Recent Posts

Water Damage Restoration for Your Commercial Property

3/2/2021 (Permalink)

Unchecked water can be devastating to any structure. Water entering your commercial property risks far more potential extensive damages to stored merchandise, equipment, and shipping materials. Fast action by water remediation specialists like SERVPRO of Phoenix mitigates damages to commercial structures caused by water or flooding.

Why water damage is so destructive to commercial properties

Keep in mind that water damage to your commercial property is potentially worse than damage found in any other kind of structure. It’s extremely important to understand how to prepare your structure to resist water, or what to do if water damage or flooding occurs. Depending on the type of business it is, flooding at a commercial property can be expensive if numerous computers or other electronics are on site, or the property stores products or goods. Larger properties tend to have more contents; thus, the risk of a higher damage is very possible. As a commercial property owner, you must remain vigilant when it comes to protecting your property against water damage. SERVPRO can help you learn what to look out for and how to react to damages that can cause a slow in productivity or a loss of revenue for your company. Request a consultation with a field rep concerning the ERP Plan to better prepare you for unexpected mishaps or emergencies.

How damage goes beyond water

Hidden water, high humidity, and condensation often lead to mold contamination on your property. Cracks in your walls, ceilings, flooring, foundation, and roof allow temperature changes that drastically affect stored goods. Left unchecked, this damage can spread and cause significant loss. As with most disasters, being prepared can help prevent losses, or mitigate how extensive those losses are. Mold and lingering odors are unanticipated consequences of unchecked water damage to commercial property and need to be addressed if water damage occurs.

How SERVPRO helps commercial property owners  

SERVPRO's IICRC-industry certified technicians can perform a full inspection of your commercial property following water damage or flooding, providing you with the location of possible problems, services to correct these issues, and the preventative steps necessary to prevent reoccurring damages in the future. They will discuss any remediation solutions with you before starting any work so that you’re well aware of what to expect when water remediation services are complete, and what if any reconstruction or restoration services might be necessary. SERVPRO technicians can help steer you in the right direction on how to mitigate future problems and provide you with the personnel, equipment, and resources necessary to recover should extensive water damage exist on your property.
 
If your commercial property experiences water damage of any kind, contact SERVPRO  24/7 at (480) 503-2090. We can help you take the stress out of your current situation and keep you informed throughout the restoration process to make things easier.

What Most Homeowners Don’t Know About Mold

2/8/2021 (Permalink)

No one wants to discover that their home has mold, but it can happen for several reasons. As a homeowner, it’s important to understand mold: what it is, what causes, and what to do should mold damage happen in your home.

Mold spores are already in your home

No matter how clean your home appears, it already has mold. As a matter of fact, microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so removing all mold spores from a home or business is impossible. It’s simply a matter of addressing it when excessive mold growth becomes an issue.

Mold isn’t an indication of a dirty home 

Mold accumulation can often be caused or worsened by a failure to properly ventilate a residence after a storm, leaky appliance or pipe, or other water damage that wasn’t properly addressed. Mold can build up in stuffy bathrooms or any area where the environment is humid, warm, and poorly ventilated. It can grow behind walls and in attics where leaks go undetected. It can also grow in ceilings and walls from water floods or stormwater. Mold isn’t an indication of a dirty home; it indicates that a situation is present that has allowed the already existing mold spores to grow significantly.

You shouldn’t clean up mold on your own.

The EPA’s recommendation to clean up a moldy area of up to 9 square feet is to wipe it with a cloth dampened with a diluted bleach solution. However, any type of mold damage more substantial than that should be addressed by a mold remediation professional like SERVPRO of Phoenix. Not only can professionals address the mold damage but will work with the homeowners to determine what caused the mold growth in the first place and will work with them to address that situation to prevent potential mold damage in the future.

Insurance may not cover mold damage 

Property insurance policies do not normally cover mold, fungus, or dry rot. If a water damage incident occurs, and the damage is not discovered and ventilated soon, mold can result. The property insurance will normally refuse to cover the cost of mold remediation but will still typically cover the rest of the repairs. Every homeowner’s policy is different and because mold growth is typically caused by another underlying issue, SERVPRO can help manage the insurance paperwork and process. 

