Recent Posts

Suspect a Water Leak? Here Are the Signs to Look For

4/27/2022 (Permalink)

Water leaks can be insidious in that they can go on undetected for days, weeks, or even months before you discover them. Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. Here are a few signs that may indicate water damage in your home.

Darkened materials

Many materials common in homes show water damage through discoloration in various degrees. Colorants used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they encounter water of any kind, often turning a darker shade. The shape, spread, and specific color of these spots can fluctuate depending on how much water has been released, and what materials it has already come in contact with. One of the most damaging processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Odd earthy or musty odors

Numerous complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens, and sometimes only after a period of time. Corroding metals, soaked wood, other materials, and long-term mold growth can all create exceptional and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why our trained technicians use multiple deodorization methods to do away with the odors in your home of any unwanted smells. If you observe an unusual smell in your home, call the pros to get the problem handled right away!

Unusual sounds

Unusual sounds behind walls and below floors could be symptomatic of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well like whooshing. Water at high pressure inside pipes in your home can create unique sounds when something is awry. It might even be a hum that you hear. If you hear anything unusual behind those walls, give us a call and we’ll come to investigate.

Call in water remediation specialists when you need help

SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. SERVPRO of Phoenix helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at (480-503-2090 if you experience water damage of any kind.

Removing Soot After a Fire in Your Home

4/25/2022 (Permalink)

Regardless of the size, the damage resulting from a home fire can be significant. Not only can you experience fire damage on your walls and ceilings, but you may also suffer from extensive soot damage, which can be a challenge to clean up. Here are a few tips on addressing soot after you experience a fire in your home.

What exactly is soot?

Soot, sometimes called “carbon black,” is a fine black powder that can be a bit sticky and is a product of incomplete combustion. It leaves an ugly film on pretty much everything, as well as a foul smell. During a fire, soot spreads throughout the whole house, affixing to surfaces. The acidic properties of soot can damage your home if it’s not removed immediately. The pros at SERVPRO now how to do just that!

Do all house fires create soot?

Most of the materials used for the construction of your home could catch fire which can help it spread throughout the structure. Unfortunately, this can spread the effects of this blaze all throughout your property, which means you will experience some level of soot in your home after a fire, regardless of size. While you might be tempted to simply clean up the soot on your home, cleanup is best left to the professionals, as it can be more difficult to completely clean than you might imagine. Sometimes trying to clean it can create an even bigger mess if not done correctly.

When to call in fire remediation specialists

Most often the effects that stand out from a house fire of any kind are smoke and soot damage. These are common during fire damage in homes, and they can often prove to be challenging to remove without the right equipment. Fortunately, our SERVPRO professionals have the tools and expertise to help you through often widespread soot damages throughout your household. While the most concentrated of this effect can get found around the fires originating point where it burned the longest, this is not always the case. The debris and film from the fire leaves a black residue on surfaces, furniture, flooring, and other materials. That is soot. Unless the fire didn’t spread at all and was quickly extinguished, it’s time to call fire clean up specialists, or those skilled in fire damage remediation, to help with clean up.

How is soot removed? 
Removing this residue requires several approaches. For wall surfaces, scrubbing with wet and dry sponges can often remove the bulk of the present film but not all of it. Enclosed spaces like ductwork require high powered vacuums be utilized instead. SERVPRO of Phoenix can assist in cleaning ductwork. Smoke damage often presents itself in the form of a harsh odor lingering in fabrics, carpeting, and open spaces throughout affected areas of your house. Removal of this odor typically requires thermal fogging to break apart odor molecules and leave no detectable smell behind. Depending on the extent of soot damage found in the home, our highly trained technicians will know exactly what to do to address the soot throughout your home.

If you experience a fire in your home, it is a good idea to contact SERVPRO of Phoenix to help with all your fire damage remediation needs, including removing soot. We can be reached 24/7 at 480-503-2090. Let us help restore your home to pre-fire condition. Contact us when you need help!

