Recent Posts

Residential Water Damage Requires Professional Help

1/18/2022 (Permalink)

Residential water spills require professional assistance to limit staining to furnishings, walls, and flooring as well as guarding against potential mold growth. Excess water in the home can be the result of a leak after heavy rainfall, a burst pipe, or a malfunctioning appliance. In some cases, the amount of liquid can cause problems with your subfloor or move underneath fittings. SERVPRO of Phoenix has trained technicians who can help to clean staining and remove water.

Water cleanup is our priority

One of the primary jobs we do is water cleanup homes. SERVPRO equips our technicians with a full range of cleaning agents that can help to get your home back to pre-damage condition. We mainly use sanitizers, disinfectants, and antimicrobial treatments to keep your property safe during service.
All types of water contain some microbes. In the circumstances of a burst pipe or broken appliance these microbes can cause odors and staining; mainly if the water is stagnant. Other times, odor particles are released from furnishings which are loosened after coming into contact with moisture. Using a combination of cleaning sanitizers and drying techniques SERVPRO can limit the presence of odors in the home.

Our cleaning process

The first stage of our cleaning process is to clean staining from fabrics or walls while the surface texture is still damp. The likelihood of a successful restoration of upholstery and other items is higher before stains are allowed to set. Using certain cleaning methods along with foam cleaning for sensitive fabrics, we can target the damage before it becomes a permanent issue.

The second stage of the process is to dry the affected area thoroughly. Lingering odors commonly disperse once the area is dry. We use portable extraction units to remove and dry water. Dehumidifiers can help to replace moisture with drier air as well as removing it from fabrics. Finally, we can use spray deodorizer on surfaces to ensure the offending odor is neutralized while they disperse.

Contact SERVPRO for water damage in your home

Professional water remediation services are the best way of getting your home back to its preloss condition. Contact SERVPRO of Phoenix 24/7 at (480) 503-2090 to arrange service and help restore your home after water damage.

Can’t Remember When Your Office Building Ducts Were Last Cleaned? Then It’s Time!

1/12/2022 (Permalink)

Last year really flew by and for many building owners, maintenance was a bit of a struggle to get done for a variety of reasons. It’s important to have regular maintenance done to ensure the building is clean and safe. However, one item that’s often overlooked is duct cleaning. It is especially important to have your commercial ducts cleaned. While this type of maintenance isn’t as visible as, say, dirty windows or carpets, it’s still important to get done. If you can’t remember the last time these were addressed, then it’s time!

Why clean a building’s ducts on a regular basis?

Ventilation systems are often the biggest cause of poor indoor air quality, including dust and odors. Most HVAC ducts don’t cross a building owner’s mind until odor or dust actually becomes an issue. If your HVAC has been operating for some time without proper cleaning, it could be circulating less than desirable air throughout the building. SERVPRO of Phoenix can inspect the heating, ventilation, and air conditioning unit of your business to see if you’re due. Why is it so important to do this? Keeping ducts clean can help fight unwanted odors and extend the life of the equipment, which can save building owners money.

When should you clean your ducts?

Duct cleaning should be a part of your regular office building maintenance. This is especially true if you have done major construction to your building which generated dust and particles! Why clean after construction or other major renovations? Dust and dirt can reside in your air ducts and get worse over time if not cleaned out. Not sure the work was dusty enough to merit a cleaning? SERVPRO of Phoenix will come out and inspect your ducts, making recommendations about the best way to address any indoor air quality concerns at your business and let you know if you’re due for a cleaning. Even without major construction, it’s a good idea to keep those ducts clean.

What exactly does duct cleaning entail?

Duct cleaning usually refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans, fan motor, and fan housing, and the air handling unit housing. This can help eliminate dust, pollen, odors, dirt, debris, and other contaminants. The benefits of servicing your HVAC unit include helping restore peak energy efficiency, eliminating offensive odors, and possibly reducing the potential for mold growth if moisture has also accumulated in the HVAC system.

It's time to schedule your duct cleaning

Curious if your office building needs a duct cleaning service? Call our office to schedule your duct cleaning and our pros will come out and let you know what needs to be done. SERVPRO of Phoenix has highly trained professionals ready to help you get those office building ducts cleaned. We offer free estimates so you’ll know what the cost will be before we start the work. Contact us today at 480-503-2090 to get started!

