Recent Posts

Monsoon Storm Damage Can Take Homeowners by Surprise

9/17/2020 (Permalink)

We’ve had a mild monsoon season, but we aren’t out of the woods just yet. When you think of all of the disasters that could impact your Phoenix home, many homeowners might not consider flooding, but a significant storm can cause damage, especially during monsoon season. Having the right plan in place could be the difference between irreparable damage and a much faster restoration process.

What to do if you experience a flood in your home
 

When a storm causes flood damages to your home, you want to ensure that you have the effects of storm damage remedied as quickly as possible. With the damaging effects that standing water can have on your home, fast reaction time at the first sign of a flood could save you money and heartache. Our SERVPRO professionals are available 24/7 for any water emergency that you might have. It’s imperative to call in the professionals as soon as storm damage occurs.

What happens once SERVPRO arrives
 

Once our water remediation professionals arrive at your home, our priority is first to determine the vulnerable point in your home that allowed for water penetration to occur and repair this damage to prevent further exposure to these external elements. This may include a leaky roof, old window casings, high water flooding through the door, or other issues caused by the storm. Once this process gets completed, we assess the full scope of the damage and formulate a plan to start restoring your home as thoroughly and efficiently as possible.

Getting the water out of your home
 

This process almost always requires water extraction. If there is a significant amount of water present, a truck-mounted pump from our SERVPRO fleet might get dispatched to the site to expedite the process. Drying follows this process, and once this has gotten accomplished, our team can identify any structural weaknesses or further damage that requires additional attention. The key is getting the water out quickly to keep damage to a minimum in the first place.

SERVPRO of Phoenix can help with storm damage
 

Storm damage to your home might not be the first thing that you think of in Arizona, but it happens more often than you might think with our strong monsoons. If your home experiences storm damage, you can trust in the experience and professionalism of SERVPRO of Phoenix to help you clean up the mess and work to get your home back to the way it used to be. Give us a call anytime at (480) 503-2090. We’re here to help!

Smoke from a House Fire Can Cause Significant Damage

9/9/2020 (Permalink)

A house fire can be devastating. Fire can cause structural and cosmetic damage that takes a long time to restore. What many people don’t realize is that aside from the flames, one of the most significant factors causing extensive damage from a house fire is the smoke and soot during a fire and after the flames have been extinguished.

Smoke residue

The smoke residue adheres to the surfaces of your home and causes discoloration and possibly structural damage. Understanding the behavior of smoke during a fire can help you understand the restoration process better and how SERVPRO can help. Different types of smoke cause different types of damage and need to be treated differently. Wet smoke, such as occurs with plastics, can leave items sticky, while dry smoke, such as wood or paper, can leave ash and powdery residue. Unfortunately, there is also damage done from trying to extinguish flames, such as fire extinguisher residue that requires a different type of cleaning. Working with fire damage restoration experts make all the difference in how well the home is restored after fire damage occurs.

The temperature of the smoke during a fire

The temperature of the smoke itself and the temperature of the surrounding surfaces affect the extent of the fire damage in Phoenix. Smoke rises away from the fire and is carried to different places by a process known as convection. Fire produces heat, and as a result, the air above the fire becomes hot, expands, and becomes lighter. The lighter air moves up, and its place is taken by the denser cold air. The process generates air currents called “convection currents”. It is due to these currents that the smoke rises. As the temperature of the air increases, the pressure it wields against the surfaces increases as well. What it means is that hotter fires produce a hotter smoke that is forced against the surfaces. The smoke particles in such fires can go deep into the surface pores and cause substantial damage. SERVPRO professionals understand the nature of smoke and design strategies accordingly.

The temperature of home surfaces

As hot smoke from a fire migrates to colder surfaces in a home such as outside walls, closets, and unheated rooms, these areas are damaged the most. It can be surprising to see how much smoke residue finds its way into drawers and closets, and other areas that would appear protected from such damage. SERVPRO technicians can use several techniques to clean surfaces that are heavily damaged by smoke and soot and help find other areas such as drawers and closets that also need attention.

Recovering from fire and smoke damage in your home

A fire can be a traumatizing experience, so it’s essential to seek professional help to address the damage as soon as you can. Trained technicians have a better chance of successfully restoring your home if they can get to work before the damage becomes permanent, so don’t hesitate if you experience a fire in your home. Call SERVPRO of Phoenix at (480) 503-2090 today to speak to one of our restoration experts.

