water or fire event and get your operation back up and running as quickly. From fire damaged office spaces to flooded warehouses, and anything in between, SERVPRO of Phoenix has you covered and can make commercial water and fire damage “Like it never even happened.”

Getting your business back up and running

Monsoons can be particularly damaging to businesses. Commercial water damage can cause many issues for businesses including loss of productivity which can cause logistical challenges.  Let SERVPRO help with our commercial water mitigation and restoration services. Our highly trained team of IICRC certified restoration and drying specialists not only restore your property but your piece of mind and reclaim order in a hectic situation. We’ll work with your property managers to review the situation completely, offer our suggestions for remediation, and inform them every step along the way until the process is finished, helping to get your business back up and running as quickly as possible.

How SERVPRO can assist with damages

Our crews can extract water from your commercial facility and start the drying process quickly so that you can get back to production or back to regular operation as soon as possible. If your business experiences fire or mold damage, we’ll diligently work to address the issue until your business is restored. Even if your facility has been significantly damaged, SERVPRO can work with your operation team to implement alternative daily operations so that your business can continue to operate and conduct business while the facility undergoes the drying process. No matter what kind of disaster you face, our commercial restoration services can help.

Contact SERVPRO for your commercial damage remediation needs

SERVPRO of Phoenix is a locally owned business so we know how crucial it is to get back up and running as soon as possible. We understand that every day that production or operations are interrupted, affects your business's bottom line. Don’t let damage of any kind ruin your business. Call the pros that are faster to any size disaster and can get the job done right the first time. Contact us 24/7 at 480-503-2090 to get on the road to recovery quickly.

How SERVPRO Addresses Flooded Homes After Monsoon Storms

7/2/2021 (Permalink)

Monsoons can come on fast and furious, dispersing a significant amount of water in a very short amount of time. This can result in homes being flooded unexpectedly. While the amount of flooding might change from one home to another, one of the defining traits of most flood damage is a need for water removal. Choosing the right tool for this task is one of the many obstacles that our SERVPRO of Phoenix team faces as we respond to the emergency.

Doing the job right with the right tools

Our decision on which tool might be best for a certain water removal task depends on several factors, including:

  • Depth of the stormwater in the flooded areas
  • Present hazards that might exist in or outside the home
  • Debris in the standing stormwater
  • The volume of water throughout the house

Knowing the best machine for addressing flood damage in homes can save customers time and money on the restoration work done to their property needs. Often water removal comes down to one of three primary extractors in our inventory or fleet.

Gas-Powered/Engine-Driven Pumps 

Many of the fuel-driven pumps in our inventory have larger intake and discharge hoses, making them better suited to flood water removal where debris and solids might exist. With natural flooding, such as that caused by monsoons, sediment and solids can get carried in with the water, so you need a solution that can address water removal as well as what’s in it for the best results.

Submersible Pumps

Electric submersible pumps are among the most versatile water removal tools in SERVPRO’s arsenal because they have long discharge lines. These powerful units don’ draw excessive electricity, making them ideal for recovery efforts where the power has gotten severed or is significantly limited.

Wet Vacuums and Wands 

When water depth gets below two inches in the affected area, submersible pumps are no longer effective. Wet vacuums are the staple of low depth water removal, as our vacuums can have numerous attachments that can help remove water from flooring and carpeting as well.

Call SERVPRO if you experience monsoon flood damage

Because monsoon floods can present several scenarios when it comes to water damage and flooding, having options for water removal is critical to the success in water remediation efforts. We strive to provide a fast response to these emergencies, ensuring that conditions do not worsen dramatically before we can get pooling water under control with extraction equipment and techniques. No matter how severe water losses might be after a flood, you can count on our SERVPRO of Phoenix for effective water removal solutions. Give us a call today at 480-503-2090.

Commercial Restoration Services for Damaged Businesses

6/28/2021 (Permalink)

Flood or water damage can happen to businesses for a number of reasons. Our strong monsoon season most certainly can trigger water-damaged roofs leaking or collapsing or bring high floodwaters into the building. Commercial flood damage restoration services are meant to help a business to return to its normal operations after the disaster. To get your business to pre-damage condition, you need to act quickly and minimize further damage, get the debris removed from the building, and have the damaged areas repaired.