Work with the Pros to Address Water Damage in Your Home

12/24/2021 (Permalink)

The holidays were a bit wet in the Valley, bringing substantial rains that soaked homes and yards. Water damage to your home can be a complete disaster, but with the help of professional water remediation services, you can overcome both immediate and long-term problems with relative ease and minimal costs.

How does water remediation work?

With the help of a company like SERVPRO that is certified to restore your home after water damage, all signs of the damage should be eliminated within a few weeks for even the most extensive problems. Many smaller restoration procedures take only a few days, but the result is the same: your home looks just as good as it was before the incident took place. SERVPRO removes any water remaining in the house, drying your home out from walls to carpeting to furnishings, and then work to repair any structural or cosmetic damage the moisture may have caused to your home. We follow a tried and true water damage remediation process to ensure the best outcome possible.

What are the risks if homeowners forgo water remediation assistance?

With the holidays, most homeowners aren’t interested in spending money on water cleanup, assuming they can likely sop up the water and dry out the damage on their own. However, if you choose to go without the aid of a professional damage restoration service, the problems can compound and cost you much more in the long run. Excess water can seep into the foundation and structure of your home like walls and flooring, potentially requiring reconstruction efforts. Your home could also develop a mold problem, as fungal spores grow quickly and easily in climate-controlled environments with plenty of moisture and humidity. That damage may not appear for days or longer after your water issue and go unnoticed until there’s a musty smell or mold appears. You might still end up making a call to us, but for a much more involved and costly set of issues. Such damage is not worth the risk, which is why it’s best to call in the professionals at SERVPRO.

Call SERVPRO for water damage needs

SERVPRO of Phoenix helps homeowners around the Valley take care of their homes after a water damage incident occurs. If you suffer water damage this holiday season, call us 24/7 at (480) 503-2090. We’re here to help!

Struggling with Mold in Your Home? Call in the Experts!

12/14/2021 (Permalink)

It’s not unusual to occasionally find a small amount of mold in your home, especially in areas that are continually damp and in darkness, like a shower. Consistent cleaning and perhaps sealing can address these occasional nuisances, but if your mold problem is more than a small spec here and there, it’s time to call in the experts to help find the cause and get rid of the mold growth.

Mold does not go away on its own

We recommend that if you ever find mold damage in your home, you contact SERVPRO immediately to take care of the issue. The bottom line is that mold growth will not go away on its own and depending on the amount of growth can cause ongoing damage to walls and belongings. Many people choose to ignore their mold issue and let it progress or try to battle it on their own with bleach and a little elbow grease but unfortunately, if the mold growth is a result of a larger issue, expert mold remediation is needed. Those who allow fungal damage to remain undisturbed or try to clean up the area themselves often regret their decision and they never get the mold damage to stop and often never discover the root cause of the issue in the first place, which can lead to the return of mold growth in the future.

Why call in a mold remediation specialist

One of the most important reasons to call a professional remediation service for mold damage to your home is that the problem cannot be solved without intervention. The impacted area needs to be dried, cleaned, sanitized, and sometimes requires additional building work if the infestation is well-developed and impacted the integrity of materials like drywall. Otherwise, mold spores can continue to grow and spread to other parts of the home. The best time to call SERVPRO is when the damage is relatively light and has not spread across the area to other parts of the home. SERVPRO of Phoenix follows a tried and true mold remediation process to ensure the best results possible.

Tackling mold growth on your own isn’t as effective

Trying to eliminate mold damage yourself is rarely completely effective, as it is almost impossible to eradicate airborne spores and hidden pockets of growth without advanced tools. What most people don’t realize is that mold spores exist everywhere, so it’s a matter of addressing what causes mold spore growth to truly address the problem. SERVPRO uses advanced moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible. In addition, SERVPRO knows that oftentimes, long after a visible mold growth is gone, strong, musty odors may remain. These odors take a long time leave your home on their own. SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are embedded deep within the walls and floors of your home.

Call in the pros to help with mold growth

SERVPRO of Phoenix is the Valley's leading provider of mold damage remediation services. For our expert help with mold in your home, give us a call at (480) 503-2090. Don’t let a small amount of mold damage grow out of control; work with us to get mold remediation services today!