Demolition is a last resort for moldy walls and ceilings

When homeowners see mold growth on walls or ceilings, many feel the only option to get rid of the mold is to demo a large portion until it’s gone, but that’s usually not necessary! Mold remediation specialists know how to find the cause of mold growth, address and stop the growth, remove the mold, and reconstruct the damaged area, as well as address any lingering moldy odors. We follow a very specific mold remediation process that can restore a home back to normal without the need for demolition, except in more extreme cases.

Mold remediation doesn’t have to be costly

Because many believe the only option to get rid of mold is demolition, there is an unfounded belief that mold remediation is costly, but it doesn’t have to be, especially if it’s caught early and handled by professionals that know what to do. Containment, removal, and restoration can be done without breaking the bank! SERVPRO works with homeowners every step of the process, from finding the cause of the mold damage to restoration, working together to decide the best steps that are both effective and contain cost as much as possible.

If your home experiences mold damage, reach out to SERVPRO of Phoenix 24/7 to get the help you need to get your home back to normal. Contact us at 602-503-2090 to discuss your options today.

Fire Safety Tips Every Homeowner Should Know

2/1/2021 (Permalink)

It’s no secret how devastating a house fire can be, so it only makes sense to do everything possible to keep your home safe and know what to do if you do encounter a blaze. Here are a few key fire safety tips to keep in mind.

Frequently inspect your home’s smoke detectors.

Smoke detectors are extremely important to fire safety and should be installed in every bedroom and on every floor of your home. While many suggest annually changing the batteries in detectors, homeowners should also do a routine monthly check to ensure they are operational, and replace them every 10 years or as directed by the manufacturer. Regardless of whether they’re battery-operated or hard-wired, these more frequent checkups can help keep your home safe.

Have a family fire escape plan. 

Understandably, people can become overwhelmed when a home fire breaks out. Creating an evacuation plan for the event of a house fire starting is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire starts. Plan out exit routes, meeting places and any special provisions your family members may need. Assign one person specific tasks such as gathering pets or contacting family members not in the home to ensure everyone is protected and communication stays consistent.

Know how to operate a fire extinguisher. 

Did you know there are actually several kinds of fire extinguishers available? Because of that, important to get the type you think will be most suited to your needs. Make sure you fully understand how to use it and share the information with your family members, as well. Here’s a summary of the different types of extinguishers. To correctly use a fire extinguister, remember the word PASS:

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
  • Aim low; pointing the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

Never leave flames unattended. 

Because open flames are so common in the household, many people forget the extreme dangers they can pose. Whether it is from a cooktop or candle, a flame can spread to other surfaces in an instant, which is why it is vital to never leave one unattended for any length of time. Pets and children can easily cause a fire if left unattended. Always extinguish all flames when you’re not in the room.

Have a plan should a fire break out

No one wants to consider the unthinkable, but you need to have a plan on what to do if a fire breaks out. In addition to the fire escape plan mentioned above, consider what you’ll need to do once the fire is extinguished. It’s important to contact a fire remediation company to assist with the damage left behind from smoke and flames. SERVPRO of Phoenix has a staff of trained professionals to assist you in this time of need. We’re available 24/7 to help you recover from a house fire. Call us if you experience a fire or any other type of disaster at 480-503-2090. We’re here to help!

Frozen Water Pipes Can Cause Significant Damage

1/19/2021 (Permalink)

While the likelihood of water pipes freezing in some parts of Arizona is minimal, there are indeed areas, even in the Valley of the Sun, that can get cold enough for pipes to freeze. There are also a lot of people in the Valley for the winter that have summer homes in northern Arizona, which is also at risk when it comes to frozen pipes. See how to prevent frozen pipes and what to do if you do experience damage.

What causes pipes to freeze and burst?