How SERVPRO approaches flood-damaged buildings

When our SERVPRO technicians arrive at your business to perform commercial flood damage restoration, we first determine if the property is safe to re-enter. We also evaluate the damage and record everything that is damaged or otherwise compromised as your insurance provider may need a report before making any compensation for repairs. When restoring your office furniture, we inspect it to find out what is restorable and what is unsalvageable. Sometimes, it is not the water that causes all the damage; excess humidity can also cause some degree of destruction such as mold or mildew. Where possible, we can move the furniture to a dry location to assist the drying process. If the furniture cannot be moved because of its weight or any reason, we place a wood block or aluminum foil under the legs to prevent contact with the wet carpets. If upholstered furniture was wholly submerged in the water, its fabric covering experience mold growth quickly and become hard to salvage. We have a very specific process when caring for your belongings, whether it’s at your place of business or your home.

Working fast and efficiently to get your business running again

Our SERVPRO technicians know that every hour spent cleaning up is an hour of lost revenue and productivity. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. We are part of a national network of over 1,600 franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale events and disasters. SERVPRO of Phoenix has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. We’ll remove the water and work diligently to restore your place of business to pre-water damage condition as quickly as possible. We also offer building services should the water leave extensive damage requiring structure repairs to drywalls, etc. All reconstruction is completed in-house giving us more control over the quality and timing of work.

If your business experiences water damage due to monsoons or other flood situations, contact SERVPRO of Phoenix immediately at 480-503-2090 to get your business back to normal as quickly as possible.

Suffered Monsoon Storm Damage? Take These Steps To Recover Quickly

6/28/2021 (Permalink)

When monsoons arrive again this year, they’ll once again leave behind some severe storm damages to homes and commercial properties. Though you may already have flood or storm insurance, understanding the amount of damage to your home or commercial property will benefit you if you experience storm damage. It’s no surprise that insurance adjusters are busy during monsoon season, so being prepared prior to their arrival will save both of you time and headaches.

Call the pros when damage happens

If your first call is to your insurance company after damage happens, your second call should be to your local storm damage restoration company, like SERVPRO of Phoenix. Storm damage companies understand the process well and will help guide you through the process, letting you know what to expect. Contacting your damage restoration company will benefit you in the following ways:

  1. You’ll receive an initial assessment of storm damages
  2. There will be less time between initial damage and water extraction, preventing further damages
  3. You’ll have an itemized list of everything damaged by the monsoon, which you will need for the insurance claim
  4. You’ll have photos of any of noted damages, which will help improve your ability to get the claim accepted

Being prepared helps the process

Any monsoon season leaves adjusters overwhelmed which may impact their ability to get to you quickly. By preparing prior to their arrival with the storm damage documentation, along with having contacted the storm damage cleanup company, your adjuster will have an easier time getting things done and the process started quickly.

Another tip for any damage you experience is to take video of the property affected by the storm and collect any receipts for damaged items, if you have them available. Video is especially important if it has been a few days between when the storm hit and the restoration process because by then, mold may have started growing. Now you’ll need to have mold remediation and removal.

Call SERVPRO for storm restoration

SERVPRO of Phoenix is the leader in the storm damage restoration industry that you can trust. We take the services we provide very seriously and our customers are important always important to us. Up-to-date with the training and certificates, our techs are not only skilled and experienced, but they have a lot of compassion. Available for storm damage emergencies 24/7, SERVPRO of Phoenix responds quickly! Call 480-503-2090 if you experience any flood or storm damages this monsoon season.

Learn How to Detect and Prevent Mold in Your Home

6/3/2021 (Permalink)

Phoenix homeowners don’t consider mold to be a threat to their homes, assuming those issues are more likely to happen to those living in damper climates. However, mold is still very much an issue even in a drier climate like Phoenix. It’s important to learn how to detect and prevent mold in your home.

How mold damage starts

Mold damage to Phoenix homes usually starts in areas where homeowners don’t spend much time, or in a room they infrequently enter, such as attics, basements, and laundry rooms. Mold needs dampness to grow, so these spaces are ideal, as are bathrooms and kitchens. If there is a slow or undetected leak, over time mold will grow. Depending on how long the situation has been in play, the damage can be significant; more than a homeowner should try to clean up themselves.

