Recent Posts

Your Home is More at Risk to Flood During Monsoon Season

6/29/2020 (Permalink)

Monsoons in the Valley are often welcomed with a mix of relief and trepidation. Relief because with storms comes somewhat of a break in the high temperatures; trepidation because of the damage monsoons can do. Your Phoenix home is more at risk to flood during monsoon season, so be sure to be prepared. SERVPRO of Phoenix can help!

Storm season in Arizona

The summertime often provides the worst weather that Arizona has to offer, and many homes and businesses suffer the consequences of these hazardous conditions. The monsoon season typically occurs from June through September. Monsoon season brings about thunderstorms, torrential rains, dust storms, and even flash floods, which can be very damaging to properties. While many homeowners may take precautions to protect their property from these dangerous situations, others get caught by surprise when their property becomes flooded. Even with the best planning in place, it is imperative to have a plan in place to recover your house and keep your family safe.

Develop a plan to be prepared

As with any kind of disaster, natural or otherwise, you should always have the best interest of your family in mind when emergencies occur. Even if you do not prepare for the possibility of flooding, a conversation about what you expect your family to do and where you intend to meet up can work to protect them in this crisis. Decide on a mutual meeting place, determine who is responsible for what action items should an event occur, etc. The City of Phoenix offers several resources for being prepared in an emergency.

Know when its time to call in the professionals

Our SERVPRO professionals have a rapid response and remain prepared throughout monsoon season to mobilize and help any residence affected by extreme weather conditions. Floods and storms do not wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week. We have premier equipment and products that can help us to overcome standing water. Our highly trained water damage specialists can also help address any flood-related issues you may have.

Keep your distance from damage 

It can be tempting to rush back into a flood damage house to begin collecting the belongings you left behind. With the likelihood of damaged utilities, this could be dangerous to do so. Only re-enter a home when certified professionals like our SERVPRO team or any first responders deem it safe to do so.

If you experience flooding in your Phoenix home during monsoon season, contact SERVPRO of Phoenix immediately at 480-503-2090. We are here to help 24/7!

Why Your Small Business Needs an Emergency Ready Profile

6/29/2020 (Permalink)

Small business owners have a lot to worry about while running a business. How to handle an emergency should not be one of those concerns. Learn more about SERVPRO’s Emergency Ready Profile (ERP) and see how your small business can be better prepared.

What is the SERVPRO ERP?

Unfortunately, all catastrophes cannot be prevented, which means it is imperative to have an emergency plan set just in case an unexpected event occurs. The SERVPRO Emergency Ready Plan application works to prevent situations from escalating. The app, designed for commercial use, is marketed towards property and risk managers and towards business owners. The SERVPRO ERP works on the premise that the more you know what to do and what to expect in advance of any kind of emergency is the key to timely mitigation and can help minimize how water, storm, and fire damage can affect your business. Our ERP includes the following:

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Is it necessary for small businesses to have a plan?

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they do not necessarily have to be. If you prepare for the future, you will save early for disaster costs. Utilizing tools to prevent damage, to prevent loss, and to prevent losing your business to a disaster, is one of the best ways to ensure the “health” of what you own or manage. 

Can SERVPRO help with commercial damage after an event?

SERVPRO of Phoenix has a highly trained staff to help with any remediation needs you may have! We offer remediation for water, fire, mold, storm damage, and more. We also can help with other situations such as crime scene cleanup or other biohazard issues. In addition, we can help with your everyday commercial cleaning needs.

If you are a small business owner considering adding SERVPRO’s ERP to your overall business preparedness plan. You can learn more about the program by contacting us at 480-502-2090. Be prepared for any disaster! Let SERVPRO help.

Protecting Your Home from Mold Damage

6/3/2020 (Permalink)

Mold can be difficult to see and even more challenging to get rid of. That is why it is a good idea to do all you can to stay on top of home maintenance to do everything possible to prevent mold damage from happening in your home. Here are some mold prevention tips for managing risk factors associated with the most common causes of mold.

Maintain plumbing in your home

Leaky or broken pipes are among the most common causes of mold in homes. The owner of a property should be aware of the age and condition of plumbing and stay on top of maintenance to prevent issues. An annual inspection by a licensed plumber is recommended, regardless of the age of your home. If your home is vacant during the summer months, especially during monsoons, it is a good idea to have someone check on the property to ensure you are not developing any issues.