Frozen pipes can be a damaging and expensive issue. Extremely cold temperatures of the winter months create a substantial risk for burst or frozen pipes. Being prepared and informed may help minimize the risk of frozen pipes and prevent extensive damage and repairs. How exactly can you prevent pipes from freezing and subsequently bursting? The American Red Cross provides several preventative measures to help reduce the chances of freezing pipes:

  • Drain water from swimming pools and sprinkler supply lines.
  • Remove, drain, and store outdoor hoses of any kind.
  • Insulate exposed water pipes.
  • Open cabinet doors to allow for warmer air to circulate around the pipes in your home and garage.
  • Let cold water drip from the faucet that is served by the exposed pipes to make sure they’re empty.

Doing these actions can greatly reduce the chance of pipes freezing. Though not bulletproof, these steps can certainly help! Make them a part of your winterizing activities before cold weather hits.

What to do if you suspect you have frozen pipe

If you neglected to protect your pipes, or perhaps the weather was more biting than you anticipated, you may still get a frozen pipe, unfortunately, despite your best efforts. Once again, the American Red Cross has suggested steps if frozen pipes are suspected in your home or garage:

  • Keep the affected faucet open. As the pipes begin to thaw, the running water will help melt the ice.
  • Apply heat to the frozen area of the pipe using a hairdryer, heating pad, etc. until the full water pressure is restored.

Following these steps will help thaw the suspected water quickly without causing a mess or worse, damage that requires water damage restoration.

What to do if your frozen water pipes burst

If you experience burst water pipes due to them being frozen, your first priority is to prevent more water from flooding your home.  Find your main water valve and turn off your water supply as quickly as possible and contact SERVPRO of Phoenix. We’re available 24/7 to assist with any kind of water damage your home may experience, including flooding caused by burst water pipes. We’ll come out, assess the damage, and tell you what we suggest to address the issue and prevent further damage from happening. For any potential damage emergency, keep our number on hand to contact us quickly, and time day or night: 480-503-2090.

How Quickly Should Businesses Act When Water Damage Occurs?

1/13/2021 (Permalink)

An unexpected water disaster can be detrimental to any business, large or small. The key to keeping water damage to a minimum and restoring your business to a functional state again is based on how quickly you react to water damage. While some situations seem minor, even small amounts of water can cause significant damage if left unchecked. See how much damage can happen in a small amount of time without proper water damage remediation.

How much damage can happen over time when a water disaster occurs?

Water damage within minutes

  • Water quickly spreads into floors, drywall, fixtures, equipment, and documents.

Damage in the first 24 hours

  • Drywall swells and breaks from the saturation
  • Hardwoods and furnishings swell and crack
  • Microbial growth begins

Water damage within 5 days

  • Mold growth accelerates
  • Wood is saturated and warped
  • Ceilings collapse
  • Flooring is likely unsalvageable

Unchecked damage after 5 days

  • Structural safety is compromised
  • Contaminants are a serious threat
  • Restoration costs escalate

How your business can be prepared for water damage

To be prepared, you need to develop a contingency plan in case of water damage or any other kind of emergency. SERVPRO of Phoenix has an Emergency Ready Profile that is a free assessment of your facility when such disasters strike your business. The SERVPRO ERP identifies prioritized points of contact for authorizing the cleanup and restoration to begin. This saves time which will get your business up and running quicker saving time and money. It also provides detailed information such as water and gas shut-off valve locations and other priority information to accelerate reaction time and keep damage to a minimum. This will provide the crews reacting to your situation a quick reference of what to do, how to do it, and who to call…crucial when time is of the essence!

Protect your business by setting up an ERP with SERVPRO of Phoenix. Contact us at 480-503-2090 to learn more about protecting your business. We’re here 24/7 to assist you with any emergency you may experience.

Signs That You May Have Hidden Water Damage in Your Home

12/29/2020 (Permalink)

Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored materials

Many materials common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Unusual or musty odors

Several complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells. If you notice an unusual smell in your home, call the pros to get the problem handled quickly!

Dripping or other water sounds

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call!

SERVPRO of Phoenix helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at (480-503-2090 if you experience water damage of any kind.

The Best Way to Fight Mold is Prevention

12/15/2020 (Permalink)

No one likes to see mold in their home or business. It’s unattractive and can cause a musty smell. The intrusion of water into your home or building can result in mold growth. Water seepage can occur due to storm damage, plumbing or equipment failures, long-standing leaks, or poor humidity control. When water issues aren’t addressed right away, the resulting damage can result in mold growth. That’s why the best way to fight mold is prevention. Here’s what you need to know about preventing mold in your home or business.