Calling in experts to deal with mold

SERVPRO technicians know to look for the source of moisture as one of the first steps to addressing mold damage. Our specialists do this because mold cannot grow without enough moisture to cause dormant spores to expand and begin seeking out more water and a food source. It’s a common misperception to think mold can be completely removed from a home. Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible. However, eliminating nearby sources of water forces the spores back to an inactive state, stopping mold growth. SERVPRO specialists can repair minor plumbing leaks that often lead to mold growth and fix small tears in the roof or siding on a home that allows water inside.

How SERVPRO addresses mold damage

 
As the mold grows inactive, it dries out, and SERVPRO techs can use vacuums with specially designed HEPA filters to trap mold spores off surfaces and even from the surrounding air. If the mold layer is very thick, they can also use water or a cleaning agent to break it up and then vacuum or wipe off the mold with a sponge. In areas where it is difficult to reach every surface, we can spray an anti-fungal agent to help eliminate all active spores or use a fogger to generate a cloud of chemical agent to stop growth. The fogger device is particularly useful in small, enclosed areas like attics, or even garages. Our trained technicians follow a very specific mold remediation process to ensure mold is addressed and damage is repaired.

How homeowners can prevent mold damage to their home


One action a homeowner can take to prevent mold or stop it before it becomes a significant problem. Is to look around your out-of-the-way spaces at least once a year. Mold can grow almost anywhere, but a simple, visual inspection can quickly stop it. Address small leaks quickly, and don’t allow any area damaged by water in your home to go unaddressed. Remember also to use your nose; if you detect that musty odor, which mold produces, you likely have a mold issue. Learning to detect and prevent mold can save you time and money. If you do have mold issues, contact  SERVPRO of Phoenix at (480) 503-2090 to do a thorough check and address the problem.

Bathrooms are a Typical Source of Water Damage in Phoenix Homes

4/30/2021 (Permalink)

Many instances of the flooding and other water damage experienced in Phoenix homes start in the bathroom. Bathrooms are a common source of water damage which can be created by overflowing toilets, overflowing sinks, under sink pipe bursts, overflowing bathtubs or water pipe leaks underneath the flooring. SERVPRO of Phoenix has water restoration specialists to help recover from the water damage cause by any issue in your bathroom.

Finding the source of water damage

While an overflowing toilet or bathtub is never easy, homeowners are usually immediately aware when the damage happens, unless they aren’t home at the time of the flood! Unfortunately, there are leaks that can happen behind the walls of bathrooms that can go on for days, weeks or even months without being suspected until the damage is significant, including the presence of mold. That’s why water damage in bathrooms can cause considerable damage. Even the more obvious issues can go undetected if the homeowner is out of town for any significant amount of time. Other times, an exceptionally high water bill is the only thing that alerts a homeowner something is amiss. Regardless, water damage needs immediate attention to help restore the bathroom quickly.

What to do after your bathroom floods

While you’re waiting for SERVPRO to arrive, here are a few water damage tips:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Remove wet area rugs
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry area

What happens when water damage specialists arrive

When the SERVPRO water damage team arrives, they get to work to immediately assess the damage. They’ll inspect the damage and make an assessment in order to rectify the situation. Next, they’ll use their expertise with advanced equipment to extract the water using pumps and vacuum units to rapidly remove water from your bathroom and surrounding impacted areas, which helps prevent further water damage and mold growth. Then comes drying and dehumidification to help prevent odors and mold from growing. Next, they’ll clean all the restorable items and structures damaged by the water as well as sanitizing treatments to remove odors and deodorize your property. Finally, there’s restoration, restoring your home to its pre-damage condition which might include minor repairs like replacing drywall, tile floor repair, painting, or installing new baseboards in your bathroom. More significant repairs may include tarping, boarding up, packing, and moving, or other repairs. SERVPRO of Phoenix can simplify the restoration process by handling the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality.

Bathrooms are a common area when it comes to water damage and flooding but choosing the best water damage restoration company can make the recovery process easier. Contact us at (480) 503-2090 to get your water damage handled quickly and professionally.

