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Water Damage Restoration for Your Phoenix Home

10/11/2019 (Permalink)

After your residential property in Phoenix has experienced water damage, finding a professional restoration service is very important. Learn more about what the water damage restoration process entails and how to choose the right professional for the job.

Water Damage Restoration Guidelines

The Institute of Inspection Cleaning and Restoration Certification (IICRC) and the Restoration Industry Association (RIA) have outlined standards that can be used as guidelines when dealing with water damage. In most cases, companies like SERVPRO of Phoenix use the IICRC's set of procedural standards. However, the standards do not to teach people comprehensive procedures for water damage restoration itself. Individuals and companies who utilize these standards must be aware of contemporary techniques and must also abide by all regulations and procedures by local, state, and federal laws.

Loss Assessment and Evaluation Process

The loss assessment and evaluation process is most effectively completed by a trained water damage restoration technician. A SERVPRO of Phoenix expert will utilize the Contents Claim Inventory Service (CCIS) form. This technician will document all the personal possessions affected by water damage. This document will help you in your communications with your insurance company concerning your Phoenix home.

Water Damage Restoration Services

Services offered by a SERVPRO of Phoenix water damage specialist will be customized to get your residential property back in order. One service that is available is the use of water sensing equipment to inspect areas of the home that have been affected by water damage. Tools and equipment used for this purpose include probes and infrared equipment. After the inspection is complete, our water remediation specialists will then dry out your home and sanitize any contaminated areas. These areas of the home will also be deodorized if necessary. Throughout the cleaning process, the remediation specialist will use equipment such as dehumidifiers, air scrubbers, air movers, and floor drying systems to optimize the restoration process and preserve structures and contents. Moisture meters measure specific water content in affected items which can help keep any future mold issues that may arise to a minimum.


Even after the entire process of water damage restoration is completed, it’s important for an expert to visit for a follow-up inspection. Your property will be monitored for moisture content, humidity, and temperature of the treated areas to ensure there is no risk for mold damage.

Final Inspection and Completion

Once the moisture content, humidity, and temperature are within acceptable industry standards, the water damage remediation specialists will any remaining equipment from your property.

Let The Professionals of SERVPRO of Phoenix Assist You

While handling the aftermath of water damage can be challenging, we are here to help. The trained professionals of SERVPRO of Phoenix have extensive industry experience and operate in compliance with all rules and regulations outlined by the IICRC S500. We offer 24/7 services from a crew of trained professionals.

Locally Owned and Operated

Our SERVPRO of Phoenix team has various recovery equipment at hand, designed to reduce any water damage threat quickly. You can count on our IICRC-certified professionals to respond 24/7 to any water damage restoration need and make it “Like it never even happened”. Give us a call today at (480) 503-2090.

Cleaning Up Smoke Damage After House Fire

9/30/2019 (Permalink)

Smoke damage cleanup after a house fire in Phoenix may seem like a no-brainer process, but cleaning smoke damage from anything is a bit more challenging than most think. The stubborn smell alone that seeps deep into all the different surfaces found throughout the house is very tough to completely remove and can make you nauseated and left with a headache or other health issues. SERVPRO of Phoenix has a lot of experience in this, so we would like to share our methods to cleaning up smoke damage after a house fire.

Tips on Cleaning Smoke Damage

After a house fire, especially in Phoenix with the warmer temperatures, the odor left by the fire never goes away entirely. Don’t bother to reach for the aerosols, air fresheners, and perfumes, they will only dilute the odor, but they are not capable of removing it completely. Before starting the smoke damage cleanup and restoration process, stop the soot from spreading by shutting off the A/C and opening all doors and windows to allow the fresh air to flush out the whole house. Set up an air purifier and let it run throughout the entire process to protect you from inhaling anything you’re not supposed to.

If you haven’t already reached out to your local fire cleanup company, like SERVPRO of Phoenix, then give us a call at 480-503-2090 and setup an appointment to address your needs. A good fire repair company should have well-trained and IICRC-certified techs that have a lot of experience. If you’re doing it yourself then you may want use a respirator during the process to protect your lungs from the negative effects of breathing in the soot.