Lingering Odors an Unexpected Challenge After a House Fire

4/20/2022 (Permalink)

Experiencing a fire in your home is devastating. Dealing with the aftermath can sometimes be even more traumatizing, from the restoration of materials to the removal of soot that seems to attach to every surface. Even when the flames are out, leaving considerable damage, there now permeates an odor throughout your home you’re certain you’ll never get out of. You need to get professional help with odors caused by fire damage When your home becomes inundated with these odors, it’s time to call SERVPRO of Phoenix.

Odors linger long after the fire is out

Once your home sustains fire damage, the smell of smoke can linger indefinitely. While these odors slightly improve when the air becomes drier or when the temperature decreases, they never truly disappear without professional intervention. Try as you may use air fresheners, the odor won’t go away because the cause of the odor has permeated into the materials of your home. Structural mitigation and restoration do little to alleviate an odor problem. Odors from soot particles left behind by burning plastics and other synthetics can make food taste bad, your clothing smell, and even cause health effects in some individuals. SERVPRO's Odor Control Technician (OCT) can help eliminate the odors you’re experiencing and do it quickly. The sooner you get a professional in to deal with the unwanted odors, the sooner they can be eliminated.

Next steps after fire restoration

Through our fire damage mitigation efforts, we eliminate most of the smoke residue in your home. Keep in mind that soot could have found its way inside and into adjacent areas which in turn traps odors. Areas behind cabinets, above ceilings, and inside walls hide soot particles as well, but our professionals know how to seek these areas out and get to the root of the odors. The science of eliminating odors can be challenging, so it’s best to leave the restoration and odor remediation to experts. SERVPRO uses a technique to get to these particles wherever they might hide. Instead of removing them manually, thermal fogging eliminates odor’s ability to return to your home's air. The forced mist spreads out in the same way the smoke did and chemically bonds with any loose soot particles. The added weight makes it impossible for the soot to get lifted back into the air currents that travel through your home, thus eliminating the potential of odors arising again in the future. Other areas that might hold onto odors include carpeting and drapes. While soot can remain trapped here and thermal fogging might not reach all the residue hiding in the backing and pad underneath carpeting, our technicians can still treat the area with potent liquid deodorizers. We can infuse these directly into the absorbent padding. Other areas that continue to harbor odor sources often respond well to hidden gel packs, of which we have several different scents. These also last a significant amount of time. Our technicians have an arsenal of options to address odor issues!

Proper training in odor removal

We have the training and equipment to identify and eliminate offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Call SERVPRO of Phoenix at (480) 503-2090 to make sure that every aspect of your home's fire damage mitigation, including the elimination of odors, is handled professionally and by skilled specialists. We are here to help!

Protecting Your Home from Water Damage During Remodeling

4/19/2022 (Permalink)

Bathrooms are one of the most popular remodeling projects for homeowners. An old, outdated bathroom can be a real eyesore, so getting a facelift or even a more substantial update can make a big difference. Unfortunately, sometimes even experienced plumbers make mistakes that result in water damage in your home. A bathroom remodel that results in leaking or poor drainage requires professional help to resolve the situation and prevent further damage from happening in the bathroom and adjacent rooms. SERVPRO technicians receive training to detect where the water intrudes as well as how to return your home to preloss condition.

How renovation errors can cause water damage

Water damage after a remodeling of your bathroom is an unexpected and disappointing outcome. Situations such as a decision to use a diverter spout to add a handheld shower in your classic tiled bath area can cause a blowback issue resulting in water spraying inside your wall as well as through the showerhead; not ideal! Even a small amount of water results in significant harm over time if left unchecked. Errors large and small can cause damage to your home so obviously, it’s best to avoid them. If you can’t avoid the errors, our technicians can help pinpoint the problem if one develops and devise a plan to restore the bathroom and surrounding areas pre-damage. Sometimes a desire to retain the character of the original bathroom drives the decision to add to existing plumbing rather than tear out and replace it. Unfortunately, the older pipes need help to connect with modern fixtures. If the connections added fail to seal and balance water pressure correctly, leakage occurs. This can be a huge mess and result in water damage.