Regularly inspect your home’s roof

Roof leaks are another common culprit for moisture that causes mold. Damage may occur at any time due to severe weather or falling tree limbs, but Phoenix homes are especially susceptible during monsoons. If you suspect any damage after a strong storm, arrange for inspections by a roofing service as quickly as possible. Identifying damage sooner rather than later may reduce the risk of a leak damaging the roof, insulation, or interior of a residence. It is also a good idea to have a simple inspection done once a year, preferably before storm season.

Address water damage quickly

Cleaning and restoring damage caused by water as quickly as possible is the most critical mold prevention measure as standing water is the ideal environment for mold growth. Mold growth can begin within just 24 to 48 hours after damage occurs, so it is essential to act quickly. Restoration specialists will extract water, clean, and dry the affected area to reduce the risk of secondary damage. While you might be able to sop up small water issues, larger flood and storm damage needs a pro to address.

Keep in mind that there is no such thing as mold removal

Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible, so do not believe a cleaning service that promises to remove all mold spores from your home. It’s impossible and a company that claims that may not be as well-trained in mold remediation as SERVPRO of Phoenix. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Phoenix has the training and expertise to remediate the mold in your home or business.

Following the above suggestions will help protect your home against mold damage. If you need help with possible mold damage, contact SERVPRO at 480-503-2090. We are here to help!

Kitchen Safety Tips to Prevent a Kitchen Fire

4/29/2020 (Permalink)

We all look forward to cooking a wonderful meal with our loved ones, especially recently when we’re spending a lot of time together. You should always practice fire safety in the kitchen so that you can prevent a fire from occurring. Kitchen fires are sadly quite common, and fire damage can be costly; a single fire may cause hundreds if not thousands of dollars in fire damage, and can put those you love at risk. Here are some fire prevention tips from SERVPRO of Phoenix for your kitchen:

Keep Your Kitchen Clean

Before you even begin to prep for the meal, ensure that the entire kitchen is clean by clearing all grime from the oven, washing the microwave, and making sure the floors are swept. Also make sure that there’s nothing flammable near your stove or oven. Leftover food particles and grease can start a fire before you know it. Towels and potholders too near a flame can catch fire and spread quickly. A clean, uncluttered kitchen is a safe kitchen.

Protect Yourself While Cooking

When cooking, make sure to wear the right clothing. Don’t wear anything with dangling loose sleeves that could catch fire. Oven mitts are a must when you bring things out of the stove, too. Hot pots, pans, and utensils can catch other items on fire, so prepare a place to put them after you bring them out. Clear an area for hot items, and make sure the surface is clean and dry. 

Be Careful with Children in the Kitchen

Mealtime brings the kids into the kitchen, and they will enjoy help you by performing simple tasks, such as helping to get things out of the fridge. You can use this time to teach them fire safety and to ensure that they know to keep away from stoves and any other place where there might be live flames. Knowledge is one of the best fire prevention tools out there. Need more fire safety tips for kids?  Here’s a great list to share!

Properly Store Kitchen Items and Cleaners

One of the best ways to help prevent fires in your kitchen is to store all chemicals like solvents away from any heat source. Many people keep cleaning supplies under the sink which is fine (protected from little ones, of course). Or you can keep cleaning fluids on shelving that is protected far away from the stove and range, and make sure that any pots you are using have all handles away from everyone in the kitchen. Knocking a burning pot or pan onto the floor or a person can cause serious injuries and start a fire quickly. 

Kitchen fires can happen fast, even when you’re using all the right precautions. If you experience a kitchen fire, contact SERVPRO of Phoenix to help restore your kitchen back to normal. We’re here 24/7 to serve you! Call us at (480) 503-2090.

How to Spot Water Damage in Your Bathroom

4/23/2020 (Permalink)

The worst water damage is the kind you don’t detect until significant damage is done. Water can leak slowly and silently, and bathrooms can be notoriously hard to spot because it tends to be a room with moisture anyway. As it turns out, these quiet drips can cause extensive water damage with time. What are some common causes of water leaks in bathrooms? Here are three typical causes:

  • Grout deterioration around showers
  • Broken faucet in sink, bathtub or shower
  • Damaged drain in bathtub or shower

While damage can be hard to spot in a bathroom, here are a few things to look for; sure signs that you have water damage that needs to be addressed.

