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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Let SERVPRO Help You Recover from a House Fire

9/23/2022 (Permalink)

A fire of any size can cause some serious damage to your home. You may need professional fire remediation services to minimize additional damage and ensure a complete restoration if a fire occurs. Knowing what kind of fire remediation services are available to you can help you be better prepared should your home experience a fire. SERVPRO can help!

SERVPRO professionals are trained to help


SERVPRO technicians are IICRC certified, which enables us to offer a range of fire remediation services to address fire damage and get the restoration process started immediately after a fire. We are dedicated to responding immediately to your fire damage emergency. A faster response is important to help prevent additional damage and reduce the restoration cost overall. With recovery solutions, including debris removal, soot, odor, and smoke residue cleanup, and reconstruction efforts, our technicians and contractors can respond quickly to help get your home back to normal.

Fire remediation services

Here are some of our services that are available to you after you experience a fire in your home.

  • Mitigation services: These services secure your property and prevent further damage after the fire. These services include boarding up any openings to secure the property, providing an alternative source of electricity, and emergency drying to prevent secondary water damage.
  • Structural cleaning services: Structural cleaning services involve removing smoke and soot residue from your home and deodorizing the premises after a fire. Our experienced technicians step you through the process and endeavor to repair as much damage as possible. As the homeowner, you’ll be fully involved in the process from beginning to end.
  • Contents cleaning services: Smoke and soot can damage your personal belongings and furniture if not cleaned promptly and thoroughly. SERVPRO has expertise in cleaning and restoring many personal items such as furniture, documents, and other valuables after smoke and soot damage. We use state-of-the-art equipment to get rid of the damaging smoke and soot as efficiently and as possible and restore your belongings to pre-fire condition whenever possible.
  • Specialty cleaning services: We also help you to subcontract the cleaning of precious or delicate items such as electronics, clothing, and expensive artwork.
  • Reconstruction services: A fire can cause structural damage that cannot be restored by fire damage restoration services. If there is a need for reconstruction or structural repair, you may need the help of licensed general contractors. SERVPRO’s building services are available to help.

SERVPRO is your remediation company

Fire damage restoration is a tedious process that takes time and patience. With SERVPRO, you get a team of fire damage restoration professionals who can help you restore your home back to preloss conditions in no time. Call SERVPRO of Phoenix today at (480) 503 - 2090 to schedule an appointment and discuss your options today. Our experts are here to offer you all the help and guidance you need to make the whole process as painless as possible. We’re here 24/7 to serve you!

Battling the Aftermath of Soot Damage Following a Fire

9/7/2022 (Permalink)

Sometimes even the smallest house fires can cause considerable damage. Not only can you experience fire damage on your walls and ceilings, but you may also suffer from extensive soot damage, which can be difficult to clean up. Here are a few tips on addressing soot after you experience a fire in your home.

What is soot?

Soot, sometimes called lampblack or carbon black, is a fine dark powder that can be sticky and is a product of incomplete combustion. It is unsightly and leaves a foul smell. During a fire, soot spreads to the whole house, attaching to several surfaces. The acidic properties of soot can damage your home if the soot is not removed immediately. Unfortunately, a simple swipe of a cloth will not help; you need professional remediation to completely remove it.

Do all house fires generate soot?

Most of the materials used for the construction of your home can catch fire and help it to spread throughout the structure. Unfortunately, this can spread the effects of the flames all throughout your property, which means you will experience some level of soot in your home after a fire has occurred. While you might be tempted to simply clean up the soot on your own, as mentioned above, cleanup is best left to the professionals, as it can be more difficult to completely clean than you might imagine.

How can soot be removed? 
 

Removing this residue requires multiple approaches. For wall surfaces, scrubbing with wet and dry sponges can often remove the bulk of the present film. Confined spaces like ductwork require high-powered vacuums to get used instead. SERVPRO of Phoenix can assist in cleaning ductwork. Smoke damage often presents itself in the form of a harsh odor lingering in fabrics, carpeting, and open spaces throughout affected areas of your house. Removal of this odor typically requires thermal fogging to break apart odor molecules and leave no discernable scent behind. Depending on the extent of soot damage found in the home, our highly trained technicians will know exactly what to do to address the soot throughout your home.

Call in fire clean-up specialists

Most often, the considerable effects that stand out from a house fire of any kind are smoke and soot damage. These are common versions of fire damage in homes, and they can often prove to be challenging to remove without the right equipment. Fortunately, our SERVPRO professionals have the tools and expertise to help you through often widespread soot damage throughout your household. While the most concentrated of this effect can get found around the fire originating point where it burned the longest, this is not always the case. The debris and film from the combustion leave a dark, often black residue on surfaces, furniture, flooring, and other materials. That is soot. Unless the fire didn’t spread at all and was quickly extinguished, it’s time to call fire clean-up specialists, or those skilled in fire damage remediation, to help with clean-up.

If you suffer a home fire, regardless of the extent of damage, it is a good idea to contact SERVPRO of Phoenix to help with all your fire damage remediation needs, including addressing soot. We can be reached 24/7 at 480-503-2090. Let us help restore your home to pre-fire condition.

How to Deal with Mold in Your Office Building

9/6/2022 (Permalink)

Everyone gets the occasional mold spot in a bathroom, but when you find ongoing mold growth in your office break room or another part of your building, it can be troubling. It has been a wet monsoon season, and rain is still in the forecast, which brings a higher level of moisture to the air. Mold thrives on moisture, and it is more likely to grow in damp conditions. Since mold spores exist everywhere, even in the cleanest office buildings, it is not too difficult for mold to grow and quickly become an issue in your office. If you find mold growth at your place of business, do not try to clean it yourself; it is best to contact a professional to manage it to address not only the growth but the cause as well. Many people choose to ignore the issue and let it progress or try to deal with it on their own. If you find mold, here is what to do and what to avoid. You will save time, money, and stress by approaching mold issues the right way.

Do not wait for mold to go away on its own

One of the most important reasons to call a professional mold remediation service like SERVPRO for mold damage to your office is that the mold problem cannot be solved without intervention; it won’t simply disappear on its own! The mold-impacted area must be dried, cleaned, sanitized, and possibly repainted or rebuilt if the mold infestation is substantial. If these actions are not done, mold spores can continue to grow and spread to other parts of the office, oftentimes completely undetected as it grows behind walls and other dark, out-of-the-way places in your office that are not noticed until the damage is substantial. Such undetected growth can lead to real damage to your office, making remediation more difficult. The best time to call SERVPRO of Phoenix is when the damage is relatively new to keep damage and expense at a minimum.

Handling mold yourself is not a good idea

Trying to eliminate mold damage on your own can be detrimental to the office. Even if you remove all visual signs of mold in your office, it is almost impossible to eliminate airborne mold spores and hidden pockets of growth without advanced tools and cleaning products. SERVPRO uses moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible. When business owners try to address mold growth on their own through cleaning, they are only going to eliminate the mold growth they see, leaving undetected mold spores behind to continue to grow unnoticed until the damage is substantial. What you do not see is just as damaging as what you do see.

Ongoing odors need to be treated

After a mold colony is removed, strong, musty odors it may have caused can remain in an office if not properly addressed. These odors can take a long time to leave your office on their own and can grow unpleasant if not handled correctly. SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are implanted deep within the walls and floors. Finding and eliminating mold is only part of the problem if your office experiences mold. Odor removal is a crucial step that should not be overlooked. SERVPRO of Phoenix can help.

Contact us for help

SERVPRO of Phoenix specializes in mold damage remediation services and odor removal for your business. For our assistance with mold growth and odors in your office, give us a call at (480) 503-2090. We are available 24/7 to help you with your mold issues and get your office back to normal.

Future Rainstorms May Uncover Summer Monsoon Storm Damage

9/6/2022 (Permalink)

Most Phoenix homeowners breathe a sigh of relief once the monsoon season has passed, assuming they have avoided storm-related damage. Most homes that suffer storm damage do so during the monsoon season when heavy rains and winds harshly impact buildings. The problem is that Phoenix does get storms in the winter months as well, so it’s important to know what to do after storm damage occurs. Regardless of the type of damage you incur, getting the repairs addressed is stressful and time-consuming. Preparation goes a long way to help with recovery, so keep these ideas in mind well before the next storm hits.

Check out your home, inside and out

It’s a good idea to take inventory of your home in and out after monsoons have passed each year, and snapping a few photos can go a long way. Having photographs of the “before” will help you recover during the “after.” When you experience storm damage, taking inventory of the damage needing repairs is your first step. Most insurance companies cover damages from the storm over the entire property, not just the structure on the property, so it’s better to document all damages just in case yours does. Document any damages from the storm to the outside of the house, like the walls, windows, doors, gutters, roof, and any major structural elements of the building. Look around the entire property, including the front and back yards, the side yard, storage areas, the garage, and any equipment kept outside. Note and take pictures of any damages you find. Also, examine any damages to any power or gas lines and anything else that serves power and water to the home, doing so safely.

Call your insurance agent quickly

Don’t jump in and try to address the damage on your own; patience is the key here. Call your insurance agent. The insurance company will likely open a claim for you, but it’s imperative to understand how your insurance company, in particular, works, so you know the process. Regardless of their process, you can save yourself some problems by educating yourself on the terms of the insurance policy regarding storm damage repairs, what is the deductible on the storm damage repair and the caps, and whether the insurance company has authorized vendors that you must contact or are you able to contact your own storm damage repair company. Knowing these, especially the ability to use a damage restoration company, is going to be very significant for the recovery process.

Work with a damage remediation company

Sometimes that monsoon damage storm doesn’t present itself until the next rainstorm hits in the winter. If that happens, and if your insurance company allows you to reach out to your own storm damage repair company, call the one you trust; SERVPRO of Phoenix, who has extensive experience repairing storm damage done to both the interior and exterior of properties. We are licensed, bonded, and certified, and our techs are well-trained in all kinds of disasters. Storm damage isn’t always unavoidable. If you experience after a storm, give us a call, and we’ll be happy to help you out. We’re available 24/7 and will help you recover, so give us a call at 480-503-2090 to get the help you need.

You May Have Water Damage in Your Home and Not Even Know It

8/17/2022 (Permalink)

Water can seep undetected into your home after a storm, pipe leak, or slow dripping cracked appliance hose issue. Left unaddressed, these small leaks can become big problems, but how do you know that you have a leak if water isn’t visible? Identifying signs of water damage to your home can make a difference in lessening the damage and the costs to repair and restore your home back to normal. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored walls or materials

Many items common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible. If you notice an odd change in colors in walls, carpets, etc. you may have water damage.

Unusual or musty odors

Several results of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! If you notice an unusual smell in your home, call the pros to get the problem handled quickly! SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells and approach each unique situation with action needed to address the odors.

Unusual sounds in walls and floors

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call! Even the smallest of leaks can create an unusual sound and should be addressed immediately.

Buckling or indentation

Water that has been present for some time can lead to structural damage in your home. If you notice unusual cracking, buckling, or indentations in your walls or flooring, it’s a good idea to call in the pros to check it out. It may be undetected water damage and needs to be remediated as quickly as possible.

SERVPRO of Phoenix helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. Call us at (480-503-2090 if you experience water damage of any kind.

How Much Emergency Planning Should Your Business Do?

8/16/2022 (Permalink)

Business owners, regardless of company size, have a lot to worry about while running a business. How to handle an emergency should not be one of those concerns yet not having a plan at all can result in profound consequences. Learn more about SERVPRO’s Emergency Ready Profile (ERP) and see how your business can be better prepared.

What is the SERVPRO ERP?

Not all calamities can be prevented, which means it is essential to have an emergency plan set just in case an unexpected event occurs. The SERVPRO Emergency Ready Plan works to prevent situations from escalating and becoming more costly and negatively impacting your business. The app, designed for commercial use, is marketed toward property and risk managers, and towards business owners as well. The SERVPRO ERP works on the principle that the more you know what to do and what to expect in advance of any kind of emergency the more likely you’ll get timely mitigation and can help minimize how water, storm, and fire damage can affect your business. The SERVPRO ERP includes:

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

While some of these activities you can do on your own, having a professional implement a comprehensive plan is always advisable.

Is it necessary for businesses to have a plan?

As many as 50% of businesses close down following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place so it makes sense that your business should too! Pre-planning can serve as an insurance policy aimed at peace of mind knowing that you’re prepared to react if disaster strikes. Knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they do not necessarily have to be. If you prepare for the future, you will save early for disaster costs. Utilizing tools to prevent damage, to prevent loss, and to prevent losing your business to a disaster, is one of the best ways to ensure the “health” of what you own or manage. 

We help with commercial damage after an event

SERVPRO of Phoenix has a highly trained staff to help with any remediation needs you may have! We offer remediation for water, fire, mold, storm damage, and more. We also can help with other situations such as crime scene cleanup or other biohazard issues. In addition, we can help with your everyday commercial cleaning needs.

If you are a small business owner considering adding SERVPRO’s ERP to your overall business preparedness plan. You can learn more about the program by contacting us at 480-502-2090. Be prepared for any disaster! Let SERVPRO help.

SERVPRO Trained Specialists Know How to Assess Mold Damage

8/8/2022 (Permalink)

As trained mold specialists, SERVPRO technicians know that a fungus only needs three things to grow and survive inside a building: it must have excessive moisture, an organic food source such as wood or paper, and temperatures around 70 degrees Fahrenheit to thrive. Mold damage can occur because microbes naturally exist throughout your home inside dust particles and in other places. Once conditions inside your home reach the ideal range for development, these microbes get activated and form into mold contamination. That’s when SERVPRO can help.

We know how to handle mold growth

Our SERVPRO crew takes extra measures to maintain good air quality inside your home. When we conduct mold damage mitigation services, we design a safety plan that will keep our workers and all of the occupants in your residence protected. Everyone that works on the job site has to wear specialized personal protective gear; our team shows up equipped with full protective body suits, and full-face respirators, along with their hand and foot protection gear, ready to get to work!

What causes mold growth and spread in a home

Microbial growth often takes place in dark areas that you do not look at every day and can therefore miss. A slow water leak or one that went unnoticed for a long time are common causes of mold issues. Once the fungus exists, it grows and spreads across, into, and out above the affected surface. While growth can be hard to spot, it often looks like small black dots that contain a little white fuzzy substance at first. These spores become airborne and float around the structure until they find a place to settle and contaminate a different section of the house.

Dealing with fungus and mold

The first step to mitigating issues with mold is to determine whether or not mold actually exists. Our SERVPRO experts work directly with you the homeowner and find out where you believe the contamination is located. We inspect contents and building materials in your house to see whether mold exists by looking at possibly contaminated materials and by smelling the dwelling to see if foul, musty odors exist. We then find out from you if you have had previous problems with microbial formations or if you experienced a water leak recently. Determining the cause of mold development can help prevent issues from returning in the future.

Call on SERVPRO for mold remediation needs

If you ever notice black mold forming in your home, call SERVPRO of Phoenix at (480) 503-2090 seven days a week. We’ll help find the source of mold, remediate the situation, and help with any odor issues that may be a result of mold infestation. We’re here to help!

Prepare Your Home Now for Upcoming Storms

7/14/2022 (Permalink)

It’s no secret that with the monsoon season comes damage to some Phoenix homes. High winds tear off shingles, lightning can strike nearby trees, and dust can leave a coating of dirt everywhere. One of the more common damage challenges is water-related, as monsoons can dump a significant amount of water if very little time. While you can’t stop the rain, you can prepare your home to avoid or minimize damage.

Of the many issues that can cause flooding in your home or attic, an often-overlooked item is a clogged gutter system. This critical network of water diversion works to send runoff from your roof to areas away from your house's vulnerable foundation but can often get filled with leaves and other debris. When this system fails or does not work as it should, the results could be serious. Learn how to keep your gutters clean and what to do if you experience flooding.

Keep gutters clean

Of the many issues that can cause flooding in your home or attic, an often-overlooked item is a clogged gutter system. This critical network of water diversion works to send runoff from your roof to areas away from your house's vulnerable foundation but can often get filled with leaves and other debris. When this system fails or does not work as it should, the results could be serious.

The gutters surrounding the eaves of your home exist to help prevent flood damage from occurring. Unfortunately, many homeowners do not even know they have a water channeling problem in their gutters until it is full and causing a water backflow or overflow situation to arise. Gutters need to be cleaned at least twice a year – in the spring and in the fall when you’re most likely to experience leaves or needs dropping and clogging up drains. If you have pine trees near your home, needles need to be removed every three months to reduce the potential for clogging the gutters and downspouts. There are actually a few simple steps to prevent this from happening, so you don’t experience a flood in your home. Simply getting up on the roof near your gutters and manually cleaning out the blockage is a good start. Many homeowners use a power spray or hose with a narrow nozzle to get the blockage you’re unable to get by hand. There are also services that will come out and keep your gutters clean if you prefer not to do it or shouldn’t for safety reasons.

Keep your roof in good condition

The Arizona sun is tough on your roof. The intense, prolonged heat can dry things out, and monsoon winds can loosen tiles as well. It’s important to keep an eye on your roof and focus on any areas of weakness where water may come through. Whether you go up on the roof yourself to inspect or hire a professional to do it, it’s a smart idea to give your roof the once-over at least once a year to prevent water damage from a leaky roof. Depending on what your roof is made of a simple repair could do the trick, or you may need more substantial work. It’s always a good idea to get a professional opinion to ensure your roof is OK. Even the smallest water seepage can cause damage, including mold.

Keep good drainage surrounding your home

Some monsoon seasons are more damaging than others. Before you experience a heavy rainstorm, walk around your home to make sure you have good drainage all around your home. If you find water puddling next to your foundation or see the water moving toward your home instead of away, it’s important to fix this so that water doesn’t seep in and cause damage to your home. Water should drain away from your home, not towards it! Not addressing this problem can cause issues eventually, so if you spot it, handle it early, well before the storms arrive.

What do if you experience water damage

When you find monsoon stormwater making its way into your house, it’s time to call in professionals who can handle this situation as effectively as possible. From the moment that our SERVPRO team arrives at your home, we work to assess what needs to happen to prevent water from continuing to enter your home and allow for extraction and drying to occur successfully. Depending on the severity of the flooding inside of your home, our SERVPRO technicians might need to use portable pumps to remove the water. Larger quantities of water may require the use of a pump truck. Once the water is removed, we’ll dry the premises and work with any water-damaged items to restore or remove the materials. If clogged gutters, a leaky roof, or poor drainage cause flooding to your home, reach out to our experienced SERVPRO of Phoenix team of restoration specialists. We can help you remove the water and restore your home to pre-storm condition. Give us a call anytime, 24/7, at (480) 503-2090.

Let SERVPRO Help with Your Biohazard Cleanup Needs

7/12/2022 (Permalink)

Most homeowners don’t even think twice about knowing who to call for a biohazard situation. If it does possibly cross their minds, the word “biohazard” typically is thought to be something like bodily fluids or perhaps toxins that need to be cleaned up. However, biohazard cleanup addresses an array of cleanup situations best left to the professionals.

What is considered a biohazard that needs professional cleanup?

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. In addition to what is listed above, here are situations considered biohazardous and best left to the biohazard cleanup professionals at SERVPRO:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Animal waste/remains
  • Tear gas cleanup
  • Meth lab cleanup

SERVPRO has dealt with all of these situations and knows how to approach them for the best possible outcome.

How SERVPRO can help

Sewage backups and dark water introduce harmful microorganisms into a home. We remove the sewage, contaminants, and moisture, and help ensure the structure is thoroughly cleaned, disinfected, and deodorized. In trauma, medical or crime situations, we remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death according to state guidelines. Trained SERVPRO of Phoenix Professionals clean, disinfect and deodorize the structure to help homeowners recover. SERVPRO realizes many of the chemicals used in the production of illegal drugs are volatile and can leave harmful residues throughout a structure. Should your home experience such a biohazard, we can help. We follow federal and state guidelines to meticulously clean all surfaces.

No matter the situation, SERVPRO can help

We are available 24 hours a day—our highly trained technicians are standing by to help in any emergency. We have qualified trained professionals who are ready to respond to these incidents. Understanding the additional stress caused by biohazardous situations, we will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances. If you need assistance with biohazard cleanup, don’t hesitate to contact SERVPRO of Phoenix at 480-503-2090.

Dealing with Odors After a Fire at Your Business

7/11/2022 (Permalink)

One of the biggest challenges after fire damage occurs to your commercial property is getting rid of the damp and musty odor. It is especially important if you own a bar or a restaurant as patrons can take odors as an indication of uncleanliness. Learn about addressing the aftermath of fire damage in commercial buildings so you’re prepared should you experience a blaze in your Phoenix business.

Odor removal after fire damage

When a business experiences fire damage, addressing the fire damage from the flames isn’t enough. If left untreated, damp walls, carpeting, and other materials caused by firefighters fighting the blaze can cause a lingering odor in your business. SERVPRO’s professional restoration experts can eliminate such odors from your property after an occurrence of commercial fire damage in Phoenix. We use a multi-approach method to eliminate odors after any type of fire damage. A variety of deodorants and odor combating techniques can eradicate odors in no time. Our technicians are trained to know just how to address each unique situation.

Various methods used for odors

Odors often come from different sources after a fire damage incident. It can be hard to find all the sources and determine a specific method to combat them individually. The odor could be smoke residue, from the dampness of fire retardants, or a burnt small from the flames themselves. That’s why we use multiple methods that use various deodorants to get a better result. Our IICRC certified SERVPRO technicians use a combination of various types of deodorants that can combat the most common smells after a commercial fire damage event. They understand that different fire-damaged materials can cause ongoing odors and know best how to address the damage to fight ongoing odor issues.

Several types of deodorants

Only one type of deodorizing agent is not enough to combat smells from various sources. Different odors need different deodorants, so our technicians know how to use the best products for the job. Masking agents are often used to cover up bad odors with a pleasing-smelling chemical. Professionals use these agents to combat strong, offensive odors caused by fire or smoke damage. Pairing agents combine with the odor-causing particles in the air and neutralize them. Agents such as Ozone gas are used after a move-out. It is a reactive molecule that can combine with the odor-causing particle and neutralize it. The technicians use this method if the odors have permeated deeply in the surfaces and are otherwise difficult to resolve.

Work with SERVPRO

Working with professionals who are trained in odor removal in commercial buildings after a fire can ensure your business is back to pre-fire damage conditions and ready to open for business. Call SERVPRO of Phoenix today at (480) 503-2090 to discuss your fire damage remediation needs with one of our professionals. We’ll help you get beyond the fire damage and get back to work.

Many Homes in Phoenix Are at Flood Risk During Monsoon Season

7/1/2022 (Permalink)

People either love or hate monsoon season, but everyone agrees that the amount of rain that can appear in a short amount of time is nothing short of stunning. People love monsoons because with storms comes somewhat of a break in the high temperatures, while others hate them because of the damage monsoons can do. Your Phoenix home is more at risk to flood during monsoon season, so be sure to be prepared. SERVPRO of Phoenix can help if you do experience flood damage!

Monsoon season in Arizona

The summertime often provides the worst weather that Arizona has to offer, and many homes and businesses suffer the consequences of these hazardous conditions. The monsoon season typically occurs from June through September. The monsoon season brings about thunderstorms, heavy rains, dust storms, and even flash floods, all of which can be very damaging to properties. While many homeowners may take precautions to protect their property from these dangerous situations, others get caught by surprise when their property becomes flooded even after what might appear to be a small storm. Even with the best planning in place, it is crucial to have a plan in place to recover your house and keep your family safe.

Develop a plan to be prepared for monsoons

As with any kind of disaster, you should always have a plan when emergencies occur. Even if you do not prepare for the possibility of flooding, a conversation about what you expect your family to do and where you intend to meet up can work to protect them in this crisis. Decide on a mutual meeting place, determine who is responsible for what action items should an event occur, etc. The City of Phoenix offers several resources for being prepared in an emergency. A disaster can be a fire, flood, gas leak, or any number of emergencies. Regardless, develop a plan, and that includes one for monsoon season!

Know when it’s time to call in the professionals

It’s not uncommon for homes to suffer flooding after a monsoon. It may be a roof that finally gives in to years of damage, causing flooding in the home. It may be a seepage of waters surrounding a home that lacks proper drainage. It may even be a damaged wall or roof after gusty winds knock down a large tree onto your home. Our SERVPRO professionals respond quickly and remain prepared throughout the monsoon season to mobilize and help any residents affected by extreme weather conditions. Floods and storms do not wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week. We have premier equipment and products that can help us to overcome standing water. Our highly trained water damage specialists can also help address any flood-related issues you may have.

Keep your distance from damage 

It can be tempting to rush back into a flood damaged house to begin collecting the belongings you left behind. With the likelihood of damaged utilities, this could be dangerous to do so. Only re-enter a home when certified professionals like our SERVPRO team or any first responders deem it safe to do so. Besides damaged utilities, flood waters can bring unknown materials into your home, or weaken structures enough for a home to be unsafe. Keep your distance from the damage and let the professionals handle the situation to stay safe.

If you experience a flood, call SERVPRO

If you experience flooding in your home during monsoon season, contact SERVPRO of Phoenix immediately at 480-503-2090. We are here to help 24/7!

Understanding Flood Water Contamination After Damage

6/27/2022 (Permalink)

In the past few years, Arizona has seen extreme weather drop remarkable amounts of water in a short period of time. Such storms can overwhelm sewer and drain systems and overflow reservoirs created to hold rainwater. Besides the damage caused by substantial flooding, there is the challenge of contaminated water. Working with a water remediation specialist like SERVPRO can help alleviate any concerns regarding water issues.

Flood damage in Phoenix

Flood damage in Phoenix from storms brings the potential threat of contaminated water to homes and businesses. Soil is the most common contaminant, but other sources include something as simple as the water a flood pushes back through a washing machine, dishwasher, or garbage disposal. Of course, an overwhelmed sewage system can lead to more substantial water removal challenges, and may even require biohazard remediation. The additional risk to a home increases the cost of cleanup and makes the remediation and restoration services SERVPRO provides more critical than if the water was clean. Our professionals will come out and assess the water threat so they know how best to approach the remediation process.

Steps for dealing with questionable water

The first step our water remediation specialists take is to lift any off the floor to get it out of the water. When contaminated water is in the carpets, sofas and other furniture have to be placed on blocks or taken out of the home. It helps water to drain from the property items, increase airflow around the items and also prevents furniture from leaving stains on floors and carpets from wood stain or fabric dye. We start to clean Items with surface contamination immediately, and then we inspect all property again to determine the right method. We prefer to use brushes to remove as much of the contaminants as possible if it does not spread it or damage the surface. It is effective on hard surfaces but less effective on upholstered furniture or delicate fabrics like heavy drapes or curtains. To remove stains, SERVPRO technicians have a very broad inventory of commercial-grade detergents and anti-microbial agents that can clean heavy soils and neutralize the health threat of any contaminants. If the amount of soil is too thick or the item has been under water for an extended amount of time, we use an immersion tank that generates sonic waves to force cleaning agents through the property item.

Remediating the effects of a flood

Remediating the effects of a flood is challenging, but SERVPRO of Phoenix has the equipment, training, and experience to help you through the procedures, even if the water is contaminated. If you need our help or simply have a question, call us at (480) 503-2090.

Opening a New Business? Make Emergency Planning Part of Your Strategy

6/24/2022 (Permalink)

There’s a lot of planning that goes into opening a new business, especially one that will have a physical brick-and-mortar presence. Rent, furnishings, connectivity and so much more need to be in place before you open your doors. Be sure you add emergency planning to that list of must-dos before opening day. Learn more about SERVPRO’s Emergency Ready Profile (ERP) and see how your local business can be better prepared.

What is the SERVPRO ERP?

Not all catastrophes cannot be prevented, which means it is crucial to have an emergency plan set just in case an unexpected event occurs to your business. The SERVPRO Emergency Ready Plan works to prevent situations from escalating, which can save considerable time, money, and headache. The app is designed for commercial use and is marketed toward property and risk managers and business owners. The SERVPRO ERP works on the assertion that the more you know what to do and what to expect in advance of any kind of emergency is key to more timely mitigation can help minimize how water, storm, and fire damage can affect your business. SERVPRO’s ERP includes:

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Is it necessary for local businesses to have a plan?

Pre-planning can serve as an insurance policy aimed at peace of mind for those running a brick-and-mortar business. Knowing that you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they do not necessarily have to be. With preparation in place, you’re more likely to lose less downtime for your business, so neither your employees nor customers suffer if you close your doors. If you prepare for the future, you may save significant disaster costs. Utilizing tools to prevent damage, to prevent the loss, and to prevent losing your business to a disaster, is one of the best ways to ensure the “health” of what you own or manage. So yes, it is necessary to have an emergency plan!

SERVPRO can help with commercial damage

SERVPRO of Phoenix has a highly trained staff to help with any remediation needs you may have! We offer remediation for water, fire, mold, storm damage, and more. We also can help with other situations such as crime scene cleanup or other biohazard issues. In addition, we can help with your everyday commercial cleaning needs.

No one is ever completely prepared for a workplace disaster. If you are a local business owner considering adding SERVPRO’s ERP to your overall business preparedness plan. You can learn more about the program by contacting us at 480-502-2090. Be prepared for any disaster! Let SERVPRO help you protect your tomorrow by planning for an emergency today.

What to Expect When You Work with Mold Remediation Specialists

6/2/2022 (Permalink)

If your home or business experiences mold challenges due to water damage, storms, or other issues, you may be unfamiliar with mold and how the process works. We’ve provided some helpful insights so that if you ever experience mold challenges you have a better understanding of the process and what to expect.

Mold remediation vs. mold removal

Did you know that there’s no such thing as mold removal?  It’s true! Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a misleading notion. Mold is present almost everywhere, indoors, and outdoors. We understand mold and mold growth. When you reach out to SERVPRO of Phoenix with mold issues, we show up to remediate the mold in your home or business.

Mold grows fast and can be tough to find and address

When water intrudes into your property, mold growth can start in as little as 24-48 hours. Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet. These spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. Otherwise, the mold may return. Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas. While not a pleasant odor, oftentimes homeowners and business owners only realize they have a mold problem once they smell it, well before they ever see it! Higher-than-normal indoor humidity can support mold growth. Try to keep indoor humidity below 45 percent.

What a mold remediation process entails

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. It starts with an inspection and mold damage assessment. Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation. We look for visible signs of mold as well as inspect for telltale odors. We use a variety of technologies at our disposal to detect mold and hidden water sources causing it. Once the cause is addressed (leaky faucet, etc.) we work to contain the mold to keep the mold from spreading. This may include air filtration, removing mold-infested materials, and cleaning belongings that may have mold on them. If the damage is bad enough, further work may be done if the infestation required the removal of flooring or drywall. Last, we’ll address any lingering odors. Even once the mold is remediated (not removed!) some odors may remain, but SERVPRO remediation specialists know how to handle this.

If your home or business experiences mold, work with SERVPRO of Phoenix. We’ll handle the issue immediately and resolve it to your satisfaction. Contact us at 480-503-2090.

Suspect a Water Leak? Here Are the Signs to Look For

4/27/2022 (Permalink)

Water leaks can be insidious in that they can go on undetected for days, weeks, or even months before you discover them. Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. Here are a few signs that may indicate water damage in your home.

Darkened materials

Many materials common in homes show water damage through discoloration in various degrees. Colorants used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they encounter water of any kind, often turning a darker shade. The shape, spread, and specific color of these spots can fluctuate depending on how much water has been released, and what materials it has already come in contact with. One of the most damaging processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Odd earthy or musty odors

Numerous complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens, and sometimes only after a period of time. Corroding metals, soaked wood, other materials, and long-term mold growth can all create exceptional and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why our trained technicians use multiple deodorization methods to do away with the odors in your home of any unwanted smells. If you observe an unusual smell in your home, call the pros to get the problem handled right away!

Unusual sounds

Unusual sounds behind walls and below floors could be symptomatic of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well like whooshing. Water at high pressure inside pipes in your home can create unique sounds when something is awry. It might even be a hum that you hear. If you hear anything unusual behind those walls, give us a call and we’ll come to investigate.

Call in water remediation specialists when you need help

SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. SERVPRO of Phoenix helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at (480-503-2090 if you experience water damage of any kind.

Removing Soot After a Fire in Your Home

4/25/2022 (Permalink)

Regardless of the size, the damage resulting from a home fire can be significant. Not only can you experience fire damage on your walls and ceilings, but you may also suffer from extensive soot damage, which can be a challenge to clean up. Here are a few tips on addressing soot after you experience a fire in your home.

What exactly is soot?

Soot, sometimes called “carbon black,” is a fine black powder that can be a bit sticky and is a product of incomplete combustion. It leaves an ugly film on pretty much everything, as well as a foul smell. During a fire, soot spreads throughout the whole house, affixing to surfaces. The acidic properties of soot can damage your home if it’s not removed immediately. The pros at SERVPRO now how to do just that!

Do all house fires create soot?

Most of the materials used for the construction of your home could catch fire which can help it spread throughout the structure. Unfortunately, this can spread the effects of this blaze all throughout your property, which means you will experience some level of soot in your home after a fire, regardless of size. While you might be tempted to simply clean up the soot on your home, cleanup is best left to the professionals, as it can be more difficult to completely clean than you might imagine. Sometimes trying to clean it can create an even bigger mess if not done correctly.

When to call in fire remediation specialists

Most often the effects that stand out from a house fire of any kind are smoke and soot damage. These are common during fire damage in homes, and they can often prove to be challenging to remove without the right equipment. Fortunately, our SERVPRO professionals have the tools and expertise to help you through often widespread soot damages throughout your household. While the most concentrated of this effect can get found around the fires originating point where it burned the longest, this is not always the case. The debris and film from the fire leaves a black residue on surfaces, furniture, flooring, and other materials. That is soot. Unless the fire didn’t spread at all and was quickly extinguished, it’s time to call fire clean up specialists, or those skilled in fire damage remediation, to help with clean up.

How is soot removed? 
 
Removing this residue requires several approaches. For wall surfaces, scrubbing with wet and dry sponges can often remove the bulk of the present film but not all of it. Enclosed spaces like ductwork require high powered vacuums be utilized instead. SERVPRO of Phoenix can assist in cleaning ductwork. Smoke damage often presents itself in the form of a harsh odor lingering in fabrics, carpeting, and open spaces throughout affected areas of your house. Removal of this odor typically requires thermal fogging to break apart odor molecules and leave no detectable smell behind. Depending on the extent of soot damage found in the home, our highly trained technicians will know exactly what to do to address the soot throughout your home.

If you experience a fire in your home, it is a good idea to contact SERVPRO of Phoenix to help with all your fire damage remediation needs, including removing soot. We can be reached 24/7 at 480-503-2090. Let us help restore your home to pre-fire condition. Contact us when you need help!

Lingering Odors an Unexpected Challenge After a House Fire

4/20/2022 (Permalink)

Experiencing a fire in your home is devastating. Dealing with the aftermath can sometimes be even more traumatizing, from the restoration of materials to the removal of soot that seems to attach to every surface. Even when the flames are out, leaving considerable damage, there now permeates an odor throughout your home you’re certain you’ll never get out of. You need to get professional help with odors caused by fire damage When your home becomes inundated with these odors, it’s time to call SERVPRO of Phoenix.

Odors linger long after the fire is out

Once your home sustains fire damage, the smell of smoke can linger indefinitely. While these odors slightly improve when the air becomes drier or when the temperature decreases, they never truly disappear without professional intervention. Try as you may use air fresheners, the odor won’t go away because the cause of the odor has permeated into the materials of your home. Structural mitigation and restoration do little to alleviate an odor problem. Odors from soot particles left behind by burning plastics and other synthetics can make food taste bad, your clothing smell, and even cause health effects in some individuals. SERVPRO's Odor Control Technician (OCT) can help eliminate the odors you’re experiencing and do it quickly. The sooner you get a professional in to deal with the unwanted odors, the sooner they can be eliminated.

Next steps after fire restoration

Through our fire damage mitigation efforts, we eliminate most of the smoke residue in your home. Keep in mind that soot could have found its way inside and into adjacent areas which in turn traps odors. Areas behind cabinets, above ceilings, and inside walls hide soot particles as well, but our professionals know how to seek these areas out and get to the root of the odors. The science of eliminating odors can be challenging, so it’s best to leave the restoration and odor remediation to experts. SERVPRO uses a technique to get to these particles wherever they might hide. Instead of removing them manually, thermal fogging eliminates odor’s ability to return to your home's air. The forced mist spreads out in the same way the smoke did and chemically bonds with any loose soot particles. The added weight makes it impossible for the soot to get lifted back into the air currents that travel through your home, thus eliminating the potential of odors arising again in the future. Other areas that might hold onto odors include carpeting and drapes. While soot can remain trapped here and thermal fogging might not reach all the residue hiding in the backing and pad underneath carpeting, our technicians can still treat the area with potent liquid deodorizers. We can infuse these directly into the absorbent padding. Other areas that continue to harbor odor sources often respond well to hidden gel packs, of which we have several different scents. These also last a significant amount of time. Our technicians have an arsenal of options to address odor issues!

Proper training in odor removal

We have the training and equipment to identify and eliminate offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Call SERVPRO of Phoenix at (480) 503-2090 to make sure that every aspect of your home's fire damage mitigation, including the elimination of odors, is handled professionally and by skilled specialists. We are here to help!

Protecting Your Home from Water Damage During Remodeling

4/19/2022 (Permalink)

Bathrooms are one of the most popular remodeling projects for homeowners. An old, outdated bathroom can be a real eyesore, so getting a facelift or even a more substantial update can make a big difference. Unfortunately, sometimes even experienced plumbers make mistakes that result in water damage in your home. A bathroom remodel that results in leaking or poor drainage requires professional help to resolve the situation and prevent further damage from happening in the bathroom and adjacent rooms. SERVPRO technicians receive training to detect where the water intrudes as well as how to return your home to preloss condition.

How renovation errors can cause water damage
 

Water damage after a remodeling of your bathroom is an unexpected and disappointing outcome. Situations such as a decision to use a diverter spout to add a handheld shower in your classic tiled bath area can cause a blowback issue resulting in water spraying inside your wall as well as through the showerhead; not ideal! Even a small amount of water results in significant harm over time if left unchecked. Errors large and small can cause damage to your home so obviously, it’s best to avoid them. If you can’t avoid the errors, our technicians can help pinpoint the problem if one develops and devise a plan to restore the bathroom and surrounding areas pre-damage. Sometimes a desire to retain the character of the original bathroom drives the decision to add to existing plumbing rather than tear out and replace it. Unfortunately, the older pipes need help to connect with modern fixtures. If the connections added fail to seal and balance water pressure correctly, leakage occurs. This can be a huge mess and result in water damage.

How SERVPRO can help after a renovation gone wrong
 

SERVPRO locates the water problem and takes steps to dry out the wet areas. Many bathrooms have a large access panel in an adjacent room, closet, or hallway that we can open to find the leak and then keep open to direct air flow that removes the moisture more efficiently, making the job a bit easier to do. We work with plumbing contractors to resolve a blowback problem as we dry out the area behind the bathtub and shower to make sure the problem doesn’t arise again. We also follow the path of the water to uncover any migrating moisture causing damage to the walls or ceilings below. Older homes often have plaster construction which sheds water more easily than drywall so we’re ready for any situation. SERVPRO water damage technicians still develop drying goals to avoid secondary damage like mold growth or disintegration even if the dampness is somewhat minimal because of the material.

Removing moisture after water damage
 

In the case of a misaligned plumbing part, air movers, supplemented with dehumidifiers, do a comprehensive job of removing the moisture once the spout is re-installed with proper taping, and caulking, or other safeguards preventing further water damage. Bubbled paint or staining is restored to the pre-water leak condition when touched up after drying is complete. Our technicians know it’s critical to find and stop the leak, remove the moisture, and ensure no further damage occurs to get your house back to normal. We’re trained to do just that!

SERVPRO addresses water damage issues
 

If a remodeling project takes an unexpected turn, we’re here to help. SERVPRO of Phoenix has the staff, experience, and equipment to get things back on track. Call for an appointment at (480) 503-2090.

SERVPRO is Your Commercial Restoration Expert!

3/23/2022 (Permalink)

When it comes to commercial fires, there’s always a risk of fire for a number of reasons. As a matter of fact, a fire occurs in a structure at the rate of one every 64 seconds, and a home fire occurs every 89 seconds. This is according to the National Fire Prevention Association (NFPA). If your business experiences a fire, it’s best to call in commercial restoration experts like SERVPRO!

How fires occur in commercial buildings

NFPA research has found that structure fires accounted for 20% of the fires, but 49% of related deaths, 80% injuries, and 67% of property damage. How do fires occur in commercial buildings? The five most common causes of fires in commercial buildings are cooking equipment, heating equipment, electrical and lighting equipment, smoking materials, and intentional fire setting. Regardless of the cause, a serious fire in a business is catastrophic and costly to the building, the business itself, and the customers it serves.

Remediation after the fire is extinguished

Even when the fire is quickly extinguished, there is still likely going to be significant and secondary fire damage. SERVPRO of Phoenix has trained IICRC certified technicians and resources to respond to your disaster and provide commercial remediation services. Even if the damage appears minor, calling in the experts is your best bet. Every hour spent cleaning up is an hour of lost revenue, productivity, and potential customer loss. SERVPRO understands the urgency of quick, professional, and thorough remediation of a fire occurs to a business, knowing how to address not only the fire damage but secondary damage caused by fire extinguishing efforts such as water or chemicals. When the need arises for professional cleaning or emergency restoration services in addition to reconstruction capabilities, we have the expertise and the knowledge to get your property back in business.

Work with SERVPRO for commercial remediation

SERVPRO of Phoenix specializes in the cleanup, restoration, and reconstruction of residential and commercial property after a fire, smoke, or water damage event. We have the equipment, expertise, and experience to restore your fire and smoke damage to its preloss condition. Call us at (480) 503-2090. We’re available 24/7 to help!

What to Do After You Experience Storm Damage to Your Roof

3/17/2022 (Permalink)

This is the time of year when you see your neighbors up on their roofs, checking out the condition before the monsoons roll in. Many are reaching out to roofing companies to have a professional inspection, or they’ve hired them to address areas of concern that they’ve found. Preparation is key to protecting your roof, but sometimes the monsoon wins, and you end up with damage. Learn about what you should do if you experience storm damage to your roof.

What to do if your roof is damaged during a storm

If the damage is significant after a storm (like you can see the sky from your living room), vacate the premises. Safety should be your primary concern and significant structural damage merits caution. While it may be tempting to check things out after a storm, an initial roof assessment should be done from the ground as damage is not always visible and can be hazardous to an untrained professional. Avoid electrical hazards. Stay away from electrical lines that may have fallen onto your roof from the storm. Contact the utility company to ensure lines are de-energized; don’t try to move them yourself. If there are significant tree limbs on your roof, get a professional to remove them; don’t try to climb up and handle them yourself. Overall, if you experience roof damage, call the storm remediation specialists at SERVPRO of Phoenix to assess and address the damage.

Avoid these activities after the roof is damaged

Don’t enter rooms where overhead damage may be a safety hazard. Like we mentioned before, if there’s a hole in your roof, or if there’s a heavy object on your roof, it’s best to avoid the room to stay safe. Again, don’t climb on the roof as it may have unseen structural damage. Even if you don’t suspect any real damage, don’t climb on roofs that may be wet after a storm. Wait until things dry out, though it’s still best to contact a roofing specialist to do the inspection. If you do have significant damage during a storm that’s allowing water to enter your home, don’t attempt to install a tarp during a storm. Wait until things dry out and them protect your home until help arrives IF it’s safe to get on the roof. Even if you don’t plan to actually step onto the roof, do not use a metal ladder near power lines or in close proximity to energized electrical equipment, or during a lightning storm.

Here are a few water emergency tips regarding water in your home until help arrives.

Being prepared is key to surviving the monsoon season

Arizona monsoons can be spectacular, impressive, and damaging! Keep these tips on hand in case you suffer roof damage during a storm, then contact our team of professionals at 480-503-2090 24/7 to get the help you need fast.

In Times of Distress, Call on SERVPRO to Help with Biohazard Cleanup

3/15/2022 (Permalink)

Homeowners understand the value of being prepared. Have a plumber’s contact information handy? Check. Landscaper contact info nearby? Yep. Repair person for minor fixes to your home? No problem. However, some services simply don’t come to mind until you need that service. One such service is biohazard cleanup. Learn why it’s important to be prepared for even the most unexpected and unpleasant situations and know those to whom you can turn.

No one expects to have a need for biohazard cleanup

The aftermath of criminal activity in your home requires professional attention. Whether you’re facing bodily fluid cleanup or hazardous materials, it's best to call people who are well-versed in such cleanup. Our staff is well trained and our equipment is designed to help you through this catastrophe.
If the unimaginable happens in your home, our crime scene cleanup, our experts can handle it. Whether a traumatic injury or death results in the need for blood or other bodily fluid removal or vandalism or drug trafficking activity surprises you when you return after a time away, we are ready to restore your home and your peace of mind. While such events are unexpected, it’s always good to know who to turn to for biohazard cleanup. That’s SERVPRO of Phoenix.

What happens during a biohazard event
 

If a severe injury or death occurred in your home, the pathogens possibly present when blood and other fluids saturate your carpets, walls, furnishings, and other surfaces and possession must be removed following applicable safety and health codes. The Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and local health inspection agencies mandate the procedures employed. SERVPRO ensures that all our employees responding to your home are fully certified and experienced in this specialized restoration area. If potent drugs such as synthetic narcotics and opioids or methamphetamines are involved at a crime scene, it’s important to not expose yourself or your family to these chemicals. Let our SERVPRO experts clear your home of these and other dangerous substances. Depending on the situation, police enforcement efforts during a volatile event may fill your home with irritants such as tear gas and pepper spray. Evidence- gathering materials can stain and damage surfaces, fixtures, and furnishings. SERVPRO crews use efficient cleaning products and methods to eradicate these residues.

Be prepared for any disaster by keeping SERVPRO information on hand
 

No one anticipates a violent crime, death, or other biohazardous situation to occur in their home, but it’s important to know who to call when you need assistance with cleanup. Our professionals will treat you with respect and compassion in the aftermath of a crime or other event committed in your home. We pledge to be there for you and your family on all levels as we help during this challenging time. Contact SERVPRO of Phoenix for biohazard cleanup needs. We are available 24/7 at (480) 503-2090.

Drain and Sewer Issues Can Cause Odors in Your Home

3/13/2022 (Permalink)

Homes are always being inundated with a variety of odors. Strong smells from cooking, animals, or even cleaning chemicals can leave behind an unpleasant odor. One of the worst to contend with is drain and sewage odors. Here’s why you may have these kinds of smells in your home and what SERVPRO can do to help.

Reasons why you could be having sewage odors

Maintenance is often a culprit in sewage-related smells you may encounter. Dry traps are a very common culprit of a sewer odor. It usually comes from a bathroom that is not used often, like a guest bathroom. Flushing toilets and using sinks in each bathroom can help prevent dry trap odors.  Sometimes the smell is from a lack of proper drain or vent pipes. Every fixture should have a “p-trap” that holds water in a “U” shape that creates a seal, as well as a vent system that equalizes air pressure and allowed sewer gases to escape outside. Failure of any of these can result in an odor. Broken seals around the toilet are another common culprit. Check for air leaks in the wax ring around the toilet by wobbling the toilet bowl to make sure it’s tightly sealed to the floor. Other causes for odors in your home can include clogged vents or a broken sewer lateral pipe or vent stack. Call a professional plumber or sewer company to come out and inspect the lines.

Getting rid of the odors once the cause is addressed

Depending on what caused the odor, the smells may linger even once the cause has been remedied. That’s where SERVPRO of Phoenix can help! As experts in deodorization, SERVPRO of Phoenix is trained to identify and eliminate offensive odors. SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Keep your home fresh and clean with SERVPRO

SERVPRO of Phoenix offers in-depth cleaning services in addition to odor removal. If your home struggles with difficult odors, contact the SERVPRO team at 480-503-2090 to help remedy the situation!

Handling the Damage from an Overflowing Toilet

3/7/2022 (Permalink)

Water damage from an overflowing toilet can be a big mess to clean up. However, for those who only live in the Valley for part of the year, coming back to your winter home to find the results of an overflowing toilet can be even more stressful as the elapsed time between the incident and cleanup leads to additional damage. Here’s what you should know and what you should do.

How much damage can a toilet really cause?

When a toilet in your home overflows, the damage can be immense, whether the tank malfunctioned or there was a clog in the bowl. Damage can be compounded when the bathroom is located on the upper floor of your house since the water can seep down to the lower levels, often undetected. Water can affect flooring systems, ceilings, wall cavities, and possible insulation in a case like this. It’s good to remember that not all the water damage from an overflowing toilet can be seen, so it’s good to call in the pros at SERVPRO, especially if the damage happened while you were away.

What to do when a toilet overflows
 

An overflow from a toilet in your home requires water removal and help from a professional water damage restoration company such as SERVPRO. You must act fast in a water emergency such as this to prevent further damage, and we understand that. We are always standing by to help you with the knowledge and the tools that are needed.

How SERVPRO helps


Restoring your home to pre-damage conditions involves the removal of water, decontamination, and drying of the home and materials. When it comes to water extraction, we use vacuums and pumps to get rid of all the standing water. We start this step as soon as possible to prevent the growth of bacteria and mold and degradation of building materials and furnishings. Of course, we will take into consideration if the water damage has been sitting for a while and will act appropriately to address long-standing damage. Drying and dehumidification can begin once water is removed This step gets rid of any remaining moisture. It can take several days to complete, and we monitor our equipment daily to ensure an optimal drying time. Thermal sensors and moisture sensors and infrared cameras can help detect hidden pockets of moisture. It’s critical that all moisture is removed to prevent mold and odors. Any belongings that were affected must be cleaned and sanitized to stop any bacterial and mold growth. Antimicrobial treatments are given to draperies, carpeting, and clothing. This also helps stop odors from forming.

The restoration process after water damage
 

The final step is restoration. Restoration is a significant step in the process. It may involve replacing materials such as insulation and drywall that got wet and were torn out. Sometimes, it is merely replacing a few panels of drywall. More severe cases need entire walls replaced. We call certified contractors in for help with this process. SERVPRO technicians will consult with homeowners every step of the way, and do their best to restore all belongings, walls, carpeting, etc. to pre-damage condition. In some cases, building services may be required depending on the extent of water damage and possibly mold for long-standing water damage issues.

Call SERVPRO of Phoenix for water damage



SERVPRO of Phoenix wants to ensure your home is fully restored and safe again for you and your family. When you have a water damage emergency, no matter how long ago the damage was, reach out to us right away at (480) 503-2090, so we can help you clean up your home as quickly as possible.

The Time to Prepare Your Home for Monsoon Season is Now

3/2/2022 (Permalink)

Upcoming monsoon storms can leave behind plenty of storm damage so preparing your home or commercial property beforehand makes perfect sense; the sooner the better. Microbursts can uproot trees of any size, and outdoor furniture and play equipment can get blown up against the house, into the pool, or into a window. Monsoon season in Arizona is only a few short months away, so review your home and property now to protect your home. Below are things you can do to protect your property from storm damage.

Secure Trees to Prevent Storm Damages

One of the most common hazards that occurs during a monsoon storm is the uprooting of trees. We’ve all seen our neighborhood after a big storm with huge trees toppled over, often into brick walls or the side of houses. Even larger branches that snap off can do considerable damage. Not only can this cause more damages to your property, but it can also cause some serious danger if nearby power lines are affected. Be sure that all your smaller or newly planted trees are double staked, and your more mature trees trimmed to eliminate broken branches or possibly toppled trees.