Tips on Smoke Damage Cleanup

To begin, go through the house and gently dust off and vacuum any loose soot left behind after the house fire. Next, for any walls and other hard surfaces, you’ll need a dry-cleaning sponge (chemical sponge). This process is a critical part in the cleanup process because the special chemicals within the sponge are able to remove the smoke and soot stains from walls and other hard surfaces. Using single strokes in one direction, gently wipe the surface with a clean side of the sponge. The trick here is that when you have soiled a side of the sponge, grab your scissors and cut off a slice to reveal a new fresh and clean side to the sponge. Don’t ever use water or any soot cleaner prior to using the sponge as that will spread the soot all around making it impossible to clean it up with the chemicals in the sponge. 

Using white vinegar turns out to be a very effective smoke damage cleanup solvent. In fact, we recommend placing bowls of the white vinegar in all the rooms that were affected by the fire and leave them sitting in there for several days. Baking soda also has the same effect, but you may also use a commercial soot/smoke remover, paint thinner, some rubbing alcohol or a high powered degreaser like Benefect Botanical Atomic Degreaser. Soak a rag in the solution and wipe all hard surfaces, even if they don’t look like they were affected by the fire. The odorous particles are invisible and attach themselves to everything.

Next, add 1 to 3 teaspoons of a mild degeaser or dish soap to a gallon of water.and using the same motions as with the dry-cleaning sponge, wipe down all those same hard surfaces.It may be necessary to repeat these cleaning steps if it was a large fire that produced a lot of smoke. Always keep rinsing the rag or sponge so that you don’t spread the soot and smoke damage. Also, keep cycling through a new bucket of the solution once it turns a dark color. Then go over everything again with just a clean cloth soaked in nothing but clean water.

Then, you should make sure that the HVAC system gets new filters put in to replace the ones that were affected by the fire..We highly recommend having the HVAC system thoroughly cleaned by a professional. There are times that even after completing all these steps properly, the odorous smell is still there. That’s when you use an ozone generator, which you can rent, buy or borrow, but an ozone generator is very effective in removing the odor left behind after a fire in your home. Or you can again, have a fire repair company come out with the ozone generators to complete this process for you.

Call the Smoke Damage Cleanup Experts

Many people find that the process to completely eliminate the smoke odor after a house fire is just too time consuming and tedious. SERVPRO of Phoenix can help and do it all with their state of the art equipment an advance techniques, we get it done right the first time.Our highly skilled techs are sympathetic to the tragedy of a house fire and understand that communicating effectively with you is important. We also work with your insurance company.

What to Do After Storm Damage in Phoenix

9/18/2019 (Permalink)

The monsoon season typically leaves behind lots of damages to both commercial and residential buildings and knowing what to do after storm damage occurs is not always that clear. Getting the storm damage repairs addressed is stressful and time consuming, however there are a few things you can do that can expedite the process and get the repairs completed effectively and efficiently, not to mention affordably.

3 Steps to Repairing Storm Damage

Taking inventory of the storm damage needing repairs is your first step. Something a lot of Phoenix property and homeowners don’t always remember is that most insurance companies cover damages from the storm over the entire property, not just the structure on the property. Not all insurance companies support this, but it’s better to document all damages just in case yours does.

Document any damages from the storm to the outside of the entire house like the walls, windows, doors, gutters, roof, any major structural elements of the building. Look around the entire property including the front and back yards, the side yard, storage areas, garage and any equipment kept outside. Note and take pictures of any damages you find. Be sure to examine any damages to any power or gas lines and anything else that serves power and water to the building.

Once you’ve documented what needs to be repaired from the storm damage, call your insurance agent. More than likely the insurance company will take the time to open a claim, but all insurance companies run differently with different processes and policies that need to be adhered to in order to have a successful claim. You can save yourself some hassle by asking the following questions:

  1. What are all the terms of the insurance policy regarding storm damage repairs?
  2. What is the deductible on the storm damage repair and the caps?
  3. Does the insurance company have authorized vendors that you must contact, or are you able to contact your own storm damage repair company?