Mold Damage in Your Attic and What You Should Do

9/9/2020 (Permalink)

Most people equate mold issues in attics to wetter parts of the country. Even though Phoenix does not receive much rain compared to other places, having a leaky roof on your house can still cause problems, even if the leak is minor. Water can get into your attic and damage structural components, often without your knowledge. Attics naturally have higher relative humidity and air temperature than the livable area of the house, creating an ideal environment for microbial growth. Learn about mold damage in your attic and what you should do.

The damage of moisture

If more moisture gets into your attic from the roof due to heavy storms or a failing roof, fungi can develop on the inside of the plywood and other materials that form the roof. If you have mold damage inside your home's attic, microbes can contaminate your ventilation system; once inside the air ducts, spores can travel throughout the home and spread the infestation. Mold growth may happen slowly but, in an attic, can go undetected and continue to grow.

What to do if damage occurs

Once mold growth is detected inside the attic, specific procedures can be taken to remediate the problem. While it may appear simple to address on your own, it’s best to contact a remediation pro to address the mold issue, stop the spread of mold spores, and start the restoration process in your attic. A mold remediation specialist like SERVPRO will address air intakes or holes that go into the living area, sealing them off with plastic to prevent spread. Plastic is put on the bottom part of the trusses to prevent dust from contaminating the ceiling insulation. The access doors get sealed with plastic, and a zipper is installed to allow entrance.

Addressing damaged materials

In most situations, the contaminated wood inside the attic can only be removed by sanding down the material's surface. Our SERVPRO technicians get equipped with full face mask respirators and personal protective gear including suits that cover their entire body for protection during the remediation process. Air scrubbers get put inside the attic to pull particles out of the air during the sanding stage.


When sanding the affected materials, our IICRC certified technicians follow approved procedures and abide by all government rules and regulations. Automatic sanders with a vacuum hose attached to them get used to sand down the wood. The vacuum helps keep dust to a minimum by sucking up the air in the work area and putting it through a HEPA filter. After sanding is complete, the HEPA vac gets used to clean up any leftover debris or dust particles. Then the attic gets sprayed down with an anti-microbial chemical to prevent future growth. In severe cases, a sealant paint gets sprayed inside the attic to inhibit fungi from developing in the future.

If you suspect mold in your attic

If you ever notice microbial contamination in your attic, call SERVPRO of Phoenix at (480) 503-2090. We are available 24/7 to help address your mold issues and restore your home to pre-infestation condition.

How Remodeling Mistakes Can Cause Water Damage to Your Home

8/27/2020 (Permalink)

When homes are being remodeled, there are a lot of moving parts happening, especially if the project involves multiple professionals such as plumbers, electricians, painters, etc. Even with the best intentions and most professional contractors, mistakes can happen. These remodeling mistakes can cause water damage to your home which can undermine all your remodeling efforts if it requires a substantial repair.

Plumbing mistakes during remodeling

Even the most experienced plumbing professionals make mistakes that result in water damage in unexpected places. A bathroom remodel that results in leaking or poor drainage requires another look at the plumbing renovation and restoration of damage done to your home should a leak occur. SERVPRO of Phoenix technicians can detect where the water leak is coming from as well as how to return your home to preloss condition. Water damage after a remodeling of your Phoenix bathroom is a frustrating outcome for the homeowner and the remodeling professional.

Common plumbing errors during remodeling and reconstruction

There are several errors that can happen during remodeling that can result in water damage. A decision to use a diverter spout to add a handheld shower in your bathroom causes a blowback issue resulting in water spraying inside your wall as well as through the showerhead. Even a small amount of blowback results in significant harm over time. A desire to retain the character of the original bathroom, or a desire to save a little money, drives the decision to add to existing plumbing rather than tear out and replace can cause issues. Unfortunately, the older pipes need help to connect with modern fixtures. If the connections added fail to seal and balance water pressure correctly, leakage occurs. Significant plumbing upgrades such as adding a bathtub or shower where one didn’t exist before can cause potential issues too if not done right. Slab leaks, misaligned pipes, or insufficient plumbing can all occur if a plumbing professional isn’t careful. These types of leaks often go unnoticed until significant damage occurs.