Check Window and Door Seals

Now is a good time to go through your home and inspect all the windows and doors for any spaces or gaps where water and dirt can seep through. If you see any space within the frames where the seal is, it’s time to replace that weather stripping. Even the smallest amount of water can come in and cause mold growth which can spread around and will require professional mold remediation and removal. Replacing the weatherstripping will also prevent warping from water as well as dust from getting inside and settling in the house.

Inspect Your Roof for Issues

Get up on your roof (or have a roofing professional do it for you) and look for any loose shingles or tiles. This should be done regularly throughout the monsoon season even if you get the all-clear prior to the storms arriving. Strong storm winds often displace shingles and tiles which leave the property vulnerable to the storm elements that could cause even more damages, such as water seeping through into your home.

Check Around Your House for Issues

Sometimes the worst damage homes experience is from pooling water after an excessive storm. If large amounts of water tend to drain towards your home instead of away from it, or pools near your house’s foundation, it’s time to rectify that before storms hit to keep water away from your home. Also look around for larger items that can be upended during strong monsoon winds, which can be extremely powerful and capable of picking up objects from the ground and slamming them against your home. Make note of what needs to be secured or put away prior to storms rolling in.

SERVPRO Can Help with Storm Damage

If you end up experiencing storm damage despite your best efforts, SERVPRO of Phoenix is here to help. Our technicians are highly skilled, well-trained and are here to help if you experience any local storm damages during this upcoming monsoon season. We’re available 24/7/365 for any disaster. Contact us at 480-503-2090.

Is Your Office Building Prepared for An Unexpected Disaster?

2/28/2022 (Permalink)

If you own an office building, fire safety and emergency preparedness should be a priority for you, regardless of the size of the building. Being prepared with the right equipment and a well-thought-out emergency plan can save money, protect property, and possibly save lives in the event of a fire or other emergency. Take a moment to see if your office building is prepared now with these suggestions from SERVPRO of Phoenix.

Have fire extinguishers on hand and ready to use

When trying to avoid potential fires at work, make sure that the office building has the suitable amount of fire extinguishers to sufficiently cover the entire building. Fire extinguishers should be tested on a regular basis to make sure they always work correctly. This also applies to all fire suppression systems like automatic sprinkler systems as well. Your local fire department can assist you in testing and will eagerly provide recommendations on what would be ideal for your office building. Confirm all the building’s fire extinguishers are clearly within reach throughout the building should an emergency occur. Taking additional time to find an extinguisher during an emergency can result in further damage or worse so it’s critical to be prepared ahead of time and know where extinguishers are and are functional.

Check smoke and fire alarms on a routine basis

Smoke and fire alarms are vital to fire protection and damage control for commercial buildings of any size. Installing them is a good start, but they need to be inspected regularly to maintain functionality; otherwise, you may find them non-functional when you need them most. There are several choices for smoke and fire alarms, from hard-wired to wireless units. Once you have a smoke and fire alarm system in place, make sure there is an action plan should the alarm sound off and people know what to do to stay safe and exit the building quickly and safely if necessary. Confirm that your building has an exit map clearly posted throughout the building so people know how to exit the building safely.

Practice ongoing safety training for employees

An important aspect of safety preparedness is safety training for both homeowners and business owners. Including a fire safety training course in your workplace will empower building occupants to know exactly what they do should an emergency of any kind occurs, from fire to flooding to a gas leak, etc. It’s a good idea to contact your neighborhood fire department for information on available safety courses that you can use in your place of business.

Emergency exit lighting is important for additional safety

Emergency exit signs that light up should be installed throughout the property to direct people to safety during a fire alarm or other emergency in the office building. Make sure that the emergency exit is obvious of anything that could get in the way as people try to exit the building. Having appropriate lighting is also especially useful when highly trained remediation specialists arrive to clean up after the disaster.

Have an established evacuation plan

It’s imperative to schedule your commercial building to be inspected for any potential fire code issues or other issues that could hinder overall preparedness. The fire department will do it for free. Have regular fire drills and educate employees so that they are familiar with how to work the fire equipment, how to detect a gas leak, etc. It’s also a good idea to invest in an emergency readiness plan to make sure your building is prepared for any issue that may come along. SERVPRO’s ERP is an efficient way to plan for any emergency for your office building.

Stay prepared for emergencies

It’s critical to ensure that your office building is prepared for any emergency at any time. Reach out to the disaster recovery pros at SERVPRO of Phoenix to learn how we can help. Contact us at 480-503-2090 to get more information today.

Here’s What to Do if You Find Mold in Your Home

2/6/2022 (Permalink)

Everyone gets the occasional mold spot in a shower corner, but when you find ongoing mold growth in your bathroom or another part of your home, it can be disconcerting. It’s been a wet winter and rain is still in the forecast, which brings an elevated level of moisture to the air. Mold loves moisture and it is more likely to grow in damp conditions. Since mold spores exist everywhere, even in the cleanest of homes, it’s not too difficult for mold to grow and quickly become an issue in your home. If you find mold growth in your home, don’t try to clean it yourself; it’s best to contact a professional like SERVPRO of Phoenix to handle it to address not only the growth but the cause as well. Many people choose to ignore the issue and let it progress or try to deal with it on their own. If you find mold, here’s what to do and what to avoid. You’ll save time, money, and stress by approaching mold issues correctly.

 
Mold Won’t Go Away Without Intervention

One of the most important reasons to call a professional mold remediation service like SERVPRO for mold damage to your home is that the mold problem cannot be solved without intervention; it won’t simply disappear on its own! The mold-impacted area must be dried, cleaned, sanitized, and possibly repainted or rebuilt if the mold infestation is substantial. If these things aren't done, mold spores can continue to grow and spread to other parts of the home, oftentimes completely undetected as it grows behind walls and other dark, out-of-the-way places in your home that aren’t noticed until the damage is substantial. Such undetected growth can lead to real damage to your home, making remediation more difficult. The best time to call SERVPRO of Phoenix is when the damage is relatively new to keep damage and expense at a minimum.

Tackling Mold Yourself Can Make the Issue Worse 

Trying to eliminate mold damage on your own can be detrimental to the home. Even if you remove all visual signs of mold in your home, it is almost impossible to eliminate airborne mold spores and hidden pockets of growth without advanced tools and cleaning products. SERVPRO uses advanced moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible. When homeowners try to address mold growth on their own through cleaning, they’re likely only going to eliminate the mold growth they see, leaving undetected mold spores behind to continue to grow unnoticed until the damage is substantial. What you don’t see is just as damaging as what you do see.

Musty, Mildew Smells Need to Be Addressed

After a mold colony is removed, strong, musty odors it may have caused can remain in a home if not properly addressed. These odors can take a long time to leave your home on their own and can grow unpleasant if not handled correctly. SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are embedded deep within the walls and floors. Finding and eliminating mold is only part of the problem if your home experiences mold. Odor removal is an important step that shouldn’t be overlooked. SERVPRO of Phoenix can help.
 
SERVPRO of Phoenix specializes in mold damage remediation services and odor removal. For our expert help with mold growth and odors in your home, give us a call at (480) 503-2090. We’re available 24/7 to help you with your mold issues and get your home back to normal.

Functioning Smoke Detectors Can Protect You from Fire

1/28/2022 (Permalink)

An often-overlooked home maintenance item is smoke alarms. While many homeowners know the value of smoke detectors, few take the time to make sure they’re in working order, which can render an alarm useless in protecting your home. You can protect your home from fire damage with smoke alarms. Learn more about them and your home to stay protected.

Why do homes need smoke alarms at all?

Smoke alarms play a vital responsibility in protecting your home and your family. When properly installed, they can reduce the risk of fire injury by providing early detection. It can also help minimize damage to your home by providing early detection of smoke and fire, allowing for a faster reaction to the situation. The National Fire Protection Association recommends smoke detectors be installed in every bedroom, outside all sleeping quarters, and on every level of the house. Here are a few tips regarding smoke alarm installation, testing, and maintenance:

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be located away from the kitchen to prevent false alarms.
  • Test smoke detectors at least once a month.
  • Replace batteries in all smoke alarms annually.
  • Replace all smoke alarms when they are 10 years old.

Are smoke alarms really enough protection for a home?

Smoke detectors work best when paired with a well-crafted but simple fire escape plan. Such a plan allows your family, including your family pets, to escape quickly and safely in an emergency. The Red Cross offers a fire escape plan that homeowners can use. While smoke alarms can’t prevent a fire, early detection can protect your family’s safety, alerting them to get out of the home quickly in case of fire, and possibly minimizing damage to the home by addressing the fire early and extinguishing it quickly. Having functioning smoke alarms in your home is crucial to overall protection of your home, belongings, and family.

If you experience a fire, contact SERVPRO

If you experience a fire in your home, contact a fire remediation company like SERVPRO of Phoenix to help address the damage done by fire, smoke, soot, and fire extinguishing materials. Our SERVPRO IICRC-Certified fire restoration technicians can help, regardless of how extensive the damage is. We’ll work to make your home look "Like it never even happened," addressing property damage as well as odors to help restore your home to livable condition whenever possible. If you experience fire damage of any kind in your home, contact SERVPRO at 480-502-2090. We’re here 24/7 to help if your home experiences a fire!

Residential Water Damage Requires Professional Help

1/18/2022 (Permalink)

Residential water spills require professional assistance to limit staining to furnishings, walls, and flooring as well as guarding against potential mold growth. Excess water in the home can be the result of a leak after heavy rainfall, a burst pipe, or a malfunctioning appliance. In some cases, the amount of liquid can cause problems with your subfloor or move underneath fittings. SERVPRO of Phoenix has trained technicians who can help to clean staining and remove water.

Water cleanup is our priority

One of the primary jobs we do is water cleanup homes. SERVPRO equips our technicians with a full range of cleaning agents that can help to get your home back to pre-damage condition. We mainly use sanitizers, disinfectants, and antimicrobial treatments to keep your property safe during service.
All types of water contain some microbes. In the circumstances of a burst pipe or broken appliance these microbes can cause odors and staining; mainly if the water is stagnant. Other times, odor particles are released from furnishings which are loosened after coming into contact with moisture. Using a combination of cleaning sanitizers and drying techniques SERVPRO can limit the presence of odors in the home.

Our cleaning process

The first stage of our cleaning process is to clean staining from fabrics or walls while the surface texture is still damp. The likelihood of a successful restoration of upholstery and other items is higher before stains are allowed to set. Using certain cleaning methods along with foam cleaning for sensitive fabrics, we can target the damage before it becomes a permanent issue.

The second stage of the process is to dry the affected area thoroughly. Lingering odors commonly disperse once the area is dry. We use portable extraction units to remove and dry water. Dehumidifiers can help to replace moisture with drier air as well as removing it from fabrics. Finally, we can use spray deodorizer on surfaces to ensure the offending odor is neutralized while they disperse.

Contact SERVPRO for water damage in your home

Professional water remediation services are the best way of getting your home back to its preloss condition. Contact SERVPRO of Phoenix 24/7 at (480) 503-2090 to arrange service and help restore your home after water damage.

Can’t Remember When Your Office Building Ducts Were Last Cleaned? Then It’s Time!

1/12/2022 (Permalink)

Last year really flew by and for many building owners, maintenance was a bit of a struggle to get done for a variety of reasons. It’s important to have regular maintenance done to ensure the building is clean and safe. However, one item that’s often overlooked is duct cleaning. It is especially important to have your commercial ducts cleaned. While this type of maintenance isn’t as visible as, say, dirty windows or carpets, it’s still important to get done. If you can’t remember the last time these were addressed, then it’s time!

Why clean a building’s ducts on a regular basis?

Ventilation systems are often the biggest cause of poor indoor air quality, including dust and odors. Most HVAC ducts don’t cross a building owner’s mind until odor or dust actually becomes an issue. If your HVAC has been operating for some time without proper cleaning, it could be circulating less than desirable air throughout the building. SERVPRO of Phoenix can inspect the heating, ventilation, and air conditioning unit of your business to see if you’re due. Why is it so important to do this? Keeping ducts clean can help fight unwanted odors and extend the life of the equipment, which can save building owners money.

When should you clean your ducts?

Duct cleaning should be a part of your regular office building maintenance. This is especially true if you have done major construction to your building which generated dust and particles! Why clean after construction or other major renovations? Dust and dirt can reside in your air ducts and get worse over time if not cleaned out. Not sure the work was dusty enough to merit a cleaning? SERVPRO of Phoenix will come out and inspect your ducts, making recommendations about the best way to address any indoor air quality concerns at your business and let you know if you’re due for a cleaning. Even without major construction, it’s a good idea to keep those ducts clean.

What exactly does duct cleaning entail?

Duct cleaning usually refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans, fan motor, and fan housing, and the air handling unit housing. This can help eliminate dust, pollen, odors, dirt, debris, and other contaminants. The benefits of servicing your HVAC unit include helping restore peak energy efficiency, eliminating offensive odors, and possibly reducing the potential for mold growth if moisture has also accumulated in the HVAC system.

It's time to schedule your duct cleaning

Curious if your office building needs a duct cleaning service? Call our office to schedule your duct cleaning and our pros will come out and let you know what needs to be done. SERVPRO of Phoenix has highly trained professionals ready to help you get those office building ducts cleaned. We offer free estimates so you’ll know what the cost will be before we start the work. Contact us today at 480-503-2090 to get started!

Work with the Pros to Address Water Damage in Your Home

12/24/2021 (Permalink)

The holidays were a bit wet in the Valley, bringing substantial rains that soaked homes and yards. Water damage to your home can be a complete disaster, but with the help of professional water remediation services, you can overcome both immediate and long-term problems with relative ease and minimal costs.

How does water remediation work?

With the help of a company like SERVPRO that is certified to restore your home after water damage, all signs of the damage should be eliminated within a few weeks for even the most extensive problems. Many smaller restoration procedures take only a few days, but the result is the same: your home looks just as good as it was before the incident took place. SERVPRO removes any water remaining in the house, drying your home out from walls to carpeting to furnishings, and then work to repair any structural or cosmetic damage the moisture may have caused to your home. We follow a tried and true water damage remediation process to ensure the best outcome possible.


What are the risks if homeowners forgo water remediation assistance?

With the holidays, most homeowners aren’t interested in spending money on water cleanup, assuming they can likely sop up the water and dry out the damage on their own. However, if you choose to go without the aid of a professional damage restoration service, the problems can compound and cost you much more in the long run. Excess water can seep into the foundation and structure of your home like walls and flooring, potentially requiring reconstruction efforts. Your home could also develop a mold problem, as fungal spores grow quickly and easily in climate-controlled environments with plenty of moisture and humidity. That damage may not appear for days or longer after your water issue and go unnoticed until there’s a musty smell or mold appears. You might still end up making a call to us, but for a much more involved and costly set of issues. Such damage is not worth the risk, which is why it’s best to call in the professionals at SERVPRO.

Call SERVPRO for water damage needs

SERVPRO of Phoenix helps homeowners around the Valley take care of their homes after a water damage incident occurs. If you suffer water damage this holiday season, call us 24/7 at (480) 503-2090. We’re here to help!

Struggling with Mold in Your Home? Call in the Experts!

12/14/2021 (Permalink)

It’s not unusual to occasionally find a small amount of mold in your home, especially in areas that are continually damp and in darkness, like a shower. Consistent cleaning and perhaps sealing can address these occasional nuisances, but if your mold problem is more than a small spec here and there, it’s time to call in the experts to help find the cause and get rid of the mold growth.

Mold does not go away on its own
 

We recommend that if you ever find mold damage in your home, you contact SERVPRO immediately to take care of the issue. The bottom line is that mold growth will not go away on its own and depending on the amount of growth can cause ongoing damage to walls and belongings. Many people choose to ignore their mold issue and let it progress or try to battle it on their own with bleach and a little elbow grease but unfortunately, if the mold growth is a result of a larger issue, expert mold remediation is needed. Those who allow fungal damage to remain undisturbed or try to clean up the area themselves often regret their decision and they never get the mold damage to stop and often never discover the root cause of the issue in the first place, which can lead to the return of mold growth in the future.

Why call in a mold remediation specialist

One of the most important reasons to call a professional remediation service for mold damage to your home is that the problem cannot be solved without intervention. The impacted area needs to be dried, cleaned, sanitized, and sometimes requires additional building work if the infestation is well-developed and impacted the integrity of materials like drywall. Otherwise, mold spores can continue to grow and spread to other parts of the home. The best time to call SERVPRO is when the damage is relatively light and has not spread across the area to other parts of the home. SERVPRO of Phoenix follows a tried and true mold remediation process to ensure the best results possible.

 
Tackling mold growth on your own isn’t as effective

Trying to eliminate mold damage yourself is rarely completely effective, as it is almost impossible to eradicate airborne spores and hidden pockets of growth without advanced tools. What most people don’t realize is that mold spores exist everywhere, so it’s a matter of addressing what causes mold spore growth to truly address the problem. SERVPRO uses advanced moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible. In addition, SERVPRO knows that oftentimes, long after a visible mold growth is gone, strong, musty odors may remain. These odors take a long time leave your home on their own. SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are embedded deep within the walls and floors of your home.

Call in the pros to help with mold growth
 

SERVPRO of Phoenix is the Valley's leading provider of mold damage remediation services. For our expert help with mold in your home, give us a call at (480) 503-2090. Don’t let a small amount of mold damage grow out of control; work with us to get mold remediation services today!

SERVPRO Can Tackle a Disaster from Remediation to Rebuilding

12/8/2021 (Permalink)

If you’ve suffered damage to your home due to fire, flood, mold, etc., it’s important to know that SERVPRO of Phoenix can be your one-stop solution to get your home back to normal. While SERVPRO is known for our remediation services for water, fire, smoke, or mold damage, we also offer comprehensive building services too. That means that homeowners have a one-stop option for all their repair, remediation, and rebuilding needs. Learn more about how we can help with any disaster your home may have.

SERVPRO offers it all with an in-house team          

SERVPRO of Phoenix has been helping homeowners with their reconstruction needs for many years. Our in-house construction specialist is a licensed and bonded KB2 contractor and can handle various jobs from framing to finished carpentry and cabinets, post demolition framing to drywall installation, and flooring and ceilings. We offer it all with our in-house team!

After remediation, it’s time to rebuild

Here is a partial list of all the building and reconstruction services offered by SERVPRO of Phoenix:

  • Board Up
  • Carpet Repair and Installation
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Painting
  • Plumbing
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Tile Floor Repair

Why use us for restoration and reconstruction services?

We know there are many companies that can help with reconstruction, but few that hold multiple certifications and advanced training to make sure the job is done right, from remediation through reconstruction as SERVPRO can. Our experienced staff is highly trained in property damage restoration, following IICRC standards and best practices in cleaning, restoration, and reconstruction.

Work with SERVPRO for any disaster

If you experience damage to your home, contact us to get the job done quickly and professionally, from cleanup to remediation to construction and rebuilding. We’re a 24/7 service so when you need us, contact us, any time day or night! We are ready to help in any kind of disaster, big or small. We have the resources to tackle any job you might have. If your home or business experiences any kind of damage, contact SERVPRO of Phoenix at (480) 503-2090 to get the issue handled fast!

Winter Storms Cause Additional Damage After Impact of Monsoons

12/1/2021 (Permalink)

In general, most homes that suffer storm damage do so during the monsoon season when heavy rains and winds harshly impact buildings. However, Phoenix does get storms in the winter months as well, so it’s important to know what to do after storm damage occurs. Regardless of the type of damage you incur, getting the repairs addressed is stressful and time-consuming. Preparation goes a long way to help with recovery, so keep these ideas in mind well before the next storm hits.

Take inventory of your home, in and out

It’s not a bad idea in general to take inventory of your home in and out. Whether you experience harsh storm damage or even fire damage, having photographs of the “before” will help you recover during the “after.” When you experience storm damage, taking inventory of the damage needing repairs is your first step. Most insurance companies cover damages from the storm over the entire property, not just the structure on the property, so it’s better to document all damages just in case yours does. Document any damages from the storm to the outside of the entire house like the walls, windows, doors, gutters, roof, any major structural elements of the building. Look around the entire property including the front and back yards, the side yard, storage areas, garage, and any equipment kept outside. Note and take pictures of any damages you find. Be sure to examine any damages to any power or gas lines and anything else that serves power and water to the building.

Call your insurance agent

It’s tempting to jump in and try to address the damage as much as possible on your own, but patience is the key here. Once you’ve documented what needs to be repaired from the storm damage, the next step is to call your insurance agent. The insurance company will likely open a claim, but it’s important to understand how your insurance company in particular works so you know the process. Regardless of their process, you can save yourself some headaches by educating yourself on the terms of the insurance policy regarding storm damage repairs, what is the deductible on the storm damage repair and the caps, and whether the insurance company has authorized vendors that you must contact or are you able to contact your own storm damage repair company. Knowing these, especially the ability to use a damage restoration company, is going to be very important for the recovery process.

Working with a remediation company like SERVPRO

If your insurance company allows you to reach out to your own storm damage repair company, call the one you trust; a leader in the industry like SERVPRO of Phoenix who has extensive experience repairing storm damage done to both the interior and exterior of properties. We are licensed, bonded, and certified and our techs are well trained in all kinds of disasters. Storm damage isn’t always unavoidable. If you experience after a storm, give us a call and we’ll be happy to help you out. We’re available 24/7 and will help you recover so give us a call at 480-503-2090 to get the help you need.

Dealing with Smoke Damage After a Fire

11/22/2021 (Permalink)

Whenever a fire of any size ignites inside a home, smoke can affect items even if they were in a different room than the blaze. That’s why extinguishing the flames after a house fire doesn’t mean your woes are over. Learn about dealing with smoke damage after a fire.

How does smoke damage happen?

During a fire, combustion takes place. Smoke is created by materials that do not burn completely. With a burn, smoke can travel all over the house causing various problems even after the fire is out. A big part of mitigating fire damage is dealing with smoke-related issues. When a blaze takes place materials all over the home get coated in soot residue, and foul odors are left behind. If central air was on during the fire, this helps move smoke throughout the whole house which exacerbates the damage.

How can SERVPRO help with smoke damage?

When restoring a house damaged by soot and smoke, our technicians inspect the home to determine which areas were affected which helps establish which cleaning methods to use based on how concentrated the soot is, the type of residue present, and the kind of materials affected. If the soot is heavily concentrated, then it can be difficult to clean, whereas light residues can be wiped off easily. Having a professional fire remediation specialist review the damage and follow a specific restoration process is critical to the success of cleanup.

Why different approaches for cleanup?


A fire creates various kinds of smoke throughout its duration based on the materials it burns, the speed of combustion and the amount of oxygen. When synthetic materials are burned, they create soot that adheres to surfaces better than residues resulting from natural substances such as wood. Fires that burn slow and lack oxygen produce wet smoke that can be extremely difficult to remove compared to quick-burning fires that create dry smoke. The type of materials surfaces are made of also affects the cleanability of soot residues. Non-porous materials such as plastic and metal repel moisture well making them easy for technicians to clean using wet, water-based chemicals. Non-porous materials such as softwood and upholstery absorb soot residues better and can penetrate deep into the material. Water-based chemicals can soak the soot deeper into the material causing them to get ruined. Dry cleaning methods such as wiping with a dry sponge prove to work better in removing soot from porous substances.

Work with a professional for the most effective smoke damage remediation

 
Various methods are available to use when dealing with smoke and soot. If you need assistance removing smoke residue and soot from your home after a fire, call SERVPRO of Phoenix at (480) 503-2090 24 hours a day. We’re here to help you recover quickly!

Getting the Help You Need After a Crime Occurs in Your Home

11/10/2021 (Permalink)

A crime of any kind that occurs in your home is stressful, to say the least. Once the police have left, there’s still a lot that a homeowner may need to deal with. The stress of dealing with criminal activity shouldn’t be worsened by having to clean up after the situation. If the occurrence resulted in substances left behind in need of disposal, it is best to engage a professional service for removal and cleanup. SERVPRO of Phoenix offers professional, compassionate, and properly trained technicians to put your home back in order after a crime has occurred.

Crime scene cleanup

More than one homeowner has had to deal with a crime scene situation in their home; whether it involves blood pathogens, drug cleanup, or even graffiti, the job can be challenging, and many people simply don’t know where to start or who to turn to. SERVPRO’s trauma and crime scene abatement team knows and follows Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA) regulations and rules when cleaning and restoring your house after a crime has happened. 

What SERVPRO can do

If ever you need professional cleanup help, crime scene cleanup is likely at the top of the list. Biohazards like blood and dangerous and irritating chemicals suddenly infiltrate your home, and you have neither the knowledge nor the desire to deal with their cleanup and removal. Proper cleanup of such materials is imperative for safety as well as getting you home back to “Like it never even happened.” Specialized training prepares our SERVPRO crews to deal with all the debris throughout your home due to the crime itself as well as the police actions afterward. We take all precautions to manage every aspect of cleanup relating to the crime and its aftermath. Knowing what you or your family endured is our motivation to clear away every scrap of evidence of what took place in your home to help you recover from the experience. Depending on what caused the crime scene in the first place, there’s more to be dealt with well after the police leave and any potentially hazardous materials are removed. Carpets may need to be cleaned, walls may need washing, holes filled in, or even a touch-up with paint; these go a long way to restoring a sense of control and peace even after disruptive forces shatter your home. This kind of job is for a trained cleanup professional like SERVPRO of Phoenix.

Contact us to get the help you need
 

SERVPRO of Phoenix has trained technicians and equipment to set you and your family on the path to recovery after you experience a crime in your home. Call us at (480) 503-2090 day or night for fast, professional help from our team. We’re available 24/7 to help!

Following Fire Codes Can Protect Your Business

11/8/2021 (Permalink)

Fire can be devastating to businesses of any size. Recovering from a fire-related loss can put a huge strain on your business. And yet it’s common for us to see commercial building fire damages in Phoenix for a variety of reasons. It’s essential to protect your business and to do that, keeping up with the latest fire code is necessary. Be sure your business is practicing good fire prevention with these steps so you can rest easy that you’re protected.

Preventing fire by following the codes

The Phoenix fire code is updated annually. The code, based on the International Fire Code, provides fire and life safety standards for buildings, processes, and fire protection equipment installations in the City of Phoenix, so business owners should be aware of its contents and follow the recommendations. The Code is a companion code to the International Codes which were implemented by the City of Phoenix Planning and Development Department establishing the construction requirements for all development in the City of Phoenix. Unfortunately, many owners of commercial property are unaware of these frequent updates and fail to update the fire prevention system they have in place when these updates occur. It’s important to stay informed and in code for your safety. In addition, not following fire codes and result in code violations. Code violations that are fairly common among commercial property owners include:

  • Failure to install sprinklers within buildings that require them (some are exempt).
  • Failure to install fire alarms where they are now required.
  • Failure to update fire prevention equipment to comply with structural changes to the property. This includes signs, extinguishers, and fire department hookups.
  • Failure to maintain fire exits up to code standards, including proper signage.

Ensure you’re following the fire code for safety

The most common violations listed above are easy enough to avoid and should be taken more seriously by business owners of any size. If you’re unsure how to follow the code basics, contact your local Phoenix Fire Department and request to have a fire professional come out to your site prior to the official inspector, and educate yourself and your team on the fire hazards in your commercial property as well as any violations that may exist. This will help keep your business protected from fire and within code at all times, avoiding potential violations.

What to do when a fire occurs

Regardless of safeguards that may be put in place by commercial building owners, fires still happen sometimes, leading to considerable damage. When that happens, property owners should contact SERVPRO of Phoenix for our fire mitigation and restoration services. We also provide reconstruction for structures when needed as well. Fire remediation can help restore your commercial property to pre-fire condition, but it’s important to act fast to get fire remediation specialists out as quickly as possible to address the damage. If you find yourself dealing with commercial property fire damages, trust in SERVPRO of Phoenix and our professional fire remediation services. We offer immediate emergency service 24/7, so call 480-503-2090 and our trained fire technicians will be there to restore your commercial property damaged by fire.

Mold in Your Shower Can be More Than Just a Nuisance

10/25/2021 (Permalink)

Nothing makes a shower look unclean like visible mold. If you struggle with constant mold in your shower, it may be more than just a nuisance. Keep reading to learn about mold in your bathroom and how to address it.

What kind of mold is in your shower?

Mold in your shower can be put in two broad categories – mold behind the shower and surface mold. Surface mold is unsightly growth and can be more difficult to remove. It is the hidden moisture, however, inside the framing behind your shower which can lead to damage to your structure and expensive repairs. Any kind of constant mold growth is bad news. It continues to multiply, doing damage to the structure. As soon as you see mold reappearing after cleaning, contact SERVPRO so we can help you clean it up. We are a trained and experienced mold remediation company that can handle this problem for you before it spreads anymore.

What causes mold?
 

Moisture is the key to mold growth, so our goal is to get the water causing your mold out of your home fast. Oftentimes we need to find the source of moisture first, like a slow leak causing water to seep behind the walls of our shower. Our job is to stop the water damage, dry the wet structure and contents, so we can then clean the mold up. Even the best cleanup efforts fail if the moisture is not handled. Regardless of moisture conditions, it’s important to know that mold spores are everywhere, all the time, and not a sign that your cleaning skills are lacking. What causes spores to multiply and turn into an infestation is the presence of moisture allowing those spores to grow.

How SERVPRO fights mold growth

We have highly trained IICRC-Certified Applied Microbial Remediation technicians that can respond 24/7 if you have mold growth issues. We have effective mitigation and containment equipment to prevent the situation from getting worse while our qualified personnel remove active colonization and work to restore the damage that it has caused. When the remediation is complete, we may have an independent environmental professional record that the mold has returned to normal conditions.
 
Placing negative air machines near where any drywall demolition is done lowers the amount of airborne mold which we are exposed to plus makes removing the mold more efficient. If the mold has grown enough, we may have to remove damaged materials, and we also use damp wiping to clean soiled areas and vacuum excessive mold spores by utilizing HEPA vacuums and filters.

If you have mold, call the mold remediation specialists
 

SERVPRO of Phoenix does not waste time getting to your home after you reach out to us. Mold continues to grow until we stop the moisture problem and clean up the growth, so call us right away at (480) 503-2090. We’ll work with you to address the problem and advise you on how to prevent future growth.

How Does SERVPRO of Phoenix Handle Your Water Damage Issues?

10/5/2021 (Permalink)

Residential water damage requires professional assistance to limit damage to furniture and other belongings, as well as guarding against mold growth and odor issues. Excess water in a home can be the result of a leak after heavy rainfall, a broken pipe, or a malfunctioning appliance. In some cases, the amount of water can cause problems with your flooring or other structural components of your home. SERVPRO has trained technicians who can help to remove water and address the damage.

Water damage assessment

When you call in the water remediation specialists at SERVPRO, we immediately get to work assessing the extent of the damage. We determine if damage is limited to belongings, or if the damage is more widespread such as walls, flooring, roofs, etc. We determine the scope of your water damage, inspect and test to determine the extent of damage and establish how far the moisture has traveled to ensure proper and complete restoration.

Water removal and extraction

Because time is of the essence to keep damage to a minimum, the water removal process begins almost immediately and removes the majority of the water that is visible. We use powerful pumps and vacuum units to quickly remove substantial amounts of water from your property, which helps prevent secondary water damage and mold growth. Once the water is removed, we then focus on drying.

Drying impacted areas

The goal of the drying process is to dry the affected area thoroughly. We use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. Lingering odors commonly dissipate once the area is dry. We use portable extraction units to remove and dry water. Dehumidifiers can help to replace moisture with drier air as well as removing it from fabrics. Finally, we can use spray deodorizer on surfaces to ensure the offending odor is neutralized while they dissipate.

Cleaning damaged items

The cleaning process comes next. We focus on cleaning fabrics, rugs, or walls while the surface texture is still wet. The likelihood of a successful restoration of upholstery is higher before stains are allowed to set. Using agitative cleaning methods, alongside foam cleaning for sensitive fabrics SERVPRO can target the damage before it becomes a permanent issue. We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Addressing remaining damage

In some cases, the water damage is substantial and restoration to get it back to what it was pre-water damage. Restoration may involve minor repairs such as replacing drywall and installing new carpet or may entail reconstruction of various areas or rooms in a home. A SERVPRO professional will review all substantial damage assessments and recommendations prior to any work beginning so homeowners are always in the loop.

If you experience water damage, it’s important to call professionals who follow a tried and true water repair process. Contact SERVPRO of Phoenix at (480) 503-2090 to get the help you need. We’re available 24/7 to serve you.

Is Too Much Technology a Fire Risk to Your Home?

9/28/2021 (Permalink)

With more and more gadgets available to consumers, the increased need to plug in and recharge those items increases significantly. Keeping cell phones, iPads, iPods, and all the other fun technology we have charged often means plugging charging cables into adapters. Even more practical technology like hearing aids, electric shavers, and electronic toothbrushes now are rechargeable, yet another item in need of power! This practice and others like it can lead to overheated plugs and eventually cause a fire. Learn how to stay plugged in while staying safe.

Understand plugging in safely
 

Using properly rated power strips can protect your home from fire damage caused by too many electrical devices plugged into one socket. This used to be a challenge only for areas of the house that traditionally demanded a lot of plugged-in items, such as family rooms with TVs, stereos, DVDs, etc. A second room with huge power demand is home offices where computers, phone chargers, printers, and monitors demand power, as well as routers. Now we have a third room demanding power: the bathroom. Electric shavers, hearing aids, toothbrushes, cordless facial brushes, and more up increasing demand for power in the bathroom. Nowadays, vanities and drawers in bathrooms hold electrical outlets, which make any electrical issue such as overheating and burning out of sight and therefore more apt to catch fire if overloaded. The challenge is that even with the best adapters, too much plugged into a single device can overload and thus overheat. The rubber or soft plastic electrical cords on many devices give off noxious fumes when overheated or burned, which can create very dense soot if temperatures are high enough. The plugs can also contribute to this, as well as melt and cause the carpeting and adjacent wall to singe or burn. A definite safety hazard!

SERVPRO can help with damage caused by electrical fires
 

The trained professionals at SERVPRO know how this kind of disaster can affect your family and we are ready to help clean up the damage and make things “Like it never even happened.” The areas above doorways and windows near the fire often contain concentrated levels of smoke residue while areas in direct contact with flames will have more substantial damage. We begin working to remove this soon after we arrive. Allowing this substance to remain longer only allows it to adhere more tightly, making it more difficult to clean away. We also clean anything else in your home where smoke residue and soot settled. After a fire, odor from the fire, even if a low smoldering flame, becomes very noticeable. While cleaning soot off surfaces removes a significant amount of this odor, if the fire created enough smoke, the odor left behind might remain because its source hides in areas where our tools cannot reach. Our IICRC-certified Odor Control Technician (OCT) can efficiently manage this mess. For the toughest odors, we rely on thermal fogging and other techniques. For smaller fires, the use of gel packs and injected deodorizers often suffices. Working with a trained fire remediation company allows you to have options should you experience an electrical fire.

Enjoy the technology but know who to call

 
Technology is here to stay, so understanding how to safely charge up your devices is critical to keeping your home from experiencing fire damage of any kind from electrical devices. SERVPRO of Phoenix is ready to help should you experience an electrical fire and can provide you with the level of service you deserve. Call us at (480) 503-2090 so we can help mitigate your home after it suffers smoke or fire damage from electrical devices.

SERVPRO Offers a Variety of Fire Remediation Services for Homeowners

9/9/2021 (Permalink)

Regardless of the size, a fire can cause some severe damage to your home. Depending on the extent of the damage, you may need professional fire remediation services to minimize additional damage and ensure a complete restoration. Understanding what kind of fire remediation services are available to you can help you be better prepared should your home experience a fire.

SERVPRO professionals are trained to help


SERVPRO technicians are IICRC certified which allows us to offer a variety of fire remediation services to address fire damage and get the restoration process started right away after a fire. SERVPRO of Phoenix is dedicated to responding immediately to your Phoenix fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost. With recovery solutions including debris removal, soot, and smoke residue cleanup, addressing indoor air quality concerns, and reconstruction efforts, our IICRC-certified technicians and contractors can respond quickly to help.

Fire remediation service options

Here are some services that are available to you after you experience a fire in your home.

  • Mitigation services: The focus of mitigation services is to secure your property and prevent any further damage after the fire has occurred. These services include boarding up any openings to secure the property, providing an alternative source of electricity, and emergency drying to prevent secondary water damage. Handling these issues quickly can keep further damage to a minimum
  • Structural cleaning services: Structural cleaning services involve removing smoke and soot residue from your home and deodorizing the premises after a fire. Our experienced SERPVRO technicians step you through the entire process and strive to repair as much damage as possible. As the homeowner, you’ll be fully involved in the process from beginning to end.
  • Contents cleaning services: Smoke and soot can damage your personal belongings and furniture if not cleaned promptly and thoroughly. While it may seem that wiping down belongings will suffice, that’s not always the case. SERVPRO technicians have expertise in cleaning and restoring many personal items such as furniture, documents and photographs, and other valuables after smoke and soot damage. We use state-of-the-art equipment to get rid of the damaging smoke and soot as efficiently and as quickly as possible and restore your belongings to pre-fire condition whenever possible.
  • Specialty cleaning services: We also help you to subcontract the cleaning of precious or delicate items such as electronics, clothing, and expensive artwork.
  • Reconstruction services: In some instances, a fire can cause structural damage that cannot be restored by fire damage restoration services. If there is a need for reconstruction or structural repair, you may need the help of licensed general contractors. SERVPRO’s building services are available to help.

Fire damage restoration is a slow process that takes time and patience. With SERVPRO, you get a team of fire damage restoration professionals who can help you restore your home back to preloss conditions in no time.

Contact SERVPRO of Phoenix after a fire

Call SERVPRO of Phoenix today at (480) 503 - 2090 to schedule an appointment and discuss your options today. Our experts are here to offer you all the help and guidance you need to make the whole process as painless as possible. We’re here 24/7 to serve you!

Tips to Keep Mold from Growing in Your Bathroom

9/8/2021 (Permalink)

For some people, fighting mold and mildew in their bathroom is an ongoing problem. Regardless of the time of year, fighting mold in the bathroom is necessary if you want a clean bathroom as well as preventing damage to the walls, flooring and ceiling. Here are a few tips to keep that mold growth at bay.

Mold spores are everywhere

One misunderstanding most people have about mold is that mold only grows in certain places. Unfortunately, that’s not necessarily true. As a matter of fact, microscopic mold spores exist almost everywhere, both indoors and outdoors. Consider these facts:

  • Mold is present almost everywhere, indoors, and outdoors.
  • Mold spores are microscopic and can drift in the air, entering your home through windows, doors, or AC/heating systems.
  • Mold spores flourish on moisture. Mold spores can rapidly grow into colonies when exposed to water. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

How to stop mold growth

All bathrooms will have some level of moisture present at all times; it goes with the nature of the room, but by eliminating as much moisture as possible in the bathroom, you can stop mold growth. Maintaining a mold-free bathroom is fairly simple if you follow these tips and remain diligent in your cleaning effort.

Utilize a good exhaust fan

Effective fans are a good defense against mold and moisture in your bathroom. Be sure that all your bathrooms have a well-functioning fan. Make sure the cubic feet per minute count is enough to cover the size of the bathroom (manufacturers will list this on the box). Run the fan during all showers and baths and for at least 30 minutes afterward.

Use a squeegee

Believe it or not, using the squeegee on your tub and shower walls after every shower or bath reduces up to 75 percent of the moisture in the air. That takes care of so much moisture that can lead to the rapid growth of mold in all areas of the bathroom so use one after every use!

Look for and fix all leaks

If you have any leaks within the bathroom, fix it right away, no matter how minor it may seem. Call a plumber and have them check for any hidden leaks within the walls. Going a long period of time with any leaks will ultimately cause mold growth and will make it hard to get rid of later.

What to do if you find mold

No matter how diligent you are, you may still experience mold in your bathroom. If you find mold, have a mold remediation professional take care of it. Mold is resilient and getting rid of it is hard. SERVPRO of Phoenix has trained and certified mold specialists to help you with your mold issues so reach out to them at 480-503-2090 to help you address the mold growth.

Residual Damage from Storms Can Cause Issues if Not Detected

9/8/2021 (Permalink)

Phoenix experienced a fairly substantial monsoon season this year, with a torrential amount of rain dropped in a short period of time. Most homeowners will do a cursory review of their property following such big storms; if no damage is found, the storm is soon forgotten. Unfortunately, not all damage shows up right away, and going undetected can cause serious issues.

The damage we see after a storm
 

Storm-related flood damage in Phoenix happens to homes every year. Once the downpour is over, the effects can be mild, like soggy area rugs, to minor issues such as leaky windowsills, to devastating such as a loss of walls and floors. Since these are easily spotted, it makes sense to call remediation specialists like SERVPRO who are ready with a highly trained team of technicians and years of experience to restore each home to its original condition.

The damage you may overlook after a storm
 

Since the rain strikes so quickly, it’s difficult for the ground around our homes to absorb all of the moisture. Pair with that the heavy rains and high winds that can cause damage to our roofs, and you can see why monsoons can cause so much damage. Unfortunately, sometimes that damage is difficult to see. Perhaps just enough water seeped into your roof through a small crack to slowly accumulate in your attic. It may not be enough to see if it doesn’t seep through to your ceiling with those telltale brown spots. Nonetheless, if left untreated, those small leaks can cause big problems. Not only does the water cause additional weakness in walls and ceilings, but long-standing water can cause mold growth. You may also experience water seepage behind walls that go undetected until mold growth appears.

How to detect unseen issues

Telltale signs of water damage in attics and ceilings might be the brown water spots that appear on ceilings or walls. You might also see bubbling of paint or bulging of drywall. Another sign of unseen damage is odor. Mold growth over time can cause a musty odor even before you see any kind of mold growth. All of these indicate a problem that needs to be addressed immediately; ideally provided by a storm remediation specialist.


Get help immediately to address issues

By the time you spot damage that has been lingering, chances are the situation has been there for a bit. That is why it is so important to call us immediately at the first sign of a problem. Not only can we address the damage or mold growth, but we’ll also identify the areas of weakness can address those as well to prevent future damage.

 
At SERVPRO of Phoenix, we do everything we can to return your home to its original condition and to help you prevent as much of the damage as possible in the first place. If you want to reduce storm damage in your home in the future, call us today at (480) 503-2090 to schedule an inspection.

Fight the Flood Damage in Your Home with Professional Water Damage Remediation

8/23/2021 (Permalink)

Water can be quite merciless in the amount of damage it can do to a flooded home. It can seep through solid materials like concrete or blocks if given enough time and make its way into any crack or crevice found on your property. If you experience a flood in your home, it’s important to work with professionals to get it addressed immediately.

Professional water damage restoration 

A professional water damage restoration specialist in Phoenix can help you fight back against water issues damaging your home.  With a variety of tools, experience, and training a quality SERVPRO technician will work hard to produce the results you deserve. There is no reason for you to take problems like this on alone, in fact, it is likely better that you seek help from the start. With years of experience, SERVPRO can remove water from your home and address the resulting damage.

How water can damage your home
 

SERVPRO technicians respond to a variety of water intrusion situations and provide custom solutions to make sure it’s addressed. Since flooding can happen to homes for a variety of reasons, addressing the source of the water, removing the water, and repairing the resulting damages takes expertise to handle each unique situation. During the winter months, you may have problems with frozen or broken pipes depending on the weather. When a pipe bursts, you can easily find your home filled with over 6-inches of water within minutes. Though not typical in Phoenix, unusual winter freezes do happen, leaving homeowners unprepared. Some homeowners have had issues with their pool. If allowed to overrun while refilling your pool, water can quickly fill a basement, flooding storage and causing significant damages. SERVPRO also responds to a variety of issues concerning washing machines or dishwashers. A malfunctioning appliance can flood your home within minutes, leaving little time to react. Causing serious damage to your flooring, furniture, and belongings, or even leading to additional hazards that make it hard to recover.

How water is removed and damages addressed
 

It takes industrial-grade water extraction equipment and infrared moisture detectors to get water out of every nook and cranny where water seeps into. While homeowners mistakenly feel they can clean up water on their own, without a thorough job, other issues such as mold and odors can occur. Cleaning, deodorization, and sanitation technicians with the proper training provide you with your best opportunity for recovery after a home is flooded. We follow a specific water restoration process to ensure the best outcome.
 
All you have to do is contact SERVPRO of Phoenix to receive quality one-stop solutions; we can help you recover from most of the problems that occur in your home, call us today at 480-503-2090.

Recovering From Storm Damage to Your Business

8/17/2021 (Permalink)

This has been a significant monsoon season so far, with no end in sight. Many businesses have already experienced storm damage to their businesses which has interrupted if not completely shut them down until repairs are completed. Here’s what you need to know on how to recover from water damage to your business.

What causes damage during monsoons

The severity of a monsoon storm can bring damage in a number of ways. With the expectational amount of water that occurs in a brief period of time, flooding is a typical result of monsoons. Depending on how severe the water damage is in your Phoenix business, professional restorers might not require a long span of time to restore your building and get your business ready for its nightly influx of customers. Of course, more severe instances might require a temporary closing, but one of the benefits of choosing professional services is that the job is getting done more efficiently, so your customers and employees are not without a place to go for very long. High winds can also cause damage, downing trees that can in turn damage businesses, roofs damaged or debris breaking windows. Then there is the lighting which can strike a building causing a fire. Monsoons are a triple threat to businesses, so it’s important to be prepared and know who to call.

What happens when you experience damage to your building

From the moment that our SERVPRO team arrives at your business, we work to determine the source of damage and get this area repaired. This repair is the first step in restoration, as it prevents further damage to the area while cleanup and repairs are underway. While more significant circumstances could warrant the replacement of materials and extraction equipment, often water damage incidents only require basic cleanup techniques and high-powered drying tools, whereas fire may need more significant remediation. For most businesses, water damage is the main result of a ferocious storm. Drying the area is a critical step of restoration. This process usually implements air movers and dehumidifiers but could also require more specialized equipment for specific areas and materials that require water removal. Ultimately, once the area gets dried, our SERVPRO professionals can work on deodorization before deeming the project completed. If fire or high wind damaged your business, SERVPRO will use a variety of techniques to address the damage and get your business up and running again.

Being prepared can help businesses recover

Oftentimes, valuable time is lost as business owners scramble to reach the right people to help get the recovery process underway. They also are unsure where shutoff valves are, or how to protect the assets in their building. SERVPRO strongly suggests having an Emergency Ready Profile (ERP) in place to help facilitate reaction and recovery when a business experiences damage of any kind.

Overcoming damage in your business is not something that business owners should manage on their own. From repair to restoration, professional remediation service is often far more cost-effective. You can rely on our SERVPRO of Phoenix technicians to help you overcome the mess and get your doors back open quickly. Give us a call today at (480) 503-2090. We are available 24/7 to help your business recover from storm damage to your business.

Find Mold in You Home? Here’s What to do and What to Avoid

8/10/2021 (Permalink)

Monsoons bring an elevated level of moisture to the air, ideal for mold to grow. Since mold spores are present everywhere, it’s not too difficult for mold to grow in Phoenix homes and quickly become an issue. If you find mold damage in your home, it’s best to contact a professional to handle it. However, many people choose to ignore the issue and let it progress or try to deal with it on their own. If you find mold in your home, learn what to do and what to avoid.

 
Mold Won't Go Away On Its Own

One of the most important reasons to call a professional mold remediation service for mold damage to your home is that the mold problem cannot be solved without intervention. The area must be dried, cleaned, sanitized, and possibly repainted or rebuilt if the mold infestation is well-developed. If this isn’t done, mold spores can continue to grow and spread to other parts of the home, oftentimes completely undetected as it grows behind walls and other dark, out of the way places in your home. The best time to call SERVPRO of Phoenix is when the damage is relatively new to keep damage and expense at a minimum. Mold doesn’t go away on its own and needs to be addressed quickly.

 
Cleaning Mold Up Yourself Can Make the Issue Worse 

Trying to eliminate mold damage on your own can be detrimental to the home. Even if you remove all visual signs of growth in your home, it is almost impossible to eliminate airborne spores and hidden pockets of growth without advanced tools and cleaning products. SERVPRO uses advanced moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible. When homeowners try to tackle mold growth on their own, they’re likely only going to eliminate the mold growth they see, leaving undetected mold spores behind to continue to grow, often unnoticed until the damage is substantial.

Moldy Smells Remain After the Mold is Gone

Long after a mold colony is removed, the strong, musty odors it may have caused can remain in a home. These odors take years to leave your home on their own and can grow unpleasant over time. SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are embedded deep within the walls and floors of your home. Finding and eliminating mold is only part of the problem if your home experiences mold. Odor removal is an important step that shouldn’t be overlooked.
 
SERVPRO of Phoenix is a leading provider of mold damage remediation services. For our expert help with mold in your home, give us a call at (480) 503-2090. We’re available 24/7 to help you with your mold issues and get your home back to normal.

What to Do When You Need Biohazard Cleanup for Your Home or Business

7/14/2021 (Permalink)

Disasters such as flooding, fire, and storms can cause significant damage requiring specialized cleanup. While most homeowners and businesses know to call remediation specialists such as SERVPRO, not everyone is aware that SERVPRO can also help with biohazard cleanup. Here’s what you need to do when you need biohazard cleanup for your home or business.

What is considered biohazard?

When people hear the term “biohazard”, they think of toxic chemicals or some other toxic spillage. However, the following are all considered biohazardous when it comes to cleanup services by SERVPRO of Phoenix:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Any of these situations require professional biohazard cleanup services.

SERVPRO has expertise in biohazard cleanup services

Should you experience any of the situations above, it’s important that you do not try to clean up the situation in your home. Trained biohazard cleanup professionals know how to handle each kind of situation, so it's imperative that you deal with professionals to get the problem handled. If you experience a sewage backup, SERVPRO of Phoenix will come in and remove the sewage, contaminants, and moisture, and help ensure the structure is thoroughly cleaned, disinfected, and deodorized. Should your home or business experience a crime scene, we will remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime, or death. We will clean, disinfect, and deodorize the structure. If illicit drugs are the biohazard, we follow federal and state guidelines to professionally clean all surfaces.

We are available 24/7 to help with biohazard cleaning

These kinds of situations are never anticipated, but should your home or business experience a biohazardous situation, contact SERVPRO of Phoenix 24/7 at 480-503-2090 to help get the issue addressed and cleaned up.

Drying Out Your Home Quickly is Crucial to Minimizing Damage After a Storm

7/14/2021 (Permalink)

Monsoons can drop a significant amount of water during a short period of time, which cause flooding in your home. Whenever a flood occurs, no matter how minor it may seem, it’s important to dry any property that sustains water damage as quickly and efficiently as possible. Drying out your home quickly is crucial to minimizing damage after a flood.

Excessive water promotes mold growth

Even if a small amount of water enters your home after a flood, simply grabbing a mop and some paper towels may not be your best option for several reasons. First, while you may get up the excessive water, you’ll be unable to thoroughly dry out materials like carpeting and drywall. Furthermore, there may be water you don’t see behind walls or on windowsills. It’s important to get everything dried thoroughly and quickly. SERVPRO professionals can assist with faster drying.

Why time matters when water is present

Faster drying means less time for existing mold spores to cause mold growth, which may weaken structural materials like wood framing and drywall to the extent that they have to be replaced. SERVPRO water remediation specialists are aware of this and are trained to address the situation. Using advanced dehumidification systems, SERVPRO can reverse any flood damage on your Phoenix property and thereby prevent mold growth. We have access to powerful water extraction equipment that is far more efficient at reversing flood damage than traditional vacuum units. These tools allow us to extract moisture from floors, pads, and carpets effectively, leaving the underlying surface as dry as before. SERVPRO’s water damage restoration experts use special procedures to help minimize the repair costs while accelerating the drying process. Rapid water removal after flood damage also helps prevent irreversible swelling in porous materials like wood and paper, rusting on metals, shrinkage in drapes and upholstery, and moisture damage to electronic equipment.