SERVPRO Can Tackle a Disaster from Remediation to Rebuilding

12/8/2021 (Permalink)

If you’ve suffered damage to your home due to fire, flood, mold, etc., it’s important to know that SERVPRO of Phoenix can be your one-stop solution to get your home back to normal. While SERVPRO is known for our remediation services for water, fire, smoke, or mold damage, we also offer comprehensive building services too. That means that homeowners have a one-stop option for all their repair, remediation, and rebuilding needs. Learn more about how we can help with any disaster your home may have.

SERVPRO offers it all with an in-house team          

SERVPRO of Phoenix has been helping homeowners with their reconstruction needs for many years. Our in-house construction specialist is a licensed and bonded KB2 contractor and can handle various jobs from framing to finished carpentry and cabinets, post demolition framing to drywall installation, and flooring and ceilings. We offer it all with our in-house team!

After remediation, it’s time to rebuild

Here is a partial list of all the building and reconstruction services offered by SERVPRO of Phoenix:

  • Board Up
  • Carpet Repair and Installation
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Painting
  • Plumbing
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Tile Floor Repair

Why use us for restoration and reconstruction services?

We know there are many companies that can help with reconstruction, but few that hold multiple certifications and advanced training to make sure the job is done right, from remediation through reconstruction as SERVPRO can. Our experienced staff is highly trained in property damage restoration, following IICRC standards and best practices in cleaning, restoration, and reconstruction.

Work with SERVPRO for any disaster

If you experience damage to your home, contact us to get the job done quickly and professionally, from cleanup to remediation to construction and rebuilding. We’re a 24/7 service so when you need us, contact us, any time day or night! We are ready to help in any kind of disaster, big or small. We have the resources to tackle any job you might have. If your home or business experiences any kind of damage, contact SERVPRO of Phoenix at (480) 503-2090 to get the issue handled fast!

Winter Storms Cause Additional Damage After Impact of Monsoons

12/1/2021 (Permalink)

In general, most homes that suffer storm damage do so during the monsoon season when heavy rains and winds harshly impact buildings. However, Phoenix does get storms in the winter months as well, so it’s important to know what to do after storm damage occurs. Regardless of the type of damage you incur, getting the repairs addressed is stressful and time-consuming. Preparation goes a long way to help with recovery, so keep these ideas in mind well before the next storm hits.

Take inventory of your home, in and out

It’s not a bad idea in general to take inventory of your home in and out. Whether you experience harsh storm damage or even fire damage, having photographs of the “before” will help you recover during the “after.” When you experience storm damage, taking inventory of the damage needing repairs is your first step. Most insurance companies cover damages from the storm over the entire property, not just the structure on the property, so it’s better to document all damages just in case yours does. Document any damages from the storm to the outside of the entire house like the walls, windows, doors, gutters, roof, any major structural elements of the building. Look around the entire property including the front and back yards, the side yard, storage areas, garage, and any equipment kept outside. Note and take pictures of any damages you find. Be sure to examine any damages to any power or gas lines and anything else that serves power and water to the building.

Call your insurance agent

It’s tempting to jump in and try to address the damage as much as possible on your own, but patience is the key here. Once you’ve documented what needs to be repaired from the storm damage, the next step is to call your insurance agent. The insurance company will likely open a claim, but it’s important to understand how your insurance company in particular works so you know the process. Regardless of their process, you can save yourself some headaches by educating yourself on the terms of the insurance policy regarding storm damage repairs, what is the deductible on the storm damage repair and the caps, and whether the insurance company has authorized vendors that you must contact or are you able to contact your own storm damage repair company. Knowing these, especially the ability to use a damage restoration company, is going to be very important for the recovery process.

Working with a remediation company like SERVPRO

If your insurance company allows you to reach out to your own storm damage repair company, call the one you trust; a leader in the industry like SERVPRO of Phoenix who has extensive experience repairing storm damage done to both the interior and exterior of properties. We are licensed, bonded, and certified and our techs are well trained in all kinds of disasters. Storm damage isn’t always unavoidable. If you experience after a storm, give us a call and we’ll be happy to help you out. We’re available 24/7 and will help you recover so give us a call at 480-503-2090 to get the help you need.

Dealing with Smoke Damage After a Fire

11/22/2021 (Permalink)

Whenever a fire of any size ignites inside a home, smoke can affect items even if they were in a different room than the blaze. That’s why extinguishing the flames after a house fire doesn’t mean your woes are over. Learn about dealing with smoke damage after a fire.

How does smoke damage happen?