What to do if you have water damage during remodeling

If you or your contractor notice a leak, the first issue is to address the cause of the leak immediately, While the responsible plumbing contractor will likely address this, it’s a good idea to contact SERVPRO. They can find and address the leak, and then address the water damage caused by the leak to prevent further issues such as mold growth. SERVPRO can locate the problem and take steps to dry out the saturated areas. An older bathroom, for example, has a large access panel in an adjacent room, closet, or hallway that our technician can open to find the leak and then keep open to direct airflow that removes the moisture. We work with plumbing contractors to resolve the blowback problem as we dry out the area behind the bathtub and shower. We’ll follow the source of the water to discover any migrating moisture causing damage to the walls or ceilings below. SERVPRO water damage technicians still develop drying goals to ensure any leaks behind the plaster avoid secondary damage like mold growth or disintegration. Air movers and dehumidifiers do a thorough job of removing the moisture once the source of the leak is fixed. Damaged paint or staining can restore to the pre-leak condition when touched-up after drying is complete so the remodeling job can continue to move forward.
 
If a remodeling project takes an unexpected turn, SERVPRO of Phoenix has the staff, experience, and equipment to get things back on track. Call for an appointment at (480) 503-2090.

Addressing the Aftermath of Water Damage in Commercial Buildings

8/19/2020 (Permalink)

One of the biggest challenges after water damage occurs to your commercial property is getting rid of the damp and musty odor. It is especially important if you own a bar or a restaurant as patrons can take odors as an indication of uncleanliness. Learn about addressing the aftermath of water damage in commercial buildings so you’re prepared should you experience a flood in your Phoenix business.

Odor removal is possible after water damage

When a business experiences water damage, whether it be from heavy rains, a broken water pipe, or other cause, fixing the cause of the damage and extracting the water isn’t enough. If left untreated, damp walls, carpeting, and other materials can cause a lingering odor in your business. SERVPRO’s professional restoration experts can eliminate such odors from your property after an occurrence of commercial water damage in Phoenix. We use a multi-approach method to eliminate odors after any type of water damage. A variety of deodorants and odor combating techniques can eradicate odors in no time. Our technicians are trained to know just how to address each unique situation.

Multiple methods used for odors

Odors often come from different sources after a water damage incident. It can be hard to find all the sources and determine a specific method to combat them individually. That’s why we use multiple methods that use various deodorants to get a better result. Our IICRC certified SERVPRO technicians use a combination of various types of deodorants that can combat the most common smells after a commercial water damage event. They understand that different water-damaged materials can cause ongoing odors and know best how to address the damage to fight ongoing odor issues.

Various types of deodorants

Only one type of deodorizing agent is not enough to combat smells from various sources. Different odors need different deodorants, so our technicians know how to use the best products for the job. Masking agents in time-release beads are often used to cover up bad odors with a pleasant-smelling chemical. Professionals use these agents to combat strong, offensive odors caused by water damage. Pairing agents combine with the odor-causing particles in the air and neutralize them. Once these agents combine with the particles in the air, they cause them to fall to the ground, which can be cleaned later to get rid of any potential ongoing odor issues. Electrically generated deodorizing agents such as Ozone gas are used after a move-out. It is a reactive molecule that can combine with the odor-causing particle and neutralize it. The technicians use this method if the odors have penetrated deeply in the surfaces and are otherwise difficult to rectify.

Working with professionals who are trained in odor removal in commercial buildings can ensure your business is back to pre-water damage conditions and ready to open for business. Call SERVPRO of Phoenix today at (480) 503-2090 to discuss your water damage remediation needs with one of our professionals. We’ll help you get beyond the water damage and get back to work.

How Humidity Can Cause Mold Damage in Your Home

8/12/2020 (Permalink)

Monsoons can bring humidity to homes in Phoenix this time of year, and that excess humidity can cause mold damage to form inside of the homes that are not adequately equipped to deal with it. Mold damage initially grows from mold spores that have been exposed to moisture. You may think you can completely rid your home of mold spores, but that is impossible. Mold spores are ever-present. They are microscopic and impossible for the naked eye to see. Learn how humidity can cause mold damage and what to do about it.