Use the experts at SERVPRO for storm damage

Each second counts when a flood comes knocking. Our technicians have IICRC certification so you can be sure of a thorough restoration process. SERVPRO is locally based so we can respond quickly to your emergency and begin work right away. We’re available 24/7 for any flood or storm damage situation you may experience. With many years of experience, SERVPRO of Phoenix is dedicated to ensuring that flood damage is addressed quickly, professionally, and thoroughly. For any restoration needs, call us at (480) 503-2090.  

SERVPRO Commercial Remediation Services Help Businesses Recover After Disaster

7/13/2021 (Permalink)

Disasters of any kind can strike Phoenix businesses. From destructive monsoon storms to mold to fire damage, when a business experiences damage, the loss can be compounded by the inability to run a business until the damage is addressed. SERVPRO of Phoenix is here to help after your business suffers a water, fire, or any other loss.

SERVPRO’s trained professionals stand at the ready

SERVPRO has trained professionals on call 24-hours a day that are ready to answer your call and come to the rescue for whatever damage your business may suffer. Our water extraction and restoration technicians can mitigate damages caused by a water or fire event and get your operation back up and running as quickly. From fire damaged office spaces to flooded warehouses, and anything in between, SERVPRO of Phoenix has you covered and can make commercial water and fire damage “Like it never even happened.”

Getting your business back up and running

Monsoons can be particularly damaging to businesses. Commercial water damage can cause many issues for businesses including loss of productivity which can cause logistical challenges.  Let SERVPRO help with our commercial water mitigation and restoration services. Our highly trained team of IICRC certified restoration and drying specialists not only restore your property but your piece of mind and reclaim order in a hectic situation. We’ll work with your property managers to review the situation completely, offer our suggestions for remediation, and inform them every step along the way until the process is finished, helping to get your business back up and running as quickly as possible.

How SERVPRO can assist with damages

Our crews can extract water from your commercial facility and start the drying process quickly so that you can get back to production or back to regular operation as soon as possible. If your business experiences fire or mold damage, we’ll diligently work to address the issue until your business is restored. Even if your facility has been significantly damaged, SERVPRO can work with your operation team to implement alternative daily operations so that your business can continue to operate and conduct business while the facility undergoes the drying process. No matter what kind of disaster you face, our commercial restoration services can help.

Contact SERVPRO for your commercial damage remediation needs

SERVPRO of Phoenix is a locally owned business so we know how crucial it is to get back up and running as soon as possible. We understand that every day that production or operations are interrupted, affects your business's bottom line. Don’t let damage of any kind ruin your business. Call the pros that are faster to any size disaster and can get the job done right the first time. Contact us 24/7 at 480-503-2090 to get on the road to recovery quickly.

How SERVPRO Addresses Flooded Homes After Monsoon Storms

7/2/2021 (Permalink)

Monsoons can come on fast and furious, dispersing a significant amount of water in a very short amount of time. This can result in homes being flooded unexpectedly. While the amount of flooding might change from one home to another, one of the defining traits of most flood damage is a need for water removal. Choosing the right tool for this task is one of the many obstacles that our SERVPRO of Phoenix team faces as we respond to the emergency.

Doing the job right with the right tools

Our decision on which tool might be best for a certain water removal task depends on several factors, including:

  • Depth of the stormwater in the flooded areas
  • Present hazards that might exist in or outside the home
  • Debris in the standing stormwater
  • The volume of water throughout the house

Knowing the best machine for addressing flood damage in homes can save customers time and money on the restoration work done to their property needs. Often water removal comes down to one of three primary extractors in our inventory or fleet.

Gas-Powered/Engine-Driven Pumps 

Many of the fuel-driven pumps in our inventory have larger intake and discharge hoses, making them better suited to flood water removal where debris and solids might exist. With natural flooding, such as that caused by monsoons, sediment and solids can get carried in with the water, so you need a solution that can address water removal as well as what’s in it for the best results.

Submersible Pumps

Electric submersible pumps are among the most versatile water removal tools in SERVPRO’s arsenal because they have long discharge lines. These powerful units don’ draw excessive electricity, making them ideal for recovery efforts where the power has gotten severed or is significantly limited.

Wet Vacuums and Wands 

When water depth gets below two inches in the affected area, submersible pumps are no longer effective. Wet vacuums are the staple of low depth water removal, as our vacuums can have numerous attachments that can help remove water from flooring and carpeting as well.

Call SERVPRO if you experience monsoon flood damage

Because monsoon floods can present several scenarios when it comes to water damage and flooding, having options for water removal is critical to the success in water remediation efforts. We strive to provide a fast response to these emergencies, ensuring that conditions do not worsen dramatically before we can get pooling water under control with extraction equipment and techniques. No matter how severe water losses might be after a flood, you can count on our SERVPRO of Phoenix for effective water removal solutions. Give us a call today at 480-503-2090.

Commercial Restoration Services for Damaged Businesses

6/28/2021 (Permalink)

Flood or water damage can happen to businesses for a number of reasons. Our strong monsoon season most certainly can trigger water-damaged roofs leaking or collapsing or bring high floodwaters into the building. Commercial flood damage restoration services are meant to help a business to return to its normal operations after the disaster. To get your business to pre-damage condition, you need to act quickly and minimize further damage, get the debris removed from the building, and have the damaged areas repaired.

How SERVPRO approaches flood-damaged buildings

When our SERVPRO technicians arrive at your business to perform commercial flood damage restoration, we first determine if the property is safe to re-enter. We also evaluate the damage and record everything that is damaged or otherwise compromised as your insurance provider may need a report before making any compensation for repairs. When restoring your office furniture, we inspect it to find out what is restorable and what is unsalvageable. Sometimes, it is not the water that causes all the damage; excess humidity can also cause some degree of destruction such as mold or mildew. Where possible, we can move the furniture to a dry location to assist the drying process. If the furniture cannot be moved because of its weight or any reason, we place a wood block or aluminum foil under the legs to prevent contact with the wet carpets. If upholstered furniture was wholly submerged in the water, its fabric covering experience mold growth quickly and become hard to salvage. We have a very specific process when caring for your belongings, whether it’s at your place of business or your home.

Working fast and efficiently to get your business running again

Our SERVPRO technicians know that every hour spent cleaning up is an hour of lost revenue and productivity. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. We are part of a national network of over 1,600 franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale events and disasters. SERVPRO of Phoenix has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. We’ll remove the water and work diligently to restore your place of business to pre-water damage condition as quickly as possible. We also offer building services should the water leave extensive damage requiring structure repairs to drywalls, etc. All reconstruction is completed in-house giving us more control over the quality and timing of work.

If your business experiences water damage due to monsoons or other flood situations, contact SERVPRO of Phoenix immediately at 480-503-2090 to get your business back to normal as quickly as possible.

Suffered Monsoon Storm Damage? Take These Steps To Recover Quickly

6/28/2021 (Permalink)

When monsoons arrive again this year, they’ll once again leave behind some severe storm damages to homes and commercial properties. Though you may already have flood or storm insurance, understanding the amount of damage to your home or commercial property will benefit you if you experience storm damage. It’s no surprise that insurance adjusters are busy during monsoon season, so being prepared prior to their arrival will save both of you time and headaches.

Call the pros when damage happens

If your first call is to your insurance company after damage happens, your second call should be to your local storm damage restoration company, like SERVPRO of Phoenix. Storm damage companies understand the process well and will help guide you through the process, letting you know what to expect. Contacting your damage restoration company will benefit you in the following ways:

  1. You’ll receive an initial assessment of storm damages
  2. There will be less time between initial damage and water extraction, preventing further damages
  3. You’ll have an itemized list of everything damaged by the monsoon, which you will need for the insurance claim
  4. You’ll have photos of any of noted damages, which will help improve your ability to get the claim accepted

Being prepared helps the process

Any monsoon season leaves adjusters overwhelmed which may impact their ability to get to you quickly. By preparing prior to their arrival with the storm damage documentation, along with having contacted the storm damage cleanup company, your adjuster will have an easier time getting things done and the process started quickly.

Another tip for any damage you experience is to take video of the property affected by the storm and collect any receipts for damaged items, if you have them available. Video is especially important if it has been a few days between when the storm hit and the restoration process because by then, mold may have started growing. Now you’ll need to have mold remediation and removal.

Call SERVPRO for storm restoration

SERVPRO of Phoenix is the leader in the storm damage restoration industry that you can trust. We take the services we provide very seriously and our customers are important always important to us. Up-to-date with the training and certificates, our techs are not only skilled and experienced, but they have a lot of compassion. Available for storm damage emergencies 24/7, SERVPRO of Phoenix responds quickly! Call 480-503-2090 if you experience any flood or storm damages this monsoon season.

Learn How to Detect and Prevent Mold in Your Home

6/3/2021 (Permalink)

Phoenix homeowners don’t consider mold to be a threat to their homes, assuming those issues are more likely to happen to those living in damper climates. However, mold is still very much an issue even in a drier climate like Phoenix. It’s important to learn how to detect and prevent mold in your home.

How mold damage starts

Mold damage to Phoenix homes usually starts in areas where homeowners don’t spend much time, or in a room they infrequently enter, such as attics, basements, and laundry rooms. Mold needs dampness to grow, so these spaces are ideal, as are bathrooms and kitchens. If there is a slow or undetected leak, over time mold will grow. Depending on how long the situation has been in play, the damage can be significant; more than a homeowner should try to clean up themselves.

Calling in experts to deal with mold

SERVPRO technicians know to look for the source of moisture as one of the first steps to addressing mold damage. Our specialists do this because mold cannot grow without enough moisture to cause dormant spores to expand and begin seeking out more water and a food source. It’s a common misperception to think mold can be completely removed from a home. Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible. However, eliminating nearby sources of water forces the spores back to an inactive state, stopping mold growth. SERVPRO specialists can repair minor plumbing leaks that often lead to mold growth and fix small tears in the roof or siding on a home that allows water inside.

How SERVPRO addresses mold damage

 
As the mold grows inactive, it dries out, and SERVPRO techs can use vacuums with specially designed HEPA filters to trap mold spores off surfaces and even from the surrounding air. If the mold layer is very thick, they can also use water or a cleaning agent to break it up and then vacuum or wipe off the mold with a sponge. In areas where it is difficult to reach every surface, we can spray an anti-fungal agent to help eliminate all active spores or use a fogger to generate a cloud of chemical agent to stop growth. The fogger device is particularly useful in small, enclosed areas like attics, or even garages. Our trained technicians follow a very specific mold remediation process to ensure mold is addressed and damage is repaired.

How homeowners can prevent mold damage to their home


One action a homeowner can take to prevent mold or stop it before it becomes a significant problem. Is to look around your out-of-the-way spaces at least once a year. Mold can grow almost anywhere, but a simple, visual inspection can quickly stop it. Address small leaks quickly, and don’t allow any area damaged by water in your home to go unaddressed. Remember also to use your nose; if you detect that musty odor, which mold produces, you likely have a mold issue. Learning to detect and prevent mold can save you time and money. If you do have mold issues, contact  SERVPRO of Phoenix at (480) 503-2090 to do a thorough check and address the problem.

Bathrooms are a Typical Source of Water Damage in Phoenix Homes

4/30/2021 (Permalink)

Many instances of the flooding and other water damage experienced in Phoenix homes start in the bathroom. Bathrooms are a common source of water damage which can be created by overflowing toilets, overflowing sinks, under sink pipe bursts, overflowing bathtubs or water pipe leaks underneath the flooring. SERVPRO of Phoenix has water restoration specialists to help recover from the water damage cause by any issue in your bathroom.

Finding the source of water damage

While an overflowing toilet or bathtub is never easy, homeowners are usually immediately aware when the damage happens, unless they aren’t home at the time of the flood! Unfortunately, there are leaks that can happen behind the walls of bathrooms that can go on for days, weeks or even months without being suspected until the damage is significant, including the presence of mold. That’s why water damage in bathrooms can cause considerable damage. Even the more obvious issues can go undetected if the homeowner is out of town for any significant amount of time. Other times, an exceptionally high water bill is the only thing that alerts a homeowner something is amiss. Regardless, water damage needs immediate attention to help restore the bathroom quickly.

What to do after your bathroom floods

While you’re waiting for SERVPRO to arrive, here are a few water damage tips:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Remove wet area rugs
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry area

What happens when water damage specialists arrive

When the SERVPRO water damage team arrives, they get to work to immediately assess the damage. They’ll inspect the damage and make an assessment in order to rectify the situation. Next, they’ll use their expertise with advanced equipment to extract the water using pumps and vacuum units to rapidly remove water from your bathroom and surrounding impacted areas, which helps prevent further water damage and mold growth. Then comes drying and dehumidification to help prevent odors and mold from growing. Next, they’ll clean all the restorable items and structures damaged by the water as well as sanitizing treatments to remove odors and deodorize your property. Finally, there’s restoration, restoring your home to its pre-damage condition which might include minor repairs like replacing drywall, tile floor repair, painting, or installing new baseboards in your bathroom. More significant repairs may include tarping, boarding up, packing, and moving, or other repairs. SERVPRO of Phoenix can simplify the restoration process by handling the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality.

Bathrooms are a common area when it comes to water damage and flooding but choosing the best water damage restoration company can make the recovery process easier. Contact us at (480) 503-2090 to get your water damage handled quickly and professionally.

Actions to Avoid Following a House Fire

4/26/2021 (Permalink)

Once a home fire has been extinguished, it’s a natural impulse to try and clean up as quickly as possible but doing so may cause more damage than good. Below is a list of actions to avoid following a house fire to help you recover quickly and safely.

Avoid using electronics

After a fire, it’s best to wait until a professional arrives on the scene to ensure electronics are safe to use. This includes TVs, computers, and DVD players. Even the A/C needs to stay off until you get the all-clear. Turning on electronics can create greater damage.

Don’t try to clean possessions on your own

While it’s tempting to grab a bucket of water and get to work, it's best if you do not clean walls, ceilings, and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice. In some cases, different types of approaches to cleaning are necessary for different items to avoid causing further damage, so it’s best to wait for a fire remediation professional to give you advice before trying to clean on your own.

Toss all food in your home

Never eat anything that was in the home during the fire. Smoke, soot, and chemicals can get into everything and it’s better to be safe than sorry. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished. That includes canned goods. Heat damage may not be seen on the outside of canned goods, but the heat can re-cook the ingredients in the can causing harm.

Refrain from cleaning up after firefighters

Unfortunately, extinguishing a fire can cause a mess on its own as fire retardants and other foams or powders may have been used to stop the flames. Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the cleanup of these areas as they have the equipment to handle different types of chemical cleanup on a variety of surfaces.

It’s always tempting to start the cleanup process immediately and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible. If you experience a house fire, contact SERVPRO of Phoenix 24/7 at 480-503-2090 to get the help you need.

How to Handle a Water Main Break to Minimize Damage

4/21/2021 (Permalink)

It’s unfortunate and overwhelming, but when a water main breaks, causing potential water damage, how you react is critical. A break in a water main typically affects roads and the surrounding properties, causing water damage to residential and commercial property. If you live or own property near a water main, you are also at risk of costly. What are the common signs of a break, and what should you do after it happens? 

What is a Water Main?

A water main is the main pipe that provides water throughout the city or town. Usually, most water mains and other pipes are all underground. Nowadays, water mains are constructed of concrete cement, but many older ones were constructed of cast iron or galvanized steel. Though sturdy upon installation, when a water main breaks, thousands of dollars in water damages caused by the water main break can be overwhelming.

What to Do After a Water Main Break

One of the first things you should do after the main water line breaks is call the local Water Department and report what happened. The sooner they are aware of the issue, the sooner services will resume normally, and the extent of water damages are mitigated. Limit the amount of water you use while the water main break is releasing. Don’t drink the tap water and avoid using the bath or shower, laundry machines, or the dishwasher, or any water source if possible. Inspect your property to see if there is any water damage. Be thorough in your inspection to include basements and crawl spaces impacted by water. Be sure to document any damages from the water main break that you find. Depending on the damage, contact your insurance agent and SERVPRO of Phoenix to assist with water removal and remediation. When the water main break has been repaired or replaced, run all faucets and hoses until the water is clear. Flush out your hot water tank by opening the hot water tank faucets and let them run until the water turns cool. Repeat this process a second time after about an hour so that the sediment inside will clear out. Inspect the aerator on all faucets for any debris. You many need to replace some of the aerator screens, but make sure they are all clean of any debris. Any under sinks or house water filtration systems should have their filters replaced also. For refrigerators, run the water for several minutes and then change the filter. With ice makers, let it continue to make ice, but refrain from using any of it for several days.

What Causes a Main Water Line Break?

One of the more common reasons that mains break is due to the age and the environmental temperature surrounding the main. Since installation, a water main goes through a lot of wear and tear which can lead to a failure.  When colder temperature begins to freeze the ground, the ground begins to harden and contract putting immense pressure against the water main. The water inside can freeze which as well then adds pressure pushing out from within the water main. While freezing isn’t usually an issue in Phoenix, water temperatures do cause damage too. Warmer and drier temperatures tend to make the grounds shift, crack and settle which causes some twisting and the water main breaks spraying water until help arrives If you live or work near a water main, keep an eye out for any signs of it breaking and be sure follow these tips to prevent and mitigate water damage. Most importantly, be sure to contact a water remediation company like SERVPRO to address the situation as quickly as possible. We can be reached 24/7 to help if you experience any kind of water damage. Call us at 480-503-2090 to get help quickly.

Electronics Fires Are a Risk for Most Homes

4/21/2021 (Permalink)

Fires caused by electronics are on the rise in household across the country. More and more homes are investing in various types of electronics, all in need of charging at one point or another, and often left unattended while they’re charging. While there are basic safety habits that we should follow for these devices, most of us disregard these habits and put our homes at risk. When a house fire caused by electronics occurs, and the recovery process can be tough.

Preventing a house fire from electronics

Computer, tablet, and cell phone chargers need space for air circulation, as they put off a substantial amount of heat during charging cycles which must be dispersed with the right amount of ventilation. Unfortunately, it’s not uncommon for people to put these chargers by their beds, surrounded by flammable items which can cause significant heat. Devices that are covered up and not able to “breathe” can build up the heat and ignite a fire; often when no one is home to quickly extinguish the flames or asleep and unaware a fire has started. The lithium-ion batteries in these devices have containers that are pressurized and can rupture if the temperature goes up too fast or melt if they are heated for a long time. Many people think electronics fires are caused by faulty chargers, but these fires can happen when devices are on a charger or not. Following basic safety rules can protect your home from a house fire. Fire damage in your home from your electronic devices are almost entirely avoidable with a little diligence in following safety rules. Not charging your phone in or by your bed, and making sure all devices are on a hard, flat surface while charging helps avoid these disasters. Also keeping any charging electronic uncovered to allow for proper air circulation helps with overheating and potential fire damage.

If you experience an electronics fire

If you experience fire from an overheated cell phone, tablet, or other devices, there’s additional clean-up to face once the flames are extinguished. It’s best to leave the cleanup to the professionals at SERVPRO of Phoenix. SERVPRO has the training to know how to clean up your home after a fire of any kind and understand the special challenges of fires caused by electronics.

When electronics burn, they emit particles like those from burning plastics which become electrically charged are known as ionization. The particles can adhere to surfaces and can be a challenge to clean. At SERVPRO, we understand that because of this, clean up after an electronics fire takes special care to not only get rid of the smoke particles but to eliminate the acrid smell that accompanies burned plastics. Our highly trained technicians use advanced technology to clean your home, removed the damaged electronics, and address any odor issues to restore your home to pre-fire conditions. When a SERVPRO technician arrives on the scene, they’ll do a comprehensive job evaluating the situation, providing you with a clear plan ahead of time so you know exactly what to expect.

Contact us when you need help

You can rest assured that your home can be cleaned and restored by our staff thoroughly when you reach out to us at (480) 503-2090. We’re available 24/7 to help you recover from a fire caused by electronics.

Why Use SERVPRO for Your Disaster Recovery Needs?

3/24/2021 (Permalink)

No one plans for an emergency, but when disaster strikes, it’s good to know who you should call to get help with disaster recovery as quickly as possible. Learn why you should choose SERVPRO for all your disaster remediation needs.

When disaster strikes, be prepared

At different times in life, we may find ourselves in emergency situations that call for quick reactions. In cases where a home or business structure in Phoenix is being compromised by unhealthy and/or unsafe conditions, SERVPRO of Phoenix is the-fast-response you need to get relief.  Tumultuous situations should be handled by professionals with the right tools to do the job efficiently. When you are choosing your clean-up and restoration specialist company, you may be considering a few important things such as:

  • Convenient location
  • 24/7 availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment

Why SERVPRO is the answer for disaster response

In event of an unexpected disaster such as flooding, fire, or strong storm damage situations, remember, we’re here to help.  We want to make the clean-up process as easy as possible for you and reduce the amount of stress you may be feeling. SERVPRO of Phoenix has trained professionals who are quick to respond and apply the latest equipment and techniques to make your disaster look “Like it never even happened.”

What can SERVPRO assist with?

As our brand’s largest and oldest location in Arizona serving the Phoenix area, we have the experience and broad inventory of recovery equipment to handle disasters of all sizes and types. We have many qualified technicians on our team and collectively have all IICRC-certifications in restoration, remediation, abatement, reconstruction, and disaster recovery. As a long-standing member of the Arizona Multi-Housing Association and similar organizations and committees, our experienced professionals work to provide fast and effective service for all commercial and residential properties throughout Phoenix. Our services include the following:

  • Fire damage remediation
  • Storm damage remediation
  • Water damage remediation
  • Mold damage remediation
  • Professional cleaning and disinfecting services
  • Building repairs
  • Biohazard cleanup
  • Commercial cleaning

If you experience a disaster of any kind, whether you’re a homeowner or a commercial property owner, contact SERVPRO of Phoenix 24/7 at 480-503-2090 to help recover from any disaster you may encounter.

It’s Not Too Soon to Prepare for AZ Monsoons

3/18/2021 (Permalink)

Monsoons in Arizona will be here before you know it, bringing damaging water with them that can threaten your home. Water from a monsoon does not have to spread over a large part of the home to cause flood damage in your home. Water in a small area can do a surprising amount of damage to ceilings, walls, flooring, and other belongings, resulting in unwanted mold growth and odors. It’s not too soon to prepare for AZ monsoons! Learn more about monsoon storm damage and what to do.

Standing water after a monsoon storm

After a significant storm, water can seep into your home. Standing water needs to be removed as quickly as possible to stop any further damage to the home and its contents after a flood. SERVPRO of Phoenix technicians can use extractors to get rid of the standing water, even in the most hard-to-reach places. We use our commercial-grade air movers and dehumidifiers to move air out and lower moisture in your home as quickly as possible. If the ceiling below an attic is showing signs of water saturation, we can drill small holes to assist with drying out the area faster and prevent standing water. Our technicians use moisture probes to find out where the water intrusion was so there is no potential for mold growth from untreated areas, which can also lead to unwanted odors. After drying the impacted area,  SERVPRO technicians wipe down the affected areas to sanitize and stop the growth of bacteria and microbes. If affected drywall can’t be saved through our drying techniques, damaged sagging drywall is removed for safety. Often drying is enough to eliminate odors left from water. All of this is meant to stop mold and odors from saturating the area. If there are any residual odors, we have the resources to neutralize them thoroughly. From drying to odor removal to even building services if drywall repair is needed, SERVPRO of Phoenix can help!

Damage to your home’s roof

One rather common occurrence with strong monsoon winds and rain is damaged roofs. When a roof gets damaged by strong winds or fallen trees, and water enters the attic space, flood damage removal needs to happen as quickly as possible to mitigate the amount of damage done to the roof and surrounding areas, including drywall. If the repair to the roof is not completed during the time our technicians are working, they can apply a temporary tarp or barrier to prevent any additional water from entering the home until the repair is finished. Our goal is to stop further damage and help repair the roof as quickly as possible to keep the whole home protected. We know how important a roof is in keeping a home protected and do everything we can to minimize further damage and start the repair process.

Contact us if you experience monsoon damage

SERVPRO of Phoenix is here to help 24/7 if you ever need flood removal from your home. The faster the process starts, the faster our expert technicians can make it "Like it never even happened." Call us immediately if you experience monsoon flood damage at 480-503-2090.

Why Trust SERVPRO with Your Fire Damage Cleanup

3/16/2021 (Permalink)

As a homeowner, it is worthwhile to know the right steps to take if your property suffers a fire damage incident. Different levels of fires require different restoration measures, and as a result, it is smart to contact licensed service providers to mitigate any further damage. These are professionals who are IICRC certified and use the appropriate tools and procedures to restore your contents. SERVPRO’s team is trained in all aspects of fire damage remediation. Learn more about why you should trust SERVPRO with your fire damage cleanup.


Types of fire damage

There are three kinds of fire damages that any homeowner is likely to experience - minor, medium, and major fire damages. Each is associated with varying amounts of smoke residues, affects different areas, and the severity of the damage. While wet or dry cleaning can be enough to restore minor fire damages, extensive procedures may be required when restoring specific fire disasters. Our SERVPRO technicians inspect your property to determine the extent of the damage before conducting appropriate restoration procedures. Before a SERVPRO technician starts any cleaning and restoration process, they first consult with the homeowner so that they know what to expect and what the process will be.

Getting started on fire remediation

Cleaning is one of the first procedures that may be recommended. Before this procedure can start, it is essential to know the kind of residues, the surface they are resting on, and how to find, remove and dispose of them. After pretesting and inspecting the residues, a SERVPRO technician can choose the right restoration method to use for the best results. After our SERVPRO technicians have identified the residues, they remove them using specialized techniques such as vacuuming and dissolving. When a fire burns, it gives off smoke residues that attach to the surrounding surfaces like walls, furniture floors, and décor within a home. When these residues are loosely attached to an area, removing them using vacuuming might be an option. Before performing vacuuming, our qualified technicians always ensure the area is dry. When the residues are firmly attached to the surface, dissolving them may be necessary. SERVPRO trained technicians use cleaning products to dissolve the particles and later on flush, rinse and dry the area once it is clean. After the cleaning process, SERVPRO technicians follow the local requirements to dispose of the particles. Overall, each fire damage situation is dealt with using our vetted fire restoration process. Homeowners can rest assured that regardless of how severe the damage is, they’re being assisted by trained fire damage remediation specialists that know what to do to help clean up the damage.

SERVPRO of Phoenix has several options to mitigate mold, fire, storm, and water damage disasters. Call us at (480) 503-2090 24/7 to help restore your home after disaster strikes.

Do You Really Need to Call in the Pros for a Flooded Room

3/16/2021 (Permalink)

When water damage happens to your home, it’s always an inconvenience to get it cleaned up and back to normal again. Many homeowners ask if it’s really necessary to bring in the professionals if one room floods, wondering if they can simply open up a few windows until the carpet and pad dry out. Do you really need to call in the pros for a flooded room?

When you should call a professional for water damage

There are times that you may not need our services if you experience a small amount of water damage in your home, but it’s always a good idea to find out if the damage you see is really all the damage there is. The question is: when is a good time to call in a professional water remediation service? A lot of times a homeowner or business owner may not realize how much they really need SERVPRO’s services. Unfortunately, the water damage you see is only the tip of the iceberg. A damp carpet and bad may also include water behind walls which can quickly breed mold if not checked.

Should you really dry to handle water damage yourself?

A lot of times before walking on a carpet or touching a wall, it may look dry. Oftentimes, that’s not the case. If you have a particularly damp carpet or pad, you need to ensure it gets completely dry to avoid damage, mold growth and odors. You may think that a small fan can do the job. Unfortunately, a small fan or dehumidifier may not be enough to dry everything out before the damage begins. 

If you’re in doubt, call SERVPRO

If you ever have a situation that you are not sure if you need us, we always are just a call away, and it’s better to call in the pros just to be safe and prevent further damage from occurring. Our experts know how to spot damage beyond what a homeowner may see. We have the equipment to measure the amount of moisture in carpets, pads and behind walls. Call us and we will come and provide you a free estimate to help dry out your home. We are always here to help!

If your home experiences water damage of any kind, it’s best to call in the pros to ensure the area is completely dry, and no more damage is done. Contact SERVPRO of Phoenix at 480-503-2090 and let our water remediation specialists handle your water issue!

What Is Water Damage Restoration?

3/8/2021 (Permalink)

Most homeowners don’t think much about water damage restoration until they need it. We took the time to explain answer the question of what water damage restoration is and how you can benefit from it if you experience water damage in your home.

What is a water damage restoration service?

A water damage restoration service is the kind of professional service that no one wants to call, but when they are needed, the service they provide can greatly reduce the damages from water in the home. Homeowners know that moisture can cause destruction, capable of penetrating into just about any space and taking advantage of every little crack and a structural problem. No matter how moisture gets into the building, the response should be the same. Bringing in a certified firm as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone is critical. Water restoration is a specialized service that removes water from your home and restores it to a livable, pre-damaged condition. Water damage restoration can also be known as water remediation, water removal, water extraction, water mitigation, or flood cleanup.

Why is water damage restoration so important?

If water has entered the home, don’t try to handle it on your own, especially if the water is from a potentially contaminated source. Floods and sewage water should only be handled by a professional who knows how to handle the contaminated water safely. A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the protective equipment to remain free from harm. Even if the water is not contaminated, it’s important to remove all water present completely and thoroughly in the home, and address materials damaged by water. Not handling water-damaged belongings correctly, such as damaged documents, can cause further harm. It can also result in mold and odor issues if the water isn’t completely removed and the area dried.

How does water damage restoration work?

Restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high-volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. Their job is to completely address the water damage and any impacted materials left behind. SERVPRO’s water restoration process is extremely specific and effective. It includes inspection and damage assessment, water removal and extraction, drying and dehumidification, cleaning and sanitizing, and any further restoration needed such as minor repairs to drywall, carpet, ceilings, etc.

If your home experiences any kind of water damage, don’t hesitate to contact SERVPRO of Phoenix. We’re available 24/7 to help you with any kind of water damage you’ve experienced. Contact us at 480-503-2090. We are here to help!

Be Prepared for the Monsoons in Arizona

3/8/2021 (Permalink)

Monsoon season in Arizona is still a few months away, but it’s never too early to be prepared! Understanding monsoons, the damage they cause, and how to protect your home or business can help reduce the storm damage.

What are monsoons?

Arizona's monsoon season begins in June and typically continues through September. With it comes higher humidity, which can lead to thunderstorms, heavy rain, lightning, hail, high winds, flash flooding, dust storms and extreme heat. They typically come out of nowhere, virtually unpredictable, a rush of air known as a micro-burst. They’re quick and powerful, sweeping through the Phoenix desert in a whirlwind. Dust can be a real nuisance when it rolls in like a huge wall, known as a haboob, covering everything in a fine layer of hard to remove dirt. Though impressive to see, monsoons are damaging!

Why are monsoons considered damaging?

While initial dangers are obvious like poor visibility and dangerous driving conditions, your commercial or residential properties are also at risk from storm damages and even fire damages. Damage can include roof tiles being torn off, debris falling on your home, flooding in your home, or even lighting strikes that result in fire. It’s important to plan for these storms and follow a few safety procedures to keep your home as protected as possible. Close all doors, windows, and air vents. Be sure to secure anything outside that could potentially become a flying object within the strong winds. Also, it’s better to play it safe and don’t drive anywhere until the storm subsides.

What happens if your home experiences storm damage?

At SERVPRO of Phoenix, customer satisfaction is our top goal. We know that despite best efforts, storm damage can still happen. When it does, we dedicate ourselves to providing our storm mitigation, remediation, abatement, cleanup, and reconstruction services with genuine care. Our skilled and professional techs are trained and certified in property damage restorations for both residential and commercial properties. When the monsoon starts acting out, and should you have the unfortunate task of dealing with storm damages, call SERVPRO of Phoenix (480) 503-2090. We are available 24/7 for immediate response to your storm damage emergency.

Water Damage Restoration for Your Commercial Property

3/2/2021 (Permalink)

Unchecked water can be devastating to any structure. Water entering your commercial property risks far more potential extensive damages to stored merchandise, equipment, and shipping materials. Fast action by water remediation specialists like SERVPRO of Phoenix mitigates damages to commercial structures caused by water or flooding.

Why water damage is so destructive to commercial properties

Keep in mind that water damage to your commercial property is potentially worse than damage found in any other kind of structure. It’s extremely important to understand how to prepare your structure to resist water, or what to do if water damage or flooding occurs. Depending on the type of business it is, flooding at a commercial property can be expensive if numerous computers or other electronics are on site, or the property stores products or goods. Larger properties tend to have more contents; thus, the risk of a higher damage is very possible. As a commercial property owner, you must remain vigilant when it comes to protecting your property against water damage. SERVPRO can help you learn what to look out for and how to react to damages that can cause a slow in productivity or a loss of revenue for your company. Request a consultation with a field rep concerning the ERP Plan to better prepare you for unexpected mishaps or emergencies.

How damage goes beyond water

Hidden water, high humidity, and condensation often lead to mold contamination on your property. Cracks in your walls, ceilings, flooring, foundation, and roof allow temperature changes that drastically affect stored goods. Left unchecked, this damage can spread and cause significant loss. As with most disasters, being prepared can help prevent losses, or mitigate how extensive those losses are. Mold and lingering odors are unanticipated consequences of unchecked water damage to commercial property and need to be addressed if water damage occurs.

How SERVPRO helps commercial property owners  

SERVPRO's IICRC-industry certified technicians can perform a full inspection of your commercial property following water damage or flooding, providing you with the location of possible problems, services to correct these issues, and the preventative steps necessary to prevent reoccurring damages in the future. They will discuss any remediation solutions with you before starting any work so that you’re well aware of what to expect when water remediation services are complete, and what if any reconstruction or restoration services might be necessary. SERVPRO technicians can help steer you in the right direction on how to mitigate future problems and provide you with the personnel, equipment, and resources necessary to recover should extensive water damage exist on your property.
 
If your commercial property experiences water damage of any kind, contact SERVPRO  24/7 at (480) 503-2090. We can help you take the stress out of your current situation and keep you informed throughout the restoration process to make things easier.

What Most Homeowners Don’t Know About Mold

2/8/2021 (Permalink)

No one wants to discover that their home has mold, but it can happen for several reasons. As a homeowner, it’s important to understand mold: what it is, what causes, and what to do should mold damage happen in your home.

Mold spores are already in your home

No matter how clean your home appears, it already has mold. As a matter of fact, microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so removing all mold spores from a home or business is impossible. It’s simply a matter of addressing it when excessive mold growth becomes an issue.

Mold isn’t an indication of a dirty home 

Mold accumulation can often be caused or worsened by a failure to properly ventilate a residence after a storm, leaky appliance or pipe, or other water damage that wasn’t properly addressed. Mold can build up in stuffy bathrooms or any area where the environment is humid, warm, and poorly ventilated. It can grow behind walls and in attics where leaks go undetected. It can also grow in ceilings and walls from water floods or stormwater. Mold isn’t an indication of a dirty home; it indicates that a situation is present that has allowed the already existing mold spores to grow significantly.

You shouldn’t clean up mold on your own.

The EPA’s recommendation to clean up a moldy area of up to 9 square feet is to wipe it with a cloth dampened with a diluted bleach solution. However, any type of mold damage more substantial than that should be addressed by a mold remediation professional like SERVPRO of Phoenix. Not only can professionals address the mold damage but will work with the homeowners to determine what caused the mold growth in the first place and will work with them to address that situation to prevent potential mold damage in the future.

Insurance may not cover mold damage 

Property insurance policies do not normally cover mold, fungus, or dry rot. If a water damage incident occurs, and the damage is not discovered and ventilated soon, mold can result. The property insurance will normally refuse to cover the cost of mold remediation but will still typically cover the rest of the repairs. Every homeowner’s policy is different and because mold growth is typically caused by another underlying issue, SERVPRO can help manage the insurance paperwork and process. 

Demolition is a last resort for moldy walls and ceilings

When homeowners see mold growth on walls or ceilings, many feel the only option to get rid of the mold is to demo a large portion until it’s gone, but that’s usually not necessary! Mold remediation specialists know how to find the cause of mold growth, address and stop the growth, remove the mold, and reconstruct the damaged area, as well as address any lingering moldy odors. We follow a very specific mold remediation process that can restore a home back to normal without the need for demolition, except in more extreme cases.

Mold remediation doesn’t have to be costly

Because many believe the only option to get rid of mold is demolition, there is an unfounded belief that mold remediation is costly, but it doesn’t have to be, especially if it’s caught early and handled by professionals that know what to do. Containment, removal, and restoration can be done without breaking the bank! SERVPRO works with homeowners every step of the process, from finding the cause of the mold damage to restoration, working together to decide the best steps that are both effective and contain cost as much as possible.

If your home experiences mold damage, reach out to SERVPRO of Phoenix 24/7 to get the help you need to get your home back to normal. Contact us at 602-503-2090 to discuss your options today.

Fire Safety Tips Every Homeowner Should Know

2/1/2021 (Permalink)

It’s no secret how devastating a house fire can be, so it only makes sense to do everything possible to keep your home safe and know what to do if you do encounter a blaze. Here are a few key fire safety tips to keep in mind.

Frequently inspect your home’s smoke detectors.

Smoke detectors are extremely important to fire safety and should be installed in every bedroom and on every floor of your home. While many suggest annually changing the batteries in detectors, homeowners should also do a routine monthly check to ensure they are operational, and replace them every 10 years or as directed by the manufacturer. Regardless of whether they’re battery-operated or hard-wired, these more frequent checkups can help keep your home safe.

Have a family fire escape plan. 

Understandably, people can become overwhelmed when a home fire breaks out. Creating an evacuation plan for the event of a house fire starting is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire starts. Plan out exit routes, meeting places and any special provisions your family members may need. Assign one person specific tasks such as gathering pets or contacting family members not in the home to ensure everyone is protected and communication stays consistent.

Know how to operate a fire extinguisher. 

Did you know there are actually several kinds of fire extinguishers available? Because of that, important to get the type you think will be most suited to your needs. Make sure you fully understand how to use it and share the information with your family members, as well. Here’s a summary of the different types of extinguishers. To correctly use a fire extinguister, remember the word PASS:

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
  • Aim low; pointing the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

Never leave flames unattended. 

Because open flames are so common in the household, many people forget the extreme dangers they can pose. Whether it is from a cooktop or candle, a flame can spread to other surfaces in an instant, which is why it is vital to never leave one unattended for any length of time. Pets and children can easily cause a fire if left unattended. Always extinguish all flames when you’re not in the room.

Have a plan should a fire break out

No one wants to consider the unthinkable, but you need to have a plan on what to do if a fire breaks out. In addition to the fire escape plan mentioned above, consider what you’ll need to do once the fire is extinguished. It’s important to contact a fire remediation company to assist with the damage left behind from smoke and flames. SERVPRO of Phoenix has a staff of trained professionals to assist you in this time of need. We’re available 24/7 to help you recover from a house fire. Call us if you experience a fire or any other type of disaster at 480-503-2090. We’re here to help!

Frozen Water Pipes Can Cause Significant Damage

1/19/2021 (Permalink)

While the likelihood of water pipes freezing in some parts of Arizona is minimal, there are indeed areas, even in the Valley of the Sun, that can get cold enough for pipes to freeze. There are also a lot of people in the Valley for the winter that have summer homes in northern Arizona, which is also at risk when it comes to frozen pipes. See how to prevent frozen pipes and what to do if you do experience damage.

What causes pipes to freeze and burst?

Frozen pipes can be a damaging and expensive issue. Extremely cold temperatures of the winter months create a substantial risk for burst or frozen pipes. Being prepared and informed may help minimize the risk of frozen pipes and prevent extensive damage and repairs. How exactly can you prevent pipes from freezing and subsequently bursting? The American Red Cross provides several preventative measures to help reduce the chances of freezing pipes:

  • Drain water from swimming pools and sprinkler supply lines.
  • Remove, drain, and store outdoor hoses of any kind.
  • Insulate exposed water pipes.
  • Open cabinet doors to allow for warmer air to circulate around the pipes in your home and garage.
  • Let cold water drip from the faucet that is served by the exposed pipes to make sure they’re empty.

Doing these actions can greatly reduce the chance of pipes freezing. Though not bulletproof, these steps can certainly help! Make them a part of your winterizing activities before cold weather hits.

What to do if you suspect you have frozen pipe

If you neglected to protect your pipes, or perhaps the weather was more biting than you anticipated, you may still get a frozen pipe, unfortunately, despite your best efforts. Once again, the American Red Cross has suggested steps if frozen pipes are suspected in your home or garage:

  • Keep the affected faucet open. As the pipes begin to thaw, the running water will help melt the ice.
  • Apply heat to the frozen area of the pipe using a hairdryer, heating pad, etc. until the full water pressure is restored.

Following these steps will help thaw the suspected water quickly without causing a mess or worse, damage that requires water damage restoration.

What to do if your frozen water pipes burst

If you experience burst water pipes due to them being frozen, your first priority is to prevent more water from flooding your home.  Find your main water valve and turn off your water supply as quickly as possible and contact SERVPRO of Phoenix. We’re available 24/7 to assist with any kind of water damage your home may experience, including flooding caused by burst water pipes. We’ll come out, assess the damage, and tell you what we suggest to address the issue and prevent further damage from happening. For any potential damage emergency, keep our number on hand to contact us quickly, and time day or night: 480-503-2090.

How Quickly Should Businesses Act When Water Damage Occurs?

1/13/2021 (Permalink)

An unexpected water disaster can be detrimental to any business, large or small. The key to keeping water damage to a minimum and restoring your business to a functional state again is based on how quickly you react to water damage. While some situations seem minor, even small amounts of water can cause significant damage if left unchecked. See how much damage can happen in a small amount of time without proper water damage remediation.

How much damage can happen over time when a water disaster occurs?

Water damage within minutes

  • Water quickly spreads into floors, drywall, fixtures, equipment, and documents.

Damage in the first 24 hours

  • Drywall swells and breaks from the saturation
  • Hardwoods and furnishings swell and crack
  • Microbial growth begins

Water damage within 5 days

  • Mold growth accelerates
  • Wood is saturated and warped
  • Ceilings collapse
  • Flooring is likely unsalvageable

Unchecked damage after 5 days

  • Structural safety is compromised
  • Contaminants are a serious threat
  • Restoration costs escalate

How your business can be prepared for water damage

To be prepared, you need to develop a contingency plan in case of water damage or any other kind of emergency. SERVPRO of Phoenix has an Emergency Ready Profile that is a free assessment of your facility when such disasters strike your business. The SERVPRO ERP identifies prioritized points of contact for authorizing the cleanup and restoration to begin. This saves time which will get your business up and running quicker saving time and money. It also provides detailed information such as water and gas shut-off valve locations and other priority information to accelerate reaction time and keep damage to a minimum. This will provide the crews reacting to your situation a quick reference of what to do, how to do it, and who to call…crucial when time is of the essence!

Protect your business by setting up an ERP with SERVPRO of Phoenix. Contact us at 480-503-2090 to learn more about protecting your business. We’re here 24/7 to assist you with any emergency you may experience.

Signs That You May Have Hidden Water Damage in Your Home

12/29/2020 (Permalink)

Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored materials

Many materials common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Unusual or musty odors

Several complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells. If you notice an unusual smell in your home, call the pros to get the problem handled quickly!

Dripping or other water sounds

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call!

SERVPRO of Phoenix helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at (480-503-2090 if you experience water damage of any kind.

The Best Way to Fight Mold is Prevention

12/15/2020 (Permalink)

No one likes to see mold in their home or business. It’s unattractive and can cause a musty smell. The intrusion of water into your home or building can result in mold growth. Water seepage can occur due to storm damage, plumbing or equipment failures, long-standing leaks, or poor humidity control. When water issues aren’t addressed right away, the resulting damage can result in mold growth. That’s why the best way to fight mold is prevention. Here’s what you need to know about preventing mold in your home or business.

How does mold grow?

If the humidity and moisture levels in a water-damaged environment are not quickly returned to normal, mold spores may grow and multiply. Why? Because microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so removing all mold from a home or business is impossible, but you can control growth. Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish in the right, moist circumstances. Excessive mold growth can lead to unpleasant conditions that need to be addressed.

Mold growth isn’t always obvious

Some people are surprised when mold appears “out of nowhere” but chances are there are signs that were simply overlooked such as:

  • The presence of visible mold in corners or cracks.
  • Musty odors may indicate the presence of mold.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To keep mold from growing in your home or business, repair any leaking pipes or faucets, keep ventilation drip pans clean and dry, keep indoor humidity below 50%, and regularly check the plumbing, roof gutters, and other water sources to ensure there are no leaks that can lead to mold growth.

What to do if you experience mold in your home or business

Despite diligent prevention efforts, sometimes mold growth happens. If you are sure or suspect that there is mold in your home or building, call SERVPRO immediately at (480) 503-2090 as quickly as possible to prevent the mold growth from continued spread, resulting in a greater chance of unrecoverable property. SERVPRO professionals have the expertise to prevent or mitigate the devastating effects of mold damage. Contact us 24/7 and our trained professionals will come out and help you with mold remediation.

SERVPRO Is Your Best Choice for Fire Damage Remediation in Your Home

12/9/2020 (Permalink)

Fire can leave behind a significant amount of smoke and residue damage in your home. However, with the right equipment and training, a professional restoration technician can remove damage from many of the contents in your home, preventing loss and returning things to normal after an incident occurs.

If your home suffers from fire

If you live in the Phoenix area and find yourself facing fire damage to your home, we can help. Our technicians specialize in the restoration of your property and belongings after a fire, making it easier for you to get the help you deserve as quickly as possible. SERVPRO also works with your insurance company and assist you with filling out required paperwork for your claim, relieving stress while providing you with caring professionals who are on your side. 

SERVPRO certified technicians

Whether you have a small fire in your kitchen or a significant structural fire throughout your home, SERVPRO’s IICRC-industry certified technicians can perform a variety of services that help get things under control fast. Our services go above and beyond; we pay close attention to personal belongings and perform any necessary repairs to complete the job as quickly and efficiently as possible, collaborating with you the entire time so you know what the situation is with your damaged belongings. We can also provide a pack-out service to store and clean your possessions offsite.

Full-service fire remediation for homeowners

With qualified professionals in the field, SERVPRO provides you with a full-service solution to fire damage on your property. We use cleaning and restoration methods created to remove smoke and soot residues before they have a chance to cause further damage to surfaces found in your home. Walls, floors, ceiling, furniture, cabinets, and other contents all receive the professional attention needed to return them to a quality pre-damage condition.

Work with Your Local SERVPRO 


Your local SERVPRO is ready to deploy at a moment’s notice, making our 24/7 emergency service, the one to call when you experience fire damage in your Phoenix home. Our technicians take pride in providing each member of our local community with the assistance needed to recover quickly, helping you make informed decisions that reduce your stress and get your life back to normal.

SERVPRO of Phoenix has qualified professionals standing by to assist anytime, day or night. Call our offices, today. (480) 503-2090.

Basic Home Maintenance Can Prevent Your Home from Flooding

12/2/2020 (Permalink)

Of the many issues that can cause flooding in your home or attic, an often-overlooked item is a clogged gutter system. This critical network of water diversion works to send runoff from your roof to areas away from your house's vulnerable foundation but can often get filled with leaves and other debris. When this system fails or does not work as it should, the results could be serious. Learn how to keep your gutters clean and what to do if you experience flooding.

Keeping gutters clean

The gutters surrounding the eaves of your home exist to help prevent instances of flood damage from occurring. Unfortunately, many homeowners do not even know about a problem with this network of channeling until it is full and causing a water backflow or overflow situation to arise. Gutters need to be cleaned at least twice a year – in the spring and in the fall when you’re most likely to experience leaves or needs dropping and clogging up drains. If you have pine trees near your home, needles will need to be removed every three months to reduce the potential for clogging the gutters and downspouts. There are actually a few simple steps to prevent this from happening so you don’t experience a flood in your home. Simply getting up on the roof near your gutters and manually cleaning out the blockage is a good start. Many homeowners will you a power spray or hose with a narrow nozzle to get the blockage you’re unable to get by hand. There are also services that will come out and keep your gutters clean if you prefer not to do it.

Keeping your roof in good condition

The Arizona sun can really do a number on your roof. It’s important to keep an eye on it and address any areas of weakness where water may come through. Whether you go up on the roof yourself to inspect or hire a professional to do it, it’s a smart idea to give your roof the once-over at least once a year to prevent water damage from a leaky roof. Depending on what your roof is made of a simple repair could do the trick, or you may need more substantial work.

Keeping good drainage around your home

Some monsoon seasons are more damaging than others. Before you experience a heavy rainstorm, walk around your home to make sure you have good drainage all around your home. If you find water puddling next to your foundation, or see water moving toward your home instead of away, it’s important to fix this so that water doesn’t seep in and cause damage to your home.

What do if you experience water damage

When you find this water making its way into your house, it is time to call in professionals who can handle this situation as efficiently as possible. From the moment that our SERVPRO team arrives at your home, we work to assess what needs to happen to prevent water from continuing to enter your home and allow for extraction and drying to occur successfully. Depending on the severity of the flooding inside of your house, our SERVPRO professionals might only need to use portable pumps to remove the water. Larger quantities of water may require the use of a pump truck. Once the water is removed, we’ll dry the premises and work with any water-damaged items to restore or remove the materials.


A clogged or damaged gutter system cannot divert the water away from your home, and it eventually allows it to pool by the foundation and force its way inside. If clogged gutters, a leaky roof or poor drainage cause flooding to your home, reach out to our experienced SERVPRO of Phoenix team of restoration specialists. We can help you remove the water and bring your home back to the way that it should be. Give us a call anytime, 24/7, at (480) 503-2090.

Addressing the Smoke Smell in Your Home After a Fire

11/23/2020 (Permalink)

When you experience a house fire, the damage can be devastating. Beyond the charred materials from flames is the lingering smell of smoke. Smoke damage can often be one of the most widespread effects to contend with in your home after a fire. While there are other concerns to address after a fire often take precedent for restorations and mitigations, restoring damage to your property should include addressing the smoke to get your home back to normal.

Odor removal

Much of the cleanup and restoration after a fire in your Phoenix home focuses on cleaning and fire smoke odor removal. Indoor air quality is also a primary focus for our SERVPRO® professionals once the first responders have left. We work quickly to establish our purification equipment such as air scrubbers and hydroxyl generators to run the available air through HEPA filters over time to begin pulling smoke particles and soot from the environment and reducing hazards or risks of exposure without respirators.

How we address smoke damage

Smoke damage often depends on the type of smoke that impacted your home during the fire. Dry smoke results from high heat but is also a residue that is much easier for technicians to clean with dry and wet sponges on the coated surfaces. Wet smoke leaves a thick residue on surfaces and contents, which often requires specialized equipment to clean and deodorize fully. This kind of smoke damage is definitely best left to the experts! The heat generated by a fire impacts the actual penetration of soot particles into porous materials like drywall and fabrics.

Getting rid of the lingering smell of smoke

Improving the odors in your home after a fire is also a concern for our team, but these steps often follow reconstruction and other restoration efforts. Waiting for deodorization allows our technicians to leave your home completely cleaned and odor-free. Our thermal foggers can often do the greatest amount of deodorization, as these machines are suitable to use in open areas, fabrics, soft materials, and work to remove odors from surfaces as well. We work hard to completely address fire and smoke damage, from cleaning to restoration, and finally addressing ongoing odors of smoke.