Mildew or Mold

The first sign of a hidden leak is usually mold and mildew on the outside of the tub, shower or wall. While it might not be a sure sign of significant water damage, it does indicate that something is off and that it might be time to call in a water damage specialist to check it out. To be sure, dry any moisture that appears on the outside surface of the tub, shower or wall. If water reappears shortly after you use the tub or shower again, you’ve got water leaking from somewhere.

Damaged Walls or Ceiling

Water gets splashed on bathroom floors now and then, and that should not be a problem as long as it’s not substantial. Bathrooms are built to take occasional water exposure. However, if you see a patch, stain or crack on the ceiling below the washroom, there’s an issue. You are likely dealing with a shower pan leak or broken drain line. Of course, if you’re in a one-story home, there won’t be a ceiling below your bathroom, so you may have to rely on mold or mildew appearing or an odd odor.

Earthy Smell

Mold has a distinctive earthy smell that is fairly easy to detect. It is a clear indication of hidden leaks in the house, which can be hard to track down. Water can drip at one point and move to damage another part of the house, leading to a misdiagnosis. If you suspect a water leak, it’s best to call in a trained water damage professional to help track down and address the leak to avoid significant damage.

If you’ve experienced a leak in your bathroom, or suspect you have water damage, contact SERVPRO of Phoenix at (480) 503-2090 to get the issue resolved immediately. We’re here 24/7 to help you. Call us today!

How to Safely Return Home After a House Fire

4/23/2020 (Permalink)

House fires can be physically destructive and emotionally shocking. Once the fire is out, homeowners are anxious to return to normal as quickly as possible to piece their household back together again. SERVPRO of Phoenix understands how devastating a house fire can be, and has a few tips on how to return safely home after a house fire.

Fire damage safety tips

  • Do not allow children to play in the ash
  • Wipe down kids' toys and pet toys.
  • Wash body immediately if you come in contact with ash to avoid skin irritation.
  • Keep pets away from ash areas.
  • Do not use leaf blowers or anything that will put ash into the air.
  • Wear gloves, long sleeves, pants, socks and shoes to avoid skin irritations
  • Double bag debris and ash in plastic bad. Be sure to seal all bags to prevent ash from getting in the air.

Ideally, working with a fire damage remediation company will help you avoid and fire or ash-related issues, and can help get clean up and remediation done quickly and professionally. Fire debris removal and reconstruction are often two areas that homeowners fixate the most on when restoring the damages fire can do. With recovery solutions including debris removal, soot, and smoke residue cleanup, addressing indoor air quality concerns, and reconstruction efforts, our IICRC-certified technicians and contractors, can respond quickly to help.

Damage can go beyond the areas burned by fire

Even if a confined area of your home burns, you should be aware of possible issues that can occur in other rooms of your home. Ash and debris from burnt structures may be blown indoors and into areas not affected by the fires. It’s best to keep air conditioners, and fans turned off until a fire remediation specialist has come in and assessed the situation. The professionals at SERVPRO follow a 7-step fire repair process to evaluate the situation, clean and sanitize the area, and help return your home to normal.

If your home has suffered from a fire, don’t hesitate to call in the professionals at SERVPRO of Phoenix. Call us at 480-503-2090 and get the help you need quickly. We are here 24/7 to help. Contact us today!

It’s Not Too Late to Be Prepared for Business Interruption

3/26/2020 (Permalink)

Businesses of all sizes have been impacted by recent events. Those who had a contingency plan in place likely are weathering the storm a bit better, or at least have a better handle on how to quickly pivot based on the ever-fluid situation we all are facing. Does your business have an emergency plan in place if you suffer a major event?  If not, it’s not too late to be prepared for business interruption. SERVPRO of Phoenix can help!

Businesses face all kinds of risks

There are many kinds of situations that can negatively impact a business, including:

  • Fire
  • Flood
  • Water damage
  • Smoke damage
  • Mold issues
  • Storm damage
  • Biohazard situations
  • Crime situations

While some of the above circumstances can be addressed and remediated fairly quickly, other situations may cause severe impact on the ability of a company to do business as normal. As many as 50% of businesses close following a disaster, according to the latest research.