Finally, if the insurance policy allows you to reach out to your own storm damage repair company, call one you trust. A leader in the industry like SERVPRO of Phoenix who has a vast amount of experience repairing storm damage done to both the interior and exterior of properties. 

Taking Care of Your Storm Damage Repairs

We are licensed, bonded and certified and our techs are well trained and very empathetic to those experiencing all kinds of disasters. So after taking precautions to prevent future storm damage and you still fall victim, give us a call and we’ll be happy to help you out. Available 34/7 with an immediate response - 480-503-2090.

Mold Problems? Leave Mold Remediation to The Experts

9/10/2019 (Permalink)

There are several reasons why homes in the Phoenix area experience mold problems and need mold remediation. While our wet season can definitely contribute to the issue, water leaks of any kind can cause mold to grow. If your home is experiencing a mold problem, it’s best to leave mold cleanup to the experts who know how to address it correctly.

What is Mold Remediation?

Most people think that unless they see or smell mold in their home, there is no mold present. Believe it or not, that’s actually not true. Microscopic mold spores are everywhere, and this is perfectly natural. When homeowners start to actually see mold in their homes, that’s when mold has become a problem that needs to be remediated immediately. When professionals like the mold techs at SERVPRO of Phoenix come out to your home, they’re not actually doing mold removal. Why? Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Unfortunately, there are many companies that claim they can get rid of mold for good, but this simply isn’t true and is very misleading. When the trained experts at SERVPRO of Phoenix come to a home to deal with a mold issue, they are focusing on the process of mold remediation, which is simply to get mold levels back to normal, natural levels.

Why Homeowners Shouldn’t Try Removing Mold Themselves

Since many mold issues start because of a water leak or other presence of excessive moisture, many people assume that once they address the water issue, they can simply to a thorough job of cleaning up mold on their own, perhaps using a little bit of bleach and some elbow grease to get the job done. However, there are very specific steps that should be taken for mold remediation. First, a mold professional needs to come out and inspect the mold damage using various technologies to detect mold and hidden water sources.  Next, the mold needs to be contained to prevent the spread of mold. Then a special air filtration system is used to capture microscopic mold spores out of the air. After that, removal is the next step. SERVPRO employees use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested drywall or carpeting may be necessary to remediate heavy mold growth. Cleaning of other items, depending on mold growth, may be necessary using techniques to clean and sanitize the items. Last, depending on the damage to drywall, etc. restoration may involve minor repairs such as replacing carpet, drywall, etc.

No one wants to deal with mold issues in their home but when it happens, it’s best to contact the experts to handle it. If your Phoenix home needs mold remediation, give SERVPRO of Phoenix a call at480-503-2090. Our technicians are certified andavailable 24/7 every day!

A House Fire, What To Do After

9/9/2019 (Permalink)

After a house fire, knowing what to do after doesn’t come instinctively to most people. Of course fire and smoke damage restoration comes to mind, but there are things that need to be done before. Moving on after a house fire may seem impossible, but it doesn’t need to be. Understanding where to begin and the resources available to help you is crucial to putting your life back together. 

What To Do After a House Fire

Contact a family member or a close friend to inform them of what happened. They may be able to help you find a place to stay as well. Staying in your home anytime before a home restoration, after the fire is not safe. You can also reach out to the local disaster relief agency’s, like the Red Cross or Salvation Army.

Call your Insurance agent. Begin your claim as soon as possible so that your immediate needs can be met. Your agent should also help to secure your property in addition to recommending a home restoration after the fire company, like SERVPRO of Phoenix. The “Loss of Use” fund from your insurance policy can be used towards your daily living expenses and basic necessities. Keep all your receipts and a detailed record of all your purchases.

If and when you do plan on going back into the home for any reason, be sure to confirm the go ahead from the fire department officials. When given the green light to enter, another thing to do after a house fire is to take pictures and even videos of the damages. You’ll want these to support your claim. You had a house fire, what to do next involves taking inventory of everything affected after the house fire

Home Restoration After the Fire

Home restoration after the fire is your top priority. Reaching out to your trusted fire and restoration company, like SERVPRO of Phoenix to help mitigate early on leading to any reconstruction that may need to be done.