If you experience a fire, our team can arrive quickly to help lessen the damage and prolonged impact of a fire emergency, and work to eliminate the presence of smoke damage. Our SERVPRO of Phoenix rapid response team has the expertise and tools to help. Give us a call today at (480) 503-2090 24/7 if you experience a fire in your home. We are here to help!

How SERVPRO’s ERP Can Help Your Business If You Experience Damage

11/10/2020 (Permalink)

Since its implementation, the SERVPRO ERP (Emergency Ready Plan) system has allowed SERVPRO to respond faster and more effectively to hundreds of business calls nationwide and has saved business owners thousands of dollars in restoration costs. Learn more about SERVPRO’s ERP and how ERP can help your business if you experience damage.

What is the SERVPRO ERP?

SERVPRO’s ERP is a system that helps businesses create a readiness profile for all of their locations to be prepared for any disaster. The ERP helps business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. It allows business owners to create customized, pre-organized profiles of their properties and locations so that in case of a disaster, we have access to any relevant documents and information immediately Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app, creating a comprehensive emergency plan for the business. A comprehensive emergency plan contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.


The SERVPRO ERP Creates Faster Responses

With a profile in the ERP system, we can respond to your business emergency faster much quicker than if you had contacted us by phone. The system allows your call to be simplified to the press of a button, saving valuable time otherwise spent searching for phone numbers, relevant documents, and communicating the situation to us. Whether your emergency is water, fire or flooding, the ERP gets us out to your business faster, which can help minimize damage with faster reaction to the emergency.

Our ERP Priority Response

Some events, such as flash flooding, may hit many buildings and neighborhoods at once. This can cause resources to get tied up quickly, and we may have to delay our response to some inquiries. With the ERP system, you can avoid having to contact a representative and get your request in before others around you. The ERP app gives you priority response to any damage emergency you have. We’re dispatched faster to your location to start handling your issue right away.

More Effective Responses with Prior Knowledge

Having critical information such as breaker locations, water lines placement, floor plans, and inventories allow our IIRC trained technicians to do their work with unmatched efficiency. By giving us a wealth of information ahead of time, businesses help to ensure that any SERVPRO teams working on your business can better understand what they are working with and the job they are doing, without wasting precious time locations breaker boxes, lines, etc.

Multi-Location Management Damage Control

Many companies operate multiple locations, some of which may be damaged in an event while others remain unscathed or encounter different problems, depending on the situation. The SERVPRO ERP system allows businesses to create separate profiles for each business location, eliminating confusion and ensuring that more severely damaged locations are treated first.

Damage of any kind can impact a business. SERVPRO of Phoenix is ready to respond to your company's needs 24/7. If water, storm, flood, or fire damage has impacted one or more of your locations, or if you would like to learn more about our ERP system, call us at (480) 503-2090.

Why SERVPRO? The Difference is in Our People

11/10/2020 (Permalink)

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional SERVPRO team. Our employees make the difference! Contact us 24/7 for restoration assistance at 480-503-2090.

How to Find and Address Mold in Your Home

10/28/2020 (Permalink)

A mold infestation can grow in any room of a house, including bathrooms, kitchens, and living rooms. It usually appears as a series of splotches or streaks across walls and ceilings but can sometimes be hidden behind walls or underneath cabinets. In many cases, there will also be a musty odor that is the first telltale sign to a homeowner there may be a problem. Once you realize you have mold, it’s important to find the cause of mold in your home and address it.

How mold can damage your home

Mold damage is not just a visual or cosmetic problem. It also causes permanent damage to materials such as drywall, furniture, and whatever else it comes in contact with. It can lead to permanent staining or even deterioration of materials. Knowing how to combat the damage and prevent further problems requires a company trained in remediation and restoration of mold in the structure and personal property. SERVPRO mold remediation technicians have extensive experience and training to help homeowners suffering from mold damage.

How SERVPRO finds and addresses mold

When addressing mold damage, the first task is to control the mold at its source. We set up containment around the affected area using heavy plastic sheeting to cover entrances and exit, sealing the vents to prevent mold from spreading through the ductwork. Technicians may also set up special machines to reduce the number of airborne spores while they remove mold from the affected area.

Next, we remove the contamination in the home. Any structural or personal property item that cannot be cleaned is disposed of. Homeowners are alerted when this is necessary. Before moving any compromised item out of the contained area, our technicians clean it using vacuums with HEPA filters, dry wiping with sponges or cloths, and using anti-fungal and anti-microbial cleaning agents, all to prevent further spread.

After the mold is gone

Once the mold is removed, we lower the moisture levels of the area back to normal by using air movers and exhaust fans to replace the damp air inside the affected area with drier air from outside the structure. Technicians also place dehumidifiers to draw moisture from the air. This and other steps are all a part of our specific mold removal process followed by all SERVPRO technicians to ensure the issue is resolved.


Removing mold and restoring your home is not a simple process and should therefore be left to the pros to address. SERVPRO of Phoenix is ready to help you if you suffer from mold damage. If you need our services or just suspect you have a mold problem, call us at (480) 503-2090 today. We’re available 24/7 to assist you.

Stages of Water Damage Repair for Your Home or Business

10/9/2020 (Permalink)

If you experience water damage in your home or business, you will likely need to have water restoration done. What this entails can vary depending on the severity of the damage, but the general process remains the same. While your house is being worked on, you can expect a restoration company like SERVPRO of Phoenix to follow these fire restoration stages.

Inspection of the water damage

Before restoration can begin, the property will need to be inspected to understand the extent of the damage and how to address it. Skilled water restoration technicians will look at each area of your home or business to determine the extent of the damage done by the water, whether it was from a storm or other flood in your building. This allows them to determine the best way to move forward with their work and create a water damage repair plan.

Mitigation against further damage

Once the inspection has been completed, SERVPRO technicians will move on to mitigation. This step is essential to prevent the damage from getting worse. Unfortunately, many people miss this step and end up making matters worse by not preventing further damage from happening. For example, if there are holes in the walls from water seeping through or issues with the roofing or broken windows, these will need to be boarded up or covered with a tarp to keep the area safe and prevent further damage. Water damage will be removed as well, with each object treated based on what it’s made of. It will also include removing excess water and drying the building to prevent mold or mildew growth. Unpleasant odors will be removed as well. By identifying the odor's cause and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace, such as mold or mildew that has already started to grow.

Restoration of your home or business

After damage cleaning is complete, the final stage, water damage repair, and restoration can begin. During the restoration, SERVPRO technicians will begin to return your home to its previous condition, endeavoring to make it "Like it never even happened." In the case of severe damage, this can include rebuilding walls, roofing, or even whole rooms. SERVPRO offers a variety of building services to address this. Smaller tasks, such as replacing carpets and repainting walls, will be done as well. All repairs will be covered with the home or business owner before starting. Once this stage has been finished, your house or business should look as good as it did before the water damage occurred!


Whether the water or flood damage was large or small, water damage restoration is a necessary part of returning your home or business to normal. A water damage remediation company like SERVPRO of Phoenix has the equipment and professional training necessary to do this quickly and thoroughly. We will be able to repair your home and can salvage many of your damaged belongings as well. If you’ve experienced any kind of water or flood damage, contact SERVPRO 24/7 at 480-503-2090.

Work with Professionals to Help Restore Items After a Fire

9/29/2020 (Permalink)

During a fire, combustion, which is in the process of a solid turning into a gas by applying heat, takes place. Smoke is created by materials that do not burn completely. When fire burns, smoke can travel all over the structure, causing a variety of problems. A large part of mitigating fire damage in Phoenix is dealing with smoke-related issues once the flames have been extinguished. When a blaze takes place, materials all over the home can get coated in soot residue, and foul odors can get left behind.

Restoring items after smoke damage

When restoring a house damaged by smoke, our SERVPRO technicians inspect the structure to figure out which areas got affected. We then determine which cleaning methods to use based on how concentrated the soot is, the type of residue present on items and the kind of materials were affected. If the soot is heavily concentrated, it can be challenging to clean, whereas light residues can be wiped off easily. Having a professional assess damage is critical to fire remediation, and smoke damage clean up.

Types of smoke that cause damage


A fire creates different kinds of smoke throughout its duration based on the materials it burns, the speed of combustion, and the amount of oxygen present. When synthetic materials burn, they create soot that clings to surfaces, whereas residues resulting from natural substances such as wood cause let soot to adhere, though still difficult to clean. Fires that burn slow and lack oxygen produce a wet smoke that can be extremely difficult to remove compared to quick-burning fires that create a dry smoke. Our trained technicians know how to assess the type of smoke caused by the fire and how to address it.

Types of material surfaces
 

The type of materials surfaces are made of also affects how easily soot residues can be cleaned. Non-porous materials such as plastic and metal deter moisture well, making them easy for SERVPRO technicians to clean using damp, water-based chemicals. Non-porous materials such as softwood and upholstery absorb soot residues better and can penetrate deep into the material. Water-based chemicals can soak the soot deeper into the material, causing them to get ruined. Dry cleaning methods such as wiping with a dry sponge prove to work better in removing soot from porous substances. This is why various methods are available to use when dealing with multiple types of soot residues that affected different kinds of materials. There are different types of cleaning chemicals, as well as application methods that are designed specifically for dealing with certain situations.

A fire can be damaging, not only by the flames but the residual smoke and soot left behind. If you suffer a fire in your home or business and need help removing smoke residues and soils, call SERVPRO of Phoenix at (480) 503-2090 24 hours a day. Our trained technicians will help you recover from this disaster as quickly as possible.

Monsoon Storm Damage Can Take Homeowners by Surprise

9/17/2020 (Permalink)

We’ve had a mild monsoon season, but we aren’t out of the woods just yet. When you think of all of the disasters that could impact your Phoenix home, many homeowners might not consider flooding, but a significant storm can cause damage, especially during monsoon season. Having the right plan in place could be the difference between irreparable damage and a much faster restoration process.

What to do if you experience a flood in your home
 

When a storm causes flood damages to your home, you want to ensure that you have the effects of storm damage remedied as quickly as possible. With the damaging effects that standing water can have on your home, fast reaction time at the first sign of a flood could save you money and heartache. Our SERVPRO professionals are available 24/7 for any water emergency that you might have. It’s imperative to call in the professionals as soon as storm damage occurs.

What happens once SERVPRO arrives
 

Once our water remediation professionals arrive at your home, our priority is first to determine the vulnerable point in your home that allowed for water penetration to occur and repair this damage to prevent further exposure to these external elements. This may include a leaky roof, old window casings, high water flooding through the door, or other issues caused by the storm. Once this process gets completed, we assess the full scope of the damage and formulate a plan to start restoring your home as thoroughly and efficiently as possible.

Getting the water out of your home
 

This process almost always requires water extraction. If there is a significant amount of water present, a truck-mounted pump from our SERVPRO fleet might get dispatched to the site to expedite the process. Drying follows this process, and once this has gotten accomplished, our team can identify any structural weaknesses or further damage that requires additional attention. The key is getting the water out quickly to keep damage to a minimum in the first place.

SERVPRO of Phoenix can help with storm damage
 

Storm damage to your home might not be the first thing that you think of in Arizona, but it happens more often than you might think with our strong monsoons. If your home experiences storm damage, you can trust in the experience and professionalism of SERVPRO of Phoenix to help you clean up the mess and work to get your home back to the way it used to be. Give us a call anytime at (480) 503-2090. We’re here to help!

Smoke from a House Fire Can Cause Significant Damage

9/9/2020 (Permalink)

A house fire can be devastating. Fire can cause structural and cosmetic damage that takes a long time to restore. What many people don’t realize is that aside from the flames, one of the most significant factors causing extensive damage from a house fire is the smoke and soot during a fire and after the flames have been extinguished.

Smoke residue

The smoke residue adheres to the surfaces of your home and causes discoloration and possibly structural damage. Understanding the behavior of smoke during a fire can help you understand the restoration process better and how SERVPRO can help. Different types of smoke cause different types of damage and need to be treated differently. Wet smoke, such as occurs with plastics, can leave items sticky, while dry smoke, such as wood or paper, can leave ash and powdery residue. Unfortunately, there is also damage done from trying to extinguish flames, such as fire extinguisher residue that requires a different type of cleaning. Working with fire damage restoration experts make all the difference in how well the home is restored after fire damage occurs.

The temperature of the smoke during a fire

The temperature of the smoke itself and the temperature of the surrounding surfaces affect the extent of the fire damage in Phoenix. Smoke rises away from the fire and is carried to different places by a process known as convection. Fire produces heat, and as a result, the air above the fire becomes hot, expands, and becomes lighter. The lighter air moves up, and its place is taken by the denser cold air. The process generates air currents called “convection currents”. It is due to these currents that the smoke rises. As the temperature of the air increases, the pressure it wields against the surfaces increases as well. What it means is that hotter fires produce a hotter smoke that is forced against the surfaces. The smoke particles in such fires can go deep into the surface pores and cause substantial damage. SERVPRO professionals understand the nature of smoke and design strategies accordingly.

The temperature of home surfaces

As hot smoke from a fire migrates to colder surfaces in a home such as outside walls, closets, and unheated rooms, these areas are damaged the most. It can be surprising to see how much smoke residue finds its way into drawers and closets, and other areas that would appear protected from such damage. SERVPRO technicians can use several techniques to clean surfaces that are heavily damaged by smoke and soot and help find other areas such as drawers and closets that also need attention.

Recovering from fire and smoke damage in your home

A fire can be a traumatizing experience, so it’s essential to seek professional help to address the damage as soon as you can. Trained technicians have a better chance of successfully restoring your home if they can get to work before the damage becomes permanent, so don’t hesitate if you experience a fire in your home. Call SERVPRO of Phoenix at (480) 503-2090 today to speak to one of our restoration experts.

Mold Damage in Your Attic and What You Should Do

9/9/2020 (Permalink)

Most people equate mold issues in attics to wetter parts of the country. Even though Phoenix does not receive much rain compared to other places, having a leaky roof on your house can still cause problems, even if the leak is minor. Water can get into your attic and damage structural components, often without your knowledge. Attics naturally have higher relative humidity and air temperature than the livable area of the house, creating an ideal environment for microbial growth. Learn about mold damage in your attic and what you should do.

The damage of moisture

If more moisture gets into your attic from the roof due to heavy storms or a failing roof, fungi can develop on the inside of the plywood and other materials that form the roof. If you have mold damage inside your home's attic, microbes can contaminate your ventilation system; once inside the air ducts, spores can travel throughout the home and spread the infestation. Mold growth may happen slowly but, in an attic, can go undetected and continue to grow.

What to do if damage occurs

Once mold growth is detected inside the attic, specific procedures can be taken to remediate the problem. While it may appear simple to address on your own, it’s best to contact a remediation pro to address the mold issue, stop the spread of mold spores, and start the restoration process in your attic. A mold remediation specialist like SERVPRO will address air intakes or holes that go into the living area, sealing them off with plastic to prevent spread. Plastic is put on the bottom part of the trusses to prevent dust from contaminating the ceiling insulation. The access doors get sealed with plastic, and a zipper is installed to allow entrance.

Addressing damaged materials

In most situations, the contaminated wood inside the attic can only be removed by sanding down the material's surface. Our SERVPRO technicians get equipped with full face mask respirators and personal protective gear including suits that cover their entire body for protection during the remediation process. Air scrubbers get put inside the attic to pull particles out of the air during the sanding stage.


When sanding the affected materials, our IICRC certified technicians follow approved procedures and abide by all government rules and regulations. Automatic sanders with a vacuum hose attached to them get used to sand down the wood. The vacuum helps keep dust to a minimum by sucking up the air in the work area and putting it through a HEPA filter. After sanding is complete, the HEPA vac gets used to clean up any leftover debris or dust particles. Then the attic gets sprayed down with an anti-microbial chemical to prevent future growth. In severe cases, a sealant paint gets sprayed inside the attic to inhibit fungi from developing in the future.

If you suspect mold in your attic

If you ever notice microbial contamination in your attic, call SERVPRO of Phoenix at (480) 503-2090. We are available 24/7 to help address your mold issues and restore your home to pre-infestation condition.

How Remodeling Mistakes Can Cause Water Damage to Your Home

8/27/2020 (Permalink)

When homes are being remodeled, there are a lot of moving parts happening, especially if the project involves multiple professionals such as plumbers, electricians, painters, etc. Even with the best intentions and most professional contractors, mistakes can happen. These remodeling mistakes can cause water damage to your home which can undermine all your remodeling efforts if it requires a substantial repair.

Plumbing mistakes during remodeling

Even the most experienced plumbing professionals make mistakes that result in water damage in unexpected places. A bathroom remodel that results in leaking or poor drainage requires another look at the plumbing renovation and restoration of damage done to your home should a leak occur. SERVPRO of Phoenix technicians can detect where the water leak is coming from as well as how to return your home to preloss condition. Water damage after a remodeling of your Phoenix bathroom is a frustrating outcome for the homeowner and the remodeling professional.

Common plumbing errors during remodeling and reconstruction

There are several errors that can happen during remodeling that can result in water damage. A decision to use a diverter spout to add a handheld shower in your bathroom causes a blowback issue resulting in water spraying inside your wall as well as through the showerhead. Even a small amount of blowback results in significant harm over time. A desire to retain the character of the original bathroom, or a desire to save a little money, drives the decision to add to existing plumbing rather than tear out and replace can cause issues. Unfortunately, the older pipes need help to connect with modern fixtures. If the connections added fail to seal and balance water pressure correctly, leakage occurs. Significant plumbing upgrades such as adding a bathtub or shower where one didn’t exist before can cause potential issues too if not done right. Slab leaks, misaligned pipes, or insufficient plumbing can all occur if a plumbing professional isn’t careful. These types of leaks often go unnoticed until significant damage occurs.

What to do if you have water damage during remodeling

If you or your contractor notice a leak, the first issue is to address the cause of the leak immediately, While the responsible plumbing contractor will likely address this, it’s a good idea to contact SERVPRO. They can find and address the leak, and then address the water damage caused by the leak to prevent further issues such as mold growth. SERVPRO can locate the problem and take steps to dry out the saturated areas. An older bathroom, for example, has a large access panel in an adjacent room, closet, or hallway that our technician can open to find the leak and then keep open to direct airflow that removes the moisture. We work with plumbing contractors to resolve the blowback problem as we dry out the area behind the bathtub and shower. We’ll follow the source of the water to discover any migrating moisture causing damage to the walls or ceilings below. SERVPRO water damage technicians still develop drying goals to ensure any leaks behind the plaster avoid secondary damage like mold growth or disintegration. Air movers and dehumidifiers do a thorough job of removing the moisture once the source of the leak is fixed. Damaged paint or staining can restore to the pre-leak condition when touched-up after drying is complete so the remodeling job can continue to move forward.
 
If a remodeling project takes an unexpected turn, SERVPRO of Phoenix has the staff, experience, and equipment to get things back on track. Call for an appointment at (480) 503-2090.

Addressing the Aftermath of Water Damage in Commercial Buildings

8/19/2020 (Permalink)

One of the biggest challenges after water damage occurs to your commercial property is getting rid of the damp and musty odor. It is especially important if you own a bar or a restaurant as patrons can take odors as an indication of uncleanliness. Learn about addressing the aftermath of water damage in commercial buildings so you’re prepared should you experience a flood in your Phoenix business.

Odor removal is possible after water damage

When a business experiences water damage, whether it be from heavy rains, a broken water pipe, or other cause, fixing the cause of the damage and extracting the water isn’t enough. If left untreated, damp walls, carpeting, and other materials can cause a lingering odor in your business. SERVPRO’s professional restoration experts can eliminate such odors from your property after an occurrence of commercial water damage in Phoenix. We use a multi-approach method to eliminate odors after any type of water damage. A variety of deodorants and odor combating techniques can eradicate odors in no time. Our technicians are trained to know just how to address each unique situation.

Multiple methods used for odors

Odors often come from different sources after a water damage incident. It can be hard to find all the sources and determine a specific method to combat them individually. That’s why we use multiple methods that use various deodorants to get a better result. Our IICRC certified SERVPRO technicians use a combination of various types of deodorants that can combat the most common smells after a commercial water damage event. They understand that different water-damaged materials can cause ongoing odors and know best how to address the damage to fight ongoing odor issues.

Various types of deodorants

Only one type of deodorizing agent is not enough to combat smells from various sources. Different odors need different deodorants, so our technicians know how to use the best products for the job. Masking agents in time-release beads are often used to cover up bad odors with a pleasant-smelling chemical. Professionals use these agents to combat strong, offensive odors caused by water damage. Pairing agents combine with the odor-causing particles in the air and neutralize them. Once these agents combine with the particles in the air, they cause them to fall to the ground, which can be cleaned later to get rid of any potential ongoing odor issues. Electrically generated deodorizing agents such as Ozone gas are used after a move-out. It is a reactive molecule that can combine with the odor-causing particle and neutralize it. The technicians use this method if the odors have penetrated deeply in the surfaces and are otherwise difficult to rectify.

Working with professionals who are trained in odor removal in commercial buildings can ensure your business is back to pre-water damage conditions and ready to open for business. Call SERVPRO of Phoenix today at (480) 503-2090 to discuss your water damage remediation needs with one of our professionals. We’ll help you get beyond the water damage and get back to work.

How Humidity Can Cause Mold Damage in Your Home

8/12/2020 (Permalink)

Monsoons can bring humidity to homes in Phoenix this time of year, and that excess humidity can cause mold damage to form inside of the homes that are not adequately equipped to deal with it. Mold damage initially grows from mold spores that have been exposed to moisture. You may think you can completely rid your home of mold spores, but that is impossible. Mold spores are ever-present. They are microscopic and impossible for the naked eye to see. Learn how humidity can cause mold damage and what to do about it.

Avoid mold damage in your home

The best way to avoid mold damage in Phoenix from forming in your home is to make sure that the conditions mold needs to grow are never present in your home to begin with, such as controlling humidity and moisture. However, no matter how careful you may be, it is not uncommon for mold to begin to grow out of sight. This can happen from leaky roofs where water can collect in the attic, or perhaps a leaking water pipe behind a bathroom wall. If you find mold with issues like these, the important action is that you take steps to remedy the problem as soon as you discover the mold damage, instead of leaving the problem to only get worse. Mold damage should never be left dry out on its own. Mold can eat away at organic materials, such as the wooden framework of a house and make the damage worse.

Why you should call a professional for mold remediation

Humidity, not matter how severe or minor, can result in mold damage in your home. It can happen slowly, or quite quickly. Regardless, avoid the temptation to try and address it on your own. Calling a professional cleanup and restoration company like SERVPRO of Phoenix is the best thing that you can do for your home. Our IICRC-certified techs can get to work immediately once we arrive at your home, and we always strive to get there as quickly as possible with our 24/7 service offering. After investigating the mold in home and what is causing it, SERVPRO can determine how best to address the mold issue. Using disinfectant and antifungal agents, we can spray-and-wipe the mold right off your walls.

Once the mold is gone, the work continues

Afterward applying chemicals to get rid of surface mold, SERVPRO can use advanced equipment like dryers and dehumidifiers get rid of excess water and lower the overall humidity in your home so that mold doesn't begin to regrow immediately. We can use air scrubbers equipped with HEPA filters to combat the musty odor mold damage causes. SERVPRO always aims to return your home to the state it was in before the damage began. Many homeowners that battle mold on their own that’s caused by humidity miss this step and the mold can soon return, along with damage. That’s why it’s best to call professionals who know how to get rid of the mold damage and keep it from coming back.

If you find mold damage inside of your home caused by humidity, get help as soon as possible. Call us at  (480) 503-2090 to speak with a representative of SERVPRO of Phoenix. Our trained technicians will come out and address the problem immediately.

Flooding from Storms Can Create Cleaning Challenges

7/16/2020 (Permalink)

Many storm-related floods carry large amounts of dirt, mud, and debris wherever they go, creating a mess should they reach your home. The damage a monsoon can do is quite stunning until it happens to your home. Mud is often one of the most visible signs of flood damage from monsoons: mud can coat floors, walls, furniture, and anything else in its path. Dirt may work its way into nooks and crannies in the home and certain materials, creating pockets of muck and grime that require deep and intensive cleaning to eliminate. Homes that are in areas that may see severe flooding are at risk of this kind of damage SERVPRO of Phoenix has all the tools and training needed to work through mud and all of its problems, providing local flood damage victims with accessible and affordable relief when they need it most.

Flood damage mitigation
 

Mud and dirt typically rank among our top priorities for removal whenever we respond to a Phoenix flood damage call. Response time is critical to keep damage at bay and remove it effectively. Given time, mud can harden and form dry shells that are difficult to break off and can leave behind significant additional damage. If you call us as soon as possible, we stand a better chance of arriving before the mud dries and hardens, becoming almost cement-like. If the sludge is wet enough, we may be able to remove most of it with much faster washing and scrubbing processes. Rapid moving water from flash flooding caused by severe storms like monsoons presents a challenge to homes and buildings to withstand and then to cope with the debris left behind.

Eliminating the signs of flood damage
 

However, to eliminate all signs of mud and dirt in the home, we usually need to use more in-depth cleaning procedures. We are stocked with an array of professional and efficient cleaning solutions, tools, and machines that bring industrial cleaning strength to homes and small businesses. Whether the dirt is stuck between floorboards, trapped in tile grout, or soaked into wallpaper, we have techniques to restore and repair many surfaces and materials without entirely replacing them. For delicate objects such as electronics and jewelry, we also have relationships with local experts to get your belongings the care they require without damaging them any further. We work towards eliminating the signs of flood damage from your home.
 
SERVPRO of Phoenix has served the local Phoenix community for years with residential flood damage and restoration solutions. Call us 24/7 at (480) 503-2090.

SERVPRO Offers a Professional Approach to Cleanup After a Crime Has Occurred

7/16/2020 (Permalink)

The aftermath of a crime needs cleanup to help bring a home or business back to normal. When something as difficult as a crime occurs that causes a biohazard situation, only specially trained disaster restoration company technicians are certified to complete this necessary cleanup job. SERVPRO offers this critical service in our community.

What to do after a crime occurs with biohazard repercussions


It is overwhelming for a homeowner when traumatic event occurred in your home. As the authorities depart from the crime scene there may be a biohazard situation that still needs to be addressed. It’s important to arrange for a biohazardous cleanup  of your home. SERVPRO’s trauma and crime scene cleanup division can assist with this task, following all federal, state, and local rules to keep both residents and work crew members safe until the job is complete. If an injury or death occurred, there might be blood and other bodily fluids and tissues, potentially containing bloodborne pathogens. The procedure used to clean and disinfect surfaces contaminated is prescribed by the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA). SERVPRO ensures that all technicians responding to crime scene cleanup have the appropriate training and certifications. SERVPRO of Phoenix is well-versed in these procedures to ensure a thorough cleaning.
 

How biohazard cleaning is done


The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

The SERVPRO crime scene teams manage this cleanup as well, taking care to leave your home as close to pre-crime as possible. Throughout any crime scene cleanup our employees demonstrate respect and empathy to those returning to the home. Compassionate and committed to doing their very best, crime scene technicians take pride in the services they offer you.
 
Should you experience a crime or other trauma in your home and need biohazard cleanup, contact SERVPRO of Phoenix at (480) 503-2090.

SERVPRO Disaster Recovery Services Can Assist Your Business in an Emergency

7/14/2020 (Permalink)

With current circumstances, businesses large and small are working extra hard to keep things business as usual, serving customers to the best of their ability. That is why when disaster strikes, it is critical for companies to know where to turn for disaster recovery services. SERVPRO of Phoenix can help!

What is the Disaster Recovery Team?

The SERVPRO Disaster Recovery Team, also known as the Commercial Large Loss Division, is comprised of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster that you may encounter and are prepared to help you recover. Every large loss project is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation to get the job done quickly and professionally. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. By having a national presence and working together as a team, we can quickly react to any emergency you have and help start the process of recovery.

What kind of properties can SERVPRO assist with?

Our disaster recovery team has worked with businesses of all sizes, and from all kinds of industries,  including:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

We have the experience and expertise to help your business recover from a disaster, regardless of what industry you are in. The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable!

What projects have SERVPRO worked on in the past?

For almost any natural disaster in recent years, SERVPRO has been there to help. From hurricanes to wildfires to floods, the SERVPRO Disaster Recovery Team has been there to help mitigate storm damage and help businesses get back on their feet.

If your business has experienced a disaster, contact SERVPRO of Phoenix to help address the damage and get your business back up and running. We are available 24/7. Contact us at 480-502-2090. We are here to help!

Preparing for Arizona Monsoon Storms

7/3/2020 (Permalink)

Monsoon season has arrived in Arizona.  Known by several different names, such as the Mexican monsoon, the Arizona monsoon or the Southwest monsoon, the season typically lasts in Arizona from June until the end of September. During the monsoon season, the Arizona desert experiences high winds, dust storms, and severe downpours that often result in flash flooding. Not only can strong storms allow structural damages and vulnerabilities to the construction of your property, but it can welcome disasters like flooding when portions of your home or business become exposed to the elements. SERVPRO of Phoenix has put together a few safety tips to weather our summer storms.

Tip for monsoon safety

  1. Do not attempt to cross flooded washes or roadways.  Even if the water looks shallow, there is often a layer of mud beneath the water's surface that can disable your vehicle or cause costly damages.
  2. If driving while it is raining, slow down!  The roads are very hazardous at the beginning of a downpour as oils and automotive fluids are washed off the asphalt.  This creates unusually slippery conditions and can easily cause wrecks. Driving slower can help you keep control of your vehicle.
  3. Keep a safe distance from windows as high winds can blow heavy debris and shatter glass.
  4. Flood water is often highly contaminated, so avoid entering floodwater if possible.

What to do if you experience monsoon storm damage

If flood water intrudes into your home or business from an Arizona monsoon, call SERVPRO of Phoenix to address storm damage issues. For emergency board up and tarping services, as well as reconstruction and repair, we have a dedicated team of contractors with experience to help. Recovering flood damage inside of your property falls to our qualified IICRC-certified disaster relief technicians to utilize equipment like our extraction machines and efficient drying units to reduce the spread and damaging effects of floodwater. Reach out to us 24/7 at 480-503-2090 or visit our website to get the help you need when storms strike.

Your Home is More at Risk to Flood During Monsoon Season

6/29/2020 (Permalink)

Monsoons in the Valley are often welcomed with a mix of relief and trepidation. Relief because with storms comes somewhat of a break in the high temperatures; trepidation because of the damage monsoons can do. Your Phoenix home is more at risk to flood during monsoon season, so be sure to be prepared. SERVPRO of Phoenix can help!

Storm season in Arizona

The summertime often provides the worst weather that Arizona has to offer, and many homes and businesses suffer the consequences of these hazardous conditions. The monsoon season typically occurs from June through September. Monsoon season brings about thunderstorms, torrential rains, dust storms, and even flash floods, which can be very damaging to properties. While many homeowners may take precautions to protect their property from these dangerous situations, others get caught by surprise when their property becomes flooded. Even with the best planning in place, it is imperative to have a plan in place to recover your house and keep your family safe.

Develop a plan to be prepared

As with any kind of disaster, natural or otherwise, you should always have the best interest of your family in mind when emergencies occur. Even if you do not prepare for the possibility of flooding, a conversation about what you expect your family to do and where you intend to meet up can work to protect them in this crisis. Decide on a mutual meeting place, determine who is responsible for what action items should an event occur, etc. The City of Phoenix offers several resources for being prepared in an emergency.

Know when its time to call in the professionals

Our SERVPRO professionals have a rapid response and remain prepared throughout monsoon season to mobilize and help any residence affected by extreme weather conditions. Floods and storms do not wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week. We have premier equipment and products that can help us to overcome standing water. Our highly trained water damage specialists can also help address any flood-related issues you may have.

Keep your distance from damage 

It can be tempting to rush back into a flood damage house to begin collecting the belongings you left behind. With the likelihood of damaged utilities, this could be dangerous to do so. Only re-enter a home when certified professionals like our SERVPRO team or any first responders deem it safe to do so.

If you experience flooding in your Phoenix home during monsoon season, contact SERVPRO of Phoenix immediately at 480-503-2090. We are here to help 24/7!

Why Your Small Business Needs an Emergency Ready Profile

6/29/2020 (Permalink)

Small business owners have a lot to worry about while running a business. How to handle an emergency should not be one of those concerns. Learn more about SERVPRO’s Emergency Ready Profile (ERP) and see how your small business can be better prepared.

What is the SERVPRO ERP?

Unfortunately, all catastrophes cannot be prevented, which means it is imperative to have an emergency plan set just in case an unexpected event occurs. The SERVPRO Emergency Ready Plan application works to prevent situations from escalating. The app, designed for commercial use, is marketed towards property and risk managers and towards business owners. The SERVPRO ERP works on the premise that the more you know what to do and what to expect in advance of any kind of emergency is the key to timely mitigation and can help minimize how water, storm, and fire damage can affect your business. Our ERP includes the following:

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Is it necessary for small businesses to have a plan?

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they do not necessarily have to be. If you prepare for the future, you will save early for disaster costs. Utilizing tools to prevent damage, to prevent loss, and to prevent losing your business to a disaster, is one of the best ways to ensure the “health” of what you own or manage. 

Can SERVPRO help with commercial damage after an event?

SERVPRO of Phoenix has a highly trained staff to help with any remediation needs you may have! We offer remediation for water, fire, mold, storm damage, and more. We also can help with other situations such as crime scene cleanup or other biohazard issues. In addition, we can help with your everyday commercial cleaning needs.

If you are a small business owner considering adding SERVPRO’s ERP to your overall business preparedness plan. You can learn more about the program by contacting us at 480-502-2090. Be prepared for any disaster! Let SERVPRO help.

Protecting Your Home from Mold Damage

6/3/2020 (Permalink)

Mold can be difficult to see and even more challenging to get rid of. That is why it is a good idea to do all you can to stay on top of home maintenance to do everything possible to prevent mold damage from happening in your home. Here are some mold prevention tips for managing risk factors associated with the most common causes of mold.

Maintain plumbing in your home

Leaky or broken pipes are among the most common causes of mold in homes. The owner of a property should be aware of the age and condition of plumbing and stay on top of maintenance to prevent issues. An annual inspection by a licensed plumber is recommended, regardless of the age of your home. If your home is vacant during the summer months, especially during monsoons, it is a good idea to have someone check on the property to ensure you are not developing any issues.

Regularly inspect your home’s roof

Roof leaks are another common culprit for moisture that causes mold. Damage may occur at any time due to severe weather or falling tree limbs, but Phoenix homes are especially susceptible during monsoons. If you suspect any damage after a strong storm, arrange for inspections by a roofing service as quickly as possible. Identifying damage sooner rather than later may reduce the risk of a leak damaging the roof, insulation, or interior of a residence. It is also a good idea to have a simple inspection done once a year, preferably before storm season.

Address water damage quickly

Cleaning and restoring damage caused by water as quickly as possible is the most critical mold prevention measure as standing water is the ideal environment for mold growth. Mold growth can begin within just 24 to 48 hours after damage occurs, so it is essential to act quickly. Restoration specialists will extract water, clean, and dry the affected area to reduce the risk of secondary damage. While you might be able to sop up small water issues, larger flood and storm damage needs a pro to address.

Keep in mind that there is no such thing as mold removal

Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible, so do not believe a cleaning service that promises to remove all mold spores from your home. It’s impossible and a company that claims that may not be as well-trained in mold remediation as SERVPRO of Phoenix. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Phoenix has the training and expertise to remediate the mold in your home or business.

Following the above suggestions will help protect your home against mold damage. If you need help with possible mold damage, contact SERVPRO at 480-503-2090. We are here to help!

Kitchen Safety Tips to Prevent a Kitchen Fire

4/29/2020 (Permalink)

We all look forward to cooking a wonderful meal with our loved ones, especially recently when we’re spending a lot of time together. You should always practice fire safety in the kitchen so that you can prevent a fire from occurring. Kitchen fires are sadly quite common, and fire damage can be costly; a single fire may cause hundreds if not thousands of dollars in fire damage, and can put those you love at risk. Here are some fire prevention tips from SERVPRO of Phoenix for your kitchen:

Keep Your Kitchen Clean

Before you even begin to prep for the meal, ensure that the entire kitchen is clean by clearing all grime from the oven, washing the microwave, and making sure the floors are swept. Also make sure that there’s nothing flammable near your stove or oven. Leftover food particles and grease can start a fire before you know it. Towels and potholders too near a flame can catch fire and spread quickly. A clean, uncluttered kitchen is a safe kitchen.

Protect Yourself While Cooking

When cooking, make sure to wear the right clothing. Don’t wear anything with dangling loose sleeves that could catch fire. Oven mitts are a must when you bring things out of the stove, too. Hot pots, pans, and utensils can catch other items on fire, so prepare a place to put them after you bring them out. Clear an area for hot items, and make sure the surface is clean and dry. 

Be Careful with Children in the Kitchen

Mealtime brings the kids into the kitchen, and they will enjoy help you by performing simple tasks, such as helping to get things out of the fridge. You can use this time to teach them fire safety and to ensure that they know to keep away from stoves and any other place where there might be live flames. Knowledge is one of the best fire prevention tools out there. Need more fire safety tips for kids?  Here’s a great list to share!

Properly Store Kitchen Items and Cleaners

One of the best ways to help prevent fires in your kitchen is to store all chemicals like solvents away from any heat source. Many people keep cleaning supplies under the sink which is fine (protected from little ones, of course). Or you can keep cleaning fluids on shelving that is protected far away from the stove and range, and make sure that any pots you are using have all handles away from everyone in the kitchen. Knocking a burning pot or pan onto the floor or a person can cause serious injuries and start a fire quickly. 

Kitchen fires can happen fast, even when you’re using all the right precautions. If you experience a kitchen fire, contact SERVPRO of Phoenix to help restore your kitchen back to normal. We’re here 24/7 to serve you! Call us at (480) 503-2090.

How to Spot Water Damage in Your Bathroom

4/23/2020 (Permalink)

The worst water damage is the kind you don’t detect until significant damage is done. Water can leak slowly and silently, and bathrooms can be notoriously hard to spot because it tends to be a room with moisture anyway. As it turns out, these quiet drips can cause extensive water damage with time. What are some common causes of water leaks in bathrooms? Here are three typical causes:

  • Grout deterioration around showers
  • Broken faucet in sink, bathtub or shower
  • Damaged drain in bathtub or shower

While damage can be hard to spot in a bathroom, here are a few things to look for; sure signs that you have water damage that needs to be addressed.

Mildew or Mold

The first sign of a hidden leak is usually mold and mildew on the outside of the tub, shower or wall. While it might not be a sure sign of significant water damage, it does indicate that something is off and that it might be time to call in a water damage specialist to check it out. To be sure, dry any moisture that appears on the outside surface of the tub, shower or wall. If water reappears shortly after you use the tub or shower again, you’ve got water leaking from somewhere.

Damaged Walls or Ceiling

Water gets splashed on bathroom floors now and then, and that should not be a problem as long as it’s not substantial. Bathrooms are built to take occasional water exposure. However, if you see a patch, stain or crack on the ceiling below the washroom, there’s an issue. You are likely dealing with a shower pan leak or broken drain line. Of course, if you’re in a one-story home, there won’t be a ceiling below your bathroom, so you may have to rely on mold or mildew appearing or an odd odor.

Earthy Smell

Mold has a distinctive earthy smell that is fairly easy to detect. It is a clear indication of hidden leaks in the house, which can be hard to track down. Water can drip at one point and move to damage another part of the house, leading to a misdiagnosis. If you suspect a water leak, it’s best to call in a trained water damage professional to help track down and address the leak to avoid significant damage.

If you’ve experienced a leak in your bathroom, or suspect you have water damage, contact SERVPRO of Phoenix at (480) 503-2090 to get the issue resolved immediately. We’re here 24/7 to help you. Call us today!

How to Safely Return Home After a House Fire

4/23/2020 (Permalink)

House fires can be physically destructive and emotionally shocking. Once the fire is out, homeowners are anxious to return to normal as quickly as possible to piece their household back together again. SERVPRO of Phoenix understands how devastating a house fire can be, and has a few tips on how to return safely home after a house fire.

Fire damage safety tips

  • Do not allow children to play in the ash
  • Wipe down kids' toys and pet toys.
  • Wash body immediately if you come in contact with ash to avoid skin irritation.
  • Keep pets away from ash areas.
  • Do not use leaf blowers or anything that will put ash into the air.
  • Wear gloves, long sleeves, pants, socks and shoes to avoid skin irritations
  • Double bag debris and ash in plastic bad. Be sure to seal all bags to prevent ash from getting in the air.

Ideally, working with a fire damage remediation company will help you avoid and fire or ash-related issues, and can help get clean up and remediation done quickly and professionally. Fire debris removal and reconstruction are often two areas that homeowners fixate the most on when restoring the damages fire can do. With recovery solutions including debris removal, soot, and smoke residue cleanup, addressing indoor air quality concerns, and reconstruction efforts, our IICRC-certified technicians and contractors, can respond quickly to help.

Damage can go beyond the areas burned by fire

Even if a confined area of your home burns, you should be aware of possible issues that can occur in other rooms of your home. Ash and debris from burnt structures may be blown indoors and into areas not affected by the fires. It’s best to keep air conditioners, and fans turned off until a fire remediation specialist has come in and assessed the situation. The professionals at SERVPRO follow a 7-step fire repair process to evaluate the situation, clean and sanitize the area, and help return your home to normal.

If your home has suffered from a fire, don’t hesitate to call in the professionals at SERVPRO of Phoenix. Call us at 480-503-2090 and get the help you need quickly. We are here 24/7 to help. Contact us today!

It’s Not Too Late to Be Prepared for Business Interruption

3/26/2020 (Permalink)

Businesses of all sizes have been impacted by recent events. Those who had a contingency plan in place likely are weathering the storm a bit better, or at least have a better handle on how to quickly pivot based on the ever-fluid situation we all are facing. Does your business have an emergency plan in place if you suffer a major event?  If not, it’s not too late to be prepared for business interruption. SERVPRO of Phoenix can help!

Businesses face all kinds of risks

There are many kinds of situations that can negatively impact a business, including:

  • Fire
  • Flood
  • Water damage
  • Smoke damage
  • Mold issues
  • Storm damage
  • Biohazard situations
  • Crime situations

While some of the above circumstances can be addressed and remediated fairly quickly, other situations may cause severe impact on the ability of a company to do business as normal. As many as 50% of businesses close following a disaster, according to the latest research.

The value of being prepared

While it’s nearly impossible to plan for every situation that may impact a business, of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. Knowing you are ready for whatever happens speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

How can businesses be prepared? Start by developing a SERVPRO Emergency READY Profile (ERP) for your business interruption to have an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water damage, fire damage or other adverse circumstances can affect your business. 

Preparation is key

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself if your business is ready for any emergency. If not, contact SERVPRO of Phoenix today at 480-503-2090 and get prepared today!

How SERVPRO Services Save You Money on Fire Damage Restorations

3/20/2020 (Permalink)

One of the most important factors that can change how much fire damage to your Phoenix home costs in repairs and restorations is how fast a team of damage mitigation professionals can get to the scene and control the situation. Oftentimes, a response that takes too long can make a difference in repair costs. People nationwide trust SERVPRO professional technicians to arrive at their homes quickly and prevent as much damage as possible thanks to a few key advantages we offer.

How We Arrive Faster

SERVPRO of Phoenix crews can arrive within just a couple hours of your first call reporting fire damage to your  Phoenix home. We keep our personnel on standby 24/7 to react quickly and make sure every disaster gets handled with professionalism, speed and thoroughness that we have established on a nationwide scale. You can call us, and a live representative can take your call and immediately begin the response process to send help to your home. Be sure to call us as quickly as possible after a disaster to make use of our full capabilities.

Why Does A Fast Response Matter?


Maintaining the sort of readiness that enables us to respond quickly around the clock is neither easy nor inexpensive. However, the benefits of that readiness pay off for our customers. The damaging effects of a fire, such as smoke residues and water-mixed sludges, can cause severe damage over time to your home through chemical reactions with building materials, deep staining, and many other effects. By arriving quickly, we can target the most urgent damaging factors first and stop them from causing any further problems in your home. The result is a faster clean up time, fewer materials replaced, and a lower final bill.

Locally Owned

SERVPRO of Phoenix is a locally owned and operated company with national resources that enable us to handle any variety of fire damage quickly and with minimal costs. Call us at (480) 503-2090 to learn more about our services.

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Phoenix at 480-503-2090.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

How Water Damage in Neighbor’s Phoenix Apartment Can Affect You

3/18/2020 (Permalink)

Apartment living brings a whole new set of challenges to keep your living space safe and in good working condition. Whenever moisture makes its way into your Phoenix apartment building, there is a possibility your unit can get negatively affected even if the leak isn’t in your apartment. Learn how you might be at risk for damage in your apartment and what to do if it happens to you.

Your apartment is only as protected from water damage as your neighbor’s

Many times, your unit can suffer from water damage without you even noticing it. Moisture can soak into your unit from other apartments, and you might not even realize it. Wet materials in other parts of the building can cause humidity to rise inside the entire complex. Humidity can cause water damage issues with your contents and building materials, even if nothing inside your unit comes into direct contact with moisture.  

What to do if you experience water damage

If you know there is a plumbing failure inside your building, it is wise to call in the professionals at SERVPRO. Our highly trained team can tell you if there is water damage inside your Phoenix apartment unit and where the leak is coming from. Our technicians are trained to be able to know if excessive moisture has affected your dwelling or not. We know what places to look and how we need to check for problems. Through the combination of training and experience, we can tell you whether there is an issue inside your home.

Highly trained to get the job done

Our SERVPRO technicians use their extensive training achieved by their completion of IICRC certification programs to determine where moisture could have entered your apartment unit. We know how water travels through a structure as well as we understand how buildings get built so that we have a good idea of how liquid moves through your apartment complex. Once we get a good idea of where moisture could be, we utilize advanced technology to determine the moisture content of your structural components and personal possessions.  We have at our disposal various types of moisture sensors that test how moisture affected different kinds of materials got as a result of the water leak. We use these instruments to figure out how wet your contents and building materials got after the disaster, and the standard moisture content of them when they have not been negatively affected by moisture.

If you ever hear about a water leak taking place in an apartment unit near yours, don’t hesitate to make sure your apartment is protected! Call SERVPRO of Phoenix at (480) 502-2090 for fast 24/7 service.

Protect Yourself Against Water Flooding in Your Home

3/11/2020 (Permalink)

You can’t prevent every catastrophe that might come along, but we pulled together a few solid tips to protect yourself against water flooding in your home. Take a moment to check these out to minimize your flooding risk.

Clean your downspouts and gutters

Many of us in Phoenix are transplants from other states were gutter cleaning was a once or twice a year task. For some reason, we left that habit behind when we moved to the desert, but homes in Phoenix need this task done just like back home! Make sure to clean out your gutters at least once every six months or more often if you have a lot of trees near your Phoenix home. When water collects in the gutters it can cause damage to your roof and the gutters themselves. Down-spouts that aren’t clean and checked to ensure the water is running off properly and is running away from your house can cause damage to walls and even your foundation. At SERVPRO of Phoenix, we see this issue surprisingly often. Clean those gutters and spouts!

Switch off the mains

If you are going on vacation or you are going to be away for a length of time, switch the water off at the main. This will stop any dripping or other water issues while you are away. You wouldn’t want to come home to water rushing out your front door to greet you! Unfortunately, our parched ground often absorbs the water so at first you may not even know you have a leak but at some point, the ground becomes saturated and then you have a big mess on your hands! If you have a drip system or sprinkler system, it may make sense to ask a neighbor, house sitter or your landscaper to turn these on and off manually. There are some systems you can control from your phone to water your landscaping too!

Keep your garden in check

While we’re on the topic of landscaping, trees and shrubs can cause damage to your pipes from the roots wrapping around the pipes. Keep your garden maintained and avoid planting large plants near piping if at all possible.

Take care of those small leaks immediately

Found a little leak? It may seem like a harmless drip, but a small leak can become a big water damage problem if not dealt with as soon as possible. Even tiny drips can cause mildew and mold in your home and even lead to structural damage and dry rot over an extended period of time. If you fix the leaks as they occur, you have less likelihood of the small issue becoming a huge problem later. If you have a sudden spike in your water bill, make sure you investigate for underground water leaks as well.

Check the appliances

Most people think toilets are the cause of most home floods but don’t forget about your appliances! Monitor appliances for leaks and replace any cracked and brittle piping. Things like a dishwasher or washing machine can flood your house out quickly if the appliance is not maintained adequately.

Flood damage in our homes is something most of us experience at some point in our lives. It could be caused by something as simple as an overflowing bathtub or something more serious such as a burst pipe or sewerage pipe rupture.

Flood damages to your home can range from minor to severe and dealing with the issue can be overwhelming. While some water issues cannot be foreseen, there are a few things you can do to prevent flood damages to your home from factors you have some control over. If you experience flooding in your home, call the water damage experts at SERVPRO of Phoenix immediately at 480-503-2090 to get the help you need.

Recent Phoenix Rains Can Cause Unexpected Storm Damage

3/11/2020 (Permalink)

We’ve had some substantial rainfall lately in Phoenix. While this time of year may bring a sprinkle or two, this week’s rains were enough to cause unexpected storm damage to homes already soaked from last month’s record rainfall.

Roof damage

This is the time of year you start seeing homeowners replacing their roofs in preparation for the rough monsoon season only a few months away. Unfortunately, many were caught off-guard by the amount of rain that came down this week, and the result is storm damage to that partially installed roof. While you may be able to get your roofer to come out and address damage to the roof itself, you may have experienced additional storm damage from your unprotected roof.

Leaky window frames and casings

With the amount of rain, we’ve received, some window frames and casings may become compromised, allowing rain to seep into the home and interior walls. The result? Mold and mildew. Left unchecked, it can become a real issue, resulting in the need for mold remediation. Check those windowsills and casings after a solid storm to ensure you don’t have any unwelcome leaks or drips.

Flooded basements

Many homeowners experience flooded basements as a result of unusually wet storms. To safeguard yourself from that happening to your basement, once again check those windows! You may also want to look and see that exterior water from the storm isn’t puddling right up against the house which could ultimately cause mold or mildew. Last, check that sump pump and make sure it’s in good working order.

Here are a few tips to follow if you experience storm damage.

How to handle storm damage

If portions of your home experienced flooding from the recent storm, call SERVPRO of Phoenix immediately! Our storm damage cleanup and restoration services can help get your home back to the way it was before the storm. We can provide emergency board up and tarping services, as well as reconstruction and repair. Our qualified IICRC-certified disaster relief technicians can utilize equipment like our extraction machines and efficient drying units to reduce the spread and damaging effects of floodwater in your home. We’re available 24/7 to respond to your disaster so contact us at 480-503-2090 to get help for storm damage today!

Does Your Business Have an Emergency Readiness Plan?

3/5/2020 (Permalink)

When an unexpected disaster occurs, many businesses struggle to fully recover in the aftermath. Having a plan in place to be prepared for emergencies can make the difference between surviving a disaster or not. Does your business have an emergency readiness plan?

How businesses are impacted by disasters

Some businesses may never recover following a disaster, having lost too much time, clientele or inventory during the recovery process. A fire to a business is devastating and can cause it to completely shut down; for many businesses regardless of size, extensive downtime can mean a huge financial impact. According to the Federal Emergency Management Agency (FEMA), almost 40 percent of small businesses never reopen their doors after a disaster. However, the ones that do survive usually have a preparedness plan in place.