Avoid mold damage in your home

The best way to avoid mold damage in Phoenix from forming in your home is to make sure that the conditions mold needs to grow are never present in your home to begin with, such as controlling humidity and moisture. However, no matter how careful you may be, it is not uncommon for mold to begin to grow out of sight. This can happen from leaky roofs where water can collect in the attic, or perhaps a leaking water pipe behind a bathroom wall. If you find mold with issues like these, the important action is that you take steps to remedy the problem as soon as you discover the mold damage, instead of leaving the problem to only get worse. Mold damage should never be left dry out on its own. Mold can eat away at organic materials, such as the wooden framework of a house and make the damage worse.

Why you should call a professional for mold remediation

Humidity, not matter how severe or minor, can result in mold damage in your home. It can happen slowly, or quite quickly. Regardless, avoid the temptation to try and address it on your own. Calling a professional cleanup and restoration company like SERVPRO of Phoenix is the best thing that you can do for your home. Our IICRC-certified techs can get to work immediately once we arrive at your home, and we always strive to get there as quickly as possible with our 24/7 service offering. After investigating the mold in home and what is causing it, SERVPRO can determine how best to address the mold issue. Using disinfectant and antifungal agents, we can spray-and-wipe the mold right off your walls.

Once the mold is gone, the work continues

Afterward applying chemicals to get rid of surface mold, SERVPRO can use advanced equipment like dryers and dehumidifiers get rid of excess water and lower the overall humidity in your home so that mold doesn't begin to regrow immediately. We can use air scrubbers equipped with HEPA filters to combat the musty odor mold damage causes. SERVPRO always aims to return your home to the state it was in before the damage began. Many homeowners that battle mold on their own that’s caused by humidity miss this step and the mold can soon return, along with damage. That’s why it’s best to call professionals who know how to get rid of the mold damage and keep it from coming back.

If you find mold damage inside of your home caused by humidity, get help as soon as possible. Call us at  (480) 503-2090 to speak with a representative of SERVPRO of Phoenix. Our trained technicians will come out and address the problem immediately.

Flooding from Storms Can Create Cleaning Challenges

7/16/2020 (Permalink)

Many storm-related floods carry large amounts of dirt, mud, and debris wherever they go, creating a mess should they reach your home. The damage a monsoon can do is quite stunning until it happens to your home. Mud is often one of the most visible signs of flood damage from monsoons: mud can coat floors, walls, furniture, and anything else in its path. Dirt may work its way into nooks and crannies in the home and certain materials, creating pockets of muck and grime that require deep and intensive cleaning to eliminate. Homes that are in areas that may see severe flooding are at risk of this kind of damage SERVPRO of Phoenix has all the tools and training needed to work through mud and all of its problems, providing local flood damage victims with accessible and affordable relief when they need it most.

Flood damage mitigation
 

Mud and dirt typically rank among our top priorities for removal whenever we respond to a Phoenix flood damage call. Response time is critical to keep damage at bay and remove it effectively. Given time, mud can harden and form dry shells that are difficult to break off and can leave behind significant additional damage. If you call us as soon as possible, we stand a better chance of arriving before the mud dries and hardens, becoming almost cement-like. If the sludge is wet enough, we may be able to remove most of it with much faster washing and scrubbing processes. Rapid moving water from flash flooding caused by severe storms like monsoons presents a challenge to homes and buildings to withstand and then to cope with the debris left behind.

Eliminating the signs of flood damage
 

However, to eliminate all signs of mud and dirt in the home, we usually need to use more in-depth cleaning procedures. We are stocked with an array of professional and efficient cleaning solutions, tools, and machines that bring industrial cleaning strength to homes and small businesses. Whether the dirt is stuck between floorboards, trapped in tile grout, or soaked into wallpaper, we have techniques to restore and repair many surfaces and materials without entirely replacing them. For delicate objects such as electronics and jewelry, we also have relationships with local experts to get your belongings the care they require without damaging them any further. We work towards eliminating the signs of flood damage from your home.
 
SERVPRO of Phoenix has served the local Phoenix community for years with residential flood damage and restoration solutions. Call us 24/7 at (480) 503-2090.

SERVPRO Offers a Professional Approach to Cleanup After a Crime Has Occurred

7/16/2020 (Permalink)

The aftermath of a crime needs cleanup to help bring a home or business back to normal. When something as difficult as a crime occurs that causes a biohazard situation, only specially trained disaster restoration company technicians are certified to complete this necessary cleanup job. SERVPRO offers this critical service in our community.