Actions to Avoid Following a House Fire

4/26/2021 (Permalink)

Once a home fire has been extinguished, it’s a natural impulse to try and clean up as quickly as possible but doing so may cause more damage than good. Below is a list of actions to avoid following a house fire to help you recover quickly and safely.

Avoid using electronics

After a fire, it’s best to wait until a professional arrives on the scene to ensure electronics are safe to use. This includes TVs, computers, and DVD players. Even the A/C needs to stay off until you get the all-clear. Turning on electronics can create greater damage.

Don’t try to clean possessions on your own

While it’s tempting to grab a bucket of water and get to work, it's best if you do not clean walls, ceilings, and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice. In some cases, different types of approaches to cleaning are necessary for different items to avoid causing further damage, so it’s best to wait for a fire remediation professional to give you advice before trying to clean on your own.

Toss all food in your home

Never eat anything that was in the home during the fire. Smoke, soot, and chemicals can get into everything and it’s better to be safe than sorry. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished. That includes canned goods. Heat damage may not be seen on the outside of canned goods, but the heat can re-cook the ingredients in the can causing harm.

Refrain from cleaning up after firefighters

Unfortunately, extinguishing a fire can cause a mess on its own as fire retardants and other foams or powders may have been used to stop the flames. Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the cleanup of these areas as they have the equipment to handle different types of chemical cleanup on a variety of surfaces.

It’s always tempting to start the cleanup process immediately and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible. If you experience a house fire, contact SERVPRO of Phoenix 24/7 at 480-503-2090 to get the help you need.

How to Handle a Water Main Break to Minimize Damage

4/21/2021 (Permalink)

It’s unfortunate and overwhelming, but when a water main breaks, causing potential water damage, how you react is critical. A break in a water main typically affects roads and the surrounding properties, causing water damage to residential and commercial property. If you live or own property near a water main, you are also at risk of costly. What are the common signs of a break, and what should you do after it happens? 

What is a Water Main?

A water main is the main pipe that provides water throughout the city or town. Usually, most water mains and other pipes are all underground. Nowadays, water mains are constructed of concrete cement, but many older ones were constructed of cast iron or galvanized steel. Though sturdy upon installation, when a water main breaks, thousands of dollars in water damages caused by the water main break can be overwhelming.

What to Do After a Water Main Break

One of the first things you should do after the main water line breaks is call the local Water Department and report what happened. The sooner they are aware of the issue, the sooner services will resume normally, and the extent of water damages are mitigated. Limit the amount of water you use while the water main break is releasing. Don’t drink the tap water and avoid using the bath or shower, laundry machines, or the dishwasher, or any water source if possible. Inspect your property to see if there is any water damage. Be thorough in your inspection to include basements and crawl spaces impacted by water. Be sure to document any damages from the water main break that you find. Depending on the damage, contact your insurance agent and SERVPRO of Phoenix to assist with water removal and remediation. When the water main break has been repaired or replaced, run all faucets and hoses until the water is clear. Flush out your hot water tank by opening the hot water tank faucets and let them run until the water turns cool. Repeat this process a second time after about an hour so that the sediment inside will clear out. Inspect the aerator on all faucets for any debris. You many need to replace some of the aerator screens, but make sure they are all clean of any debris. Any under sinks or house water filtration systems should have their filters replaced also. For refrigerators, run the water for several minutes and then change the filter. With ice makers, let it continue to make ice, but refrain from using any of it for several days.

What Causes a Main Water Line Break?

One of the more common reasons that mains break is due to the age and the environmental temperature surrounding the main. Since installation, a water main goes through a lot of wear and tear which can lead to a failure.  When colder temperature begins to freeze the ground, the ground begins to harden and contract putting immense pressure against the water main. The water inside can freeze which as well then adds pressure pushing out from within the water main. While freezing isn’t usually an issue in Phoenix, water temperatures do cause damage too. Warmer and drier temperatures tend to make the grounds shift, crack and settle which causes some twisting and the water main breaks spraying water until help arrives If you live or work near a water main, keep an eye out for any signs of it breaking and be sure follow these tips to prevent and mitigate water damage. Most importantly, be sure to contact a water remediation company like SERVPRO to address the situation as quickly as possible. We can be reached 24/7 to help if you experience any kind of water damage. Call us at 480-503-2090 to get help quickly.