What is an emergency readiness plan?

While an emergency readiness plan can’t stop a disaster from happening, it can help a business be ready to handle a disaster during the event and be better prepared to recover after a disaster. One-way SERVPRO helps a business be prepared is with the ERP profile. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY  Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the lone of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Contact SERVPRO of Phoenix to get your business ready

SERVPRO of Phoenix is well-versed in disaster recovery and remediation. If you want to better prepare your business for any unexpected disaster, contact SERVPRO of Phoenix to learn more. You can also read more about SERVPRO’s ERP to understand how it can help prepare you for any emergency and offers helpful tips and best practices. Already experienced an unexpected disaster and need help?  Call SERVPRO 24/7 at 480-503-2090. We’re faster to any disaster and can help you recover and get back to business in no time!

What You Need to Know About Mold and Mold Remediation

2/11/2020 (Permalink)

Hearing the word mold can make anyone cringe. It is a word that everyone seems to know, but most know little about. Did you know, for example, that mold spores are everywhere?  It’s true! Knowing more about mold and mold remediation can help you deal with mold problems in your home or business.

A few facts about mold

According to the EPA website, here are a few facts that everyone should know about mold.

  1. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  2. If mold is a problem in your home or business, you should clean up the mold and eliminate sources of moisture.
  3. Fix the source of the water problem or leak to prevent mold growth.
  4. Reduce indoor humidity to 30-60% to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dishwashing and cleaning
  5. Clean and dry any damp or wet materials and furnishings within 24-48 hours to prevent mold growth.
  6. Clean mold off hard surfaces with water and detergent, and then dry thoroughly. 
  7. Prevent condensation: Reduce the potential for condensation on cold surfaces such as windows, piping, exterior walls, roof, or floors by adding insulation.
  8. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  9. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. Some molds can grow on wood, paper, carpet, and foods.

Got mold?  Call in the pros!

There’s a big difference between a little mold spot from a water spill and significant mold growth from water damage. The tips above are useful, but if your Phoenix home or business is experiencing substantial mold issues, it’s time to call in trained mold remediation specialists like SERVPRO of Phoenix to handle the job. Mold colonies can threaten not only the structural integrity of hosting surfaces and materials but also present adverse health effects for those exposed to the colonization. We have highly trained IICRC-Certified Applied Microbial Remediation Technicians that can respond 24/7 to any mold issues you may be experiencing, so contact us at 480-503-2090 to get the help you need for your mold issues. Understanding mold and mold remediation will help you make the right decisions if you experience problems in the future.

What to Do After a Fire in Your Phoenix Home

2/4/2020 (Permalink)

A home fire, no matter how extensive, can be a traumatic experience for homeowners. Once everyone is safe and the flames are out, it’s time to call in the pros to help with fire remediation. Even before SERVPRO’s highly trained team shows up, there are some steps you can take after a fire in your Phoenix home to keep damage at a minimum and stay safe.

Staying safe after a home fire

While you wait for help to arrive, it’s tempting to start doing some of the cleanup yourself and trying to bring your home back to normal, but extreme caution needs to be followed to keep you and everyone in your home safe. First and foremost, if there are any electrical or gas appliances that may have been damaged by the fire or the subsequent water and chemicals used to put the fire out, do not try to turn those appliances, including ceiling fans, back on, as there may be moisture or other damage that could worsen by igniting electricity or gas. Wait for fire remediation specialists like SERVPRO of Phoenix to let you know when it’s safe to do so. Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water, or may have been impacted by smoke as they may contain toxins unsuitable for consumption. Even practice caution with smaller appliances; Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service as you may cause further damage to the appliance or yourself!

Keep cleaning to a minimum

Fires can cause a huge mess, and some may seem easy enough to clean on your own but use caution. Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us as you may set in the stains or odor from smoke. This applies to clothing as well; improper laundering by a dry cleaner may set in the smoke smell. Try not to move around the home too much immediately after a fire until clean up specialists have arrived to limit soot and other particles being tracked throughout the house, making cleaning more challenging. Again, our specialists are trained in fire, smoke and soot remediation and know best how to handle the cleaning after a fire.

Steps you can take until help arrives

While you’re waiting for the SERVPRO team to show up, there are a few actions you can take. Here are a few of our top fire damage tips:

  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change the HVAC filter.
  • Tape double layers of cheesecloth over air registers.

In the United States, fire departments responded to an estimated 1,318,500 fires in 2018 (the most recent stats available). House fires happen for a variety of reasons, but the devastating impact is felt by anyone who has experienced a home fire. Knowing what to do after a fire in your Phoenix home can make the circumstance less traumatic. If you experience a house fire, contact SERVPRO of Phoenix immediately at 480-503-2090. We’ll help you through the process and help you get back to normal again.

How Your Phoenix Home Benefits from Water Damage Restoration

1/22/2020 (Permalink)

No one wants to deal with water damage in their home. There is not only the damage you can see but also underlying issues behind walls and under floors that may cause even more problems down the road. While you might be tempted to deal with the aftermath of water damage yourself, learn how your Phoenix home benefits from water damage restoration from the pros at SERVPRO of Phoenix.

Quick water removal reduces damages

Several issues can arise by failing to address the water damage challenges as soon as they happen. For instance, your contents may suffer costly damage if left unchecked. With time, what was salvageable may end up with permanent damage such as warping, tearing, mold or mildew. Electrical hazards may also show up unexpectedly, and therefore we always advise homeowners to work with professionals even when they think the situation is not that serious.

Find what’s causing the water damage first

Identifying and stopping the source of the water damage in your Phoenix property is the first step that our SERVPRO technicians perform. After that, we use detection equipment to determine the degree of water penetration. For general moisture detection in walls, carpets, and other areas, we use moisture sensors. However, for an accurate moisture reading and monitoring of the drying process, we use a moisture meter.
 
When there is some standing water in your structure, we must extract it using the appropriate extraction equipment. With the help of portable or truck-mounted extractors, water removal is possible. Usually, our SERVPRO team uses moveable types when removing water from areas with limited access. Apart from removing the water, the extractors are also helpful when cleaning upholstery and carpets.

Create a drying environment

Creating an environment where the rate of drying is faster is necessary during the restoration. That is why our team enhances airflow using air movers. After the water evaporates, it increases the air's moisture content which after some time cools and settles on areas. To prevent that, we perform dehumidification to address this and to lower the humidity of the air using desiccant or refrigerant dehumidifiers.

When some contents absorb the water, they rot, and after some time unpleasant odors result. Where possible, we remove the sources of those smells and after that administer deodorants by using ULV foggers or thermal foggers to neutralize them.
 
SERVPRO of Phoenix is a proven leader in water damage restoration. Call us at (480) 503-2090 to get the help you need when you experience water damage in your home.

Why Commercial Cleaning is Important for Your Business

1/14/2020 (Permalink)

There are a lot of issues that business owners must worry about to keep their business running. Operations, sales, marketing, accounting issues…. the list goes on and on. With so much to worry about, sometimes issues such as ongoing commercial cleaning of a business is an afterthought, but this would be a mistake! Consistent commercial cleaning might not sound like a big deal, but a clean business sends a powerful message to staff and customers alike.

Why commercial cleaning is important to businesses of all sizes

Why is maintaining professional commercial cleaning from a company like SERVPRO of Phoenix so important? Here are some of the benefits of prioritizing workplace cleanliness:

  • It reduces the need to replace supplies and equipment as often. When dirt and grime are left to build up, they will cause unnecessary wear-and-tear on your office equipment. Flooring can become stained and unkempt, and office furniture left uncared for is unsightly, not to mention unsanitary. Regular professional commercial cleaning and maintenance will save you costly replacements of these items.
  • It can help you find and fix damages before they become a problem. Regular deep cleaning can help you catch issues you might not notice. Regular cleaning maintenance can help you see the signs of water damage and mold growth that may otherwise go unnoticed., Damage from leaks are much easier to deal with at the beginning of the issue and easier to resolve. The longer the damage from a water leak goes on, the higher the costs for repairs are going to be and the higher the risk of mold.
  • It can positively affect employee morale. An unclean workplace makes it difficult to concentrate and has been proven to cause stress, especially for those people who are highly sensitive to uncomfortable surroundings. When your workers are happy and productive, your customers and clients will know it, and an atmosphere of positivity will affect your business by encouraging repeat sales and referrals.
  • It gives your business an image and reputation of professionalism. If your business looks like a mess, most people may assume it’s unprofessional. Water-stained walls, dirty carpets, unkempt furniture and machinery, and dusty light fixtures can give your prospective customers the idea that you are not a professional business. Simple commercial cleaning on a regular basis can help address this.

Why SERVPRO of Phoenix for commercial cleaning services

SERVPRO offers the unique value of a one-stop resource for all your commercial and damage repair needs. First and foremost, we offer a variety of cleaning services, including:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

 When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Phoenix for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look it's very best. In addition, if our commercial cleaning team finds signs of damage from water or mold during our services, we can not only alert your business promptly but can work with you to address the situation, regardless of how substantial the damage is.


Call us here at SERVPRO of Phoenix for help with all your commercial cleaning needs. We are experienced in cleanup after water and fire damage, and mold remediation is one of our specialties! Our phone number is (480)503-2090.

Your Best Water Damage Detection System is You

1/2/2020 (Permalink)

When it comes to water damage, the speed of water removal is the key. The longer it lingers undetected, the worse the problem can be. Problems from faulty plumbing can escalate very quickly. Not only can the water destroy your furnishings and property structure, but it can lead to mold growth. The best way to detect water damage in your home is to be vigilant and aware of changes to your home. At SERVPRO, we believe in vigilance to detect water damage quickly.

Watch for water damage after storms or a plumbing leak
 

As a homeowner, it’s important to check your home thoroughly after a major storm or a plumbing leak. Many people make the mistake of assuming that once the water stops flowing, you’re in the clear but that’s not the case. Step one is to stop the water, but then look for further damage. Indications of possible water damage may include cracks or seams splitting in walls or the ceiling, tiles or wood floors lifting, or a musty odor. If you have any of these, call in a pro to make sure you get the damage handled quickly. Monitoring your water bill is another option you can consider. If you become accustomed to performing the usual, then you are aware of water usage. Keeping an eye on the monthly bill can reveal a sudden increase in usage from a leak.

Move quickly when you find water damage

To prevent further damage and protect the safety of your family, you need a company that can help avert further water damage to your Phoenix property. When damage strikes, quick mitigation from our experts can prevent further damage giving you peace of mind. Also, it can save you money associated with extensive and expensive repairs to your property. As a homeowner, there are a few actions you can take to prevent a water loss to your property. Storms happen and plumbing leaks; it happens to everyone. When you experience an incident, call a professional ASAP and do a few things to stop further damage:

  • Start by disconnecting outside hoses immediately after use. Water pressure buildup can lead to ruptured plumbing lines within the structure.
  • Check the connections to your appliances and fixtures for drips and leaks. Look for water spills and listen for drips or gushes so you can show the technician when they show up.

Why call SERVPRO
 

SERVPRO of Phoenix technicians are IICRC certified and can clean up and restore your home. We utilize state of the art water extraction equipment and monitor the drying process to ensure we achieve our drying goals. This protocol is done to ensure your property is dried to standard levels of moisture content which helps prevent the growth of mold. Whether it is day or night, our highly trained team is always ready to respond to emergencies and reduce water damage to your home.
 

Partner with a pro you can trust for water damage restoration


Even the smallest of water leaks can worsen the condition of your house. Quick repairs reduce the damage and the expense associated with restoration, so have your local SERVPRO number handy to get any damage handled quickly. Talk to our SERVPRO water damage specialists about other methods of preventing future water losses to your property. After removing the unwanted water and moisture using industry-leading extraction and dehumidifying equipment, we can document the results to help with your insurance claim. You can depend on SERVPRO of Phoenix to respond rapidly to your water issues. Call us 24/7 at 480-503-2090.

When Your Water Damage is Gone, Your Mold Problem May Start

12/18/2019 (Permalink)

fixing plumbing after water damage Fixing your water leak won't resolve a possible mold problem in your home.

This is a typical scenario for many Phoenix homeowners who rent their properties out or are absent from their home for an extended period of time:  a water pipe breaks, and water sits for a long time before the water issue is resolved. When the problem is finally discovered, the water damage is fixed, and all is better again, right?  Not so fast! Even when your water damage is gone, your mold problem may start. Find out what you need to do to address a potential mold issue by working with SERVPRO of Phoenix.

How likely is it that mold will form after water damage happens?

Phoenix homeowners assume our dry climate discourages mold, but that’s actually a fallacy. As a matter of fact, mold spores exist in almost every environment, including Arizona, and it only takes the right moisture conditions like a water leak for these spores to seep into materials and colonize. That means a mold problem for your home. Mold exists everywhere, indoors and outdoors, but a damp situation like a water leak can accelerate that growth into a mold issue for your home. When that happens, you’ll need mold remediation.

Even if you can’t see it, mold may be present in your home after water damage

Perhaps you were fortunate enough to catch your water issue early, and therefore water didn’t sit for too long. Does that mean mold isn’t an issue?  Possibly, but possibly not. Keeping in mind mold spores are everywhere, it doesn’t take much excessive moisture to become a problem, and often a mold problem is not visible. It could be behind plumbing walls, in carpet padding, or other hidden places. If you smell a musty odor, the chances are that you have a mold problem, but in many cases, mold is growing before you smell anything.

What steps should be taken to address a possible mold issue?

First, the source of the water damage needs to be addressed. If it’s not resolved, there’s a good chance that even if mold is present and is dealt with, it could come back again, which is why mold remediation should be left to professionals such as SERVPRO of Phoenix. They are certified to understand how to assess a situation and if a mold problem is found, address it so that the issue is resolved. Specifically, our mold remediation specialists will:

  • Inspect and assess mold damage
  • Contain the mold
  • Use air filtration for airborne mold spores
  • Remove any materials containing mold, including drywall, carpet, etc.
  • Clean any salvageable items with mold damage such as draperies, books, etc.
  • Restore the premised to pre-mold problem conditions

So SERVPRO can get rid of mold in my house?

Again, mold is everywhere, inside your home and outside your home, so mold cannot be “removed” completely. What it can be is contained or remediated to keep it under control. We understand mold and mold growth. SERVPRO of Phoenix has the training and expertise to remediate the mold in your home.

Work with one company to handle all your damage needs

As you can see, water damage actually requires multiple areas of expertise: fix the cause of the water damage, repair water damaged items, dry out the area, and deal with any mold remediation necessary. Why call multiple companies when you can rely on the experts at SERVPRO?  If your Phoenix home suffers from water damage, contact us 24/7 at (480) 503-2090 to address all issues that you may experience.

SERVPRO’s Advanced Technology Helps Get the Job Done Right

12/12/2019 (Permalink)

People are often surprised by how much training and expertise is required of SERVPRO professional technicians to address mold, water, fire, or storm issues. Our employees go through a significant amount of initial training as well as ongoing training to be well-prepared for any remediation issue they face. Above and beyond that, SERVPRO of Phoenix uses advanced technology to help restore a property to preloss condition quickly, reliably, and more effectively. Our advanced technology helps get the job done right.

The equipment we use to help face any issue head-on

One of the most damaging problems in many homes and businesses is water. It can be water that comes from storms, water from a pipe break, or even water left behind as the aftermath of a fire that was extinguished. Left unchecked or undetected, water can cause many unwanted issues. Fortunately, SERVPRO of Phoenix technicians have the technology to detect and address water issues. Water detection is the first step. When a home or business owner suspects water problems but is unsure where the water is at or what’s the cause, our moisture detection and measurement technology can really save the day, from infrared cameras to moisture detectors, hygrometers, and other meters that measure the extent of moisture saturation. Once water is located, we use various technologies to extract the water, including powerful extraction equipment that is either truck mounted or even submersible in high water situations.

Once the majority of water has been removed, more advanced technology is used for the drying phase was water remediation; if left unchecked, the moisture could lead to mold and odors. SERVPRO of Phoenix uses industrial-strength air movers and dehumidifiers to remove any remaining moisture from walls, ceilings, carpeting, and more.

Sometimes odors happen with water damage. If we find that odor is an issue, we have advanced technology that can remove airborne contaminants and control the air quality. We can also use thermal foggers and deodorization agents.

Our technology goes beyond equipment

SERVPRO water damage restoration services may also include using state-of-the-art, OSHA-approved cleaning agents. These disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms. Our advanced technology helps get the job done right, beginning to end!

If your home or business has suffered from water damage, don’t delay! Contact SERVPRO of Phoenix at 480-503=2090 today and see how we can help!

Did November’s Torrential Rains Cause Storm Damage to Your Phoenix Home?

12/3/2019 (Permalink)

Unlike other parts of the country, Phoenix’s weather is fairly predictable….usually. We had a pretty tame monsoon season and yet we experienced a big rainstorm late in November that brought a lot of rain to the Valley. If your home experienced storm damage, it’s time to contact SERVPRO of East Phoenix!

Phoenix storms can be powerful and damaging

Monsoons can wreck havoc on a home of any size, but really desert storms in general can cause storm damage. The Thanksgiving weekend storm in Phoenix saw heavy rain and at least three tornadoes touched down in Phoenix. Even if your neighborhood was spared getting turned into tornado alley, rains pelted homes all across the Valley. This resulted in excess water, downed trees hitting homes and in some cases, damaged roofs; results you usually hear about during the monsoon, not in November. For many homeowners, the intensity of the storm took them by surprise.

Why it’s important to react quickly to storm damage

Water damage and flooding can cause structural damage that needs to be addressed quickly to maintain the integrity of the home. Working with a company such as SERVPRO which offers 24/7 emergency service insures that the issue will be dealt with quickly, efficiently and professionally. Even if the storm damage didn’t cause structural damage, the water damage caused by such an intense storm can cause issues including mold and possibly electrical damage (water and electricity don’t mix!). Here are a few water damage tips to follow after you experience storm damage:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

How SERVPRO of Phoenix can help

When you call the SERVPRO specialists, they’ll come out and inspect the damage, providing a full overview of what damage was done and how it needs to be addressed. We’ll check for contaminated water in the home to ensure the homeowner’s safety and do a complete safety inspection. Then we move to the water removal and water extraction stage. We’ll move out any belongings that need to be removed to get to all the water in the home. We’ll inspect the carpet and pad to assess how to best extract the water. We’ll follow that with our highly specialized equipment for water removal and extraction including moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. We also use infrared cameras may be used to find “hidden” water behind walls and ceilings. We’ll leverage submersible and gas-powered pumps as needed for continuous pumping of high-level water and our truck-mounted and portable extraction units to perform efficient water removal.

We’re not done once the water is gone

After the water has been removed, there are still steps to be taken by our professional team. We turn our attention to drying and dehumidification to prevent more damage.  The floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.

The final step:  cleanup and repair

Once our team has the water under control and the drying process complete, we can assist with any items that need repair from water damage such as walls, flooring, etc. Our building services include:

  • Drywall Removal and Installation
  • Hardwood Floor Repair
  • Tile Floor Repair
  • Painting
  • Carpet Repair and Installation

We’ll also focus on odor removal and deodorization if necessary.

If your Phoenix home suffered storm damage from the Thanksgiving weekend, contact us right away at (480) 503-2090. We’ll get the job done and get you back to like it never happened!

Fire, Smoke and Soot Restoration is Critical After a Home Fire

11/27/2019 (Permalink)

Experiencing a fire in your Phoenix home can be a devastating experience. The anguish of property lost to the flames is only compounded by the property left behind that survived the fire but still looks damaged beyond repair. SERVPRO of Phoenix understands how important it is to help homeowners get back to a place where it feels like the fire never happened at all, but time and experience are key to making that happen. Our fire damage repair and restoration services focus on the fact that fire, smoke and soot restoration is critical to recovery.

Fire Damage Process Overview

When a home fire occurs, reaction time and the steps to assess the damage are significant factors in restoring a home back to its preloss condition. That’s why it’s important to follow an emergency fire damage process; a routine that every highly trained SERVPRO technician follows when coming out to a home that has suffered fire.  SERVPRO’s quick response can reduce continued damage and save money by quickly responding to the incident. It starts with a quick response time to let a homeowner know someone is on the way to assess the damage. Within four hours of loss notification, a SERVPRO professional will be onsite to start mitigation services. A technician will walk the homeowner through the step-by-step process to explain what services are needed and what the expected outcome will be. For restoration of property, they’ll start pretesting for restorability. Once they understand the possible outcome, they’ll communicate findings to the homeowner to get the process started, cleaning, restoring and deodorizing the property. It ends with a final walkthrough so that the homeowner can see what work was completed.

Fire, Smoke, and Soot Restoration Services

There are essentially two types of cleaning that happen during restoration:  structure cleaning and contents cleaning. Structural cleaning relates to ceiling, walls, windows, floors, carpeting and woodwork. All need a thorough cleaning after a fire. In some cases, a simple cleaning may suffice while in other cases, the cleaning may serve as a preface to additional services such as painting.

Contents cleaning can save significant money over replacing items damaged by the fire. Area rugs, furniture, drapes and upholstery can be cleaned and deodorized, saving the homeowner significant expenses of having to replace these items. This cleaning can also be done for electronics, art, kitchen items, clothing, bedding and more. Many homeowners assume that once contents have fire, smoke or soot damage they need to be replaced but that isn’t always the case! Oftentimes cleaning and deodorizing will take contents back to their preloss condition at a fraction of the cost to replace it. SERVPRO’s highly trained fire damage restoration technicians will provide the homeowner with a list of items that can be restored.

Expertise dictates what kind of restoration is done

Different types of smoke cause different types of damage and need to be treated differently. Wet smoke, such as occurs with plastics, can leave items sticky, while dry smoke, such as wood or paper, can leave ash and powdery residue. Unfortunately, there is also damage done from trying to extinguish flames, such as fire extinguisher residue that requires a different type of cleaning. Working with fire damage experts make all the difference in how well the home is restored after fire damage.

Fire, smoke and soot restoration is critical after a home fire and must be handled by a professional that knows how to get the job done. SERVPRO of Phoenix wants to ensure that our customers can return to happily living in their homes after a fire disaster. We have extensive experience and training, including IIRC training and certification, needed to provide you with the level of service you deserve. Call us at (480) 503-2090 so we can help restore your Phoenix residence after it suffers smoke or fire damage.

Highly Trained Professionals Are Important for Mold Remediation

11/13/2019 (Permalink)

Highly trained mold remediation specialist SERVPRO of Phoenix mold remediation specialist

Discovering that your home has mold can be frustrating and a bit frightening. How did it get there?  How do you get rid of it?  How can household items damaged by mold be repaired? How can you stop mold from happening again?  As highly trained professionals in mold remediation, there’s a reason why SERVPRO of Phoenix is the ideal company to call for mold issues in your home.

What is mold remediation?

Many people mistakenly assume that mold remediation is the same as mold removal, but that is actually untrue. In reality, mold is everywhere, indoors and outdoors, so guaranteeing “removal” of mold is impossible. What is possible is mold remediation, where mold issues are assessed, mold is contained, air filtration is implemented, mold infested materials are removed, and final cleanup and restoration of mold damaged items is completed. It’s a complicated process that needs professionals trained in mold remediation to get the job done thoroughly and correctly using a mold remediation process.

What kind of training do SERVPRO of Phoenix professionals receive?

While there’s no such thing as mold remediation school, there are several programs and certifications that SERVPRO of Phoenix technicians go through to ensure they’re doing the best job possible. First, there’s the initial franchise training, a 15-day hands-on course at the SERVPRO Corporate Training Facility that serves as the foundation of the SERVPRO training program. This course covers many restoration topics that not only include mold mitigation, but fire and water restoration, and carpet and upholstery cleaning. They also go through IIRC training and certification. IIRC (Institute of Inspection Cleaning and Restoration Certification) certifies and sets the standards for all the cleaning and restoration industries. SERVPRO technician professionals study IICRC standards and best practices in mold remediation, water restoration, fire restoration, carpet and upholstery cleaning, as well as other cleaning and restoration courses, to continue growing their expertise. In addition to this, there are several volunteer certifications programs through the franchise focusing on training, cleanup and restoration. Last, there are web-based and in person ongoing education classes that cover a variety of professional development topics on mold restoration and much more.

Handling mold issues is more than simply mold remediation

Understanding not only how to handle mold in a home or business, but how to restore a home to its condition prior to mold infestation takes highly trained professionals. As water and mold damage specialists, SERVPRO of Phoenix has the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. We do this quickly and efficiently through our fast response team and advanced equipment. That’s why SERVPRO of Phoenix should be your first call when you encounter mold issues. Got mold? Contact us today at (480) 503-2090.

Commercial Storm Damage Services Are Vital to Any Phoenix Business

11/13/2019 (Permalink)

Flooded commercial facility in Phoenix This fabrication plant in Phoenix suffered flooding from a ruptured water line.

When businesses experience storm damage, the costs are multiplied by not only what the expense will be to repair the damage, but lost business during the time repairs are being done. When Phoenix businesses experience storm damage by our destructive monsoons, the costs can add up quickly, so working with a business such as SERVPRO of Phoenix can make a huge difference in how well a business recovers after commercial storm damage is experienced.

The cost of storm damages to a business

When monsoons or other violent storms cause damage to a business, regardless of size, the business can suffer significantly until the damage is repaired. First, the initial damage, which can include broken windows, soaked flooring and furniture, damaged walls and more, can be unsightly if not unsafe for both customers and employees. In many cases, businesses have to shut down fully or partially until the damage is assessed and repaired. In addition to the cost of repairs and lost business, productivity can suffer significantly even if the business remains open. The sooner a business can get fully restored and up to speed, the less costly the storm damage is to the company’s bottom line overall.

Why commercial storm damage presents a unique challenge to restoration specialists

Storm damage to commercial properties present a unique challenge to restoration specialists. Unlike residential properties, commercial properties may not be able to vacate the premises while restoration work is being done in order to keep the business up and running. Also, depending on the size of the business building itself, the restoration process can be on a much larger scale, especially those commercial building with multiple floors. Oftentimes, heavy or expensive commercial equipment has suffered from storm damage and needs to be restored or removed. And of course, while storm damage is never convenient for either a homeowner or a commercial property owner, commercial storm damage can be significantly more costly as more time goes on until the damage is repaired. With SERVPRO of Phoenix’s 24-hour emergency service, we can be faster to any disaster.

The timeline for water damage on commercial properties

Water damage restoration specialists understand the timeline of water damage and the costs associated. Within minutes of storm damage, water can spread quickly and cause damage to flooring, furniture, walls, equipment and more. Within 24 hours, drywall can swell, materials start to break down, and a musty odor can form. After 48 hours, windows and doors can swell, paint blisters and wood floors can warp. If damage is left unaddressed any longer than a week, significant mold damage can set it, greatly increasing costs to businesses. There are many major employers in Phoenix but large or small, water damage can be costly to a company.

Why business need to work with a commercial restoration specialist

Unfortunately, most companies don’t seek out commercial storm damage services until they need one and by then, the clock is ticking. Ideally, companies should identify a company that specializes in commercial storm damage restoration and other related services so they’re prepared should disaster strike. If your company is seeking a commercial restoration company as part of their emergency ready plan, contact SERVPRO of Phoenix at (480) 503-2090.

Phoenix Home Inspections for Hidden Mold Growth

10/30/2019 (Permalink)

Containment for Mold Remediation Containment at Phoenix home undergoing mold remediation.

A slew of issues can surface when you have mold in your Phoenix home, especially the attic. Home owners don’t typically inspect their attics for mold growth, which leaves the mold lots of opportunities to thrive and multiply, ready to spread in other areas of the home. When the mold growth has become out of control, you’ll need to find a professional home remediation company, like SERVPRO of Phoenix. A mold expert will come out, test and discuss what your options are.

When is Remediation Needed for Mold  in Your Home?

Your home can easily accumulate mold when you have a hidden water leak somewhere. Hidden water leaks are typically found behind a wall. Come the monsoon storms, hidden water leaks can also be found in your roof. The attic does not get regular human traffic, in fact, in some households, it’s only visited once a year. So finding mold growth in your attic is not all that uncommon. In order to determine if your mold growth requires remediation, you should have a remediation specialist come out to test.

SERVPRO of Phoenix, has professional mold experts that will come out, test for mold, and then consult you on what all of your options are. If remediation is what you chose to move forward with, based on the recommendations, our technicians will walk you through every step of the process with strong communication and care for your home.

If the mold expert comes out and found a lot of mold in multiple areas, then remediation is probably necessary. Mold growth can damage your home in a multitude of ways which include  the structural elements. Then you also have, and want to eliminate, the odor of mold in your home which lingers throughout and seemingly impossible to get rid of.

Could Your Home Have Mold Growing Somewhere?

There are 12 common molds found in households, but all of them cause damage, which starts with the surface its attached to. It also affects things like the ceilings, walls, framing, and insulation. If your home recently had a water leak that you are aware of, and you begin to smell musty odor, you probably have mold growth and should carefully look around for it. Even if you don’t see it, but you suspect its there, a mold specialist can come out and test and if it exists, will find it. When you call a mold expert as soon as you think you have mold, you are saving your home from any further damage.

So there are no water leaks in your home… that you are aware of, at least. There are more ways mold will take advantage of to exist. Insulation that has been improperly installed or is insufficient in its functionality becomes a prime environment for mold to thrive. An inadequate ventilation system within areas of your home will also provide areas where mold is likely to inhabit. Anywhere in the home that is associated with the plumbing system is also a very common place for mold growth.

Local Home Remediation Specialist

At SERVPRO of Phoenix, we understand mold and mildew and have many years of experience with remediating the different molds that exist. Our techs are well-trained and have access to a variety of advanced equipment. We are dedicated to helping home owners cope with and understand the process of mold remediation. Contact SERVPRO of Phoenix, and have a mold expert come out and test for the mold you suspect and they will walk you through the whole process. Call 480-503-2090.

Water Damage Restoration for Your Phoenix Home

10/11/2019 (Permalink)

After your residential property in Phoenix has experienced water damage, finding a professional restoration service is very important. Learn more about what the water damage restoration process entails and how to choose the right professional for the job.

Water Damage Restoration Guidelines

The Institute of Inspection Cleaning and Restoration Certification (IICRC) and the Restoration Industry Association (RIA) have outlined standards that can be used as guidelines when dealing with water damage. In most cases, companies like SERVPRO of Phoenix use the IICRC's set of procedural standards. However, the standards do not to teach people comprehensive procedures for water damage restoration itself. Individuals and companies who utilize these standards must be aware of contemporary techniques and must also abide by all regulations and procedures by local, state, and federal laws.

Loss Assessment and Evaluation Process

The loss assessment and evaluation process is most effectively completed by a trained water damage restoration technician. A SERVPRO of Phoenix expert will utilize the Contents Claim Inventory Service (CCIS) form. This technician will document all the personal possessions affected by water damage. This document will help you in your communications with your insurance company concerning your Phoenix home.

Water Damage Restoration Services

Services offered by a SERVPRO of Phoenix water damage specialist will be customized to get your residential property back in order. One service that is available is the use of water sensing equipment to inspect areas of the home that have been affected by water damage. Tools and equipment used for this purpose include probes and infrared equipment. After the inspection is complete, our water remediation specialists will then dry out your home and sanitize any contaminated areas. These areas of the home will also be deodorized if necessary. Throughout the cleaning process, the remediation specialist will use equipment such as dehumidifiers, air scrubbers, air movers, and floor drying systems to optimize the restoration process and preserve structures and contents. Moisture meters measure specific water content in affected items which can help keep any future mold issues that may arise to a minimum.

Monitoring

Even after the entire process of water damage restoration is completed, it’s important for an expert to visit for a follow-up inspection. Your property will be monitored for moisture content, humidity, and temperature of the treated areas to ensure there is no risk for mold damage.

Final Inspection and Completion

Once the moisture content, humidity, and temperature are within acceptable industry standards, the water damage remediation specialists will any remaining equipment from your property.

Let The Professionals of SERVPRO of Phoenix Assist You

While handling the aftermath of water damage can be challenging, we are here to help. The trained professionals of SERVPRO of Phoenix have extensive industry experience and operate in compliance with all rules and regulations outlined by the IICRC S500. We offer 24/7 services from a crew of trained professionals.

Locally Owned and Operated

Our SERVPRO of Phoenix team has various recovery equipment at hand, designed to reduce any water damage threat quickly. You can count on our IICRC-certified professionals to respond 24/7 to any water damage restoration need and make it “Like it never even happened”. Give us a call today at (480) 503-2090.

Cleaning Up Smoke Damage After House Fire

9/30/2019 (Permalink)

Smoke damage cleanup after a house fire in Phoenix may seem like a no-brainer process, but cleaning smoke damage from anything is a bit more challenging than most think. The stubborn smell alone that seeps deep into all the different surfaces found throughout the house is very tough to completely remove and can make you nauseated and left with a headache or other health issues. SERVPRO of Phoenix has a lot of experience in this, so we would like to share our methods to cleaning up smoke damage after a house fire.

Tips on Cleaning Smoke Damage

After a house fire, especially in Phoenix with the warmer temperatures, the odor left by the fire never goes away entirely. Don’t bother to reach for the aerosols, air fresheners, and perfumes, they will only dilute the odor, but they are not capable of removing it completely. Before starting the smoke damage cleanup and restoration process, stop the soot from spreading by shutting off the A/C and opening all doors and windows to allow the fresh air to flush out the whole house. Set up an air purifier and let it run throughout the entire process to protect you from inhaling anything you’re not supposed to.

If you haven’t already reached out to your local fire cleanup company, like SERVPRO of Phoenix, then give us a call at 480-503-2090 and setup an appointment to address your needs. A good fire repair company should have well-trained and IICRC-certified techs that have a lot of experience. If you’re doing it yourself then you may want use a respirator during the process to protect your lungs from the negative effects of breathing in the soot.

Tips on Smoke Damage Cleanup

To begin, go through the house and gently dust off and vacuum any loose soot left behind after the house fire. Next, for any walls and other hard surfaces, you’ll need a dry-cleaning sponge (chemical sponge). This process is a critical part in the cleanup process because the special chemicals within the sponge are able to remove the smoke and soot stains from walls and other hard surfaces. Using single strokes in one direction, gently wipe the surface with a clean side of the sponge. The trick here is that when you have soiled a side of the sponge, grab your scissors and cut off a slice to reveal a new fresh and clean side to the sponge. Don’t ever use water or any soot cleaner prior to using the sponge as that will spread the soot all around making it impossible to clean it up with the chemicals in the sponge. 

Using white vinegar turns out to be a very effective smoke damage cleanup solvent. In fact, we recommend placing bowls of the white vinegar in all the rooms that were affected by the fire and leave them sitting in there for several days. Baking soda also has the same effect, but you may also use a commercial soot/smoke remover, paint thinner, some rubbing alcohol or a high powered degreaser like Benefect Botanical Atomic Degreaser. Soak a rag in the solution and wipe all hard surfaces, even if they don’t look like they were affected by the fire. The odorous particles are invisible and attach themselves to everything.

Next, add 1 to 3 teaspoons of a mild degeaser or dish soap to a gallon of water.and using the same motions as with the dry-cleaning sponge, wipe down all those same hard surfaces.It may be necessary to repeat these cleaning steps if it was a large fire that produced a lot of smoke. Always keep rinsing the rag or sponge so that you don’t spread the soot and smoke damage. Also, keep cycling through a new bucket of the solution once it turns a dark color. Then go over everything again with just a clean cloth soaked in nothing but clean water.

Then, you should make sure that the HVAC system gets new filters put in to replace the ones that were affected by the fire..We highly recommend having the HVAC system thoroughly cleaned by a professional. There are times that even after completing all these steps properly, the odorous smell is still there. That’s when you use an ozone generator, which you can rent, buy or borrow, but an ozone generator is very effective in removing the odor left behind after a fire in your home. Or you can again, have a fire repair company come out with the ozone generators to complete this process for you.

Call the Smoke Damage Cleanup Experts

Many people find that the process to completely eliminate the smoke odor after a house fire is just too time consuming and tedious. SERVPRO of Phoenix can help and do it all with their state of the art equipment an advance techniques, we get it done right the first time.Our highly skilled techs are sympathetic to the tragedy of a house fire and understand that communicating effectively with you is important. We also work with your insurance company.

What to Do After Storm Damage in Phoenix

9/18/2019 (Permalink)

The monsoon season typically leaves behind lots of damages to both commercial and residential buildings and knowing what to do after storm damage occurs is not always that clear. Getting the storm damage repairs addressed is stressful and time consuming, however there are a few things you can do that can expedite the process and get the repairs completed effectively and efficiently, not to mention affordably.

3 Steps to Repairing Storm Damage

Taking inventory of the storm damage needing repairs is your first step. Something a lot of Phoenix property and homeowners don’t always remember is that most insurance companies cover damages from the storm over the entire property, not just the structure on the property. Not all insurance companies support this, but it’s better to document all damages just in case yours does.

Document any damages from the storm to the outside of the entire house like the walls, windows, doors, gutters, roof, any major structural elements of the building. Look around the entire property including the front and back yards, the side yard, storage areas, garage and any equipment kept outside. Note and take pictures of any damages you find. Be sure to examine any damages to any power or gas lines and anything else that serves power and water to the building.

Once you’ve documented what needs to be repaired from the storm damage, call your insurance agent. More than likely the insurance company will take the time to open a claim, but all insurance companies run differently with different processes and policies that need to be adhered to in order to have a successful claim. You can save yourself some hassle by asking the following questions:

  1. What are all the terms of the insurance policy regarding storm damage repairs?
  2. What is the deductible on the storm damage repair and the caps?
  3. Does the insurance company have authorized vendors that you must contact, or are you able to contact your own storm damage repair company?

Finally, if the insurance policy allows you to reach out to your own storm damage repair company, call one you trust. A leader in the industry like SERVPRO of Phoenix who has a vast amount of experience repairing storm damage done to both the interior and exterior of properties. 

Taking Care of Your Storm Damage Repairs

We are licensed, bonded and certified and our techs are well trained and very empathetic to those experiencing all kinds of disasters. So after taking precautions to prevent future storm damage and you still fall victim, give us a call and we’ll be happy to help you out. Available 34/7 with an immediate response - 480-503-2090.

Mold Problems? Leave Mold Remediation to The Experts

9/10/2019 (Permalink)

There are several reasons why homes in the Phoenix area experience mold problems and need mold remediation. While our wet season can definitely contribute to the issue, water leaks of any kind can cause mold to grow. If your home is experiencing a mold problem, it’s best to leave mold cleanup to the experts who know how to address it correctly.

What is Mold Remediation?

Most people think that unless they see or smell mold in their home, there is no mold present. Believe it or not, that’s actually not true. Microscopic mold spores are everywhere, and this is perfectly natural. When homeowners start to actually see mold in their homes, that’s when mold has become a problem that needs to be remediated immediately. When professionals like the mold techs at SERVPRO of Phoenix come out to your home, they’re not actually doing mold removal. Why? Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Unfortunately, there are many companies that claim they can get rid of mold for good, but this simply isn’t true and is very misleading. When the trained experts at SERVPRO of Phoenix come to a home to deal with a mold issue, they are focusing on the process of mold remediation, which is simply to get mold levels back to normal, natural levels.

Why Homeowners Shouldn’t Try Removing Mold Themselves

Since many mold issues start because of a water leak or other presence of excessive moisture, many people assume that once they address the water issue, they can simply to a thorough job of cleaning up mold on their own, perhaps using a little bit of bleach and some elbow grease to get the job done. However, there are very specific steps that should be taken for mold remediation. First, a mold professional needs to come out and inspect the mold damage using various technologies to detect mold and hidden water sources.  Next, the mold needs to be contained to prevent the spread of mold. Then a special air filtration system is used to capture microscopic mold spores out of the air. After that, removal is the next step. SERVPRO employees use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested drywall or carpeting may be necessary to remediate heavy mold growth. Cleaning of other items, depending on mold growth, may be necessary using techniques to clean and sanitize the items. Last, depending on the damage to drywall, etc. restoration may involve minor repairs such as replacing carpet, drywall, etc.

No one wants to deal with mold issues in their home but when it happens, it’s best to contact the experts to handle it. If your Phoenix home needs mold remediation, give SERVPRO of Phoenix a call at480-503-2090. Our technicians are certified andavailable 24/7 every day!

A House Fire, What To Do After

9/9/2019 (Permalink)

After a house fire, knowing what to do after doesn’t come instinctively to most people. Of course fire and smoke damage restoration comes to mind, but there are things that need to be done before. Moving on after a house fire may seem impossible, but it doesn’t need to be. Understanding where to begin and the resources available to help you is crucial to putting your life back together. 

What To Do After a House Fire

Contact a family member or a close friend to inform them of what happened. They may be able to help you find a place to stay as well. Staying in your home anytime before a home restoration, after the fire is not safe. You can also reach out to the local disaster relief agency’s, like the Red Cross or Salvation Army.

Call your Insurance agent. Begin your claim as soon as possible so that your immediate needs can be met. Your agent should also help to secure your property in addition to recommending a home restoration after the fire company, like SERVPRO of Phoenix. The “Loss of Use” fund from your insurance policy can be used towards your daily living expenses and basic necessities. Keep all your receipts and a detailed record of all your purchases.

If and when you do plan on going back into the home for any reason, be sure to confirm the go ahead from the fire department officials. When given the green light to enter, another thing to do after a house fire is to take pictures and even videos of the damages. You’ll want these to support your claim. You had a house fire, what to do next involves taking inventory of everything affected after the house fire

Home Restoration After the Fire

Home restoration after the fire is your top priority. Reaching out to your trusted fire and restoration company, like SERVPRO of Phoenix to help mitigate early on leading to any reconstruction that may need to be done.

Water Damage Document Drying & Restorations in Phoenix, Arizona

8/30/2019 (Permalink)

Documents Damaged by Water Due to a Flood Files that have been affected by water damage.

When commercial water damage happens, the floors, ceilings and furniture are commonly compromised, but documents also become susceptible to water damages leaving them in desperate need of immediate document drying and restoration. Water damage to commercial property is one of the most difficult things for a business to recover from. Paper-based items and documents are at risk of being completely ruined if not immediately attended to after the fact, so timing is everything.

Restoring Paper Documents from Contamination

SERVPRO of Phoenix uses an innovative vacuum freeze-drying method along with a gamma irradiation process to sterilize, as part of the document restoration process. We are a full service document restoration company that includes drying, cleaning/disinfecting, rejacketing, digitizing, and deodorization to get documents back to their preloss conditions.

Some water damages are caused my contaminated flood waters or a sewage back up, which exposes the documents to harmful chemicals, bacteria, and viruses. At SERVPRO of Phoenix, documents are thoroughly cleaned and disinfected when they go through the gamma irradiation process.

From Document Restorations to Digitizing

SERVPRO of Phoenix  will also digitize all your documents, converting all important paper documents and photos to digital formats which can save an immeasurable amount of space as well as  providing a secure back up to all your sensitive information.

It’s always best to have an emergency plan of action in place in the event of an emergency disaster such as water damage from a flood, but there is no guarantee that company assets won’t be affected. SERVPRO of Phoenix takes getting your business up and running very seriously, and with the advanced techniques and state of the art technology we use for document restorations, your business will be back to running smoothly “Like it never even happened.”

Phoenix, Arizona Paper Document Restoration Services 

Give us a call at 480-503-2090 if you are or ever find yourself looking for document restoration services in Phoenix, Arizona. Our technicians are master-certified and well trained and available 24/7 every day!

Faster Commercial Water Damage Clean Up in Phoenix

8/21/2019 (Permalink)

Damage to a Commercial Property in Phoenix, Arizona. Commercial property with water damage in Phoenix, Az.

When your business requires commercial water damage cleanup in Phoenix, Az, there is no time to lose when responding. With moisture soaking structural components and water invading equipment, inventory, and documents, immediate action is necessary. It’s in your best interest to line up our water abatement specialists at SERVPRO of Phoenix.

Obtaining fast commercial water cleanup in Phoenix is as easy as contacting us. SERVPRO of Phoenix invests in the highest efficiency commercial pumps and extractors of water available that are able to move hundreds of gallons of water from your commercial property quickly and effectively.

Phoenix, Az Commercial Water Damage Repair 

Our equipment is run by a team of skilled IICRC technicians that are trained and highly skilled in commercial water damage repair. With our proactive approach, your commercial property benefits.

Water that remains in a commercial building for more than 24 to 48 hours exposes the property to a very high risk of mold damage that requires remediation immediately. SERVPRO of Phoenix is focused on the fastest way to remove the water, arriving to your commercial property with a trained and experienced crew, with completely stocked service trucks. 

The signature green SERVPRO of Phoenix trucks are equipped with high capacity submersible pumps, water extractors, effective EPA disinfectants and cleaners. We also always carry air movers and dehumidifiers to address the eventual applied structural drying.

If the repairs needed for your commercial water damage is more extensive, SERVPRO of Phoenix has access to the nationwide network of SERVPRO franchises to increase workforce. This means more techs and more inventory of water extractors and drying equipment to be sure that your property gets back to its preloss condition in less time.

Emergency Water Damage Restoration for Commercial Properties

SERVPRO of Phoenix is Faster to Any Size Disaster, taking care of all your commercial water damage repairs quickly and professionally. Call us 24/7 for immediate emergency service at 480-503-2090.

Here to Help After Your Commercial Property in Phoenix, is Affected by Water Damage.

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Author

Chris Butas

Senior Estimator / Commercial Project Manager

SERVPRO of Phoenix
Chris is our authority in commercial water damage repairs. He is IICRC certified as a WRT (Water Damage Restoration Technician) and has been in the industry for more than 25 years, with the last 15 at SERVPRO of Phoenix.

Is Mold Remediation Necessary in Phoenix If I Have an Air Purifier?

8/12/2019 (Permalink)

Mold in a Phoenix Home Bathroom

Do I really need to call a mold remediation and removal company in Phoenix if I am using an air purifier? Well, it’s true, most air purifiers do fight mold and it’s ability to rapidly spread, but air purifiers do not address the original sources of mold which is what mold remediation and removal company will do. 

Part of a Mold Remediation Treatment

Air purifiers with a HEPA (High Efficiency Particulate Air) are very powerful at trapping even the smallest of microscopic particles serving as a part of mold remediation treatment. Air Purifiers with a HEPA filter will clear the air of mold spores and other air pollutants. Research which HEPA air purifier will be best for your needs.

In order to effectively eliminate mold spores, place your air purifier in areas where mold is commonly found, like in bathrooms, kitchens, basements and rooms that have upholstered furniture. Make sure to replace the HEPA filter according to the directions on the packaging so that the air purifier will be able to provide air free of mold spores and other pollutants.

Effective Mold Eradication

Air purifies can help effectively eradicate mold spores, but to really address the original sources of mold you’ll need to call in the mold experts who have the equipment to test, remediate and remove the mold completely. Mold spores float in the air freely, everywhere contributing to growing colonies of mold which in turn increases the mold spore count within the air, but mold spores come from the original mold sources. 

Certified Mold Remediation Company

To be sure that mold is eliminated completely, call your local professionals, SERVPRO of Phoenix to come in and take care of the mold sources. Our techs use advance techniques and equipment to eradicate all mold sources. After effective elimination of mold sources, you can use a dehumidifier to keep the humidity low and your HEPA air purifiers in areas considered problematic to eliminate airborne particles.

If you’re not sure about the mold found in your home or commercial property, call SERVPRO of Phoenix, and our certified techs will come in and do some testing, and talk to you about the best course of action. Available 24/7/365 for emergency services, our technicians are ready to address your mold disaster of any size.

Ready for the Monsoon Storms

7/16/2019 (Permalink)

Being ready for the Monsoon storms is what SERVPRO of Phoenix is all about. We understand that when the elements hit, your business property or home will be affected. The fast moving storms leave behind damages that can leave you devastated. Our top priority is all about restoring the impact of the monsoon storms in as little time possible.

SERVPRO of Phoenix is available 24/7 as we understand that the devastation doesn’t have a schedule. When you find yourself in need, within the midst of monsoon storm damages, SERVPRO of Phoenix is ready and prepared for your emergency storm damage

When a monsoon storm rushes through, you may be left with broken windows, broken doors, uprooted trees, exposed exposed walls and a leaky roof. Our techs are ready to provide emergency board up services to keep out water. We offer tarps to prevent more water leaks if the storm continues.

Your business or home needs protection and we understand that. SERVPRO of Phoenix’s techs will come in and assess all storm damages and provide you with respective recommendations to get your property back to its pre loss condition. No matter what size damage, SERVPRO of Phoenix is here and ready to help. Call 480-503-2090, available 24/7!

Bio-hazards, Crime Scene & Vandalism Cleanup

7/16/2019 (Permalink)

SERVPRO of Phoenix is a recognized leader in the fire and water damage restoration industry, but we also cover bio-hazardous, crime scene and vandalism cleanup for both commercial and residential property.

Biological and chemical substances can be extremely dangerous when exposed to within a home or commercial property. If it’s not professionally assessed and removed, bio-hazard materials can leave you with a dangerous environment for those who live and or work within it.

The certified and experienced technicians at SERVPRO of Phoenix are equipped to appropriately remove bio-hazard materials safely while disposing of them properly per state and local health agency guidelines.

SERVPRO of Phoenix uses advance equipment and techniques that deal with the following:

So, when you are in need of a bio-hazard cleanup, call SERVPRO of Phoenix, 480-503-2090 available 24/7 for your bio-hazardous emergency!

When it is Safe to Return to Work After a Flood

7/15/2019 (Permalink)

Phoenix Commercial Flood

When a flood occurs in a commercial building, it’s a common concern of business owners when they can resume business. Ultimately, it depends on how severe the flood damage was as well as if the damage was caused by black water. Flood restoration experts generally have a process in place that allows your business to resume in as little time possible, although some of the phases are deemed not safe.

Commercial Flood Cleanup

While the commercial restoration company is doing the initial cleanup from the flood damage, it’s not safe for the employees to be there. Water becomes contaminated with bacteria causing a serious health hazard. It is wise to keep all personnel stay away from the building during this phase.

Demolition After Commercial Flood

The restoration company will likely have to do some demolition to preserve the property after the flood damage. Demolition removes any property affected by the black water. This phase includes eliminating drywall, insulation, carpet and any furniture affected. During this phase, it is also not safe for staff to be present.

Sterilizing Commercial Building

During the sterilization phase, all the affected property undergoes scrubbing and disinfecting to make sure everything is sanitized. The sterilization phase consists of very strong chemical cleaners, requiring anyone who isn’t trained and complete with the proper wear remain absent.

Commercial Reconstruction

The reconstruction phase includes replacing all items compromised during the demolition. At some time during this phase your restoration company will give you the green light to resume business.

Commercial Flood Restoration Company

It’s very common when a flood produces black and gray water so it is wise to allow a certified disaster recovery team to take care of the flood cleanup and restoration, like SERVPRO of Phoenix.

Steps Before Storm Damage Adjuster Arrives

7/5/2019 (Permalink)

Some of the monsoon storms that hit your area in Phoenix, Az will likely leave behind some damages. Even with flood and storm insurance, eliminating the amount of storm damage to your home or commercial property will be in your best interest overall. Insurance adjusters are known for being busy during the monsoon season in Phoenix, so taking a few steps prior to their arrival will save time and a headache.