Water Damage Document Drying & Restorations in Phoenix, Arizona

8/30/2019 (Permalink)

Documents Damaged by Water Due to a Flood Files that have been affected by water damage.

When commercial water damage happens, the floors, ceilings and furniture are commonly compromised, but documents also become susceptible to water damages leaving them in desperate need of immediate document drying and restoration. Water damage to commercial property is one of the most difficult things for a business to recover from. Paper-based items and documents are at risk of being completely ruined if not immediately attended to after the fact, so timing is everything.

Restoring Paper Documents from Contamination

SERVPRO of Phoenix uses an innovative vacuum freeze-drying method along with a gamma irradiation process to sterilize, as part of the document restoration process. We are a full service document restoration company that includes drying, cleaning/disinfecting, rejacketing, digitizing, and deodorization to get documents back to their preloss conditions.

Some water damages are caused my contaminated flood waters or a sewage back up, which exposes the documents to harmful chemicals, bacteria, and viruses. At SERVPRO of Phoenix, documents are thoroughly cleaned and disinfected when they go through the gamma irradiation process.

From Document Restorations to Digitizing

SERVPRO of Phoenix  will also digitize all your documents, converting all important paper documents and photos to digital formats which can save an immeasurable amount of space as well as  providing a secure back up to all your sensitive information.

It’s always best to have an emergency plan of action in place in the event of an emergency disaster such as water damage from a flood, but there is no guarantee that company assets won’t be affected. SERVPRO of Phoenix takes getting your business up and running very seriously, and with the advanced techniques and state of the art technology we use for document restorations, your business will be back to running smoothly “Like it never even happened.”

Phoenix, Arizona Paper Document Restoration Services 

Give us a call at 480-503-2090 if you are or ever find yourself looking for document restoration services in Phoenix, Arizona. Our technicians are master-certified and well trained and available 24/7 every day!

Faster Commercial Water Damage Clean Up in Phoenix

8/21/2019 (Permalink)

Damage to a Commercial Property in Phoenix, Arizona. Commercial property with water damage in Phoenix, Az.

When your business requires commercial water damage cleanup in Phoenix, Az, there is no time to lose when responding. With moisture soaking structural components and water invading equipment, inventory, and documents, immediate action is necessary. It’s in your best interest to line up our water abatement specialists at SERVPRO of Phoenix.

Obtaining fast commercial water cleanup in Phoenix is as easy as contacting us. SERVPRO of Phoenix invests in the highest efficiency commercial pumps and extractors of water available that are able to move hundreds of gallons of water from your commercial property quickly and effectively.

Phoenix, Az Commercial Water Damage Repair 

Our equipment is run by a team of skilled IICRC technicians that are trained and highly skilled in commercial water damage repair. With our proactive approach, your commercial property benefits.

Water that remains in a commercial building for more than 24 to 48 hours exposes the property to a very high risk of mold damage that requires remediation immediately. SERVPRO of Phoenix is focused on the fastest way to remove the water, arriving to your commercial property with a trained and experienced crew, with completely stocked service trucks. 

The signature green SERVPRO of Phoenix trucks are equipped with high capacity submersible pumps, water extractors, effective EPA disinfectants and cleaners. We also always carry air movers and dehumidifiers to address the eventual applied structural drying.

If the repairs needed for your commercial water damage is more extensive, SERVPRO of Phoenix has access to the nationwide network of SERVPRO franchises to increase workforce. This means more techs and more inventory of water extractors and drying equipment to be sure that your property gets back to its preloss condition in less time.

Emergency Water Damage Restoration for Commercial Properties

SERVPRO of Phoenix is Faster to Any Size Disaster, taking care of all your commercial water damage repairs quickly and professionally. Call us 24/7 for immediate emergency service at 480-503-2090.

Here to Help After Your Commercial Property in Phoenix, is Affected by Water Damage.