During a fire, combustion takes place. Smoke is created by materials that do not burn completely. With a burn, smoke can travel all over the house causing various problems even after the fire is out. A big part of mitigating fire damage is dealing with smoke-related issues. When a blaze takes place materials all over the home get coated in soot residue, and foul odors are left behind. If central air was on during the fire, this helps move smoke throughout the whole house which exacerbates the damage.

How can SERVPRO help with smoke damage?

When restoring a house damaged by soot and smoke, our technicians inspect the home to determine which areas were affected which helps establish which cleaning methods to use based on how concentrated the soot is, the type of residue present, and the kind of materials affected. If the soot is heavily concentrated, then it can be difficult to clean, whereas light residues can be wiped off easily. Having a professional fire remediation specialist review the damage and follow a specific restoration process is critical to the success of cleanup.

Why different approaches for cleanup?

A fire creates various kinds of smoke throughout its duration based on the materials it burns, the speed of combustion and the amount of oxygen. When synthetic materials are burned, they create soot that adheres to surfaces better than residues resulting from natural substances such as wood. Fires that burn slow and lack oxygen produce wet smoke that can be extremely difficult to remove compared to quick-burning fires that create dry smoke. The type of materials surfaces are made of also affects the cleanability of soot residues. Non-porous materials such as plastic and metal repel moisture well making them easy for technicians to clean using wet, water-based chemicals. Non-porous materials such as softwood and upholstery absorb soot residues better and can penetrate deep into the material. Water-based chemicals can soak the soot deeper into the material causing them to get ruined. Dry cleaning methods such as wiping with a dry sponge prove to work better in removing soot from porous substances.

Work with a professional for the most effective smoke damage remediation

Various methods are available to use when dealing with smoke and soot. If you need assistance removing smoke residue and soot from your home after a fire, call SERVPRO of Phoenix at (480) 503-2090 24 hours a day. We’re here to help you recover quickly!

Getting the Help You Need After a Crime Occurs in Your Home

11/10/2021 (Permalink)

A crime of any kind that occurs in your home is stressful, to say the least. Once the police have left, there’s still a lot that a homeowner may need to deal with. The stress of dealing with criminal activity shouldn’t be worsened by having to clean up after the situation. If the occurrence resulted in substances left behind in need of disposal, it is best to engage a professional service for removal and cleanup. SERVPRO of Phoenix offers professional, compassionate, and properly trained technicians to put your home back in order after a crime has occurred.

Crime scene cleanup

More than one homeowner has had to deal with a crime scene situation in their home; whether it involves blood pathogens, drug cleanup, or even graffiti, the job can be challenging, and many people simply don’t know where to start or who to turn to. SERVPRO’s trauma and crime scene abatement team knows and follows Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA) regulations and rules when cleaning and restoring your house after a crime has happened. 

What SERVPRO can do

If ever you need professional cleanup help, crime scene cleanup is likely at the top of the list. Biohazards like blood and dangerous and irritating chemicals suddenly infiltrate your home, and you have neither the knowledge nor the desire to deal with their cleanup and removal. Proper cleanup of such materials is imperative for safety as well as getting you home back to “Like it never even happened.” Specialized training prepares our SERVPRO crews to deal with all the debris throughout your home due to the crime itself as well as the police actions afterward. We take all precautions to manage every aspect of cleanup relating to the crime and its aftermath. Knowing what you or your family endured is our motivation to clear away every scrap of evidence of what took place in your home to help you recover from the experience. Depending on what caused the crime scene in the first place, there’s more to be dealt with well after the police leave and any potentially hazardous materials are removed. Carpets may need to be cleaned, walls may need washing, holes filled in, or even a touch-up with paint; these go a long way to restoring a sense of control and peace even after disruptive forces shatter your home. This kind of job is for a trained cleanup professional like SERVPRO of Phoenix.

Contact us to get the help you need

SERVPRO of Phoenix has trained technicians and equipment to set you and your family on the path to recovery after you experience a crime in your home. Call us at (480) 503-2090 day or night for fast, professional help from our team. We’re available 24/7 to help!

Following Fire Codes Can Protect Your Business

11/8/2021 (Permalink)

Fire can be devastating to businesses of any size. Recovering from a fire-related loss can put a huge strain on your business. And yet it’s common for us to see commercial building fire damages in Phoenix for a variety of reasons. It’s essential to protect your business and to do that, keeping up with the latest fire code is necessary. Be sure your business is practicing good fire prevention with these steps so you can rest easy that you’re protected.