What to Do After Storm Damage

After initially speaking to your insurance company, you’ll want to call your trusted storm damage cleanup company, like SERVPRO of Phoenix. Storm damage restoration companies know the process very well and will help guide you through it efficiently. The benefits of a calling a restoration company directly after the call to your insurance company include:

  1. Initial assessment of the damage from the storm
  2. Less time from damage to water extraction to prevent more damage
  3. An itemized list of all the damages (Needed for insurance claim)
  4. Photos of any storm damages (The more evidence you provide of storm damages, the better the chance of getting your claim accepted)

Even with good storm insurance, a crazy monsoon storm can overwhelm adjusters, compromising their ability to get to you quickly. By taking the proactive steps of documenting the home or commercial property affected by storm damages and having the restoration company intervene preventing further damage will ultimately help you in the end.

Storm Damage Assistance

Storm damage companies are prepared and ready to go out to an emergency situation at any given moment, likely getting to your emergency faster than the adjuster. The adjuster will also appreciate being called after the restoration company because it makes their job easier when the storm restoration estimate is already to go.

It may even be beneficial to your claim if you take video of all of the damages in your home or property. Especially if it has been a few days, causing mold start growing and spread.

Storm Damage Restoration Company

SERVPRO of Phoenix is a trusted leader in the storm damage cleanup and restoration industry. Our customers are important to us and our certified techs feel the same. Available 24/7 for emergency storm damage emergencies, responding Faster to Any Size Disaster! Call 480-503-2090 if you find yourself in an emergency brought on by storm damages this monsoon season.

Phoenix Monsoon Potential Storm Damage

6/27/2019 (Permalink)

With some significant stormy weather headed to Phoenix within the next few months of monsoon, we expect to get a lot of calls for storm damages to residential and commercial properties.  

They typically come out of nowhere, virtually unpredictable, a rush of air known as a micro-burst. They’re quick and powerful, sweeping through the Phoenix desert in a whirlwind. Dust, in particular, can be a real nuisance when it rolls in like a huge wall, known as a haboob.

Prevent Storm Damages in Phoenix 

While initial dangers are obvious like poor visibility and dangerous driving conditions, your commercial or residential properties are also at risk from storm damages and even fire damages.

There are of course ways to prepare for monsoon’s personality quirks, which include ceasing any airflow going in or out of the property. Close all doors, windows and air vents. Be sure to secure anything outside that could potentially become a flying object within the strong winds. Also, it’s better to play it safe and don’t drive anywhere until the storm subsides.

At SERVPRO of Phoenix, customer satisfaction is our top goal. Local residents and businesses all over Phoenix continue to choose us for storm damage restorations. We dedicate ourselves to providing our mitigation, remediation, abatement, cleanup, and reconstruction services with genuine care.

Our skilled and professional techs are trained and certified in property damage restorations for both residential and commercial properties. While completing ongoing training at SERVPRO’s Corporate Training Facility, our techs stay up to date on all IICRC industry certifications.

When the monsoon starts acting out, and should you have the unfortunate task of dealing with storm damages, call SERVPRO of Phoenix (480) 503-2090. Available 24/7 for immediate response for your emergency.

Is Your Commercial Building Up-to-Date with Fire Code Updates?

6/27/2019 (Permalink)

Did you know that sixty to eighty percent of businesses never recover from commercial building fire damages in Phoenix? It’s a once in a lifetime event, but happening one time is one time too many. It’s crucial to protect such value and to do that, keeping up with the latest fire code is necessary. Not only that, but the fines associated with not keeping up with the fire code are costly.

Prevent Commercial Building Fire Damages

The Phoenix fire code is updated each year and the city is currently reviewing the 2018 International Fire Code for adoption in 2019. Too many owners of commercial property fail to update the fire prevention system they have in place when these updates are made.

Code violations that are common among commercial property owners in Phoenix include:

  • Failing to install sprinklers within building that now require them.
  • Failing to install fire alarms where they are now required.
  • Failing to update fire prevention equipment to comply with structural changes to the property such as signs, extinguishers and fire department hook-ups.
  • Failing to maintain fire exits up to code standards

These common violations are virtually simple to apply considering the potential alternative and should be taken more seriously. Have questions? Call your local Phoenix Fire Department and request to have a firefighter come visit, prior to the official inspector, and educate you on the fire hazards in your commercial property as well as any violations that exist.

Commercial Property Fire Damage Restoration

Unfortunately, fires still happen, leaving many Phoenix commercial property fire damages in it’s path. When that happens property owners call SERVPRO of Phoenix for our fire mitigation and restoration services. We also provide reconstruction for structures when needed as well.

If you find yourself dealing with commercial property fire damages, trust in SERVPRO of Phoenix and their premier services that we’re known for. With immediate emergency service 24/7, call 480-503-2090 and our techs will be there to restore your commercial property damaged by fire.

Ways to Prevent Mold Growth in Your Bathroom

6/26/2019 (Permalink)

Whether you are managing a commercial or residential property, fighting mold in the bathroom is necessary if you want a clean and safe bathroom as well as prevent damage to the walls and ceiling.

All bathrooms will accrue moisture, it goes with the territory, but by eliminating as much moisture as possible in the bathroom, you can stop mold growth or at least slow it down if it does appear.

Maintaining a mold-free bathroom is actually pretty easy if you follow these easy tips and remain diligent in your cleaning effort.

Stop Bathroom Mold Growth with a Good Fan

Effective fans are your first line of defense against mold and moisture. Be sure that all your bathrooms have a well functioning fan. Make sure the CFM, cubic feet per minute, count is enough to cover the size of the bathroom.

Run the fan during all showers and baths for at least a half hour afterwards. You can put the fan on a timer so that you don’t have to worry about remembering.

Fighting Bathroom Mold with a Squeegee

Who knew the bathroom squeegee could be so useful. Using the squeegee on your tub and shower walls after every shower or bath reduces up to 75 percent of the moisture in the air. That, alone takes care of so much moisture that can lead to the rapid growth of mold in all areas of the bathroom.

Stop Mold Growth by Fixing All Leaks

If you have any leaks within the bathroom, fix it right away. Call a plumber immediately and have them check for any hidden leaks within the walls. Going a long period of time with any leaks will definitely cause mold growth and will make it hard to get rid of later.

Mold Remediation

If you do ever find mold, have a professional take care of it. Mold is so complicated and getting rid of it is hard. SERVPRO of Phoenix has trained and certified mold specialists to help you with your mold issues

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Author: Amela Bratic
Amela is is our Lead Technician/Fire & Contents Manager and has been a valuable team member here at SERVPRO of Phoenix for over 19 years. With her Applied Microbial Remediation Certification, Amela is our authority on mold and biohazard remediation. Originally from Sarajevo, Bosnia, Amela has been a blessing to SERVPRO of Phoenix and all the people we get the opportunity to help.

Best Smoke Detector for Your Home

6/26/2019 (Permalink)

Smoke detectors and alarms are essential when protecting our property from extreme fire damage and the ones we love, and what better time then now to update your smoke detectors. However, when smoke detectors are not something you know a whole lot about, it can be daunting to determine which system will serve you best.

Smoke detectors might not stop a fire from burning and causing serious smoke and fire damage, but a good alarm can make all the difference. There are too many options on the market with countless features, but we’ll narrow it down for you.

Deterring Fire with a Smart Smoke Alarm

A smart smoke detector works like other smoke detectors, but what makes it special is that it can send an alert to your phone when it senses smoke, even if you are away from home. It can also alert you when the batteries need to be changed, or even if there’s an internal system issue. Nest has a split-spectrum sensor that protects against fires and carbon monoxide.

A Dual-Sensor Smoke Alarm to Protect from Fires

Ionization and photoelectric smoke detectors both are best at detecting different kinds of fires, and it just so happens that there are now dual-sensor smoke alarms that do both, like the Kiddie Hardwire Smoke Detector which protects from fire damage.

Smoke Alarm with Security System

When looking for more advance fire protection services, having a smoke and carbon monoxide detectors connected to your home security system is your best bet, like the Vivint Smoke Alarm.

The Phoenix Monsoon and Flood Damages

5/3/2019 (Permalink)

Fortunately for us who live in Phoenix, the only whether that threatens us are the storms that roll in come Monsoon time leaving behind a lot of storm damages.

Though we all seem to escape any harm, our cars and properties are not so lucky. Not only do trees get uprooted, but structures are knocked down and flood damages occur every Monsoon season.

When dealing with storm damages such as flooding in Phoenix, it's key to understand the service you will require to get back to the way things were. Things like water extractions, mold remediation as well as structural repairs and complete reconstructions may be necessary.

Flood damages in your property, if not attended to immediately will leave behind dangerous mold conditions that require professionals, like those at SERVPRO of Phoenix, who are well suited up and highly trained to come in and do a thorough mold remediation and cleanup.

How Professionals Restore Fire Damaged Homes in Phoenix

4/24/2019 (Permalink)

SERVPRO can make your fire damaged home "Like it never even happened."

Cleaning Up After a Fire in Your Phoenix Home

Cleaning is one of the most critical steps to restoring any disaster or emergency that could affect your Phoenix residence. With the many levels of hazards and effects that could result from widespread fires in your house, we understand the vital role that cleaning has in making your home safer after an emergency. With the extensive training and certifications that our professionals obtain through the IICRC as Fire & Smoke Restoration and Odor Control Technicians, we have continued education to offer the most complete and efficient restoration package for fire loss incidents.

Our cleaning technicians can perform multiple tasks in removing and restoring fire damage in your Phoenix home. Our SERVPRO professionals have a ready trailer stocked with an array of recovery and mitigation equipment that can help our team get right to work on reducing the severity of fire loss effects in your property. From the time that our professionals first arrive, we work quickly to reduce the presence of hazardous effects to ensure that cleanup can begin when it is meant to start.

Cleaning technicians on our team take on many of the roles to recovering your fire-damaged home. From deodorization to indoor air quality concerns, our experts have an array of essential equipment that can work around the clock to continue purification and deodorization efforts while other effects like soot and smoke residues get addressed throughout the property.

From the initial mitigation work that begins as soon as our SERVPRO team arrives at your address to the tireless efforts of our cleaning crews working to make these damaging effects “Like it never even happened” for your property, we can effectively address every facet including necessary reconstruction and renovation to bring your home back to original condition.

Cleaning up after a widespread disaster like a fire can feel overwhelming, but with our detail-oriented professionals, we can address each facet of fire loss recovery efficiently. Our SERVPRO of Phoenix team has the expertise and equipment to help. Give us a call today at (480) 503-2090.

Click here for information on the city of Phoenix.

Is a Fire Cooking in your Phoenix Kitchen?

4/9/2019 (Permalink)

Don't DIY smoke and soot damage. Cal SERVPRO for professional remediation.

Techniques for Fire Odor Removal in Phoenix Properties

No one wants to be reminded of that time there was a fire in their kitchen; every single time they enter the room. Fire damage can come in many forms, and unless professionally remediated, unpleasant scents can remain in the home.

Fire odor removal in a Phoenix home affected by a small fire in the kitchen is frequently a problem homeowners have attempted to cover up on their own. A forgotten pan on the stove or turkey in the oven may not have left much in the way of visible residues, but a lot in the way of stubborn odors. That is because when proteins such as meat or eggs burn, the fats turn into a fine mist, bonding with the soot particles and penetrating porous surfaces.

Regular household cleaners do not penetrate deeply enough into the surfaces to reach the odor-causing particles and the longer they remain, the more embedded the odor becomes with the possibility of spreading to other areas. SERVPRO technicians are certified in Odor Control and use a multi-layered approach for protein-based odors.

Our professionally formulated cleaners are designed to penetrate deeply into surfaces. Our technicians use both wet and dry sponge methods to ensure that all affected areas of fire damage in the kitchen are addressed. The HVAC duct system is also inspected to determine if the odor was pulled through the ducts and they are cleaned if necessary and suggest a new filter installed.

When more robust methods of odor control are required to eliminate lingering protein odors, SERVPRO technicians may contain the kitchen using poly-barriers and set up air scrubbers fitted with HEPA filters to capture motes so tiny they cannot be seen with the naked eye. Heat removal of odors through fogging is another effective way to neutralize odors we use. A solvent is heated and spread over the area in a fog form, overtaking and changing odors at the molecular level.

SERVPRO of Phoenix is ready to help you remove fire odor in your home with our professional equipment and expertise. Call (480) 503-2090 for 24/7 and talk to one of our knowledgeable staff right now.

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Some Reasons You Need to Stop Stressing About Water Damage Remediation in Phoenix

4/7/2019 (Permalink)

Regardless of whether water damage hits you from above or below, contact SERVPRO for effective water damage remediation services today.

Rapid Solutions for Standing Water in Your Phoenix Home

When water loss incidents threaten your Phoenix home, getting the right professional assistance responding quickly to the disaster is critical to protecting both your property and its contents. Effective solutions for removing standing water and drying out saturated elements is only the beginning to fully recovering your property exposed to higher volumes of spreading water. Our team has a 24/7 response to these emergencies, arriving with the full measure of our recovery equipment and experienced technicians to begin effective mitigation tactics right away.

There are many steps to water loss recovery in your Phoenix home, but water removal is among the priorities for technicians responding to the emergency. Standing water can pose significant risks to exposed materials including flooring, walls, and ceiling spaces. Without adequate removal and drying techniques to follow, you can find this water damage continuing to spread throughout your home and degrading construction materials, weakening structural elements, and facilitating the growth of hazardous secondary effects like mold.

From the time that our SERVPRO professionals first arrive at your home, we work to establish the full scope and spread of the water damage. We can utilize moisture detection equipment for areas difficult to see clearly. We must gain a fast understanding of affected materials and determine when flood cuts and other controlled demolition techniques are necessary to gain access to damp or highly saturated areas of your property.

With industry-leading extraction equipment like our extractor trucks, wet-vacs with wands, and portable submersible pumps, we have a variety of options to handle standing water we encounter in your home. Our SERVPRO professionals can work quickly to remove all excess water to ensure that we can get to critical drying efforts as promptly as possible.

While standing water might be difficult to see in your home, our SERVPRO of Phoenix professionals have a broad inventory of recovery equipment designed to reduce this threat quickly. You can count on our IICRC-certified professionals to respond 24/7 to this water loss emergency and make it “Like it never even happened. Give us a call today at (480) 503-2090.

Click here for more information about the city of Phoenix.

Don't Let Water Damage Sit Call Our Experts Right Away In Phoenix

3/26/2019 (Permalink)

When you discover a leaky pipe call us right away we are available 24/7 so we can arrive at a time that is convenient for you.

Excellently Trained and Swift Water Damage Remediation in Phoenix

Water damage is most often caused by leaky piping, damaged water lines, or a burst pipe. No matter the cause of the water damage in your home, it is essential for you to reach out for help as soon as you possibly can. Leaving water damage unchecked is never a good idea; in fact, it tends to lead to even more damage forming inside of your home. As excess moisture sits in your home, it can cause mold damage, as omnipresent mold spores can feed off of the sudden increase in water.

The water damage, inside your Phoenix home, was caused by a leak under your kitchen sink. Because of the cupboards hiding the evidence, the leak went unnoticed for a few days before you began to notice water draining out from under the toe kicks. The leak was easy enough to fix, but the damage to your cupboards was visible. Water damage often causes wooden surfaces to bubble, swell, or even crack.

When you call SERVPRO, we make a habit out of arriving at your home as soon as we are able. We always aim to arrive within hours of your initial call, as we understand how essential it is to deal with water damage as soon as possible. Once we arrive, our excellently trained IICRC-certified SERVPRO technicians can do a brief investigation and then begin the remediation process.

SERVPRO can begin by removing the toe kicks from directly under the cabinet and feeding an air-blasting tube underneath. Hitting both sides of the wood helps to ensure the best chance of thoroughly removing the moisture. We can use dehumidifiers and ventilation fans to supply a constant stream of fresh and dry air, encouraging evaporation. Once done, we can use moisture meters to ensure that the levels are within an appropriate range. As a final touch, SERVPRO can use an antifungal agent to kill any mold colonies that may be forming, but cannot be seen by the naked eye yet.

When sudden water damage impacts your home, never wait to get help. Dial (480) 503-2090 to get in contact with SERVPRO of Phoenix. Day or night, 24/7, we're constantly available to help you.

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Identifying Potential Sources of Mold Damage in Phoenix Homes

3/21/2019 (Permalink)

Mold Stains Are Part of Remediation Performed by SERVPRO in Phoenix Area Properties

Mold Seeks Moisture and a Food Source

Mold growth is a frustrating problem to deal with in Phoenix homes because of the effect it can have on your property and family. It can cause damage to walls and floors, leading to unpleasant odors, and even have health implications on your household.

If you suspect the presence of mold damage in your Phoenix property, contact SERVPRO as soon as possible. We are a trusted company in the restoration industry, and our technicians are up to par with IICRC guidelines to ensure a seamless mold remediation process. We also have high tech cleaning equipment that is available on demand, all in our dedication to restoring your home to standard conditions as fast as possible. 
 
To eliminate mold damage in the house, you first need to understand where mold is most likely to develop unnoticeably. Window sills are especially prone to mold growth because they provide ideal conditions for its survival. Window sills allow condensation to build up throughout the year and unless the windows are open, there is not sufficient air circulation for evaporation to occur. Dirt accumulates on the sills and window tracks, providing food for the mold. It is advisable to wipe out this condensation and clean out the dirt on a regular basis. 
 
Refrigerator drip pans are also good places to look for mold damage. All refrigerators come with drip pans that collect condensation along with food particles and spills. This combination of food and moisture in an area with poor air circulation provides a conducive environment for mold growth. If the mold growth is excessive, SERVPRO technicians can come in and clean it up using special antimicrobial products. 
 
Mold damage can also develop inconspicuously behind wallpaper. Mold and mildew feed on cellulose, which is commonly found in drywall, wallpaper, and paste. Identifying mold growth behind the wallpaper is difficult unless it is peeling off in certain areas, or you are detaching it from the wall. 
 
Removing and treating mold-damaged wallpaper should be done by trained professionals to avoid contamination with mold spores. Our mold damage remediation experts can treat the surface with high-quality adhesives and a mold-resistant primer before new wallpaper is installed. As a general rule of thumb, do not put wallpaper in places exposed to moisture such as the bathroom or kitchen. 
 
Mold growth can overtake and overwhelm your home in a matter of days. That is why SERVPRO of Phoenix is dedicated to fighting and eradicating all signs of mold damage as soon as they appear. For emergency services, call us today at (480) 503-2090.

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Quick And Efficient Water Damage and Water Removal Services in Phoenix After A Disaster

3/21/2019 (Permalink)

Drips and Small Leaks in Phoenix Can Lead to Significant Water Damage

SERVPRO Offers Restoration and Cleanup from Water Intrusions

Water damage can be tricky to control in Phoenix homes. When water finds its way into structural cavities of your home, it creates trapped pockets of saturation. Locating water in these spaces often requires using advanced moisture detection meters; otherwise, the moisture continues to wreak havoc on structural components. This dampness can result in odors at a minimum, but the more significant damage may surface when materials begin to shrink, delaminate, split, and deteriorate demanding costly repairs. 
 
If you detect excess water or moisture in your Phoenix home, you need to contact an experienced water removal service to control the damage. At SERVPRO, we have a team of highly trained, highly skilled restoration experts who can respond quickly to your water damage emergency in Phoenix. Our equipment is up to scratch with IICRC guidelines, and our methods are designed to accelerate the drying process and help you get back to your life as soon as possible. 
 
There are many different causes of flooding and water damage in the house. Some of the factors that may necessitate water removal services include clogged toilets, leaky dishwashers, broken dishwasher hoses, broken pipes, leaky roofs, overflowing washing machines, foundation cracks, and plumbing leaks. Weather-related events such as heavy rain, floods, and heavy snow can also lead to excess water in your home. 
 
SERVPRO has a wide range of tools for dealing with both major and minor water damage situations. Too much water can cause significant destruction to your property, so it is important to initiate the water removal process immediately. By starting the cleanup job sooner rather than later increases the chances of saving water-soaked carpets, furniture, clothing, rugs, and other items. 
 
Assessing the extent of the water damage is essential before choosing the water removal procedure to avoid further loss. Water damage comes in some categories. The first category refers to clean water and does not present a threat to humans. It can come from sink overflows or broken appliances, among other sources. The second category refers to gray water, and it is typically contaminated with microorganisms, putting you at risk if ingested. Possible causes include seepage, broken sump pumps, and broken toilets. The third and most severe category of water damage is known as black water. It is packed with bacteria and other disease-causing pathogens, with sewage problems being the most common source. 
 
The water removal process involves using different materials and procedures with the aim of saving cherished belongings. While SERVPRO specializes in mitigating water damage, our success depends on the amount of water causing the damage and the severity of the situation. 
 
If your home has sustained extensive water damage, SERVPRO of Phoenix has the tools and the means to assist. We are available around the clock and can provide swift water removal services at your request anytime. Call us today at (480) 503-2090.

Learn more about this city here.

Cleaning And Remediating Fire Damage In Phoenix

3/21/2019 (Permalink)

At SERVPRO of Phoenix, we do everything possible to reduce the damage to your home from a fire.

Cleaning And Remediating Fire Damage In Phoenix

Phoenix homeowners deal with a problem a week; at least it feels that way sometimes. Usually, it is minor like washing chalk art off the driveway and the side of the house 10 minutes before a backyard party is supposed to begin. Sometimes, the problem is a serious one, like a fire.

Even with fire damage, Phoenix homeowners face a less serious problem than at first glance. Most fires do not destroy a home or result in the need for massive reconstruction. Often, the level of damage requires extensive cleaning. With over 20 years of experience, SERVPRO has categorized the damage into three levels and designed our restoration plan around them.

Minor Damage is the most common level of a fire. Here, there is no structural damage to repair or restore, and only a few walls and ceilings might need repainting. Property loss is usually smaller items like books, delicate clothing, and perhaps small appliances. Smoke and soot residue is the bulk of the cleaning issues, but it is only light to moderate. Our technicians wipe this away with dry sponges and perhaps with a mild cleaning agent.

With Medium Damage, there is still little physical damage to the structure. The odors generated by smoke and soot are stronger in the walls and ceilings, which requires additional labor hours by SERVPRO technicians to deodorize the home. Smoke and soot residues are thicker and require more time and stronger cleaning agents to remove them. More and larger property is written off at this level, to include chairs, mattresses, and other furniture. The home requires extensive repainting throughout, and the finish on wood floors may need replacing.

Major Damage is where we see a structural loss. It is particularly severe near the fire point of origin with the replacement of interior walls a must and often the wall framing behind them as well. If the fire burned long and hot enough, the flames reached the attic or crawlspace. When this happens, there is damage to the roof and the support structure underneath it. Smoke and soot residues cover most if not all of the house which requires more time, cleaning agents, and specialized equipment like foggers to remove the residue and the odors they leave behind as well. Personal property loss is massive at this level.

At SERVPRO of Phoenix, we do everything possible to reduce the damage to your home from a fire. In addition to cleaning and restoration, our office can help you rebuild your home and work with your insurance company, for the full coverage you paid for over all those years. Call us today at (480) 503-2090 for more information or to schedule an appointment.

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Practical Help After Crime Scene Disturbance In Phoenix

3/21/2019 (Permalink)

Phoenix Does Not Compute for Crime Scene Cleanup without SERVPRO

Biohazardous Chemicals and Compounds Are Safely Cleaned Up and Removed by Skilled SERVPRO Technicians

The stress of dealing with criminal activity in your home need not be exacerbated by a do it yourself cleanup. Because the substances needing disposal are often dangerous or difficult for a layperson to manage, it is best to engage a professional service. SERVPRO offers compassionate and properly trained technicians to put your home back in order.

A home invasion cut mercifully short by watchful neighbors calling 911 still leaves you with crime scene cleanup at your Phoenix home. You and your family are safe but terrified. The terror feels like it may never end as your living areas were damaged first by the accused and then further disrupted by the police intervening and then completing their investigation. Our trauma and crime scene abatement team knows and follows applicable Environmental Protection Agency (EPA) and Occupational Safety and Health Administration (OSHA) regulations and rules when cleaning and restoring your house. 
 
If ever you needed SERVPRO to come through on our promise to make it “Like it never even happened,” crime scene cleanup is near the top of the list. Biohazards like blood and dangerous and irritating chemicals suddenly permeate your home, and you have neither the knowledge nor the energy to deal with their appropriate removal. Specialized training readies our crews to seek out all the debris scattered throughout your home due to the crime and the police actions and follow up. We take all precautions to manage every cleanup aspect relating to the crime and its aftermath. Knowing what you or your family endured is motivation to clear away every scrap of evidence that the unthinkable took place in your home. 
 
Damage from fights, debris from firearms or other weapons, bodily fluids from victims or perpetrators alike, and the whole gambit of police evidence gathering materials end up bagged and taken from your premises. Carpets cleaned, walls washed, holes filled in and touched up with paint go a long way to restoring a sense of control and peace even after disruptive or deadly force shatters your quiet enjoyment of your home. 
 
SERVPRO of Phoenix has the training, technicians, and equipment to set you and your family on the path to trauma recovery. Call us at (480) 503-2090 day or night for fast, professional help from our kind and efficient team.

Enjoy the Parks of Phoenix.

When Floods Strike Your Phoenix Home, SERVPRO Strikes Back

3/11/2019 (Permalink)

Floods don't stand a chance when SERVPRO of Phoenix is involved!

Flood Removal Services in Phoenix Help Save Homes from More Extensive Damage

Sources that create flooding in Phoenix homes do not always require lakes and rivers, as clogged drains along streets can also cause minor incidents to happen in neighborhoods. Street cleaners attempt to prevent this, but large amounts of debris can cause overflowing to encroach lawns if water draining along the roadside pushes it into the drain's area.

When your home in the Phoenix area ends up with water from the street covering your floors, you need experts who know how to perform flood removal and extraction services to make your home safe and livable again. At SERVPRO, we train using a variety of materials found in homes to ensure we know how to manage any amount of flooding that might occur. Restoring our customers' properties to their preloss condition is our goal.

Extracting water faster than it can recede protects your home from the continual evaporation that standing water does inside your house. When flooding affects your home, immediate damage happens when walls become saturated. Carpets absorb not only water but also pathogens, chemicals, and organic matter. We remove these items from your home to make cleaning and drying can happen more efficiently.

However, we want to remove as little as possible, as replacement items almost always cost more than restoring those same items costs. Cleaning carpets to preloss condition and dealing with crumbling drywall are two exceptions to this. Cabinets in your kitchen and bathroom can sustain short periods in the presence of water before becoming damaged and require replacement. The same is true for hardwood flooring. We need to act quickly to save these from unnecessary damage by removing the excess water. Once we do this and start to restore dryness inside your home, we can check to see how extensive the damage became on these and other items.

Stairways made of wood can become warped when water invades, but drying the area can decrease any twisting to within acceptable limits. The same occurs with wood furniture, although any pieces made of particle board almost always become too swollen to remain safely in the home. Swollen areas can mean the glue that held the piece's boards together disintegrated. This can result in crumbling, which also leaves choking hazards that you want to avoid to protect any toddlers or curious pets.


Call us, SERVPRO of Phoenix, at (480) 503-2090 for flood removal and extraction specialists in the Lone Mountain and Paradise Valley areas. We care about the condition of your home and want to partner with you to make the restoration process as smooth and efficient as possible.

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SERVPRO Says--Save Money and Inconvenience by Call Us at the First Sign of Water Damage--for Your Phoenix Residence

3/11/2019 (Permalink)

SERVPRO Says--Save Water, Save Money and Fix that Leak in Your Phoenix Home--Or Call Us for Water Removal

How Much Damage Can a Faucet Leak Cause Your Phoenix Home?

As a Phoenix homeowner, you are all too familiar with the long list of potentially damaging occurrences that could affect your home and cost you money. While you might work to restore and repair some of these concerns on your own as they happen, the effects of these leaks continually get worse the longer they contend with your busy schedule to get replaced or fixed. Leaking fixtures and faucets are one such problem that can be a common threat to homes if the situation does not get resolved quickly.

Understanding the water damage that a leaking faucet can do to your Phoenix home begins with an appreciation of water spreading farther than your eyes can see. Often affected materials nearby might be as far as damage evaluation and assessment goes. Failure to identify the full problem ultimately allows for more significant concerns to worsen in unseen areas or deeper into the exposed materials themselves. Our SERVPRO professionals have the equipment and expertise to help.

While a leaking faucet might not immediately appear to present significant water damage to the surrounding materials and areas of your home, a persistent leak can saturate cabinetry, counters, and drywall quickly to risk secondary effects like mold growth on top of structural concerns. With the right levels of saturation, drywall can become unsalvageable after only 24 hours, requiring demolition and replacement to restore this area of your home.

It is vital to reach out to qualified professionals like our SERVPRO technicians immediately when you discover a water damage incident in your home. Our IICRC certified technicians arrive with moisture detection tools that can identify pockets of dampness to focus drying efforts to follow. If caught early enough, many of these exposed materials can get saved by our drying and cleaning efforts. Why throw money away? Give us some, and you keep the rest!

What might appear like a small leak can produce a substantial problem for your property without the appropriate cleanup and restoration. You can count on our qualified SERVPRO of Phoenix team to arrive quickly with effective mitigation and restoration tactics that can protect your investments. Give us a call anytime at (480) 503-2090.

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Water Loss in Your Phoenix Area Eatery? Call SERVPRO for Fast Service

3/5/2019 (Permalink)

SERVPRO Says Don't "Duck" Water Mitigation in Your Phoenix Restaurant

SERVPRO Keeps Fast Food Restaurants in Phoenix with Water Damage In Business

Water damage to a fast food restaurant can set you back thousands of dollars in damage restoration costs and lost revenue. However, with the help of a professional company like SERVPRO, that lost profit can be mitigated through some of the unique aspects about our service that have cultivated a national reputation for industry-leading care for service sector businesses in crisis. We focus on fast turnaround times and thorough work for all of our service sector clients to enable you to reopen doors and resume normal operations as quickly as possible and prevent days of lost revenue from racking up.

Appropriate Reactions to Every Disaster
Sending out crews equipped to handle the specific water damage problem your Phoenix fast-food restaurant faces can be a challenge for inexperienced companies. Different situations require different types and amounts of crews and equipment, but with a wide variety of both certified damage mitigation specialists and high-quality machinery, we can help with any size disaster without also employing too many countermeasures for what could end up being a minor issue. SERVPRO inspectors have years of experience that help them to understand how to make sure our crews do their work thoroughly and completely without letting expenses skyrocket out of control.

Stopping Revenue Loss Sooner
We work fast to make sure doors reopen as soon as possible after a flood or spill in your establishment. Having worked with businesses for decades and learning their main concerns after a significant damaging event, we have adapted our approach to commercial water damage mitigation and cleanup projects to use only the fastest and most effective approaches possible. Depending on the size of the incident, doors may not ever close, and we can sometimes do our best to solve the problem while keeping the place open and in business. We can also provide after-hours cleanup if this further protects your enterprise.

SERVPRO of Phoenix provides the fast and well-trained water damage mitigation services necessary to keep your business up and running during and after a flood or spill. Call us at (480) 503-2090 for our services or a quote.

Tips For Controlling Mold Damage in Your Paradise Valley Home

2/12/2019 (Permalink)

Call SERVPRO Franchise professionals at the first sign of mold.

Keeping Mold Out of the Home in Paradise Valley

Even in the hottest, driest parts of the year, mold damage can still affect Paradise Valley homes. Safeguarding your home against mold infestations might not be an easy feat, but it is one that can save you thousands of dollars in restoration and repair costs later on in life. When things go wrong, and mold gains ground in your home, SERVPRO Franchise professionals are there to help, but before that day comes to pass (or after we finish our remediation work), there are some things that you can do to help keep your home free of spores.

Control the Water

Very few types of mold damage in Paradise Valley can develop into a substantial problem without the help of a large amount of water. Mold spores, like other living things, require both food and water to grow and reproduce, but while food sources are plentiful in every American home, water may be in short supply. When a leak springs somewhere in the home or a flood soaks the floor of a room, these events can give opportunistic mold spores the chance to start growing and spreading in your home. Keeping your plumbing in good working order is the single most crucial step towards a mold-free home.

Take Care of Problems Immediately

If mold does start to grow in your home, you should never wait to call a certified remediation company. Our services are usually fast, inexpensive and non-intrusive for situations in which we arrive before the fungus has a chance to spread widely throughout the home. However, just a single day can give many species of mold the opportunity to grow exponentially and require much more time and cost intensive safety and cleanup procedures. Early warning signs of mold growth include discoloration around a moist area or an unusual white patch on a surface somewhere in the home.

SERVPRO of Phoenix helps prevent and reverse the spread of mold damage in local homes and businesses. Call our experienced team 24/7 at (480) 503-2090.

Read more about Paradise Valley here.

Phoenix House Fire!!! Smelly Smoke??? Call SERVPRO for Improved Indoor Air Quality

2/4/2019 (Permalink)

Don’t Melt Down after a House Fire in Phoenix—Call SERVPRO for Cleanup and Odor Removal

Overcoming Smoke Effects in Fire-Damaged Phoenix Homes

Smoke damage can often be one of the most widespread effects to contend with in your home after a fire disaster. While there are many other concerns, such as structural weaknesses that often take precedent for restorations and mitigations, restoring damage to your property should be a focus of whatever professional outfit you choose. Our team can arrive quickly to help lessen the damage and prolonged impact of a fire emergency, and work to eliminate the presence of smoke damage.

Much of the cleanup and restoration for these results in your Phoenix home focus on cleaning staining and fire smoke odor removal. Indoor air quality is also a primary focus for our SERVPRO® professionals dispatched to your home once the first responders have left. We work quickly to establish our purification equipment such as air scrubbers and hydroxyl generators to run the available air through HEPA filters over time to begin pulling smoke particles and soot from the environment and reducing hazards or risks of exposure without respirators.

Smoke damage often depends on the type of smoke that affected your home throughout the fire. Dry smoke results from high heat, but is also a residue that is much easier for our SERVPRO technicians to clean with dry and wet sponges on the coated surfaces. Wet smoke leaves a thick residue on surfaces and contents, which often requires specialized equipment to clean and deodorize fully. The heat generated by a house fire plays a key role in the actual penetration of soot particles into porous materials like drywall and fabrics.

Improving the scent of your home after a fire is also a concern for our team, but these steps often follow reconstruction and other restoration efforts. Waiting for deodorization allows our technicians to leave your home completely cleaned and odor-free. Our thermal foggers can often do the greatest amount of deodorization, as these machines are suitable to use in open areas, fabrics, soft materials, and work to remove odors from surfaces as well.

Smoke can provide many damaging effects to your home after a fire emergency. Our SERVPRO of Phoenix rapid response team has the expertise and tools to help. Give us a call today at (480) 503-2090.

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How SERVPRO Restores Your Water Damaged Phoenix Home

1/21/2019 (Permalink)

Call SERVPRO restore your water damaged home.

Outsourcing Your Home Water Removal Task in Phoenix

The most common reasons for needing water removal in a home range from burst pipes to the failure of household appliances such as a dishwasher or a water heater releasing gallons upon gallons of water. No matter what the cause, the water spreads quickly and needs removing with further steps taken to avoid secondary damage to the home and belongings.

The process of returning your home to its pre-water damaged state begins with a call to SERVPRO. Our expert technicians quickly access the situation to thoroughly address the water in your home and formulate an individualized plan of action to remove the water and moisture from your Phoenix home. To remove standing water, we use powerful pumps, and if the job requires large-scale extraction, we have truck mounted units to get the task handled.

Drying the affected areas is paramount to inhibiting the growth of mold as well as avoiding possible damage to floors, walls, ceilings, and belongings. SERVPRO utilizes powerful air movers along with industrial humidifiers. Our technicians gauge the process carefully watching for any warping of walls or floors.  We also use moisture meters to measure accurately any remaining areas that need additional drying.

Before restoration can occur, the areas and objects where water removal occurred need to be cleaned and sanitized. Our technicians specially trained for the signs of mold growth and both preventing and because it sets up quickly in ideal conditions, treating it. We use specially formulated cleaners that not only inhibit mold, bacteria but also deodorize and eliminate odors from the home.

Restoration returns your home to its condition before the water damage occurred. Our team quickly packs and moves out your undamaged home contents if necessary to preserve them. Then if any minor repairs such as replacing damaged drywall, floor repairs to tile or hardwood are needed, we offer those services. Carpet suffers the most during a water damage incident as the padding acts like a sponge intaking water and may need replacing. Letting us handle your water cleanup from start to finish ensures nothing gets missed.

A home that needs water removal needs to be dealt with as quickly as possible to mitigate the damage. Let our expert technicians at SERVPRO of Phoenix handle the removal and restoration for you. We are available at 24/7 at (480) 503-2090 to return your home and life to normal.

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SERVPRO Assists with Commercial Crime Scene Cleanup in the Phoenix Area

1/14/2019 (Permalink)

SERVPRO Saves Money for Phoenix Business Crime Scene Cleanups

Crime Scene Cleanup Can be Hard for Phoenix Factories, but SERVPRO Can Help

Crime scene cleanup for factories in Phoenix can be a tough task to handle alone. With a myriad of laws, regulations, and work to be done, factory owners and managers have their hands full if they want to reverse any damage done without leaving permanent visual reminders of the events that could disrupt workflow. SERVPRO offers the expertise and equipment necessary to handle clime scene cleanups while working around regulations and avoiding further damage to the building and any equipment inside.

Biohazard Cleanup
One of the most important reasons to hire a specialist crime scene cleanup firm for your factory in Phoenix is to ensure that biohazards such as blood and bodily fluids are cleaned up without any risk to your employees. There are many health risks associated with unprotected contact with bodily fluids in an uncontrolled environment, but SERVPRO technicians possess the safety equipment necessary to handle these materials with minimal risk as we follow IICRC best practices. You should never attempt to clean up these fluids yourself, as you could face expensive lawsuits in the future should any health effects arise in your workforce.

Damage Restoration
Broken glass, damaged walls, and other visual indicators of damage all need an experienced hand to be repaired back to the state they were in before the crime. We work with most of the materials present in local industrial buildings on a day-to-day basis and know the specialized treatments and repair techniques necessary to reverse damages for as little cost as possible. Our equipment and disinfecting agents are highly rated for effective cleanup and sanitation.

Insurance Concerns
Insurance companies work with and may even recommend SERVPRO to their commercial clients because they trust us to deliver exceptional quality care with minimal risk to both the contents of your factory, its equipment, and other capital investments and the structure itself. We can work with your insurance provider and help you with many of the legal and regulatory aspects of filing a claim after a crime as far as documenting our services.

SERVPRO of Phoenix provides fast, certified, and professional damage cleanup and restoration services for businesses in the area. Call us at (480) 503-2090 for our help with any situation at your place of business.

Phoenix is a large business hub.
 

You Need Our Crew At SERVPRO When Your Phoenix Home Requires Water Cleanup Services

1/2/2019 (Permalink)

Water damage to your Phoenix home can be a complete disaster.

A Comparison Of What Can Happen With Or Without SERVPRO In Phoenix

Water damage to your Phoenix home can be a complete disaster, but with the help of professional damage mitigation services like SERVPRO, you can overcome both immediate and long-term problems with relative ease and minimal costs. However, if you choose to skip out on a certified restoration service, you could end up with much more serious issues that take significantly more time and money to fix. If you have more questions about what SERVPRO can do to help your issues and how much your insurance can cover, get in touch with one of our representatives.

What Happens With Help?
With the help of a company like SERVPRO that is certified to restore your Phoenix home after water damage makes its mark, all signs of the damage should be eliminated within a few weeks for even the most extensive problems. Many smaller restoration procedures take only a few days, but the result is the same: your home looks just as good and possibly better than it was before the incident took place. We remove any water remaining in the building, dry your home out down to the deepest reaches of its materials, and then work to repair any structural or cosmetic damage the moisture may have caused to your home.

What Happens Without Help?
If you choose to go without the aid of a professional damage restoration service, the problems can add up and cost you much more in the long run. Excess water can seep into the foundation and structural elements of your home, breaking them down and necessitating expensive reconstruction efforts. On top of that, your home could also develop a mold problem, as fungal spores grow quickly and easily in climate controlled environments with plenty of moisture and humidity. You might still end up making a call to us, but for a much more involved and costly set of issues.

SERVPRO of Phoenix helps homeowners around the Valley take care of their finances and belongings after a water damage incident occurs. Call us 24/7 at (480) 503-2090.

Click here for more about Phoenix.

Rid Your Paradise Valley Home Of Mold With A Call To The Experts

12/19/2018 (Permalink)

As soon as you spot mold in your home give SERVPRO a call.

How Does Mold Growth Happen in Paradise Valley Homes?

Part of protecting your Paradise Valley property is better understanding the disasters and situations that can pose a threat to its aesthetics, strength, or functionality. While many of the natural disasters that your home could potentially experience over its lifetime are difficult to avoid, you can prevent circumstances like mold growth with education and awareness on the subject. Understanding how mold colonizes and spreads throughout your property can help you to avoid these damaging situations when possible in the future.

Mold damage in your Paradise Valley home is not difficult to facilitate and to meet the conditions for this growth are easier to do than you might think. Mold spores exist microscopically in the air that we breathe in almost every environment we encounter throughout the day. These spores are generally harmless in this state, but can easily begin colonization when amid moist or damp areas of your property. Something as consistent as poorly ventilated areas of your house like the kitchen and bathroom can create conditions ideal for spores to land on affected damp materials, seat, and begin to devour the organic material and grow.

When you first notice mold growth on your property, you should contact our SERVPRO professionals.  We have the expertise and the tools to help keep the situation contained and effectively remove this organism from the house before it becomes too widespread to preserve much of the materials affected by the spreading colony.

If caught early enough, our SERVPRO technicians have effective strategies to remove mold colonies from the materials they use to seat. While at times an antimicrobial solution can help to kill the existing organism, as well as make nearby areas uninhabitable, more effective strategies for wood and drywall material are often sanding and soda blasting to ensure the removal of the entire hyphae.

Moist and damp areas of your home can easily allow the growth of mold, it is important that you  call experts like our SERVPRO of Phoenix mold remediation team to remove it safely to protect your home and those that live in it. Give us a call today at (480) 503-2090.

A must-see attraction in the town of Paradise Valley is the Goldwater Memorial click here to find out more.

SERVPRO Understands Why Phoenix Residents Require Sensitive Service Post Crimes in Their Homes

12/14/2018 (Permalink)

Rely on SERVPRO for Sensitive Crime Scene Cleanup in the Phoenix Area

Commitment To Our Community Is Why SERVPRO Offers Crime Scene Cleanup In Phoenix

The aftermath of a crime committed in your Phoenix home is a devastating and multifaceted problem. Responding properly requires specialized training not only in the practical matters of cleanup, disinfection, and structural damage mitigation but also in restoring a sense of safety and security after a traumatic event. Not all water and fire restoration companies take on the challenges of managing the cleanup of a crime scene. We make it the highest priority to assist our neighbors at a most troubling time.

Providing crime scene cleanup in Phoenix requires our technicians to master additional training from the IICRC. We also make sure our managers are up to date on the local, state, and federal requirements for professional traumatic and crime scene management and hazardous waste disposal. Supporting our customers at this distressing time is paramount to our mission, and we make every effort to shield them from additional stress and worry.

SERVPRO crime scene cleanup varies dependent upon the scenario presented in each case. If a suicide or homicide occurred, bodily fluids and the pathogens associated need removal and disinfection. Drug manufacture, meth labs, or distribution can expose inhabitants to dangerous substances if not completely cleared from surfaces, the air, and furnishings. Remnants of crime fighting and investigation chemicals such as tear gas, pepper spray, and fingerprint powder must be eradicated for safety. All debris need legally regulated disposal.

Details like bullet holes or other structural damage, soiling on walls and floors from the crime itself or the response of the authorities need attention. The memories of the crime fade with time, helped by SERVPRO’s efforts to make a home look, smell, and feel as much as possible “Like it never even happened.” We move systematically through a home, erasing signs of the crime rapidly and comprehensively.

Our crime scene technicians also approach each project with sensitivity to the fear and anxiety homeowners and their families experience. Additional training in compassionate response underlies why SERVPRO is an industry leader in the traumatic and crime scene restoration niche of disaster recovery. After a trauma, the last thing needed is an uncaring and aggressive response. We strive to balance the welfare of our customers with the tasks needed to mitigate the crime scene damage.

After a crime, SERVPRO of Phoenix is the first number you dial after law enforcement releases your home back into your hands. Call us at (480) 503-2090 day or night year-round for a compassionate and professional response.

Local Law Enforcement to Protect You HERE.

Floods from Monsoons and Other Causes in Phoenix Homes Get Help for Water Extraction from SERVPRO

12/4/2018 (Permalink)

SERVPRO Provides the Skilled Technicians and Equipment to Mitigate Flood Losses in the Phoenix Area

Restoring Your Entire Phoenix Home After a Flood

Natural disasters including monsoons can befall Phoenix homes and commercial properties with little notice. Preparing for situations that result in flooding your property can help to protect it from the worst of the damages, but often does not prove effective enough to prevent it entirely. From widespread outcomes in your house to localized damages in certain rooms and areas, we have the expertise and equipment designed to restore it efficiently.

While it is clear to see the devastating effects of flood damage to your Phoenix home once you can get your first look at the situation, these visible damages are only the beginning of the impacts that your home has experienced. Finding the right professional restoration company immediately can secure services like our highly-trained SERVPRO technicians can provide in a time where many properties have been affected simultaneously.

Something that sets our franchise apart is our commitment to do our jobs in a way to exceed your expectation of the restoration industry. From the thorough nature of the extraction and drying techniques to our efficient equipment used to limit the time that restoration takes, our professionals can protect what matters most. This assurance extends to both structural elements and the precious contents of your property.

While our SERVPRO technicians have advanced tools to extract floodwaters quickly from your property like our truck-mounted pumps, it is often the damage that we cannot readily see that causes the most substantial concerns. We utilize moisture detection equipment like our thermal imagery cameras to identify moisture pockets that require attention from our professionals. When moisture gets located within wall cavities, our injectidry system can eliminate it. We remove the baseboards around the affected walls and drill holes along this newly exposed area for the hoses of this machine to get into the cavity and force hot air through the moist environment.

We have many techniques to eliminate the dampness and moisture in your home following damaging flooding scenarios. Our SERVPRO of Phoenix rapid response team can work quickly to secure your belongings and preserve structural elements of your home. Give us a call anytime at (480) 503-2090.

Local monsoon information here.

How Our Professional Cleaning Services Can Restore Your Fire Damaged Phoenix Home

11/26/2018 (Permalink)

When materials burn they release carbon in the form of smoke.

The Use Of Sand Blasting, Water Pressure, And Air Pressure In Removing Fire Damage In Phoenix

When materials burn they release carbon in the form of smoke. As smoke comes into contact with a surface, it deposits parts of that carbon in the form of residue on that surface. These residues typically account for the lion's share of cleaning duties when restoring property after a small kitchen or living room fire. Although these types of fire are usually easily contained the smoke, which travels into open oxygen pockets, can spread far and wide. However, smoke residues contain more than just carbon, which is why professional cleaning services are a wise choice in the aftermath of soot or smoke harm.

A trained technician should be able to recognize the different types of fire damage in Phoenix, and property owners can benefit from that expertise.
At SERVPRO we have a range of different cleaning methods and techniques to tackle all damages. Synthetic materials, for example, can release carcinogens when burned. Likewise, differing temperatures, airflows and fabrics require a tailored cleaning response.

On arrival at your property, a SERVPRO technician can conduct what we call a pre-test. A pre-test involves testing different areas of the home for the type of damage. Wet-smoke, caused by burning synthetics, is particularly susceptible to wet cleaning methods. Dry smoke, on the other hand, may benefit from dry cleaning to avoid spreading smoke around and inadvertently causing further damages.

In fire fighting efforts, there is a high chance that water is used which can set soot and make it tricky to clean. One technique we use to tackle set soot is water pressure and air pressure. These advanced techniques help to dislodge soot from the surface where it can be washed away. If there is significant structural damage, we use sandblasting to rapidly smooth the affected area and remove charring or ingrained soot.

As part of a franchise with access to national resources, SERVPRO can afford to train our technicians to the highest level. With expertise in odor control, certified by the IICRC, and industrial fogging equipment we can help to remove the unpleasant burning odors that may remain long after a home is restored.

Contact SERVPRO of Phoenix at (480) 503-2090 24 hours a day to arrange a service.

Click here for more about Phoenix.

Don’t Let Floods Leave Your Phoenix Dry Cleaning Business Hanging

11/12/2018 (Permalink)

Storms are a certainty in life. Let SERVPRO help get your business back running.

Commercial Flood Damage Technicians In Phoenix Talk About Contaminated Water Issues

If the Phoenix area ever gets hit by excessive rain, the water that enters your dry cleaning business might not be safe. Whenever our SERVPRO technicians complete a commercial flood damage project, we treat the situation differently then if the source of the moisture is clean. Pollution from the air, and possibly harmful bacteria can contaminate rainwater. Water that is muddy is treated like a sewage backup because it could contain harmful bacteria and parasites that exist in the outdoors. Both types of water can cause unpleasant aromas to penetrate in your contents and building materials during a commercial flood damage loss. 

If contaminated water remains in your Phoenix area dry cleaner for too long, the odors could penetrate your customers' clothing. Anytime our SERVPRO crew mitigates a commercial flood damage project in Phoenix odor, control is a major concern. We know that not only can your carpet and building materials contain malodor particles but your equipment and customers' clothing can as well. During the restoration process, we do as much as we can to eliminate items that smell like mildew and if they still exist we carry out deodorization procedures. 

Once we arrive at your place of business and go through the proper channels to get work authorization, we begin figuring out what items got ruined by the contaminated water. In most cases, porous items like carpet and pad get removed. Next, we extract any water that remains on non-porous flooring materials or the subfloor. Then, we dry out all of your building materials and contents so that moisture levels return to preloss conditions. The subfloor then gets treated with anti-microbial chemicals and deodorized. 

We can then deodorize your building materials and your customers' items to remove any lingering foul odors. In some situations, fogging machines can get used to penetrate chemicals into fabrics. In other scenarios, we can use an ozone machine that sends out O3 particles that react with and neutralize malodor particles. 

If things are ever wet inside your dry cleaning shop after a storm, call SERVPRO of Phoenix at (480) 503-2090 as soon as you notice a problem.

Phoenix is home to the largest municipal park in North America.  South Mountain Park and Preserve have 16,500 acres and more than 50 miles of hiking, biking, and equestrian trails. Click here for more information.

Some Mistakes in Phoenix Water Damage Remediation You Should Avoid

11/9/2018 (Permalink)

When water damage affects your home and interrupts your life, contact the certified team at SERVPRO to mitigate the situation.

Importance of Proper Drying for a Water-Damaged Phoenix Home

Not all situations that require professional cleanup and restoration for your Phoenix home are devastating events. Sometimes water incidents occur on a smaller scale, such as a persistent leak from a faucet fixture that, over time, causes a spread of saturation throughout the walls, cabinetry, and flooring throughout the area. Drying this damage thoroughly is critical to preventing secondary effects that could prove detrimental to your home and its occupants such as mold and microbial growth.

Drying up water damaged elements within your Phoenix home begins with an assessment of the full scope of the damage. Our SERVPRO technicians undergo extensive training to earn their certifications through the IICRC in water damage restoration, and continue these educational opportunities through in-house certification courses and applied hands-on instruction to become well-equipped for any facet of restoration they might have to address in the field. Our education and ongoing training give us a unique advantage even in damage assessment to thoroughly inspect for potential concerns beyond easily-visible issues.

To accomplish the high-caliber restoration work that we do for every water damage project we begin, we rely on the advanced technologies our franchise affords. These implements and tools help to make the restoration process more efficient, and also offer the homeowner peace of mind that the job is getting done correctly. Our thermal imagery and moisture detection equipment is a good example of this, as these tools help to show pockets of moisture the eye cannot see without tearing out materials unnecessarily.