What to do after a crime occurs with biohazard repercussions


It is overwhelming for a homeowner when traumatic event occurred in your home. As the authorities depart from the crime scene there may be a biohazard situation that still needs to be addressed. It’s important to arrange for a biohazardous cleanup  of your home. SERVPRO’s trauma and crime scene cleanup division can assist with this task, following all federal, state, and local rules to keep both residents and work crew members safe until the job is complete. If an injury or death occurred, there might be blood and other bodily fluids and tissues, potentially containing bloodborne pathogens. The procedure used to clean and disinfect surfaces contaminated is prescribed by the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA). SERVPRO ensures that all technicians responding to crime scene cleanup have the appropriate training and certifications. SERVPRO of Phoenix is well-versed in these procedures to ensure a thorough cleaning.
 

How biohazard cleaning is done


The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

The SERVPRO crime scene teams manage this cleanup as well, taking care to leave your home as close to pre-crime as possible. Throughout any crime scene cleanup our employees demonstrate respect and empathy to those returning to the home. Compassionate and committed to doing their very best, crime scene technicians take pride in the services they offer you.
 
Should you experience a crime or other trauma in your home and need biohazard cleanup, contact SERVPRO of Phoenix at (480) 503-2090.

SERVPRO Disaster Recovery Services Can Assist Your Business in an Emergency

7/14/2020 (Permalink)

With current circumstances, businesses large and small are working extra hard to keep things business as usual, serving customers to the best of their ability. That is why when disaster strikes, it is critical for companies to know where to turn for disaster recovery services. SERVPRO of Phoenix can help!

What is the Disaster Recovery Team?

The SERVPRO Disaster Recovery Team, also known as the Commercial Large Loss Division, is comprised of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster that you may encounter and are prepared to help you recover. Every large loss project is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation to get the job done quickly and professionally. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. By having a national presence and working together as a team, we can quickly react to any emergency you have and help start the process of recovery.

What kind of properties can SERVPRO assist with?

Our disaster recovery team has worked with businesses of all sizes, and from all kinds of industries,  including:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

We have the experience and expertise to help your business recover from a disaster, regardless of what industry you are in. The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable!

What projects have SERVPRO worked on in the past?

For almost any natural disaster in recent years, SERVPRO has been there to help. From hurricanes to wildfires to floods, the SERVPRO Disaster Recovery Team has been there to help mitigate storm damage and help businesses get back on their feet.

If your business has experienced a disaster, contact SERVPRO of Phoenix to help address the damage and get your business back up and running. We are available 24/7. Contact us at 480-502-2090. We are here to help!

Preparing for Arizona Monsoon Storms

7/3/2020 (Permalink)

Monsoon season has arrived in Arizona.  Known by several different names, such as the Mexican monsoon, the Arizona monsoon or the Southwest monsoon, the season typically lasts in Arizona from June until the end of September. During the monsoon season, the Arizona desert experiences high winds, dust storms, and severe downpours that often result in flash flooding. Not only can strong storms allow structural damages and vulnerabilities to the construction of your property, but it can welcome disasters like flooding when portions of your home or business become exposed to the elements. SERVPRO of Phoenix has put together a few safety tips to weather our summer storms.

Tip for monsoon safety

  1. Do not attempt to cross flooded washes or roadways.  Even if the water looks shallow, there is often a layer of mud beneath the water's surface that can disable your vehicle or cause costly damages.
  2. If driving while it is raining, slow down!  The roads are very hazardous at the beginning of a downpour as oils and automotive fluids are washed off the asphalt.  This creates unusually slippery conditions and can easily cause wrecks. Driving slower can help you keep control of your vehicle.
  3. Keep a safe distance from windows as high winds can blow heavy debris and shatter glass.
  4. Flood water is often highly contaminated, so avoid entering floodwater if possible.

What to do if you experience monsoon storm damage

If flood water intrudes into your home or business from an Arizona monsoon, call SERVPRO of Phoenix to address storm damage issues. For emergency board up and tarping services, as well as reconstruction and repair, we have a dedicated team of contractors with experience to help. Recovering flood damage inside of your property falls to our qualified IICRC-certified disaster relief technicians to utilize equipment like our extraction machines and efficient drying units to reduce the spread and damaging effects of floodwater. Reach out to us 24/7 at 480-503-2090 or visit our website to get the help you need when storms strike.