Chris Butas

Senior Estimator / Commercial Project Manager

SERVPRO of Phoenix
Chris is our authority in commercial water damage repairs. He is IICRC certified as a WRT (Water Damage Restoration Technician) and has been in the industry for more than 25 years, with the last 15 at SERVPRO of Phoenix.

Is Mold Remediation Necessary in Phoenix If I Have an Air Purifier?

8/12/2019 (Permalink)

Mold in a Phoenix Home Bathroom

Do I really need to call a mold remediation and removal company in Phoenix if I am using an air purifier? Well, it’s true, most air purifiers do fight mold and it’s ability to rapidly spread, but air purifiers do not address the original sources of mold which is what mold remediation and removal company will do. 

Part of a Mold Remediation Treatment

Air purifiers with a HEPA (High Efficiency Particulate Air) are very powerful at trapping even the smallest of microscopic particles serving as a part of mold remediation treatment. Air Purifiers with a HEPA filter will clear the air of mold spores and other air pollutants. Research which HEPA air purifier will be best for your needs.

In order to effectively eliminate mold spores, place your air purifier in areas where mold is commonly found, like in bathrooms, kitchens, basements and rooms that have upholstered furniture. Make sure to replace the HEPA filter according to the directions on the packaging so that the air purifier will be able to provide air free of mold spores and other pollutants.

Effective Mold Eradication

Air purifies can help effectively eradicate mold spores, but to really address the original sources of mold you’ll need to call in the mold experts who have the equipment to test, remediate and remove the mold completely. Mold spores float in the air freely, everywhere contributing to growing colonies of mold which in turn increases the mold spore count within the air, but mold spores come from the original mold sources. 

Certified Mold Remediation Company

To be sure that mold is eliminated completely, call your local professionals, SERVPRO of Phoenix to come in and take care of the mold sources. Our techs use advance techniques and equipment to eradicate all mold sources. After effective elimination of mold sources, you can use a dehumidifier to keep the humidity low and your HEPA air purifiers in areas considered problematic to eliminate airborne particles.

If you’re not sure about the mold found in your home or commercial property, call SERVPRO of Phoenix, and our certified techs will come in and do some testing, and talk to you about the best course of action. Available 24/7/365 for emergency services, our technicians are ready to address your mold disaster of any size.

Ready for the Monsoon Storms

7/16/2019 (Permalink)

Being ready for the Monsoon storms is what SERVPRO of Phoenix is all about. We understand that when the elements hit, your business property or home will be affected. The fast moving storms leave behind damages that can leave you devastated. Our top priority is all about restoring the impact of the monsoon storms in as little time possible.

SERVPRO of Phoenix is available 24/7 as we understand that the devastation doesn’t have a schedule. When you find yourself in need, within the midst of monsoon storm damages, SERVPRO of Phoenix is ready and prepared for your emergency storm damage

When a monsoon storm rushes through, you may be left with broken windows, broken doors, uprooted trees, exposed exposed walls and a leaky roof. Our techs are ready to provide emergency board up services to keep out water. We offer tarps to prevent more water leaks if the storm continues.

Your business or home needs protection and we understand that. SERVPRO of Phoenix’s techs will come in and assess all storm damages and provide you with respective recommendations to get your property back to its pre loss condition. No matter what size damage, SERVPRO of Phoenix is here and ready to help. Call 480-503-2090, available 24/7!

Bio-hazards, Crime Scene & Vandalism Cleanup

7/16/2019 (Permalink)

SERVPRO of Phoenix is a recognized leader in the fire and water damage restoration industry, but we also cover bio-hazardous, crime scene and vandalism cleanup for both commercial and residential property.

Biological and chemical substances can be extremely dangerous when exposed to within a home or commercial property. If it’s not professionally assessed and removed, bio-hazard materials can leave you with a dangerous environment for those who live and or work within it.

The certified and experienced technicians at SERVPRO of Phoenix are equipped to appropriately remove bio-hazard materials safely while disposing of them properly per state and local health agency guidelines.

SERVPRO of Phoenix uses advance equipment and techniques that deal with the following:

So, when you are in need of a bio-hazard cleanup, call SERVPRO of Phoenix, 480-503-2090 available 24/7 for your bio-hazardous emergency!