The combined use of our air moving equipment and industrial-strength dehumidifiers can have a fast and deliberate effect on drying out your home. Air movers force water embedded into materials like the cabinetry and walls out into the air to get removed as a vapor by the dehumidification equipment.

Our goal is to provide fast and quality restoration services for any water damage situation that might exist within your property. You can trust our SERVPRO of Phoenix technicians to utilize the full measure of their training and industry-leading equipment to resolve your water damage fast. Give us a call today at (480) 503-2090.

Click here for more about Phoenix.

Do You Struggle With Mold Damage in Your Paradise Valley Home?

10/30/2018 (Permalink)

Getting rid of mold in your home is a job best left to the experts. Call SERVPRO immediately after you see or smell mold.

Don't Wait to Call SERVPRO for Mold Damage in Paradise Valley

We recommend that if you ever find mold damage in your Paradise Valley home, you contact SERVPRO immediately to take care of the issue. However, many people instead choose to ignore the issue and let it progress, either out of concerns for the cost of a professional remediation service or because they hope the mold might go away on its own. Unfortunately, those who allow fungal damage to remain undisturbed or try to clean up the area themselves often regret their decision.
 
Mold Does Not Go Away On Its Own
 
One of the most important reasons to call a professional remediation service for mold damage to your Paradise Valley home is that the problem cannot be solved without intervention. The area must be dried, cleaned, sanitized, and sometimes repainted or rebuilt if the infestation was well-developed. Otherwise, spores can continue to grow and even spread to other parts of the home. The best time to call SERVPRO is when the damage is relatively light, as this should be less expensive for us to treat than mold that has already grown and spread across the area.
 
Cleaning It Up Yourself Can Make Things Worse
 
Trying to eliminate mold damage yourself can be detrimental to the home, rather than helpful. Even if you remove all visual signs of growth in your home, it is almost impossible to eradicate airborne spores and hidden pockets of growth without advanced tools. We use advanced moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible.

The Smell Can Remain
 
Long after a mold colony is dead and gone, the strong, musty odors it may have caused can remain. These odors take years to leave your home on their own, and in the meantime, every person living in or visiting the home can smell them. SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are embedded deep within the walls and floors of your home.
 
SERVPRO of Phoenix is the Valley's leading provider of mold damage remediation services. For our expert help with mold in your home, give us a call at (480) 503-2090.

Click here for more about in Paradise Valley.

Avoid Making the Phoenix Water Damage Situation Worse By Compromising Safety in Your Home

10/14/2018 (Permalink)

Regardless of how the water entered your home, contact SERVPRO to remove the water and remediate any damage.

How to Safety and Efficiently Clear Out Water Damage in Phoenix

A burst pipe, broken laundry, plumbing issues, or horrible weather can result in massive amounts of water entering your establishment. It can be frustrating trying to get all the water out of your home. You want to do it as soon as possible because water damage can lead to some costly repairs. Plus, if you are not careful, you can get hurt or electrocuted.
 
Water damage in the Phoenix area can be hazardous. It is essential to disconnect the power, unplug any electronics, and remove furniture and electronic items as soon as possible. The faster you take these items far away from the water damage, the more likely they can be salvageable. Plus, it can be safer for you when you clean and clear out the water. Electrical appliances can be a hazard when it touches the water. Once all your electrical devices are far from harm's way, and that your family is in a safer area, then it is time to call in the technicians. Water damage is no joke, and it is not something that you want to handle alone.
 
SERVPRO technicians can come in and inspect your place. They can begin the mitigation process immediately to get rid of excess water. The faster you extract the water, the less damage that you have to deal with in the future. The SERVPRO tech can also inspect your carpet to determine if you might need to replace it or not. They can also utilize the moisture meter to check the humidity level in the air. They want to make sure that the environment is adequate for efficient drying time. You might not have the skills or the equipment to dry and get rid of the excess water properly, which is why it is best to have a water damage expert to do the job.
 
If you are ready to clear out water damage safely and effectively, then give SERVPRO of Phoenix a call at (480) 503-2090 for a consultation with our skilled technician.

Click here for more information on the city of Phoenix.

Uptown Phoenix Fire, No Rising from the Ashes, Call SERVPRO for Help

10/1/2018 (Permalink)

Uptown Phoenix, Not the Bird, Needs SERVPRO for Professional Fire Damage Restoration

The Risks of DIY Fire Restoration for Your Uptown Phoenix Home

One of the characteristics that define homeowners in this modern age is their drive to take care of issues and damages to their Phoenix residences on their own. The savvy homeowner can overcome minor situations that occur in their house, often by just searching online for advice. A fire in your house is not something that the average person can contend with on their own. The effects from a fire require experienced restoration technicians to restore to preloss conditions.

While this is not intended to discourage those looking to take care of the problems that their Uptown Phoenix home experiences, fire damages are often hazardous and challenging to restore by even the most experienced of technicians. Our SERVPRO professionals undergo extensive training in fire restoration to ensure that we approach conditions with a safety-oriented attitude and have the best techniques to overcome and restore the damages that your home has sustained from the blaze.

One of the things that you should know about a fire loss to help you appreciate the risk involved with DIY methods is the environment that you are walking into once the first responders leave the scene. The atmosphere inside of the house is full of debris, smoke, noxious odors, and possibly even chemical or toxic gases unsafe to inhale. Our SERVPRO technicians utilize the appropriate personal protective equipment to keep the team safe while we assess the damage and begin work to remove these harmful effects. After significant house fires, we await the okay from the fire marshall before attempting to enter the structure.

Another consideration that you should make is the stability of the structure itself. Some materials can become irreparably damaged, creating a persistent hazard for collapse or structural failure at any time. Our technicians get prepared for this possibility and can assess these risks safely while we formulate our plan for restoration in your house.

It is impossible for a homeowner to prepare themselves for a fire in the house, but you can remind yourself that the widespread effects should get left to trained professionals. Our SERVPRO of Phoenix emergency response team can arrive quickly and get to work on returning your home to preloss conditions as efficiently as possible, "Like it never even happened." Give us a call 24/7 at (480) 503-2090.

Does the Mythological Bird Really Rise from the Ashes? Click for more information.

Flood Damage Experts Of Phoenix Talk About Specialty Drying Equipment

9/19/2018 (Permalink)

Anytime a storm hits Phoenix there is always a chance that moisture can enter your structure.

Specialty Drying Equipment

Anytime a storm hits Phoenix there is always a chance that moisture can enter your structure. All storms are different, and they can all cause various types of flood damage. When the rain gets heavy, flooding outside can occur which can push moisture into your home. Wind can make things like rocks and branches airborne, which can cause them to smash into your house and open up a hole for rainwater to enter. If the interior of your home ever gets affected by excessive moisture, the building materials and structural components may receive flood damage which can ruin items and force them to be replaced.

Once water enters your dwelling, if it is not mitigated quickly by a licensed company like SERVPRO, the issues can get worse and worse. Water itself can make items lose their structural integrity, sometimes to the point where reconstruction becomes a part of your flood damage project in Phoenix. If organic substances inside your home stay wet for more than a couple of days, then microbial growth can begin. Mold can cause health effects, so it is essential to get all water cleaned up and dried out within that 48-hour period.

In most cases, we start removing moisture using our advanced extraction equipment. Next, we manipulate the environment to make it more conducive for rapid drying. By setting up dehumidifiers and air movers, our SERVPRO technicians can speed up nature's evaporation and drying process immensely.

However, when some things in your house get wet, air movers and dehumidifiers may not be enough. For certain items, our SERVPRO team has various specialty drying equipment at their disposal. If we need to dry out your hardwood floor, we often set up specialized drying mats to pump air deep into the wood. If there's an excessive amount of moisture inside your wall cavities, then we can use an injection drying system that consists of several tubes that get poked into the drywall so air can move inside the wall cavity.

If Mother Nature decides to take a toll on your house during a thunderstorm, call SERVPRO of Phoenix at (480) 503-2090 24/7.

Click here for more about Phoenix.

Carefree's Mold Damage Experts Talk About Problems With Bathrooms

9/11/2018 (Permalink)

One part of your home that is susceptible to have problems with water leaks is your bathroom.

Mold Damage Experts Talk About Problems With Bathrooms

One part of your Carefree home that is susceptible to have problems with water leaks is your bathroom. Bathrooms have several nooks and crannies where mold damage can take place. These rooms inside your home also have several water pipes and drain lines running in and out of them. Humidity levels are usually elevated inside bathrooms due to the use of water inside them. Microbes naturally exist all throughout any house, and they can get activated by moisture and turn into a mold damage situation.

A fungus only needs an organic food source, temperatures around normal room temperature range, and excessive moisture to form and grow. Once fungi develop, they produce spores which can get in the air and cause mold damage in your Carefree home in places not near the bathroom. Whenever mitigating fungal problems, our SERVPRO technicians take extra measures to prevent secondary problems. It is easy for particles to spread around your house during the work process if the correct procedures are not followed.

Our SERVPRO restoration team is IICRC certified, and we have experience with several different types of problems associated with fungi. As soon as we show up at your property, we start spraying the area with an antimicrobial solution. This specialized chemical attacks spores created by mold and helps aid in preventing the contamination from spreading. We also set up a containment chamber that seals off the affected bathroom so that particles created by the work process cannot escape the contaminated area.

In most cases, we also use air scrubbers to keep spores from spreading and to help maintain good air quality inside the building. We attach the scrubbers to the side of a containment chamber so that it creates negative air pressure inside the contaminated area. The dust and particles created by the work process then get sucked into the scrubber and drawn past a HEPA filter that can trap even the most microscopic particles.

If you ever notice mold growth inside your bathroom, call SERVPRO of Phoenix at (480) 503-2090 24/7.

Click here for more about Carefree.

Overloaded Electrical Outlets can Lead to Fire Damage to Property in Paradise Valley

9/9/2018 (Permalink)

When electrical circuits are overloaded, the potential for fire exists. Contact SERVPRO after suffering fire damage for remediation and prevention.

Team SERVPRO Remediates Fire Damage as Well as Offers Tips to Prevent a Recursion


Using social media via cell phone use keeps many teens and adults in Paradise Valley in contact with friends and family. Keeping cell phones charged often means plugging charging cables into adapters. This practice and others like it can lead to overheated plugs and eventually cause a fire.
 
Using properly rated power strips can protect your Paradise Valley home from fire damage caused by too many electrical devices plugged into one socket. The rubber or soft plastic electrical cords on many devices give off noxious fumes when burned, which can create very dense soot. The plugs can also contribute to this, as well as melt and cause the carpeting to burn.
 
The caring professionals at SERVPRO know how this kind of disaster can affect your family and we are ready to help clean up the damage and make things “Like it never even happened.” The areas above doorways and windows near the fire often contain concentrated levels of smoke residue. We begin working to remove this soon after we arrive. Allowing this substance to remain longer only allows it to adhere more tightly, making it more difficult to clean away. We also clean anything else in your home where smoke residue and soot settled.
 
After a fire, odor from burned materials and possessions becomes very noticeable. While cleaning soot off surfaces removes a significant amount of this odor, if the fire created enough smoke, the odor left behind might remain because its source hides in areas where our tools cannot reach.
 
Our IICRC-certified Odor Control Technician (OCT) can efficiently handle this predicament. For the toughest odors, we rely on thermal fogging techniques. For smaller fires, the use of gel packs and injected deodorizers often suffices. However, we always check with our valuable customers to make sure that they are satisfied with the result.
 
SERVPRO of Phoenix wants to ensure that our customers love living in their homes after a disaster. We have an extensive range of equipment to mitigate any sized disaster, large or small, and have the experience and training needed to provide you with the level of service you deserve. Call us at (480) 503-2090 so we can help mitigate your Deer Valley or Lone Mountain residence after it suffers smoke or fire damage.

Click here for more about Paradise Valley.

Why DIY Water Restoration is Inadvisable for Your Phoenix Home

8/31/2018 (Permalink)

Water damage can come from many directions. Contact SERVPRO and we will remediate the damage regardless of the source.

SERVPRO Technicians Effectively Dry Out Your Water Damaged Home After an Event

While your Phoenix home might get threatened by several potential sources throughout its lifespan, learning how to take care of these emergencies or disasters as they happen is critical. The faster that you can respond to an issue with your plumbing or a malfunctioning appliance, the better able you are to lessen the effects of these occurrences to your home.

In this same sense, you need to understand the importance of getting to restoring the water damages in Phoenix that your home could experience right away. Many homeowners believe that they can dry and clean up water loss incidents in their home on their own, but this is not always the case. Water damage can spread quickly and affect areas and materials of your home that you cannot see or adequately dry without specialized equipment.

Our SERVPRO technicians have industry leading equipment and training to help you determine the full extent of the damage that your home has sustained and the best approach to restoring this damage. For instances of pipe bursts, our leak detection equipment, and moisture detection equipment can help to narrow the area of drywall or paneling to get removed so that the damage can get repaired.

As you might have anticipated, water spreads far beyond the initial source, saturating materials. When areas like wall cavities and subflooring become saturated and damp, this often gets overlooked by the DIY homeowner. Not only can this persistent dampness adversely affect the strength and integrity of the materials it comes into contact with, but it could also lead to compounding conditions as well. With a dark and damp space, it takes as little as three days for mold spores to seat and colonize, leading to widespread secondary damages which require our SERVPRO remediation specialists.

As tempting as it might be to attempt to remedy water damage in your home on your own, most of the time, these situations are best left to our certified technicians at SERVPRO of Phoenix. With our commitment to respond quickly and our expertise in water restoration, we can make it “Like it never even happened.” Give us a call today at (480) 503-2090.

Click here for more about Phoenix.

Effective Approaches During Commercial Water Removal in Phoenix Properties

8/22/2018 (Permalink)

Water damage at your rental condo is undoubtedly inconvenient. Contact SERVPRO to dry out your property.

SERVPRO Technicians Expertly Tackle Drying Out Your Rental Property After an Event

Large premises usually present unique challenges even when dealing with simple problems. For example, the costs of fixing damages from a burst water pipe in a Phoenix Condo can run up to tens or hundreds of thousands. Unlike in other properties, the leaking water can seep from the upper unit to the ones below it damaging ceilings and walls. Such seepage is what multiplies costs. Besides, some units might be left unoccupied for extended periods, and if the leak originates from such a unit, the water might run longer before anyone notices.
 
The steps taken during commercial water removal in Phoenix affect the success rate and to some extent, the cost involved. Faster removal of water from the property after detecting the source and fixing it is the key to a positive outcome. When you call SERVPRO, our technicians combine different techniques for effective removal. For standing water on the floors, we use portable or truck mounted extractors, but in case it is more than two inches deep, we can use submersible pumps to ensure faster extraction.
 
The removal process can cause some damages if not done correctly. For example, a wet carpet is 50% weaker so our SERVPRO team tries not to be too aggressive when extracting the water because this might delaminate the carpet. For glued down-carpets, we often find an extraction wand more effective while for carpets with a thick pad, we use a heavier tool to complete the removal faster.

Although extraction of water is essential in the earlier stages of the removal process, relying on it alone cannot dry the property thoroughly. Since above average moisture levels can also cause problems, we try to ensure the property is dry to preloss conditions. In this final phase, we use drying tools such as dehumidifiers, air movers and drying mats. The drying mats are particularly useful when working on wooden floors.

By taking the right steps, it is possible to remove water from commercial spaces fast enough to avoid extra problems or costs. You should call SERVPRO of Phoenix at (480) 503-2090. We're Faster to Any Size Disaster so we can restore your property soon enough.

Click here for more information on the city of Phoenix.

How to Solve Potential Mold Damage Problems in Phoenix

8/12/2018 (Permalink)

Mold spreads very quickly, so it is imperative to contact SERVPRO right after the first sighting or moldy smell to remediate the damage.

SERVPRO Technicians Understand BOTH the Safety and the Disinfectant Issues That are Part of the Process of Mold Remediation 

Mold damage occurs when the mold colonies grow on organic materials as long as damp conditions exist, and the moisture problem remains in place for up to 24 - 48 hours. As they grow, they digest the materials and with time they spread to surrounding materials and might cause health effects. That is why materials such as ceiling tiles, wood products, carpets, wallpaper, fabric, and insulation are prone to this kind of damage.
 
When our SERVPRO team is attending to mold damage events in Phoenix, we start by identifying and stopping the source of water in the structure. If we establish that the wiring is moldy or wet, we turn off the main power and have an electrician determine whether the electrical system is safe to use before turning the power on. We also remove all the wet items such as rugs, carpeting, toys, furniture and bedding from the house.
 
Our SERVPRO technicians remove all contaminated or wet porous items such as wood-by-products, drywall, and ceiling tiles. If we come across soaked wallboard, we remove one foot above the water level and then discard. To dry wet walls, we can drill holes near the floor after removing the baseboard. We also check whether there is any hidden mold growth in the interior of the wall.
 
After removing wet materials and the water from the site, the next step that our SERVPRO technicians perform is cleaning and disinfecting your property. By using a disinfectant such as a non-ammonia detergent, we can wash items such as solid wood, glass, metal, plastic, as well as other non-porous items. Disinfectants help us to sterilize the mold and prevent its recurrence. If we are cleaning hard and rough surfaces such as concrete, we may use a stiff brush. By vacuuming, we can clean items such as exposed wood framing and remove water.
 
SERVPRO of Phoenix has a track record in storm, mold, fire, and water damage restoration and cleaning. We offer 24-hour emergency services, and by calling us at (480) 503-2090, you can have your property restored the right way.

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Why Professional Crime Scene Cleanup Is Necessary For Phoenix Residents

7/31/2018 (Permalink)

The residue and debris left in a Phoenix home after a crime tells a story about the traumatic events.

Why Professional Crime Scene Cleanup Is Necessary

The residue and debris left in a Phoenix home after a crime tells a story about the traumatic events. Law enforcement and investigative personnel carefully piece together the evidence, take what they need to prosecute, but then leave the remainder for the homeowner or family to manage. We specialize in assisting with the cleanup and restoration of crimes scenes; let us help.

Assessing the tasks needed for crime scene cleanup in a Phoenix residence is the first hurdle, and it might be the most daunting job of all. Immediately after a crime impacts your life, it is understandably difficult to concentrate, particularly if severe injury or death is involved or you yourself are hurt. It is also unusual for a property owner or family member to have experience in the risks and legal requirements of sorting, collecting, and disposing of crime scene materials and residues. Our crews are capable of planning and completing all aspects of the job.

SERVPRO takes the training and on the job experience of our biohazard crews seriously. If crime scene cleanup does not follow Occupational Safety and Health Administration (OSHA), the National Institute of Occupational Safety and Health (NIOSH), and state and local regulation the health and well being of all who enter your home is threatened. Blood and human waste contain pathogens that can be deadly. Synthetic drugs, even just a mere coating on a counter, impair or even kill the unsuspecting. Tear gas or pepper spray compromise air quality, and the propellants can infiltrate porous materials to irritate continuously far into the future if not removed entirely.

Courses developed to the standards of the Institute of Inspection Cleaning and Restoration Certification (IICRC) cover all facets of crime scene remediation. SERVPRO technicians master strategies to contain the scene carefully, including partitioning affected areas with physical barriers and employment of air scrubbers if airborne contamination is suspected. The coursework stresses efficient cleaning techniques matched to the substances involved and disinfection using EPA registered antimicrobials. Throughout the process, our employees wear personal protective equipment and bag or wrap the debris in heavy duty plastic for disposal per hazardous waste protocols.

Crime scene cleanup requires equipment, products, and procedures not possessed by the typical homeowner. Reeling from the events happening prior to the need for the remediation, you and your family need to deal with overwhelming emotions and perhaps medical issues. With so much riding on thorough and appropriate cleanup, a certified restoration company like SERVPRO is proud to fill the need.

SERVPRO of Phoenix offers fast, efficient, and compassionate crime scene cleanup for a broad range of tragedies and events that compromise the safety of your home. Call (480) 503-2090 24 hours a day, 365 days a year for immediate assistance at this trying time.

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Avoiding Scam Artists When It Comes to Flood Repairs in Your Phoenix Home

7/18/2018 (Permalink)

Call SERVPRO for Storm Damage in Phoenix--Get Reliable and Honest Service

SERVPRO Offers Honest and Fair Professional Help After Monsoon Damaging Events to Your Property

With the monsoon season upon the residents of Phoenix, these severe storms can pass through causing flooding and substantial damages to homes. While reputable contractors and restoration companies in the area work to help those affected by these unfortunate circumstances, you should also be mindful of those looking to capitalize on your misfortunes.

Flood damage restoration in your Phoenix home is only part of the entire process when it comes to picking up the pieces following severe weather situations. Our SERVPRO professionals often find themselves spread out all over the area helping people get their homes back to preloss conditions and make sense of the damage they have seen.

As you might have noticed recently, some signs have gone up in areas most affected by the recent monsoons warning those residents to do their research before hiring anyone to help them restore their homes. More and more, fake companies or untoward contractors agree to do the work on your house to repair the damages it has sustained, but just never return actually to do the work. Contacting SERVPRO for swift help to secure your property means we can offer you much comfort and a stress-free restoration. We gladly cooperate with you and your insurance adjuster to assure a seamless transition of cleanup and restoration while staying within a budget.

One of the tell-tale signs that you might discover for contractors or restoration companies looking to capitalize on this situation is their need for full payment upfront. Even a large portion of the overall job cost is something that should throw up a red flag and have you questioning the professionalism of the company. Our SERVPRO restorers do not ask for these amounts before beginning work on your home, to show you how a reputable company operates in these circumstances.

The trouble is, these companies or individuals prey on families in their most desperate hour. You are obviously on a singular track towards getting the damage restored in your home, but that should not stop you from being forward enough to ask to see licenses and credentials before you agree to have someone work on your home. For area residents with flat roofs, the problem and need for a swift resolution to stormwater intrusion and water damage are greatly exacerbated.

If you are not clear about what companies offer legitimate services and can do the work correctly, you can always depend on the certified experts we employ at SERVPRO of Phoenix. We are available 24/7 when you call (480) 503-2090. Please contact us with any questions or concerns. 

Contact your local Phoenix Police Dep't if you are concerned about general contractor fraud.

Develop a SERVPRO Emergency Ready Plan Before Water Damage Threatens Your Phoenix Business

7/14/2018 (Permalink)

When your museum or gallery has damage, everyone will be looking for a resolution so that your exhibit can run till its completion. Contact SERVPRO.

Team SERVPRO is Ready and Equipped to Help With Remediation Services After an Event

Business owners in Phoenix have a couple of choices when it comes to managing commercial water damage. The first is to wait until something catastrophic happens, and then struggle through it, hoping for the best. The second is to take the opportunity to work with us to design a methodology to anticipate your challenges and put in place an agenda of practical solutions ahead of any troubles.
 
Operating a business is tough if commercial water damage in Phoenix intrudes. Whether you own a restaurant, a retail enterprise, or manage a museum or event center, your responsibility is to keep the doors open and provide the services or products you promise your clientele or customers. A broken pipe or appliance malfunction sends gallons of water splashing through your business, effectively closing you down until you consider your options, arrange for a professional assessment, and wait for the experts to arrive. We suggest working on a proactive blueprint with us to streamline the assistance we can offer to get you back in business fast.
 
SERVPRO creates a comprehensive disaster response action strategy for water damage only with significant input from you. Our Emergency Ready Plan and Profile (ERP) is not a one-size-fits-all approach. We take the time to visit your company and to talk with you to assess your needs and understand how you deliver your goods or services. The assessment is free of charge but allows us to make a range of suggestions to limit your risk if your commercial space does experience a water disaster. Our experienced project manager walks through your space and sketches out your layout, including vital information like utility shutoff locations. We gather information, take pictures, and determine how we best meet your needs if your site is water damaged.
 
You take an additional step to increase our knowledge by completing your business’s profile on the SERVPRO ERP mobile app. Make it clear that we are your preferred provider. List vendors and contractors who have essential information about your equipment and systems. Designate employees or others whom you allow to act on your behalf if you are unavailable during the water crisis.
 
We at SERVPRO of Phoenix are by your side during a commercial water emergency. Make it a more effective partnership by developing an Emergency Ready Plan and Profile we can use if the worst happens. Call us at (480) 503-2090 to set the process rolling.

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Remediating Flood Damage In Phoenix

7/5/2018 (Permalink)

Remediating the effects of a flood is not simple, but SERVPRO of Phoenix has the tools, experience, and personnel to accomplish it.

Remediating Flood Damage

Phoenix homeowners rarely think about extreme weather or flooding until monsoon rains send tens of thousands of gallons into their neighborhoods. The resulting damage can cost an owner heavily.

Water drains quickly here after the rains, so Phoenix flood damage costs often result from the initial, physical destruction, rather than from standing water. Because of that, SERVPRO technicians spend more time drying and repairing property than removing water from each residence.

With no standing water, our restoration team can start work with water extraction wands. Although water retreats quickly, there is always some trapped inside carpets and wood floors. Specialists can adjust the vacuum speed, and heating element to match the type of carpet and not exert too much force on the nape, preventing secondary damage.

Quickly starting may also let us preserve the carpet pad. If that is possible, after using the wands, our technicians lift the carpets at two opposite points. At one end, they place an air mover to force warm, dry air under the carpet, and a box fan at the other to draw out the damp air trapped underneath.

Adjustable settings on the wands also allow us to draw water from out of and between floorboards. The quicker our personnel begins the process, the less damage there is from swelling or splintering of the wood. After that, SERVPRO specialists can remove minor damage with hand or power sanders. Once completed, team members can apply a new finish if the customer wants us to do so. For high-end flooring, the team leader may recommend using a professional service.

While team members dry the floors, others begin work repairing or replacing damaged doors and wallboard, and removing drywall panels that cracked when the floodwater entered the home. If the property merely absorbed a large amount of water, technicians set up additional air movers and direct the warm air across these surfaces to speed up the drying process. It prevents the panels from crumbling due to excess moisture and reduces the risk of mold expansion and growth.

Remediating the effects of a flood is not simple, but SERVPRO of Phoenix has the tools, experience, and personnel to accomplish it. Our goal is to return each home to its pre-flood condition as quickly as possible. To schedule an appointment, call us today at (480) 503-2090.

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Overcoming Water Damage To Your Phoenix Nightclub

6/25/2018 (Permalink)

From the moment that our SERVPRO team arrives at your nightclub, we work to determine the source of the water damage and get this area repaired.

Overcoming Water Damage To Your Property

Phoenix is a city known for its nightlife. Clubs and bars can get found even in the farthest reaches of the city. With this high flow of traffic to your nightclub every evening, you want to make sure that you're doing everything possible to keep the patrons happy and to keep your building in top form. Unfortunately, aging plumbing in your building can often be a culprit for water loss incidents that leave you unsure of how to remedy the damage and keep your doors open.

Depending on how severe the water damage is in your Phoenix club, professional restorers might not require a long span of time to restore your building and get your business ready for its nightly influx of customers. Of course, more severe instances might require a temporary closing, but one of the benefits of choosing professional services is that the job is getting done more efficiently, so your customers and employees are not without a place to go for very long.

From the moment that our SERVPRO team arrives at your business, we work to determine the source of the water damage and get this area repaired. This repair is the first step in restoration, as it prevents further damage to the area while drying and cleanup are underway. While more significant circumstances could warrant replacement of materials and extraction equipment, often water damage incidents only require basic cleanup techniques and high-powered drying tools.

Drying the area is a critical step of restoration. This process usually implements air movers and dehumidifiers, but could also require more specialized equipment for specific areas and materials that require water removal. Ultimately, once the area gets dried, our SERVPRO professionals can work on deodorization before deeming the project completed.

Overcoming water damage in your club might not be something that business owners should handle on their own. From the repair of the plumbing damage to the removal of the effects of the incident, professional restoration is often far more cost-effective. You can rely on our SERVPRO of Phoenix technicians to help you overcome the mess and get your doors back open quickly. Give us a call today at (480) 503-2090.

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Restoring Your Phoenix Home After Flood Damage

6/24/2018 (Permalink)

Flooding from a pipe or an appliance can fill your home with unwanted water. Contact SERVPRO right away for remediation services.

SERVPRO Technicians Effectively Remediate Water Damage Regardless of the Cause

When you think of all of the disasters that could impact your Phoenix home, many homeowners might not consider flooding to be at the top of this chain. However, there are several different ways in which your home could flood, and having the right plan in place for any of these occurrences could be the difference between irreparable damage and a much faster restoration process.
 
Regardless of the cause of flood damages to your Phoenix residence, you want to ensure that you have the effects of this disaster remedied as quickly as possible. With the devastating effects that pooling water can have on your structural components and construction materials used to build your home, fast reaction time at the first sign of a flood could save you a great deal of grief in the long run. Fortunately for you, our SERVPRO professionals are available 24/7 for any water emergency that you might have, and We're Faster To Any Size Disaster that you might get asked to endure.
 
Once our professionals arrive at your home, our priority is first to determine the vulnerable point in the exterior of your home that allowed for water penetration to occur and repair this damage to prevent further exposure to these external elements. Once this process gets completed, we assess the full scope of the damage that you face and formulate a plan to start restoring your home as thoroughly and efficiently as possible.
 
This process almost always requires extraction, yet the tools required for this step vary depending on the severity of the pooled water in the affected area of your house. If there is a high volume present, a truck-mounted pump from our SERVPRO fleet might get dispatched to the site to expedite the process. Drying follows after this process, and once this has gotten accomplished, our team can identify any structural weaknesses or further damage that requires additional attention.
 
Flood damage to your home might not be the first thing that you think of when you assess risks to a home in this area, but it happens more often than you might think. If you become a victim to such an occurrence, you can trust in the experience and professionalism of SERVPRO of Phoenix to help you clean up the mess and work to get your home back to the way it used to be. Give us a call anytime at (480) 503-2090.

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Fire Damage Experts In Phoenix Discuss Cleaning Contents Affected By Smoke

6/6/2018 (Permalink)

SERVPRO Provides Excellent Fire & Smoke Cleanup and Odor Control for Phoenix Area Properties

Type of Burn and Residues Dictate SERVPRO's Cleanup and Restoration Methods

Whenever a fire starts inside a building, smoke can affect many different items. During a fire, combustion which is in the process of a sold turning into a gas by applying heat takes place. Smoke is created by materials that do not burn completely.

During a burn, smoke can travel all over the structure causing various problems. A big part of mitigating fire damage in Phoenix is dealing with smoke-related issues. When a blaze takes place materials all over the home, get coated in soot residue, and foul odors get left behind.
 
When restoring a house damaged by smoke, our SERVPRO technicians, inspect the structure to figure out which areas got affected. We determine which cleaning methods to use based on how concentrated the soot is, the type of residue present, and the kind of materials affected. If the soot is heavily concentrated, then it can be difficult to clean whereas light residues can be wiped off easily.
 
A fire creates different kinds of smoke throughout its duration based on the materials it burns, the speed of combustion and the amount of oxygen. When synthetic materials are burned, they create soot that adheres to surfaces better than residues resulting from natural substances such as wood. Fires that burn slow and lack oxygen produce a wet smoke that can be extremely difficult to remove compared to quick burning fires that create a dry smoke.
 
The type of materials surfaces are made of also affects the cleanability of soot residues. Non-porous materials such as plastic and metal repel moisture well making them easy for our SERVPRO technicians to clean using wet, water-based chemicals. Non-porous materials such as softwood and upholstery absorb soot residues better, and they can penetrate deep into the material. Water-based chemicals can soak the soot deeper into the material causing them to get ruined. Dry cleaning methods such as wiping with a dry sponge prove to work better in removing soot from porous substances.
 
Various methods are available to use when dealing with multiple types of soot residues affected different kinds of materials. There are different types of cleaning chemicals as well as application methods that are designed specifically for dealing with certain situations. For assistance removing smoke residues and soils, call SERVPRO of Phoenix at (480) 503-2090 24 hours a day.

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Stopping Water and Mold Damage In Phoenix

6/4/2018 (Permalink)

SERVPRO of Phoenix ready to roll to your mold damaged home.

How SERVPRO cleans up water damage to prevent mold

Flooding and mold are two words not usually associated with Phoenix. People think it is too hot and dry for either to become a problem, but that is not the case.

When there is enough flooding for water damage in Phoenix homes, there is more than enough to lead to a mold problem. Even small amounts can cause mold spores to expand and start growing in heat up to 86 degrees; some grow at even higher temperatures. Since these spores can feed on almost every type of building material, SERVPRO knows that mold can be as common a threat here as it is in damper climates like Louisiana or Washington state.

The only sure method of stopping mold is the same one our restoration teams use to halt water damage; remove excess water and moisture from your home. Our technicians can remove most of it using commercial grade pumps and water extraction wands to pull it off surfaces and draw it out of carpets and from between and underneath floorboards.

With the bulk of the water gone, SERVPRO technicians next inspect floors and walls for hidden moisture. Carpets can absorb hundreds of gallons and have to be thoroughly dried out to prevent mold growth. Too much water can also soften the glue holding the carpet layers together, which leads to delamination. Our specialists can restore the carpet with careful application of warm air generated by an air mover and installing a dehumidifier to help speed up the drying process.

If there is a wood floor underneath or instead of a carpet, it can also absorb enough water to cause damage. The floorboards can start to crack or warp, and once that happens, large sections of the floor can begin to buckle, and individual boards start to pull away from the sub-floor framing. The sub-floor is also a perfect environment for mold to start expanding into a colony quickly. Our specialists use air movers to force warm air underneath which helps evaporate the water.

Walls can quickly absorb standing water and keep absorbing until it soaks entire drywall panels. Mold spores can easily penetrate drywall, so drying them is extremely important to prevent growth. If our teams discover mold has already grown into a panel, we dispose of it. It is always cheaper to replace panels than spend the labor hours attempting to clean them.

After your home floods due to weather, failed appliance, or another plumbing issue, SERVPRO of Phoenix is here to help restore it to its original, pre-damaged condition. If you need our services or have a question, call us today at (480) 503-2090.

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Estimating the Claim for Fire Restoration in Your Phoenix Home

5/24/2018 (Permalink)

Some items damaged by a home fire may need to be replaced while others can be professionally restored. Contact SERVPRO for an assessment right away.

Certified SERVPRO Technicians Help Restore Items in Your Home Damaged by a Fire

When it comes to assessing damages after a disaster to your Phoenix home, many people do not know where to begin. With everything seemingly ruined or damaged, it can seem overwhelming to determine what contents of your home are irreparably damaged and which items have a chance of getting restored by the right experienced professional.

Fortunately, this is something that you do not have to deal with on your own. When it comes to better assessing the fire damages to your Phoenix home after a recent blaze, our professionals have the experience and equipment to make educated decisions determining what areas of your home can get restored and what items and areas inside of your house have gotten irreparably damaged in the recent disaster.

While this step in itself seems like a taxing and time-consuming ordeal, it is a necessary component of insurance work and filing claims with home insurance outfits. Our SERVPRO estimator gets tasked with inspecting the full scope of the damage to your home and giving a realistic estimate of how much the restoration process costs for the homeowner.

A part of this process is determining what items are suitable for our move-out process. With this service, our SERVPRO professionals remove contents from affected areas of your home and send them to a nearby facility. We can then spend more focused time on cleaning and restoring these items, having the full scope of our equipment at our disposal.

Both the items that can get restored and later returned to your home and those that were irreparably damaged play a role in determining the filed claim amount with the insurance company. Our estimator and project manager can work and speak directly with the insurance adjuster to relay this pertinent information to help expedite the restoration process.

Restoring your home after a recent fire is no easy feat, but with the right professional assistance and expertise, it can seem more straightforward to manage. Trust our SERVPRO of Phoenix specialists to help your home get back to how it should be quickly. Give us a call anytime at (480) 503-2090.

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Water Damage Behind the Kitchen Sink Can Travel Around Your Phoenix Home

5/4/2018 (Permalink)

The moisture coming from a leaking pipe under your sink can easily spread throughout your home.

SERVPRO Can Help You Get a Handle on Water Damage in Your Home

As busy as our lives might become, eating well and preparing our meals in a clean environment helps protect our health. Phoenix residents often understand the dangers that pathogens and other microscopic organisms can pose, but the one thing that these organisms need the most often comes from the cleanest place in the home - your kitchen sink.

When your Phoenix home's kitchen faucet, sink or drain leaks, water damage can develop behind it, running all over the cabinet's interior, down the back of the wall, or underneath it into the subfloor. This can lead to problems with microbes growing out of control and health effects.

Water never disappears. Even if something dries out after a spill, that water merely went into the air, only to reappear elsewhere in the form of condensation. Until then it stays suspended as increased humidity in the air your family breathes. Having a dehumidifier in your home can help significantly in many situations.

The technicians at SERVPRO can help you protect your home from all types of water damage before they become a reality. Preventative work protects your home's contents, as well, and keeps them dry and undamaged. Restorative work always comes with an increased cost, plus some contents can never become undamaged again after becoming ruined. Replacement costs can never bring back memories associated with keepsakes, in fact, many mementos might no longer have replacements that you could buy, especially if older or one-of-a-kind items face damaging water, moisture, or humidity.

Solving the problem involving your kitchen sink prevents additional water from entering your home. Drying your home out prevents any already-present and existing moisture from continuing to damage your home. Repairing any damage that already exists helps keep your home in perfect shape, and safe for your family.

SERVPRO of Phoenix assists homeowners to deal with water damage whenever it affects their homes and causes property loss. Helping prevent this in the Dove Valley and Taturn Ranches and around the surrounding locales, we help support our communities by helping ensure their homes remain safe and healthy places. Call us at (480) 503-2090 to reach our 24-hour customer service line.

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Professional Help A Necessity For Crime Scene Cleanup In Phoenix

4/30/2018 (Permalink)

Crime Scene Cleanup and Sanitation in Your Phoenix Property Is Best Left to SERVPRO

SERVPRO Protects Your Family and Property During a Biohazardous Difficult Cleanup

Some kinds of cleanup are not just more comfortable to leave to professionals. Because of the nature of the substances deposited and the training needed to eliminate them safely, the aftermath of criminal activity in your Phoenix home requires professional attention. Our staff is well trained and our equipment designed to help you through this catastrophe.
 
If the unimaginable happens in your Phoenix home, our crime scene cleanup experts can handle it. Whether a traumatic injury or death results in the need for blood or other bodily fluid removal or vandalism or drug trafficking activity surprises you when you return after a time away, we are ready to restore your home and your peace of mind.
 
The pathogens possibly present when blood and other fluids saturate your carpets, walls, furnishings, and other surfaces and possession must be removed following applicable safety and health codes. The Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and local health inspection agencies mandate the procedures employed. SERVPRO ensures that all our employees responding to your home are fully certified and experienced in this specialized restoration area.
 
When potent drugs such as synthetic narcotics and opioids or methamphetamines are involved at a crime scene, even casual contact may cause illness or even death. Do not expose yourself or your family to these risks. Let our SERVPRO experts clear your home of these and other dangerous substances.
 
Police enforcement efforts during the event may fill your home with irritants such as tear gas and pepper spray. Evidence gathering materials can stain and damage surfaces, fixtures, and furnishings. SERVPRO crews use efficient cleaning products and methods to eradicate these residues. Deodorization strategies including advancements such as thermal or ULV foggers and hydroxyl or other oxygenation generators are sometimes necessary to return your home to its pre-crime condition.
 
You deserve to be treated with respect and compassion in the aftermath of a crime committed in your home. SERVPRO employees receive sensitivity training as part of their coursework in crime scene restoration. We pledge to be there for you and your family on all levels as we help during this challenging time.
 
Contact SERVPRO of Phoenix for your post-crime scene cleanup needs. We are available 24/7 at (480) 503-2090.

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Water Damage Cleanup in Your Phoenix Home

4/13/2018 (Permalink)

Don't wait until it's too late to call SERVPRO of Phoenix!

Can A Skylight Cause Water Damage in Your Phoenix Home? Yes, It Can. 

Skylights are a great addition to your Phoenix home. The added natural sunlight makes your home brighter and feels more spacious. However, if your skylights start leaking, it can take all the beauty of them away and replace it with various problems. You can even be looking at severe damage to your property. Leaking skylights need to be fixed as soon as possible to minimize this damage and to keep the leak from getting larger.

Professionals should also be used to install your skylights to ensure they are put in correctly, but even then, things can still go wrong. Water damage from a leaking skylight in your Phoenix home can be surprising, but don’t hesitate to act fast to correct the issue. Hiring our experienced staff at SERVPRO to clean up the water mess left behind is the smart thing to do. We have all the tools to get the job done right and in a timely fashion, avoiding additional problems, such as mold growth.

In a situation like this, we may need to take a look at water-soaked carpeting. Our primary goal when restoring water damages is to protect and preserve your structure and its contents. One of the first concerns is carpeting and padding. The construction of carpet presents two fundamental problems – latex deterioration and backing separation, or delamination.

Carpet always has a primary and secondary backing. Latex is the material that adheres and holds the carpet fibers to the primary backing. It also holds the secondary and primary backings together. SERVPRO techs realize that latex begins to deteriorate once the carpet is installed. It can break down from gases in the air, plus sunlight and traffic.

There are several grades of latex. The higher ones contain additives which slow the process of breakdown. Less expensive latex compounds have fillers to take up space, however, offer no adhesive properties. The more fillers there are, the less adhesive power there is, and the sooner breakdown happens. The process causes a separation of the two backings which is known as delamination. It usually appears in the form of bubbles. High traffic areas are more likely to delaminate.

We look out for this pre-existing conditions when we are restoring your home from water damage. We often discover it when we pull the carpet up, and it, unfortunately, cannot be fixed. The carpeting may need to be replaced if the damage is severe enough.

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SERVPRO of Phoenix works with you to restore your water-damaged home in Biltmore, Carefree, or Paradise Valley after your skylight has leaked and your possessions. Give us a call right away at (480) 503-2090 when you realize there is a problem so we can help.

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When Your Phoenix Restaurant Requires Water Removal Services

4/5/2018 (Permalink)

Phoenix Eateries, with SERVPRO's Fast Water Removal and Cleanup Services, Stay Open for Business

Shops and Businesses Rely Upon SERVPRO for Water Extraction and Drying--We're Faster To Any Size Disaster.

Your Phoenix restaurant serves hungry customers every day. While you have stiff competition throughout the city to retain loyal patrons and to entice new business, the last thing that you need is a significant water emergency threatening to shut your doors down for an extended period. Unfortunately, you cannot always account for the wear and tear of the appliances that you have in the kitchen area, and if one of these implements malfunctions, it could present quite a severe problem in a short time.  

While there are varying degrees of severity when you consider the possible water damage that could occur to a Phoenix business, when your eatery requires water removal services, this is a situation best left to professionals to handle. Our SERVPRO technicians get uniquely trained to deal with all manner of water damage and the best methods for extraction and restoration to get your business back to the way it was before the incident as quickly as possible. 
 
This process begins with an initial assessment of the full scope of the damage, while simultaneously working to ensure that the source of the water damage has gotten quelled completely. With any water removal project that our SERVPRO professionals undertake, extraction is the heart of the process. By utilizing truck mounted pumps, portable pumps, wet vacs with extraction wands and other equipment, our team can pull nearly all of the water from the affected area. After all, protecting your food stock is crucial to mitigating monetary losses.
 
Drying must take place before an official assessment of structural damages can occur. This process usually involves air movers and dehumidification equipment to both dry the immediate area and pull moisture out of the environment as well. Additionally, damaged areas like walls and flooring get dried out using our specialty equipment which may include drying mats and the injectidry system.  
 
Your restaurant cannot survive a long period with its doors closed to the hungry public. Trust in SERVPRO of Phoenix to help you restore the damage that you face and get your business back on track as efficiently as possible. "Like it never even happened." Give us a call 24/7 at (480) 503-2090.

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Better Understanding The Restoration Process For Flood Damage To Your Phoenix Home

3/28/2018 (Permalink)

Flood Waters and Extractions for Phoenix Properties to Mitigate Damages--Just Call SERVPRO

SERVPRO Takes Away Your Pressure After Flooding

While you might not always attribute Phoenix to having disastrous weather systems, it sees its fair share of high winds and heavy rainfall through spurts throughout the year. Flooding is not often a consideration for residents of this area, as the annual rainfall often falls short of anything that could remotely get deemed excessive. Even areas that have a much smaller accumulation on average can still get blindsided by a strong storm that puts down rain hard enough the ground cannot absorb it quickly enough.

Flash flood damage to your Phoenix home can happen very quickly and can spread out to many regions of your house. Initially, the damage might appear a little overwhelming, but with the right reaction to the situation, you can spare yourself irreparable damages and prolonged restoration. Our experienced SERVPRO team of specialists works to respond quickly to ensure that further issues do not result from your flooding.
 
From the moment that our technicians arrive at your home, our priority is to assess the full scope of the damage that you face. This process enables our team to create a tailored plan to restore these damages and to prioritize work in specific areas that pose the most significant threats to the structural integrity of your home or compounding disasters like mold growth.
 
Extraction is a critical component to flood damage restoration, and our SERVPRO team uses truck mounted pumps, wet-vacs with extraction wands and portable pumps to achieve the most concise removal of the excess water in the affected areas. Drying follows this step, which requires a great deal of our equipment depending on how far-reaching the spread of the moisture and water damage is.
 
Reducing the possibility of mold damage is crucial in the restoration process following a flood. With the excessive moisture present in the air, as well as dampness that persists until the drying process gets completed, the growth of mold colonies is a real threat. This assurance often gets provided with equipment like air scrubbers with HEPA filters to reduce active mold spores in the environment and dehumidification gear.
 
Flood damage might not be something that every homeowner in the area has on their mind, but if it does occur, it can be overwhelming to face alone. Trust SERVPRO of Phoenix to help you overcome the effects of a natural disaster and clean up the mess in your home. You can reach us anytime by calling (480) 503-2090.

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Mold Damage in Shower of Your Phoenix Home

3/26/2018 (Permalink)

Mold in the shower can be a sign of a mold infestation and poor ventilation. Contact SERVPRO when you see or smell mold so that we can investigate.

Certified SERVPRO Technicians Assess the Situation Quickly When Dealing With a Mold Infestation in Your Home

Mold in your shower surround in your Phoenix home can be put in two general categories – mold behind the surround and surface mold. Surface mold is unsightly growth and can be more difficult to remove. It is the hidden moisture, however, inside the framing behind your shower which can lead to damage to your structure and expensive repairs.
 
Mold growth and mold damage of any type in your Phoenix bathroom is bad news. It continues to multiply, doing damage to the structure, plus can cause health effects for you and your family. As soon as you see mold, get a hold of our professionals at SERVPRO so we can help you clean it up. We are a trained and experienced mold remediation company who can handle this problem for you before it spreads anymore.
 
Moisture is the key to mold, so our goal is to get the water causing your mold out of your home fast. Our job is to dry the wet structure and contents, so we can then clean the mold up. Even the best cleanup efforts fail if the moisture is not handled. Also, some of our safety work practices stop us from being exposed to the mold and from spreading it to clean areas of your home. If needed, we close off the area while we are working to prevent the mold getting into other rooms.
 
SERVPRO staff records conditions such as the extent of the contamination and how much saturation of moisture is present. When the remediation is complete, we may have an independent environmental professional record that the mold has returned to normal conditions.
 
Placing negative air machines near where any drywall demolition is done lowers the amount of airborne mold which we are exposed to plus makes removing the mold more efficient. If the mold has grown enough, we may have to remove damaged materials, and we also use damp wiping to clean soiled areas and vacuum excessive mold spores by utilizing HEPA vacuums and filters.
 
SERVPRO of Phoenix does not waste time getting to your home in Biltmore, Carefree, or Lone Mountain after you reach out to us. Mold continues to grow until we stop the moisture problem and clean up the growth, so call us right away at (480) 503-2090.

Click here for more information regarding the city of Phoenix.

How Does Smoke Impact Your Fire Damaged Phoenix Home?

3/8/2018 (Permalink)

Some fires can engulf a large part of your home. Once your family is safe and the fire is out, contact SERVPRO for remediation efforts.

Certified Technicians at SERVPRO Efficiently Remediate Smoke and Smoke Residue Damage

A fire incident can potentially ruin your home. The fire can cause structural and cosmetic damage that takes a long time to restore. Apart from the flames, one of the most significant factors causing extensive damage is the smoke and soot during a fire.

The smoke residue adheres to the exposed surfaces of your home and causes discoloration and even structural damage. Understanding the behavior of smoke during a fire can help you understand the restoration process better. The temperature of the smoke itself and the temperature of the surrounding surfaces affect the extent of the fire damage in Phoenix.

The temperature of the smoke
Smoke rises away from the fire and is carried to different places by a process known as convection. Fire produces heat, and as a result, the air above the fire becomes hot, expands and becomes lighter. The lighter air moves up, and its place is taken by the denser cold air. The process generates air currents called convection currents. It is due to these currents that the smoke rises to the top.

Now, as the temperature of the air increases, the pressure it exerts against the surfaces increases as well. What it means is that hotter fires produce a hotter smoke that is forced against the surfaces. The smoke particles in such fires can go deeper into the surface pores and cause extensive damage. SERVPRO professionals understand the theory behind the smoke and design strategies accordingly.

The temperature of the surrounding surfaces
Hotter smoke moved toward colder surfaces. As the hot smoke migrates to the colder surfaces such as outside walls, closets, and unheated rooms, these are damaged the heaviest. It can be surprising to see how much smoke residue finds its way into drawers and closets. SERVPRO technicians can use multiple techniques to clean surfaces that are heavily damaged by smoke and soot.

A fire incident can be quite a traumatizing experience, but it is essential to seek professional help as soon as you can. Technicians have a better chance of successfully restoring your home if they can get to work before the damage becomes permanent.

Call SERVPRO of Phoenix at (480) 503-2090 today to speak to one of our restoration experts.

Click here for more information on the city of Phoenix.

Water Damage from Failed Garbage Disposal in Your Phoenix Kitchen

2/28/2018 (Permalink)

If your garbage disposal causes a mess in your kitchen, call on the professional at SERVPRO for quick and thorough water damage restoration.

Trust SERVPRO with Your Water Damage Restoration Needs

Garbage disposals are useful tools to have in your Phoenix kitchen. However, if they are not used correctly, they can create massive amounts of water damage in your kitchen and surrounding areas from a clog, leak, or burst pipe. Plus, it is usually not only water which leaks from a garbage disposal. It is also food and whatever other waste you have tried to dispose of.

When your disposal fails and creates water damage in your Phoenix home, you can be dealing with extensive damage from a significant amount of water. The kind of mess water can leave behind is a lot to handle on your own, so trusting our technicians at SERVPRO is your best bet. We deal with water damage every day and have the tools and training to get your home back to normal as soon as possible.

Our priority is to contain the damage and extract any standing water. All wet materials in the floor such as throw rugs are removed from the affected area. After we have the water extracted, we also remove any wet surfaces on the flooring or your cabinets. Baseboards sometimes are removed as well, and cabinet drawers and doors are opened. All these things help to accelerate the drying process.

Once SERVPRO techs have extracted all the wet materials, we can begin the drying process. Commercial grade equipment, such as dehumidifiers and air movers are used to generate dry air and increase evaporation and air circulation. We monitor the environment daily during the drying process and record the results of the progress. At this time, we also move the drying equipment if needed for the optimal drying time. Average drying time is around two to four days depending on the materials impacted and how severe the water damage was.

When your structure is dry, we inspect to make sure there are no hidden moisture pockets that could result in more damage such as mold growth. We then restore or replace any building materials that were damaged, so your home is fully returned to a healthy and safe dwelling place.