The value of being prepared

While it’s nearly impossible to plan for every situation that may impact a business, of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. Knowing you are ready for whatever happens speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

How can businesses be prepared? Start by developing a SERVPRO Emergency READY Profile (ERP) for your business interruption to have an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water damage, fire damage or other adverse circumstances can affect your business. 

Preparation is key

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself if your business is ready for any emergency. If not, contact SERVPRO of Phoenix today at 480-503-2090 and get prepared today!

How SERVPRO Services Save You Money on Fire Damage Restorations

3/20/2020 (Permalink)

One of the most important factors that can change how much fire damage to your Phoenix home costs in repairs and restorations is how fast a team of damage mitigation professionals can get to the scene and control the situation. Oftentimes, a response that takes too long can make a difference in repair costs. People nationwide trust SERVPRO professional technicians to arrive at their homes quickly and prevent as much damage as possible thanks to a few key advantages we offer.

How We Arrive Faster

SERVPRO of Phoenix crews can arrive within just a couple hours of your first call reporting fire damage to your  Phoenix home. We keep our personnel on standby 24/7 to react quickly and make sure every disaster gets handled with professionalism, speed and thoroughness that we have established on a nationwide scale. You can call us, and a live representative can take your call and immediately begin the response process to send help to your home. Be sure to call us as quickly as possible after a disaster to make use of our full capabilities.

Why Does A Fast Response Matter?

Maintaining the sort of readiness that enables us to respond quickly around the clock is neither easy nor inexpensive. However, the benefits of that readiness pay off for our customers. The damaging effects of a fire, such as smoke residues and water-mixed sludges, can cause severe damage over time to your home through chemical reactions with building materials, deep staining, and many other effects. By arriving quickly, we can target the most urgent damaging factors first and stop them from causing any further problems in your home. The result is a faster clean up time, fewer materials replaced, and a lower final bill.

Locally Owned

SERVPRO of Phoenix is a locally owned and operated company with national resources that enable us to handle any variety of fire damage quickly and with minimal costs. Call us at (480) 503-2090 to learn more about our services.

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Phoenix at 480-503-2090.


How Water Damage in Neighbor’s Phoenix Apartment Can Affect You

3/18/2020 (Permalink)

Apartment living brings a whole new set of challenges to keep your living space safe and in good working condition. Whenever moisture makes its way into your Phoenix apartment building, there is a possibility your unit can get negatively affected even if the leak isn’t in your apartment. Learn how you might be at risk for damage in your apartment and what to do if it happens to you.

Your apartment is only as protected from water damage as your neighbor’s

Many times, your unit can suffer from water damage without you even noticing it. Moisture can soak into your unit from other apartments, and you might not even realize it. Wet materials in other parts of the building can cause humidity to rise inside the entire complex. Humidity can cause water damage issues with your contents and building materials, even if nothing inside your unit comes into direct contact with moisture.  

What to do if you experience water damage

If you know there is a plumbing failure inside your building, it is wise to call in the professionals at SERVPRO. Our highly trained team can tell you if there is water damage inside your Phoenix apartment unit and where the leak is coming from. Our technicians are trained to be able to know if excessive moisture has affected your dwelling or not. We know what places to look and how we need to check for problems. Through the combination of training and experience, we can tell you whether there is an issue inside your home.

Highly trained to get the job done

Our SERVPRO technicians use their extensive training achieved by their completion of IICRC certification programs to determine where moisture could have entered your apartment unit. We know how water travels through a structure as well as we understand how buildings get built so that we have a good idea of how liquid moves through your apartment complex. Once we get a good idea of where moisture could be, we utilize advanced technology to determine the moisture content of your structural components and personal possessions.  We have at our disposal various types of moisture sensors that test how moisture affected different kinds of materials got as a result of the water leak. We use these instruments to figure out how wet your contents and building materials got after the disaster, and the standard moisture content of them when they have not been negatively affected by moisture.

If you ever hear about a water leak taking place in an apartment unit near yours, don’t hesitate to make sure your apartment is protected! Call SERVPRO of Phoenix at (480) 502-2090 for fast 24/7 service.