Preventing fire by following the codes

The Phoenix fire code is updated annually. The code, based on the International Fire Code, provides fire and life safety standards for buildings, processes, and fire protection equipment installations in the City of Phoenix, so business owners should be aware of its contents and follow the recommendations. The Code is a companion code to the International Codes which were implemented by the City of Phoenix Planning and Development Department establishing the construction requirements for all development in the City of Phoenix. Unfortunately, many owners of commercial property are unaware of these frequent updates and fail to update the fire prevention system they have in place when these updates occur. It’s important to stay informed and in code for your safety. In addition, not following fire codes and result in code violations. Code violations that are fairly common among commercial property owners include:

  • Failure to install sprinklers within buildings that require them (some are exempt).
  • Failure to install fire alarms where they are now required.
  • Failure to update fire prevention equipment to comply with structural changes to the property. This includes signs, extinguishers, and fire department hookups.
  • Failure to maintain fire exits up to code standards, including proper signage.

Ensure you’re following the fire code for safety

The most common violations listed above are easy enough to avoid and should be taken more seriously by business owners of any size. If you’re unsure how to follow the code basics, contact your local Phoenix Fire Department and request to have a fire professional come out to your site prior to the official inspector, and educate yourself and your team on the fire hazards in your commercial property as well as any violations that may exist. This will help keep your business protected from fire and within code at all times, avoiding potential violations.

What to do when a fire occurs

Regardless of safeguards that may be put in place by commercial building owners, fires still happen sometimes, leading to considerable damage. When that happens, property owners should contact SERVPRO of Phoenix for our fire mitigation and restoration services. We also provide reconstruction for structures when needed as well. Fire remediation can help restore your commercial property to pre-fire condition, but it’s important to act fast to get fire remediation specialists out as quickly as possible to address the damage. If you find yourself dealing with commercial property fire damages, trust in SERVPRO of Phoenix and our professional fire remediation services. We offer immediate emergency service 24/7, so call 480-503-2090 and our trained fire technicians will be there to restore your commercial property damaged by fire.

Mold in Your Shower Can be More Than Just a Nuisance

10/25/2021 (Permalink)

Nothing makes a shower look unclean like visible mold. If you struggle with constant mold in your shower, it may be more than just a nuisance. Keep reading to learn about mold in your bathroom and how to address it.

What kind of mold is in your shower?

Mold in your shower can be put in two broad categories – mold behind the shower and surface mold. Surface mold is unsightly growth and can be more difficult to remove. It is the hidden moisture, however, inside the framing behind your shower which can lead to damage to your structure and expensive repairs. Any kind of constant mold growth is bad news. It continues to multiply, doing damage to the structure. As soon as you see mold reappearing after cleaning, contact SERVPRO so we can help you clean it up. We are a trained and experienced mold remediation company that can handle this problem for you before it spreads anymore.

What causes mold?

Moisture is the key to mold growth, so our goal is to get the water causing your mold out of your home fast. Oftentimes we need to find the source of moisture first, like a slow leak causing water to seep behind the walls of our shower. Our job is to stop the water damage, dry the wet structure and contents, so we can then clean the mold up. Even the best cleanup efforts fail if the moisture is not handled. Regardless of moisture conditions, it’s important to know that mold spores are everywhere, all the time, and not a sign that your cleaning skills are lacking. What causes spores to multiply and turn into an infestation is the presence of moisture allowing those spores to grow.

How SERVPRO fights mold growth

We have highly trained IICRC-Certified Applied Microbial Remediation technicians that can respond 24/7 if you have mold growth issues. We have effective mitigation and containment equipment to prevent the situation from getting worse while our qualified personnel remove active colonization and work to restore the damage that it has caused. When the remediation is complete, we may have an independent environmental professional record that the mold has returned to normal conditions.
Placing negative air machines near where any drywall demolition is done lowers the amount of airborne mold which we are exposed to plus makes removing the mold more efficient. If the mold has grown enough, we may have to remove damaged materials, and we also use damp wiping to clean soiled areas and vacuum excessive mold spores by utilizing HEPA vacuums and filters.

If you have mold, call the mold remediation specialists

SERVPRO of Phoenix does not waste time getting to your home after you reach out to us. Mold continues to grow until we stop the moisture problem and clean up the growth, so call us right away at (480) 503-2090. We’ll work with you to address the problem and advise you on how to prevent future growth.