SERVPRO of Phoenix wants to make sure your home is back to the way it was before the water emergency, so we make sure we are thorough in our process of remediation. Give us a call right away at (480) 503-2090 when you need help cleaning up a water damage mess.

Click here for more on the city of Phoenix.

Detail Oriented Water Damage Restoration Services For Your Warehouse In Phoenix

2/20/2018 (Permalink)

SERVPRO Protects Phoenix Business from Shutting Down After Water Damage

Fast SERVPRO Action Mitigates Damages to Commercial Structures Caused by Water and Flooding

As you may already know, unchecked water can be devastating to any structure. Water entering your Pheonix area warehouse makes the stakes even higher, producing far more potential extensive damages to stored merchandise, equipment, and shipping materials.

Keep in mind that water damage in your Phoenix warehouse is potentially worse than damage found in any other structure. Making it extremely important to understand how to prepare your structure to resist water, or what to do if an accident occurs.
 
As a warehouse manager, you must remain vigilant when it comes to protecting your products against water damage. SERVPRO can help you learn what to look out for and how to react to damages that can cause a slow in productivity or a loss of revenue for your company. Request a consultation with a field rep concerning the ERP Plan to better prepare you for unexpected mishaps or emergencies.

Hidden water, high humidity, and condensation often lead to mold contamination on your property. Cracks in your walls, ceilings, flooring, foundation, and roof allow temperature changes that drastically affect stored goods. As with most disasters, being prepared can help prevent losses. However, it is also impossible to prepare for every event imaginable.  

SERVPRO's IICRC-industry certified technicians can perform a full inspection of your warehouse, providing you with the location of possible problems, services to correct these issues, and the preventative steps necessary to prevent reoccurring damages.  
It helps to consult your insurance agent to learn more about common issues that plague your area. However, SERVPRO technicians can help steer you in the right direction, and provide you with the personnel, equipment, and resources necessary to recover should extensive water damage exist on your property.
 
Never hesitate to call for help after discovering water issues on your property. Contact your insurance company immediately and minimize the damages you experience by making quick, decisive actions. We can help you take the stress out of your current situation and keep you informed throughout the restoration process to make things easier.

Contact SERVPRO of Phoenix for 24-hour water damage cleanup and restoration services throughout Deer Valley, Biltmore, and Tatum Ranch. We serve our local community faithfully. (480) 503-2090

Business Opportunities in this Desert City

Water Removal After a Toilet Overflow in Your Phoenix Home

2/6/2018 (Permalink)

Water Leaks from Toilets, Pipes, and Appliances in Phoenix Get Help from SERVPRO

Many Factors Lead to Water Problems in Homes

When a toilet in your Phoenix home overflows, the damage can be immense, whether the tank malfunctioned or there was a clog in the bowl. It is even troublesome when the bathroom is located on an upper floor of your house since the water can seep down to the lower levels. Water can affect flooring systems, ceilings, wall cavities, and possible insulation in a case like this.
 
An overflow and massive mess like this in your Phoenix home requires water removal and help from a professional water damage restoration company such as SERVPRO. You must act fast in a water emergency to prevent further damage, and we understand that. We are always standing by to help you with the knowledge and the tools that are needed.
 
Restoring your home to pre-damage conditions involves the removal of water, decontamination, and drying. When it comes to water extraction, we use vacuums and pumps to get rid of all the standing water. We start this step as soon as possible to prevent the growth of bacteria and mold and degradation of building materials and furnishings.
 
Drying and dehumidification can begin next. This step is essential to get rid of any remaining moisture. It can take several days to complete, and we monitor our equipment daily to ensure an optimal drying time. Thermal sensors and moisture sensors and infrared cameras can help detect hidden pockets of moisture.
 
Any personal belongings that were affected have to be cleaned and sanitized to stop any bacterial and mold growth. Antimicrobial treatments are given to draperies, carpeting, and clothing.
 
Restoration is a significant step in the process. It may involve replacing materials such as insulation and drywall that got wet and were torn out. Sometimes, it is a merely replacing a few panels of drywall. More severe cases need entire walls replaced. We call certified contractors in for help with this process.
 
SERVPRO of Phoenix wants to ensure your home in Desert Ridge, Tatum Ranch or Deer Valley is fully restored and safe again for you and your family. When you have water damage emergency, reach out to us right away at (480) 503-2090, so we can help you clean up your home.

City Contact Information at Your Fingertips--click

Cleaning and Removing Mold Damage in Uptown Phoenix

2/2/2018 (Permalink)

If our technicians discover the presence of mold, they will stop all other work until finding its location, making sure to not spread it any further.

Three Reasons to Remove Mold as Quickly as Possible

Mold is not an obvious threat to Uptown Phoenix homes like a flood or fire. Until a resident sees dark splotches on the wall behind their washer or detects that musty odor in the bathroom, mold can spread across homes unimpeded.

When it comes to mold damage in Uptown Phoenix, SERVPRO understands that it has to be stopped and removed as quickly as possible. That is important for many reasons, but three, in particular, stand out for us to restore your home to its original condition.

First, mold slows or stops all other work. Our inspectors often find mold when cleaning up after a fire or flood disaster. We can detect mold through a visual inspection, with an air content meter, or just happen to smell it. Technicians stop work until we find the location of the mold, so we do not accidentally spread it further in the home. As an example, if we find mold spores on pools of standing water, we can still remove it. We simply have to take the time to spray an anti-fungal agent over the water and nearby surfaces to kill any active spores before pumping it out of the home.

Second, mold and related work stoppages raise the cost of repair and restoration. Walls, floors, carpets, and personal property require additional labor, tools, and cleaning agents not needed for other types of damage. Most of it is dry and powdery, so SERVPRO team members can quickly remove it by wiping down surfaces with dry sponges or cloths. If the mold is wet, removal takes much longer.

Third, extensive mold growth can also cause health effects. None of our team members are health experts, so we recommend being cautious until we complete work.

At SERVPRO of Phoenix, our goal is to get you back into your home as soon as we can do it safely. We have restored hundreds of homes after mold and other damage in the last twenty-five years and can do the same for you. Call today at (480) 503-2090 to schedule an inspection.

Click here for more on the city of Phoenix.

Severe Storm Damage Can Cause Flooding To Your Phoenix Home

1/19/2018 (Permalink)

Water and Wind Storms Can Damage Structures in Phoenix. Get Help from SERVPRO for Cleanup

Trust the Experience of SERVPRO to Mitigate Storm Damages

Your Phoenix home might be one of the last places that you might expect to flood, given that the average rainfall every year is far below the averages for other places around the country. Even with this fact, houses in the area get flooded year after year from storm damages that allow heavy rainfall to access a home quickly. The more severe the weather event, the more significant the water damage that results in the affected area of your home.

Preventative steps can be taken to reduce the risk of these occurrences, such as trimming back trees and cutting off dead limbs, but you cannot avoid the possibility entirely. Your best solution when unfortunate circumstances like these occur to your Phoenix property is to know whom to call to help you restore the damage and get the water extracted quickly to prevent further lasting damage to the structure of your residence.

Our experienced SERVPRO team has seen many storm damage incidents throughout the area and have a simple formula for restoring your home. Our first step is to remove the possibility of more damage occurring by boarding up the hole in your home or tarping over punctured portions of your roof. The process prevents additional water from being able to enter your home allowing the restoration process to continue to deal with the internal issues. Repairs to the damaged portions of your roof, siding or windows can be dealt with when the severe weather subsides, and the restoration process gets completed.

Extraction of the water is paramount to preventing further structural damages, and based on the location of the affected area, our SERVPRO team utilizes either portable pumps or truck-mounted pumps to address this primary concern. Drying efforts typically get achieved with the use of air movers. Infrared scanning is another part of our assessment, to make sure that further water damages are not persisting out of sight.

Flood damages might not seem like a natural threat to your home, but it can and does happen. If your home experiences storm damage that results in flooding, do not hesitate to call SERVPRO of Phoenix. Our experienced emergency response team can be reached 24/7 at (480) 503-2090.

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When Water Damage Threatens Your Phoenix Church

1/2/2018 (Permalink)

Call SERVPRO for Unwanted Water Removal for Your Phoenix Structure

Rely on SERVPRO for Water Removal Day or Night

Accidents happen all the time, but there are many instances in which they can be costly mistakes or take time to repair. Since some Phoenix churches are rarely used regularly throughout the week, something as fundamental as forgetting to turn off the water in a faucet could have catastrophic results before someone returns a couple of days later.

Mostly, churches have relied on the volunteer work of people to handle repairs or help clean up messes that might occur within the building. The congregation might be diversified, but in situations involving substantial water damage to your Phoenix church, you can easily see the need for professional action. A company is going to have the tools and resources to quickly rectify the damages and get the affected area ready for use.
 
Our experienced and professional SERVPRO team can work quickly from the time that you call to assess the extent of the damage and put together a plan to restore the area. Communication is an active component of the process, helping you to both understand the restoration process as well as listening to your concerns. By working closely with your priorities and suggestions, our team operates efficiently to make the problem “Like it never even happened.”
 
The SERVPRO technicians we dispatch to the site have the tools and experience to start repairing the damages to get your church ready for services or events. Getting the water up is the first step in the process, and depending on the severity of the pooling, this process is done with either wet vacuums or with portable pumps. Air movers are used to completely dry the affected area, where a closer assessment can get done for structural damages and other areas in need of restoration or repair.
 
You cannot account for accidents like a sink that was allowed to overflow in a common area or bathroom for your Phoenix church. What you can count on, is the emergency response team we have at SERVPRO of Phoenix. You can reach us anytime you might need to at (480) 503-2090.

More Information about this desert city by clicking right here.

The Best Way To Reduce Mold Damage To Your Phoenix Home Is Early Detection

12/15/2017 (Permalink)

Finding mold damage in your Phoenix home can be quite unsettling.

The Best Way To Reduce Mold Damage

Finding mold damage in your Phoenix home can be quite unsettling. However, one of the greatest ways to minimize the damage is early detection and prompt removal. If you don’t act fast, mold can cause extensive damage to both your property and your health.

Mold damage experts at SERVPRO can help find and tackle mold damage to your Phoenix home before it gets out of hand. Our specialists have years of training and experience to identify and eliminate mold damage safely and efficiently.

The moist and damp atmosphere is most conducive to mold growth. Hence, it is essential that you inspect your home correctly for early signs of mold damage. Here are some of the symptoms that indicate early stages of mold damage.

Moldy Smell
One of the first signs of mold damage is that distinct musty smell that we all know and hate. Even if mold isn't visible, it can have a definite odor that indicates its presence. If your house has a moldy smell, make sure that you call SERVPRO experts to take a look and access the extent of the damage.

Visible Mold
Visible mold growth is quite easy to spot. However, small amounts of mold can get unnoticed or mistaken as dirt or grime. Make sure that you inspect your home correctly for early signs of mold, especially in areas of high moisture content like bathrooms and kitchen.

Water Damage
Water damage is one of the most common reasons for mold growth. If you have had water damage in the past, chances of mold damage can dramatically increase. Make sure that you keep your property dry after water damage and pay close attention to high-risk places such as crawl spaces and attics. Look for signs of mold and act fast as soon as you spot any.

SERVPRO technicians have years of experience and expertise to help you get mold under control as soon as possible. Call SERVPRO of Phoenix at (480) 503-2090 today to speak to one of our experts. Remember, early detection is your best chance to minimize damage.

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What Are Different Restoration Services Available After a Fire Damage to Your Phoenix Property?

11/17/2017 (Permalink)

Our SERVPRO of Phoenix professionals will be there every step of the way when you're dealing with the aftermath of a fire.

SERVPRO Can Offer Different Types of Fire Restoration Services to Your Phoenix Home


A fire can cause some severe damage to your property. Depending on the extent and severity of the damage, you may need specialized services to minimize secondary damage and ensure a complete restoration. The knowledge of such services available to you can make the process of fire damage restoration a bit easier and stress-free.

Here at SERVPRO, our IICRC certified technicians offer various services to limit the damage and get the restoration process started right away after a fire. Here are some services that are available to you after a fire strikes your Phoenix home.

1. Mitigation services: The main aim of these services is to secure your property and prevent any further damage. These services include boarding up any openings to secure the property, providing an alternative source of electricity, and emergency drying to prevent secondary water damage.

2. Structural cleaning services: These services involve removing smoke and soot residue from your property and deodorizing after a fire. Our experienced technicians walk you through the whole process and strive to repair as much damage as possible.

3. Contents cleaning services: Smoke and soot can damage your personal belongings and furniture if not cleaned promptly and thoroughly. SERVPRO technicians have expertise in cleaning and restoring many personal items such as furniture and other valuables after smoke and soot damage. We use state-of-the-art equipment to get rid of the damaging smoke and soot as efficiently and as quickly as possible.

4. Specialty cleaning services: We also help you to subcontract cleaning of precious or delicate items such as electronics, clothing and expensive artwork.

5. Reconstruction services: In some instances, a fire can cause a structural damage that cannot be restored by fire damage restoration services. If there is a need for reconstruction or structural repair, you may need to take help of licensed general contractors. Although we do not offer reconstruction services, our team of experts is by your side through any reconstruction process, if needed.

Fire damage restoration is a slow process that takes time and patience. With SERVPRO, you get a team of fire damage restoration professionals who can help you restore your home back to preloss conditions in no time.

Locally Owned Company with National Resources


Call SERVPRO of Phoenix today at (480) 503 - 2090 to schedule an appointment and discuss your options today. Our experts are here to offer you all the help and guidance you need to make the whole process as comfortable and pain-free as possible.

For more on Phoenix, click here.

Understanding Flood Damage Contamination in Phoenix

11/10/2017 (Permalink)

Flood damage brings contaminated water into your home, SERVPRO works quickly to remove the water and restore your home.

SERVPRO Properly Removes Contaminated Water from Your Home after a Flood

This last year, Phoenix and the rest of the country has seen extreme weather drop incredible amounts of water in just a few hours. Hurricanes and thunderstorms have overwhelmed sewer and drain systems from Florida to California. Dams have burst and levees and rivers crested, wiping out small towns and causing billions of dollars in damages in major cities.

Flood damage in Phoenix from storms also brings the threat of contaminated water. The soil is the most common contaminant, but other sources include something as simple as the water a flood pushes back through a washing machine. The additional risk to a home increases the cost of cleanup and makes the remediation and restoration services SERVPRO provides more critical than if the water was clean.

The first step we take is to lift property off the floor. When contaminated water is in the carpets, sofas and other furniture have to be placed on blocks or taken out of the home. It helps water to drain from the property items, increase airflow around them and also prevents furniture from leaving stains on floors and carpets.

We start to clean Items with surface contamination immediately, and then we inspect all property again to determine the right method. We prefer to use brushes to remove as much of the contaminants as possible if it does not spread it or damage the surface. It is effective on hard surfaces but less effective on upholstered furniture or delicate fabrics like heavy drapes or curtains.

To remove stains, SERVPRO technicians have a very broad inventory of commercial-grade detergents and anti-microbial agents that can clean heavy soils and neutralize the health threat of any contaminants. If the amount of soil is too thick or the item has been under water for an extended amount of time, we use an immersion tank that generates sonic waves to force cleaning agents through the property item.

Remediating the effects of a flood is difficult, but SERVPRO of Phoenix has the equipment, training, and experience to help you through the procedures. If you need our help or simply have a question, call us at (480) 503-2090.

Visit https://www.phoenix.gov/ to learn more about the city of Phoenix.

Mold Damage Can Be Detrimental to Fabrics in Paradise Valley Homes

11/10/2017 (Permalink)

Finding mold in your home can be alarming. Contact SERVPRO for investigative and remediative services right away.

SERVPRO Technicians Evaluate and Remediate Mold Damage on Many Types of Materials

In Paradise Valley, mold can grow on fabric materials (such as clothes) at an alarming rate. Synthetic fabrics, which are made of silk fibers, wool, rayon, jute, ramie, linen, and cotton are particularly prone to mold damage. Due to their cellulose content, these materials tend to attract cellulose-feeding species of molds.
 
If your fabrics fall victim to mold attack, you can count on SERVPRO to control any resultant mold damage before it is too late. We offer mold damage control services in Paradise Valley and its environs every day of the year. Our technicians are adequately trained, experienced, and certified by the IICRC to ensure that our methods match industry standards.
 
Toxic molds are very efficient at colonizing and depleting cellulose-based fabrics partly due to the production of toxins that give them a competitive edge over other species. Mold damage occurs when the molds produce enzymes on the fabric, which then breakdown the cellulose to compounds that the mold uses for food.
 
Clothes that are made of protein fibers (such as silk and wool) are less prone to mold damage than clothes made from plant fibers. Generally, natural fiber materials are more prone to mold damage than synthetic materials, although both of them are just as easily colonized. SERVPRO technicians use the sense of smell to identify the musty odor of mold growth on clothes, which is often accompanied by the formation of a white strand of mold mycelium.
 
The most effective method of controlling mold growth on clothes is regulating the relative humidity (RH) in your storage area. SERVPRO mold remediation experts can help you install equipment that is effective at keeping your fabric storage areas dry and properly-ventilated. We can help you maintain the RH to below 65 percent.
 
Be extra careful if you store your fabric items in less traditional places like lofts or basements, as these are quite vulnerable to condensations and, consequently, mold damage. We may have to use residential dehumidifiers to keep the dampness within a safe range. Esporta cleaning machines, which use hydraulics, can also come in handy at cleaning mold-infested clothing. Every now and then, try and inspect for contamination on clothes that are not regularly worn.
 
Losing your favorite piece of clothing to mold damage can be heartbreaking - it is like losing a part of you. If you notice the presence of mold on your fabrics, contact SERVPRO of Phoenix immediately. We have a wide range of resources that can return your precious items to pre-damage conditions as best as possible. Make the call today at (480) 503-2090.
 
For more information regarding Paradise Valley, click here

Electrical Fires Can Cause Extensive Fire Damage to Phoenix Properties

10/24/2017 (Permalink)

Rodents can get into your walls and chew on wiring, increasing the risk of electrical fires.

SERVPRO Offers Electrical Fire Damage Restoration Services

Statistics from the U.S. Fire Administration indicate that electrical fires account for about 7 percent of all residential fires in the country. This figure becomes much more significant when scaled down to a specific location like Phoenix. In most cases, the fire occurs from increased use of lights and heating appliances and usually starts in the bedroom. However, the highest number of fatalities (i.e., injuries and even deaths) come from fires happening in the family room, living room, and den.

When it comes to electrical fires, you cannot afford to be tolerant. You need to contact a locally based fire damage restoration company in Phoenix, such as SERVPRO, to start the mitigation process as fast as possible. Some electrical fires happen due to appliance failure or problems in house wiring, but many are a result of simple mistakes such as overloading extension cords or electrical outlets. Whatever the case, our IICRC-certified technicians have the tools and expertise to reverse the damage as quickly and efficiently as possible.

Research on fire damage events has shown that faulty wiring is the leading cause of electrical fires in most homes. If your house is at least two decades old, it is highly likely to have faulty wiring behind the walls. Rodents such as rats, mice, and squirrels can find their way into these spaces and chew on electrical cords, increasing the risk of a fire disaster.

At SERVPRO, we also deal with many instances of electrical fire damage resulting from shoddy installation. Home building trades are flooding with professionals who cut corners to save time or money, including electricians. On the other hand, overloading an older electrical system with modern electrical devices can prove to be too overwhelming, leading to damages on your wiring, appliances, and even breaker box.

Holiday seasons are associated with the most house fires resulting from misusing extension cords. Generally, an extension cord should only serve as a temporary solution, especially when it comes to plugging several things in at once. Apart from overloading extension cords, using a frayed power cord can also lead to serious fire damage. Indeed, electricity can escape through the holes in the cord and set the surrounding materials ablaze.

In the event of an electrical fire, make sure that everyone is safe and then contact SERVPRO of Phoenix as quickly as possible to deal with the fire damage. Electrical fires come with many hidden safety hazards, so it is important to allow trained restoration experts to come in and assess the extent of the damage. For any assistance, you can reach us 24/7, every day of the week at (480) 503-2090.  

For more information about fire prevention in Phoenix, visit https://www.phoenix.gov/fire/prevention.

Water Damage in Phoenix from a Leaky Water Heater

10/16/2017 (Permalink)

SERVPRO Says Phoenix Water Damage from Water Heaters Gets Mitigated Quickly with Our Help

SERVPRO TIP:  Inspect Your Water Heater Periodically to Avert Water Damage 

Have you checked your Phoenix water heater lately for signs of suspicious moisture? It can take the form of excess condensation on the heater’s surface or drops of water on the floor around it or in the catch pan. The team at SERVPRO is often called in to deal with a flooded basement caused by a worn out water heater.

The useful life of a water heater is about 8 to 12 years, according to experts. At that point, tiny cracks develop, metal deteriorates, and rust forms. A wise homeowner regularly inspects the heater for signs of wear and the basement for evidence of water damage in Phoenix.
 
Standing water is a sure sign of a problem. But you can catch a leak in its early stages by checking for less obvious indicators, including:  

Moldy, musty smells along the walls or coming from boxes stored on the floor
Telltale stains on floors, walls, and ceilings, including rust
Warped, lifted floor tiles
Peeling paint
Excess condensation on the water heater    
 
If you see any of these danger signs, call SERVPRO. We have the expertise and the equipment to remove the water, dry and dehumidify your rooms, and then clean, repair and restore them to make them livable again. We start with a comprehensive inspection and assessment of your basement.
 
Water damage can be so pervasive; it takes professional equipment to get your home dry. Our industrial strength pumps extract the standing water quickly. By removing as much water as possible, we speed up the drying time significantly.
 
After extraction, we deal with the moisture in the air. Powerful air movers blow damp air out. These are used in conjunction with dehumidifiers that remove water vapor and reduce humidity. Once the basement is dry enough, we clean up the damage, restore wherever possible, and replace when necessary. The result looks “Like it never even happened.”
 
SERVPRO of Phoenix is here to help with your water damage problems and other water, fire and mold emergencies. Call us 24/7 at (480) 503-2090. We are centrally located, serving Phoenix, Dove Valley Ranch and Tatum Ranch.

Click here for some of the attractions in this desert city.

Prevent Water Damage From Dishwasher Leaks In Your Phoenix Restaurant

10/10/2017 (Permalink)

A leak is inconvenient and even costly if you have to close down during cleanup.

Prevent Water Damage From Dishwasher Leaks

Many restaurants in Phoenix rely on dishwashers to keep things ticking over and ensure a regular supply of clean crockery for their customers. A dishwasher is a handy appliance for any eatery looking to save some time and make things run more smoothly. However, just like any appliance, a washer might break down and cause water damage to your premises. A leak is inconvenient and even costly if you have to close down during cleanup.

SERVPRO recommends all Phoenix restaurant owners take the following steps to take care of their automatic washers and reduce the risk of water damage from leaks.

Tell Staff Not To Overfill
It is tempting to put lots of crockery and cutlery in the tray to get more clean in each load. However, instruct your staff not to crowd the rack, as an over-filled dishwasher is much more likely to leak. It is better to do a couple of smaller loads than trying to fit everything into one big load.

Do Regular Maintenance On Doors
Loose hinges, misaligned door latches, or broken seals, can all cause leaks. Sometimes the problem can be fixed by simply adjusting and tightening a few screws. You could use an epoxy patch kit to remedy minor seal breaks. However, if it is not possible to right the door or seal, it is better to replace it.

Check The Tub And Hose
The tub and hose can both develop faults over time. Constant use might corrode the tub and make a hole, and aging hoses can become unstable or cease to fit properly. Check all the components of the unit regularly and replace it at the first sign of wear and tear.

Use The Correct Detergent
Make sure every staff member knows which detergent is best. Always use a dishwashing detergent, and always follow the manufacturer instructions. The incorrect dishwashing detergent or too much of the correct cleaning agent might cause suds or even a blockage.

In the event of a leak, SERVPRO’s IICRC-certified technicians are on hand to help with cleanup. We extract water from your premises and use dehumidifiers and air movers to dry the surrounding area so you can resume business as soon as possible.

For help with water damage remediation in Desert Ridge, Biltmore, Carefree, Deer Valley and surrounding areas, call SERVPRO of Phoenix at (480) 503-2090 today.

For more about the city of Phoenix, Arizona visit https://www.phoenix.gov/visitors.

Why Fast Drying is Important When Treating Flood Damage in Phoenix

9/28/2017 (Permalink)

SERVPRO can quickly and thoroughly dry and restore your home after flood damage occurs.

Quick and Efficient Flood Damage Restoration

Whenever a flood occurs in Phoenix, it is important to dry any property that sustains water damage as quickly and efficiently as possible. Faster drying means less time for fungi such as mold to develop, which may cause health effects for you and your family. Organic decay due to mold contamination can also weaken structural materials like wood framing and drywall to the extent that they have to be replaced.

Using advanced dehumidification systems, SERVPRO can reverse any flood damage on your Phoenix property and thereby prevent mold growth. Our technicians have IICRC certification; therefore you can be sure of a quick and seamless restoration process. The fact that we are locally-based ensures that we can respond quickly to your emergency and begin work right away.

Today, SERVPRO has access to powerful water extraction equipment that is far more efficient at reversing flood damage than traditional vacuum units. These tools allow us to extract moisture from floors, pads, and carpets effectively, leaving the underlying surface as dry as before. Our water damage restoration experts use special procedures to help minimize the repair costs while accelerating the drying process. In the end, you can avoid such expenses as replacing new carpets or pads.

Rapid water removal after flood damage also helps prevent irreversible swelling in porous materials like wood and paper, rusting on metals (hinges and doorknobs), shrinkage in certain fabrics (such as drapes and upholstery), and moisture damage to electronic equipment. Severe damage to electrical equipment can occur from floodwaters contaminated with oil, sewage, chemicals, and other debris, which compromise the performance and integrity of the equipment.

When dealing with flood-damaged equipment, SERVPRO technicians consider the type of appliance involved, such as sealed, simple contact, and electronic. Power equipment, motor control, and electrical distribution, as well as electronic equipment, motors, cable trays, wiring, devices, conductor products, and transformers, have unique characteristics. These come into play when deciding whether to replace or repair the appliance, along with other factors such as the ability to remove all contamination, ease of repair, and cost.

Each second counts when a flood comes knocking. With many years of experience, SERVPRO of Phoenix is dedicated to ensuring that flood damage does not take over your life. For any restoration needs, call us today at (480) 503-2090.  

For more information about Phoenix, visit https://www.phoenix.gov/.

Businesses in Phoenix Receive Professional Fire Damage Restoration Services

9/6/2017 (Permalink)

After a fire at your business location, quickly call the professionals at SERVPRO to handle the remediation and restoration processes.

SERVPRO Technicians are Trained and Experienced in Fire Damage Restoration at Business Locations

Every building can suffer devastating effects from fire damage; regardless of whether you run a large office, financial institution, learning facility, or a medical office, without help, a fire can close the doors of your Phoenix property, for good.  

We understand how commercial fire damage in Phoenix can affect your business and thanks to several years of experience, we have a highly-trained team of IICRC-industry certified professionals who can help return your business to normal operations, quickly.  

SERVPRO understands the urgency involved in protecting your business and provides you with every service necessary to help you minimize any damages your facility might experience. Our technicians work on the fire, and smoke damage found throughout your property, ensuring that every area gets checked and cleaned thoroughly.

With access to advanced equipment, SERVPRO technicians remove smoke damage to carpeting, walls, ceilings, electronics, wood, furniture, valuable paperwork, as well as any machinery, appliances, or other equipment that helps maintain operations for your business. We also have extensive experience in the decontamination of HVAC systems and ductwork, helping remove allergens, soot, and micro organisms that might cause harm to your customers.

SERVPRO technicians specialize in recovering vital information, offering both document and electronics restoration services. We can help save furniture, electronic fixtures, and equipment while cleaning and deodorizing the entire structure with a broad range of wet, and dry cleaning methods. We inspect your entire facility, remove all fire damaged materials, and work hard to limit any losses you might experience.

By providing a full-range of specialized services, we help you get your business back on track as soon as possible. All of our customers receive full-service solutions, unique to their particular situation that help return your property to a quality pre-damage condition. Our technicians are also trained to minimize any interruptions to your businesses' normal operations, helping you continue offering services, if at all possible.  

SERVPRO of Phoenix is qualified to perform both interior and exterior reconstruction services on your property. We can handle any emergency repairs, 24/7, and provide you with a stress-free restoration process from start to finish. Give us a call to begin your property's recovery, today. (480) 503-2090

For more information regarding Phoenix, click here

Flood Damage in Phoenix After a Storm

8/16/2017 (Permalink)

Clogged gutters fail to keep a large amount of water away from your home. Maintain your gutters and should you have damage, call SERVPRO.

SERVPRO Technicians Remediate the Aftermath of a Storm as Well as Offer Prevention Tips

Rain does not come our way often, but when it does, the results can be quick and disastrous. The landscape around our city is not conducive to run-off from sudden storms, so the local government has installed a drain system that normally deals with the aftermath effectively.
 
Even so, storm related flood damage in Phoenix still happens to homes every year. Once the downpour is over, the effects can be mild (soggy area rugs) to devastating (loss of walls and floors). SERVPRO is ready with a highly trained team of technicians and years of experience to restore each home to its original condition.
 
Since the rain strikes so quickly, it rapidly pools into any low area. It applies in particular to households in the pathway of the flood. As the water rises, carpets and floors become soaked. If it rises fast enough, drywall and other building materials are affected before the rain stops, and natural draining can begin to take place.
 
That is why it is so important to call us immediately at the first sign of a problem. Not only can we put our people in place to operate pumps, but we can also lay in sandbags before the rain stops to redirect the flood water away from home. Every gallon of water we can prevent from entering keeps it from affecting the structure and any personal property. Prevention reduces costs regarding manpower, hours on the job and the amount of equipment needed to finish the job.
 
Saving our customers money and perhaps even the sight of their home under water is also why we offer an inspection to head off problems. Some of the flood related problems are the result of poorly maintained rain gutters and home drain systems. By repairing these problems (or sometimes installing a new system) we can prevent small issues from becoming big problems.
 
It is hot and dry now, but there is rain expected later this week. At SERVPRO of Phoenix, we do everything we can to return your home to its original condition and to help you prevent as much of the damage as possible in the first place. If you want to reduce flood damage in your home in the future, call us today at (480) 503-2090 to schedule an inspection.
 
For more information regarding Phoenix, click here

Hotel Owners Facing Water Damage In The Phoenix Area Survive

8/3/2017 (Permalink)

Having water damage in a hotel has to be one of the worst fears for any manager or property owner.

Facing Water Damage

Having water damage in a hotel has to be one of the worst fears for any manager or property owner. Any incident involving water on an upper floor can easily affect rooms two floors below. Water moves in mysterious ways and makes it into small areas that do significant damage.

It is crucial for owners of a hotel facing water damage in the Phoenix area to have connections with local restoration companies that help provide you with the services necessary to get water movement under control quickly. Without a prior relationship, you may find yourself facing far greater problems as they develop over time.

Knowing which company to turn to or what to do as an emergency unfolds on your property can make an immeasurable difference in some of the losses you suffer. As your regular employees evacuate guests and make preparations for the remainder of their stay, SERVPRO technicians move in to locate the origin of the problem, making necessary repairs, and getting water out of the way.

With someone like SERVPRO available 24-hours a day, you gain access to resources you simply cannot afford to keep on-hand. We provide you with industrial-grade water extractors, infrared moisture detectors, air movers, air scrubbers, and all the drying equipment you could need to get water under control on your property.

SERVPRO has several years of experience providing customers just like you with the restoration services they need. We understand how to perform our services with as little disruption to your businesses operations as possible. Our technicians cordon off work areas with the proper signs to protect anyone who might come near while performing fast, efficient services to get things back to normal as promptly as possible.

Give your property its best shot at surviving emergency situations, cut down on confusion, and limit losses that develop over time. With the amount of time you put into providing customers with a quality experience, you deserve to experience it yourself.

Contact SERVPRO of Phoenix for additional information about available services or help to schedule your initial inspection, today (480) 503-2090.

Visit https://www.phoenix.gov/ for more about Phoenix.

Preventing Bathtub Overflows in Your Phoenix Home

7/16/2017 (Permalink)

Bathtubs are a wonderful place to relax in. But left unattended or clogged, they can overflow and create water damage. Call SERVPRO if that occurs.

SERVPRO can Remediate Flood Damage Regardless Whether it is From External OR Internal Sources

If you believe that the only drains in your home which can clog and overflow are your kitchen sink and toilet, think again. Your bathtub takes about the same amount of abuse every day with soap particles, water, hair care products, plus other solid objects passing through it to the sewers. Just like any other drain, your bathtub drain can clog and overflow, which results in major flooding inside your home which can cause damage to your property.
 
Preventing overflow and flood damage is not the most complicated thing to do. You must be careful not to let debris wash down the drain as you and your family enjoy baths in your Phoenix home.
 
When flooding does happen, it can cause significant damage. Not only is your bathroom affected, but the floor below it is as well if it is an upstairs bathroom. In a situation like this, you need to call SERVPRO, a certified flood damage remediation company, to help you clean up the mess.
 
Keep a drain cover on all the time, as this keeps solid objects out of the drainage line. Also, maintain a clean and hair-free tub as much as you can. The drain cover keeps most of the hair out. However, some eventually gets through, and over time the hair accumulates in your drain to make a clog.
 
Don’t dispose of oily fluids into your drain. Grease, oil, and fats can linger in your drain, getting larger as debris comes in and create a clog. You also should instruct your children on using the tub. They love to play in the tub, and sometimes they take off the drain covers and flush toys down the drain. If this happens, you have a clog which is hard to remove and it can need plumbing services.
 
If your bathtub does overflow, ensure the water is off and if you must, cut the water supply as well while you wait for our SERVPRO technicians to arrive. After an initial assessment, we extract all the standing water with special truck-mounted pumps and dry the affected areas out with industrial fans and dehumidifiers. We ensure that what caused the flooding in the first place is fixed, and any other repairs are done.
 
SERVPRO of Phoenix is thorough and efficient when it comes to cleaning up flood damage. Give us a call right away when a problem arises by dialing (480) 503-2090.

For more information regarding Phoenix, click here

In Case of Fire, Proactive Beats Reactive -- Create Your Phoenix Emergency Ready Plan Today

7/7/2017 (Permalink)

Phoenix Properties Fire Damage Is Mitigated with the ERP

The ERP Plan from SERVPRO is a Valuable Tool Against Fire and Water Damage

What is your preference if disaster strikes -- prepared or panicked? When fire or water damage threatens your property, knowing you have a detailed action plan solidly in place gives you confidence that your home or business is on the road to a speedy and sure restoration. We partner with you to get a complete recovery blueprint crafted and in place.
 
Developing a SERVPRO Emergency Ready Profile and Plan safeguards your investment by streamlining our response to your troubles. Select us as your SERVPRO Franchise Representative, and start by scheduling a free, no-obligation walk-through of either your home or your business with one of our professional assessors. A review of your physical plant sharpens our focus on how to best respond to your property’s unique needs in the event of a catastrophic fire event in Phoenix. We also recommend adjustments for you to better prepare for loss based on our experience.
 
The next step is to create your account online. Complete an Emergency Ready Profile for your property, following the template provided. Owning or operating more than one property simply means you fill out a Profile for each. The Profile app directs the procedure, including prompts to take and archive pictures and layouts of all areas. Utility locations and shutoffs are pinpointed, and sprinkler and alarm systems are delineated. Key managers or employees to whom you delegate decision-making authority are determined. Identify the owner of the building if you lease space.
 
We suggest the use of a tablet or phone to record the data requested in the SERVPRO Ready Plan Application, including taking pictures. A Field Form downloaded, printed, and completed as you tour the property also is acceptable for you to use as a preliminary source of information. Once you finish the walk-through, log into your account and load the details online, adding the pictures taken per the prompts.
 
Once your Emergency Ready Profiles and Plan (ERPs) are saved our SERVPRO will hit the ground running when you or your representative contact us after a disaster or mishap. Use the mobile app to log into your account and alert us about the specific situation. The app speedily leads you through the process, using the information you previously inputted. We have a clear and concise plan at our fingertips, permitting our technicians to get to work immediately to restore the damage. The established plan is vastly preferable to our crew familiarizing themselves with the building under stress and needing many questions answered.
 
Being "Ready for whatever happens" inspires faith in your customers, employees, and family. It is clear your business recovers and thrives, or your home again provides comfort and shelter. Work with the professionals at SERVPRO of Phoenix to devise an Emergency Ready Profile and Plan to protect your business, home, or other property from fire damage by calling (480) 503-2090 before a disaster occurs.

Phoenix and fire protection click here.

Mold Does Grow in Phoenix if Conditions are Right

6/30/2017 (Permalink)

Regardless of the strain or the location, SERVPRO will quickly investigate the mold damage in your home and get you on the remediation path.

Our Trained SERVPRO Technicians are Certified in Mold Damage Remediation in Any Climate

If you research mold growth, it may seem as though the Phoenix area would be immune. After all, the area is considered arid, and moisture is the number one predictor of mold growth. There are ways that Phoenix homes can be at risk for mold growth, and SERVPRO is a trusted mold remediation partner you can rely upon to help you manage out of control microbial growth wherever you live.
 
All it takes for mold to damage your Phoenix home is a pocket of water to build without you knowing it. Mold spores are found everywhere, and once activated by a forgotten puddle or even high humidity, they begin to grow. Any carbon-based material can host a mold colony, including wood, paper, food debris, or fibers like the cotton or wool in clothing or carpeting. We respond to mold outbreaks using the Environmental Protection Agency protocols developed for schools and commercial buildings.
 
A tiny leak under your kitchen sink creates the perfect environment for a desert mold problem. The mold spores do not need light, only oxygen, and moisture. Depending on the type of mold the perfect temperature varies, although the vast majority of molds thrive at temperature preferred by humans. The pressed wood floor of the cabinet allows the mold to feed off cellulose, and you probably do not realize it is growing until the dank, musty smell alerts you, and you call SERVPRO for consultation.
 
It matters little which strain of mold is the source of the colony. The media talks a lot about toxic mold, but the fact is only healthcare practitioners diagnose whether susceptible individuals suffer from a mold allergy. Mold breaks down wood and other organic materials without any doubt, necessitating remediation without regard to the health of inhabitants. The integrity of your home’s structure depends upon it. Our remediation crews at SERVPRO receive advanced training and certification in mold containment, removal, and disinfection. We also work with you to eliminate the water source that fuels the mold, to limit future outbreaks.
 
Have confidence in the mold remediation team at SERVPRO of Phoenix. If you have any concerns about mold proliferating in your home one call to (480) 503-2090 sends an experienced inspector to evaluate your situation.

For more information regarding Phoenix, click here

Quality Fire Damage Restoration Services in the Phoenix Area

6/13/2017 (Permalink)

Fire Damage in Your Phoenix Kitchen? Don't Wait, Call SERVPRO

Phoenix Residents Rely on SERVPRO for Restoring Fire Damaged Properties

Damages found in your home after a fire, go far beyond what you might expect. Regardless of the size of the fire that you experience, smoke, soot, and ash often affect more than the immediate area around the source of a fire.
 
Restoration cleaning professionals often use a variety of cleaning methods to treat fire damage found in your Phoenix area home. It takes quality training, specialized equipment, and years of experience to perform the necessary services. You should expect nothing less than high-quality, exceptional service from a company performing restoration services on your property.
 
SERVPRO has IICRC certified technicians who go to work immediately mitigating damage and preventing losses after a fire disaster occurs. We pay specific attention to structural components, contents, and personal belongings, along with any items attached to the structure itself.
 
Cabinets often have a finished surface that adds a small amount of protection. However, the inside of the doors and interior of each drawer usually consist of raw materials that can absorb residues, causing extensive damage that requires specific attention.
 
Lighting fixtures also provide SERVPRO technicians with unique challenges. Technicians must remove soils and residues while avoiding additional damages. Some items require the use of a pre-cleaning agent or disassembly before other cleaning methods become useful, making the process more time-consuming than others.
 
When SERVPRO begins cleaning windows affected by the fire, it involves the entire framework and any hardware, not just the glass. Drapery, pictures, and other wall-mounted contents also involve different cleaning methods, especially on items made of different materials, including wood, metal, or plastic.
 
A fire that started in your kitchen may end up in your attic. Any raw structural timber exposed to water or fire damage might need replacement, rather than restoration, due to the costs involved. Same goes for any insulation damaged during a fire; in almost every situation, it is far less expensive to replace insulation than it is to attempt restoration.
 
Contact SERVPRO of Phoenix for access to expertly trained technicians that respond quickly and provide you with the results you deserve. Never settle for less, begin your restoration now, call today. (480) 503-2090

Click to get info on Phoenix.

Remodeling Misstep Means Water Damage Issues in Phoenix

6/13/2017 (Permalink)

Shower Leaks Lead to Water Damage, Call SERVPRO to Check Your Phoenix Home

SERVPRO Steps In to Mitigate Damage Caused by Leaks

Sometimes even experienced plumbers make mistakes that result in water damage in unexpected places. A bathroom update that results in leaking or poor drainage requires another look at the plumbing renovation and restoration of damage done to your home’s structures. SERVPRO technicians receive training to detect where the water intrudes as well as how to return your home to preloss condition.
 
Water damage after a remodeling of your Phoenix bathroom is a frustrating outcome. A decision to use a diverter spout to add a handheld shower in your classic tiled bath area causes a blowback issue resulting in water spraying inside your wall as well as through the shower head. Even a small amount of blowback results in significant harm over time. Our technicians help pinpoint the problem and develop a plan to restore the damage.
 
A desire to retain the character of the original bathroom drives the decision to add to existing plumbing rather than tear out and replace. Unfortunately, the older pipes need help to connect with modern fixtures. If the connections added, fail to seal and balance water pressure correctly, leakage occurs. SERVPRO locates the problem and takes steps to dry out the saturated areas. Often an older bathroom has a large access panel in an adjacent room, closet or hallway we open to find the leak and then keep open to direct air flow that removes the moisture.
 
We work with plumbing contractors to resolve the blowback problem as we dry out the area behind the bathtub and shower. We also follow the path of the water to discover any migrating moisture causing damage to the walls or ceilings below. Older homes often have plaster construction which sheds water more easily than drywall. SERVPRO water damage technicians still develop drying goals to ensure any lathes behind the plaster avoid secondary damage like mold growth or disintegration.
 
Air movers, augmented with dehumidifiers, do a thorough job of removing the moisture once the spout is re-installed with proper taping, caulking or other safeguards preventing further water damage. Bubbled paint or staining restore to the pre-leak condition when touched-up after drying is complete.
 
Do not despair if a remodeling project takes an unexpected turn. SERVPRO of Phoenix has the staff, experience, and equipment to get things back on track. Call for an appointment at (480) 503-2090.

Info on Phoenix is right here.

SERVPRO: Your Experts in Commercial Water Damage

2/14/2017 (Permalink)

Flooded Hallway At Commercial Water Loss

If you have recently become a victim of commercial water damage, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space. Preparing a Space for Water Damage Restoration before you enter your commercial space, or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space. Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible. Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present. Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installation must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Trauma Scene Clean Up

1/25/2017 (Permalink)

Trauma Scene Clean Up

Not to mention the emotional trauma of loss, but what do you do in the aftermath when something terrible occurs?  Although everyone’s experience is unique, there are similar but difficult decisions that have to be made every time a loss of this nature takes place.  Generally how one goes about cleaning the affected area is not the first thing that comes to mind.  However at some point this has to be done….and where do you go?  Here at SERVPRO® of Phoenix at 480 – 503 - 2090, we are trained and ready to assist when something like this happens.  We have the equipment, cleaning solutions, deodorization techniques and chemicals to combat all of the relevant issues such as blood borne pathogens.  Our staff has been immunized against Hepatitis and is ready to help you return your home and contents to their pre-loss condition.  Although one never is the same when confronted with this possibility, rest assured there is someone who understands and will help you through this ordeal.

What does it matter if I dry a water loss or not?

1/25/2017 (Permalink)

Monsoon Flood Damage

In the 90’s Mold became the Cause Celeb, especially that strain of “Black” Mold, Stachybotrys, that struck fear in the hearts of thousands of Americans.  Even though that hysteria has passed, it is no joking matter to have mold growing in your home.  It is true that mold spores are everywhere, but for mold to grow you have to have two things: 1) food; and 2) water.  There is very little you can do to remove all “food” sources in a house, but you can eliminate the water factor.  When you have a water loss, and once the source has been repaired, it is incredibly important to completely dry the area affected so mold will not grow.   If you try to take care of it yourself, you run the risk of giving mold a chance to infiltrate your house.  Why would you do that when you can call SERVPRO® of Phoenix at 480 – 503 - 2090, and make sure your house is dry. 

Unbelievable mold growth? Believe it!

4/15/2016 (Permalink)

But it's a dry heat!

Hidden cavities can produce the most unusual growth.  Phoenix is known for being "a dry  heat".  

Sewage Clean-up

2/9/2016 (Permalink)

     Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

Here are the key principles homeowners should know about sewage back-ups:

Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.

Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.

It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.

Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.

Only the most highly trained professionals should attempt sewage remediation work.

Why use a certified technician

2/9/2016 (Permalink)

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their pre-loss condition.

     Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

Certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

Key Clients

2/1/2016 (Permalink)

SERVPRO of Phoenix is extremely proud to count the following clients among our list of satisfied local and national associates:

  • State Farm
  • Allstate
  • Safeco/Liberty Mutual
  • Hartford
  • USAA
  • American Family
  • Chubb
  • Met Life
  • Arizona State University
  • Maricopa County Community Colleges
  • Grand Canyon University

Commercial Cleaning back by client request!

2/1/2016 (Permalink)

Sometimes you need a pro!

You don’t have time to worry about the common wear and tear that gradually soils your office.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Phoenix for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

HEPA filtration vacuuming, steam clean of hard surface, upholstery detail, hood cleaning, vents and HVAC

The Facts About Cleaning Smoke Damage After a House Fire

1/11/2016 (Permalink)

 The Facts About Cleaning Smoke Damage After a House Fire

Many homeowners think that they can clean-up smoke damage to their home after it has been burned in a fire. Unfortunately, that is never a good idea. Cleaning up smoke and soot damage requires professionals to do the job.

Bring in the Fire Damage Pros

First off, a house that has been burned in a fire is typically not safe to enter or spend time in. The integrity of walls and floors may have been damaged, along with other hazards. It’s important not to enter the home until professionals tell you it is safe to do so.

While you should not undertake trying to clean up smoke and soot damage from a house fire yourself, you should get the professionals into your as soon as possible. Ash and smoke, if left untreated, will cause corrosion, discoloration and a lingering powerful and offensive odor. Ash, specifically, will start causing damage and discoloration almost immediately and the damage may be permanent and irreversible. Anything that was made of plastic will begin discoloring within minutes. Metals will easily tarnish and corrode and fiberglass will begin to yellow.

If you get fire damage restoration professionals in soon enough after a house fire, they can mitigate or eliminate the smoke and ash damage from the fire and prevent further damage to your property. Unfortunately, if you don’t get the pros in early, the damage becomes worse and worse and the costs to repair will begin to skyrocket within just a few weeks!

Know Who to Hire

Many companies claim to be fire damage restoration specialists, but they may not actually have the proper training and certification to do the job. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the primary oversight agency for the industry. Companies recognized, registered and certified by the IICRC will have taken extensive coursework to earn their certification.

What a Trained and Certified Fire Damage Restoration Professional Does

A trained and certified fire damage restoration professional will first identify all affected materials and the source of odors, if possible. They will be extremely thorough. They will identify what can be salvaged and cleaned and what cannot be and must be completely replaced. They will then begin the clean-up process by removing built-up ash residue. Once the ash is cleaned, they can better identify the sources of odors, which they will treat with special detergents made to neutralize the odors. Once fire damaged materials are treated, they will be sealed to prevent future odors from emitting into your home.

If you or anyone you know is in need of smoke or fire damage restoration services.

We are here to help! Contact us today.

TAKE THESE STEPS TO PREVENT FROZEN PIPES THIS WINTER

12/1/2015 (Permalink)

TAKE THESE STEPS TO PREVENT FROZEN PIPES THIS WINTER

If you’ve never experienced the disasters frozen pipes can cause, such as bursting and flooding, you probably don’t pay much mind to taking care of your water pipes. But ask anyone who has ever dealt with frozen pipes, and they’ll tell you the preventative maintenance is definitely worth it. In a modern age where almost everything is climate controlled, it’s easy to forget that pipes run through spaces that can get chilly enough for them to freeze.

Frozen pipes can cause costly water damage.

The last thing you want is costly water damage caused by burst pipes. So make sure you take the following steps in order to prevent frozen pipes this winter.

Preventing Frozen Pipes and Water Damage

Be well-versed in these steps, and you won’t have to worry about a pipe catastrophe when the temperatures drop.

Insulate: Insulating the spaces your pipes run through, such as attics, crawl spaces and basements will prevent those spaces from dropping below freezing. If you can’t insulate the spaces, consider insulating your pipes. Insulation is the easiest step of preventative maintenance against frozen pipes.

Climate Control: If you leave your home for an extended period of time, you might think to turn off the heat if no one will be there. However, if temperatures drop low enough, your home can become cool enough for frozen pipes. So if you do leave, keep the thermostat on at least 55°F so that you don’t come back to unsightly water damage.

Faucets: When you know temperatures are below freezing outside, open your facets just a bit to allow them to drip. Running water through the pipes will help prevent them from freezing.

Seal: Make sure your doors, windows, and foundation are sealed against air leaks. Besides driving your energy bill up, letting the warm air out can let the temperature drop low enough (in some areas) for pipes to freeze.

Why you should call a professional restoration company for water damage.

11/5/2015 (Permalink)

A water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, the response should be the same. Bring in a certified firm as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, don’t try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. A certified water damage restoration service not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.

Condo Fire Damage

10/21/2015 (Permalink)

The fire department will make sure it's cold. 

Build an Emergency Kit - you will be glad you did!

8/25/2015 (Permalink)

  1. Water, 1 gal per person per day
  2. Food, 3 day supply per person
  3. Can opener (manual!)
  4. Flashlight, batteries, back up phone charger
  5. First aid kit, hygiene items
  6. Matches
  7. Cash
  8. Emergency phone numbers

Unaddressed Water leak

7/13/2015 (Permalink)

Mold growth between sheetrock and built in Cabinet

A little bit of leaking moisture behind a sheetrock wall can cause a lot of damage over time.  SERVPRO of Phoenix found this mold behind a built in pantry, the damage had spread to wood flooring before it was found.

Disaster Preparedness Profiles for your business

8/6/2014 (Permalink)

Got Fire damage? Call SERVPRO of Phoenix

Let us help you create a proactive, facility profile ahead of any property loss.  Time is always of the essence in dealing with an emergency loss, particularly water intrusion, during the crucial early stages.  Call to day to schedule an appointment for a walk through which documents the critical elements of your facility operation before any needs arise.  Call 480 503 2090.

Need CE credits for Insurance License? We will customize

8/6/2014 (Permalink)

Contact us now to schedule a Continuing Education course. 

Curriculums available in fire damage restoration, water mitigation and drying, mold removal and asbestos abatement overview. Courses held every month through end of 2015 and 2016. Call 480-503-2090.

Hidden Intrusion

4/22/2014 (Permalink)

infrared camera detects hidden water behind painted surface.

Sometimes water damage is not obvious with the naked eye.  Here we use an infrared camera to detect moisture behind the wall. Our advanced equipment and techniques allow for a complete inspection and assessment of a loss site. 

Call for a site inspection following a storm or internal water source break. 

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