How does mold grow?

If the humidity and moisture levels in a water-damaged environment are not quickly returned to normal, mold spores may grow and multiply. Why? Because microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so removing all mold from a home or business is impossible, but you can control growth. Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish in the right, moist circumstances. Excessive mold growth can lead to unpleasant conditions that need to be addressed.

Mold growth isn’t always obvious

Some people are surprised when mold appears “out of nowhere” but chances are there are signs that were simply overlooked such as:

  • The presence of visible mold in corners or cracks.
  • Musty odors may indicate the presence of mold.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To keep mold from growing in your home or business, repair any leaking pipes or faucets, keep ventilation drip pans clean and dry, keep indoor humidity below 50%, and regularly check the plumbing, roof gutters, and other water sources to ensure there are no leaks that can lead to mold growth.

What to do if you experience mold in your home or business

Despite diligent prevention efforts, sometimes mold growth happens. If you are sure or suspect that there is mold in your home or building, call SERVPRO immediately at (480) 503-2090 as quickly as possible to prevent the mold growth from continued spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage. Contact us 24/7 and our trained professionals will come out and help you with mold remediation.

SERVPRO Is Your Best Choice for Fire Damage Remediation in Your Home

12/9/2020 (Permalink)

Fire can leave behind a significant amount of smoke and residue damage in your home. However, with the right equipment and training, a professional restoration technician can remove damage from many of the contents in your home, preventing loss and returning things to normal after an incident occurs.

If your home suffers from fire

If you live in the Phoenix area and find yourself facing fire damage to your home, we can help. Our technicians specialize in the restoration of your property and belongings after a fire, making it easier for you to get the help you deserve as quickly as possible. SERVPRO also works with your insurance company and assist you with filling out required paperwork for your claim, relieving stress while providing you with caring professionals who are on your side. 

SERVPRO certified technicians

Whether you have a small fire in your kitchen or a significant structural fire throughout your home, SERVPRO’s IICRC-industry certified technicians can perform a variety of services that help get things under control fast. Our services go above and beyond; we pay close attention to personal belongings and perform any necessary repairs to complete the job as quickly and efficiently as possible, collaborating with you the entire time so you know what the situation is with your damaged belongings. We can also provide a pack-out service to store and clean your possessions offsite.

Full-service fire remediation for homeowners

With qualified professionals in the field, SERVPRO provides you with a full-service solution to fire damage on your property. We use cleaning and restoration methods created to remove smoke and soot residues before they have a chance to cause further damage to surfaces found in your home. Walls, floors, ceiling, furniture, cabinets, and other contents all receive the professional attention needed to return them to a quality pre-damage condition.

Work with Your Local SERVPRO 


Your local SERVPRO is ready to deploy at a moment’s notice, making our 24/7 emergency service, the one to call when you experience fire damage in your Phoenix home. Our technicians take pride in providing each member of our local community with the assistance needed to recover quickly, helping you make informed decisions that reduce your stress and get your life back to normal.

SERVPRO of Phoenix has qualified professionals standing by to assist anytime, day or night. Call our offices, today. (480) 503-2090.

Basic Home Maintenance Can Prevent Your Home from Flooding

12/2/2020 (Permalink)

Of the many issues that can cause flooding in your home or attic, an often-overlooked item is a clogged gutter system. This critical network of water diversion works to send runoff from your roof to areas away from your house's vulnerable foundation but can often get filled with leaves and other debris. When this system fails or does not work as it should, the results could be serious. Learn how to keep your gutters clean and what to do if you experience flooding.

Keeping gutters clean

The gutters surrounding the eaves of your home exist to help prevent instances of flood damage from occurring. Unfortunately, many homeowners do not even know about a problem with this network of channeling until it is full and causing a water backflow or overflow situation to arise. Gutters need to be cleaned at least twice a year – in the spring and in the fall when you’re most likely to experience leaves or needs dropping and clogging up drains. If you have pine trees near your home, needles will need to be removed every three months to reduce the potential for clogging the gutters and downspouts. There are actually a few simple steps to prevent this from happening so you don’t experience a flood in your home. Simply getting up on the roof near your gutters and manually cleaning out the blockage is a good start. Many homeowners will you a power spray or hose with a narrow nozzle to get the blockage you’re unable to get by hand. There are also services that will come out and keep your gutters clean if you prefer not to do it.

Keeping your roof in good condition

The Arizona sun can really do a number on your roof. It’s important to keep an eye on it and address any areas of weakness where water may come through. Whether you go up on the roof yourself to inspect or hire a professional to do it, it’s a smart idea to give your roof the once-over at least once a year to prevent water damage from a leaky roof. Depending on what your roof is made of a simple repair could do the trick, or you may need more substantial work.

Keeping good drainage around your home

Some monsoon seasons are more damaging than others. Before you experience a heavy rainstorm, walk around your home to make sure you have good drainage all around your home. If you find water puddling next to your foundation, or see water moving toward your home instead of away, it’s important to fix this so that water doesn’t seep in and cause damage to your home.

What do if you experience water damage

When you find this water making its way into your house, it is time to call in professionals who can handle this situation as efficiently as possible. From the moment that our SERVPRO team arrives at your home, we work to assess what needs to happen to prevent water from continuing to enter your home and allow for extraction and drying to occur successfully. Depending on the severity of the flooding inside of your house, our SERVPRO professionals might only need to use portable pumps to remove the water. Larger quantities of water may require the use of a pump truck. Once the water is removed, we’ll dry the premises and work with any water-damaged items to restore or remove the materials.


A clogged or damaged gutter system cannot divert the water away from your home, and it eventually allows it to pool by the foundation and force its way inside. If clogged gutters, a leaky roof or poor drainage cause flooding to your home, reach out to our experienced SERVPRO of Phoenix team of restoration specialists. We can help you remove the water and bring your home back to the way that it should be. Give us a call anytime, 24/7, at (480) 503-2090.

Addressing the Smoke Smell in Your Home After a Fire

11/23/2020 (Permalink)

When you experience a house fire, the damage can be devastating. Beyond the charred materials from flames is the lingering smell of smoke. Smoke damage can often be one of the most widespread effects to contend with in your home after a fire. While there are other concerns to address after a fire often take precedent for restorations and mitigations, restoring damage to your property should include addressing the smoke to get your home back to normal.

Odor removal

Much of the cleanup and restoration after a fire in your Phoenix home focuses on cleaning and fire smoke odor removal. Indoor air quality is also a primary focus for our SERVPRO® professionals once the first responders have left. We work quickly to establish our purification equipment such as air scrubbers and hydroxyl generators to run the available air through HEPA filters over time to begin pulling smoke particles and soot from the environment and reducing hazards or risks of exposure without respirators.

How we address smoke damage

Smoke damage often depends on the type of smoke that impacted your home during the fire. Dry smoke results from high heat but is also a residue that is much easier for technicians to clean with dry and wet sponges on the coated surfaces. Wet smoke leaves a thick residue on surfaces and contents, which often requires specialized equipment to clean and deodorize fully. This kind of smoke damage is definitely best left to the experts! The heat generated by a fire impacts the actual penetration of soot particles into porous materials like drywall and fabrics.

Getting rid of the lingering smell of smoke

Improving the odors in your home after a fire is also a concern for our team, but these steps often follow reconstruction and other restoration efforts. Waiting for deodorization allows our technicians to leave your home completely cleaned and odor-free. Our thermal foggers can often do the greatest amount of deodorization, as these machines are suitable to use in open areas, fabrics, soft materials, and work to remove odors from surfaces as well. We work hard to completely address fire and smoke damage, from cleaning to restoration, and finally addressing ongoing odors of smoke.

If you experience a fire, our team can arrive quickly to help lessen the damage and prolonged impact of a fire emergency, and work to eliminate the presence of smoke damage. Our SERVPRO of Phoenix rapid response team has the expertise and tools to help. Give us a call today at (480) 503-2090 24/7 if you experience a fire in your home. We are here to help!