How SERVPRO can help after a renovation gone wrong

SERVPRO locates the water problem and takes steps to dry out the wet areas. Many bathrooms have a large access panel in an adjacent room, closet, or hallway that we can open to find the leak and then keep open to direct air flow that removes the moisture more efficiently, making the job a bit easier to do. We work with plumbing contractors to resolve a blowback problem as we dry out the area behind the bathtub and shower to make sure the problem doesn’t arise again. We also follow the path of the water to uncover any migrating moisture causing damage to the walls or ceilings below. Older homes often have plaster construction which sheds water more easily than drywall so we’re ready for any situation. SERVPRO water damage technicians still develop drying goals to avoid secondary damage like mold growth or disintegration even if the dampness is somewhat minimal because of the material.

Removing moisture after water damage

In the case of a misaligned plumbing part, air movers, supplemented with dehumidifiers, do a comprehensive job of removing the moisture once the spout is re-installed with proper taping, and caulking, or other safeguards preventing further water damage. Bubbled paint or staining is restored to the pre-water leak condition when touched up after drying is complete. Our technicians know it’s critical to find and stop the leak, remove the moisture, and ensure no further damage occurs to get your house back to normal. We’re trained to do just that!

SERVPRO addresses water damage issues

If a remodeling project takes an unexpected turn, we’re here to help. SERVPRO of Phoenix has the staff, experience, and equipment to get things back on track. Call for an appointment at (480) 503-2090.

SERVPRO is Your Commercial Restoration Expert!

3/23/2022 (Permalink)

When it comes to commercial fires, there’s always a risk of fire for a number of reasons. As a matter of fact, a fire occurs in a structure at the rate of one every 64 seconds, and a home fire occurs every 89 seconds. This is according to the National Fire Prevention Association (NFPA). If your business experiences a fire, it’s best to call in commercial restoration experts like SERVPRO!

How fires occur in commercial buildings

NFPA research has found that structure fires accounted for 20% of the fires, but 49% of related deaths, 80% injuries, and 67% of property damage. How do fires occur in commercial buildings? The five most common causes of fires in commercial buildings are cooking equipment, heating equipment, electrical and lighting equipment, smoking materials, and intentional fire setting. Regardless of the cause, a serious fire in a business is catastrophic and costly to the building, the business itself, and the customers it serves.

Remediation after the fire is extinguished

Even when the fire is quickly extinguished, there is still likely going to be significant and secondary fire damage. SERVPRO of Phoenix has trained IICRC certified technicians and resources to respond to your disaster and provide commercial remediation services. Even if the damage appears minor, calling in the experts is your best bet. Every hour spent cleaning up is an hour of lost revenue, productivity, and potential customer loss. SERVPRO understands the urgency of quick, professional, and thorough remediation of a fire occurs to a business, knowing how to address not only the fire damage but secondary damage caused by fire extinguishing efforts such as water or chemicals. When the need arises for professional cleaning or emergency restoration services in addition to reconstruction capabilities, we have the expertise and the knowledge to get your property back in business.

Work with SERVPRO for commercial remediation

SERVPRO of Phoenix specializes in the cleanup, restoration, and reconstruction of residential and commercial property after a fire, smoke, or water damage event. We have the equipment, expertise, and experience to restore your fire and smoke damage to its preloss condition. Call us at (480) 503-2090. We’re available 24/7 to help!

What to Do After You Experience Storm Damage to Your Roof

3/17/2022 (Permalink)

This is the time of year when you see your neighbors up on their roofs, checking out the condition before the monsoons roll in. Many are reaching out to roofing companies to have a professional inspection, or they’ve hired them to address areas of concern that they’ve found. Preparation is key to protecting your roof, but sometimes the monsoon wins, and you end up with damage. Learn about what you should do if you experience storm damage to your roof.

What to do if your roof is damaged during a storm

If the damage is significant after a storm (like you can see the sky from your living room), vacate the premises. Safety should be your primary concern and significant structural damage merits caution. While it may be tempting to check things out after a storm, an initial roof assessment should be done from the ground as damage is not always visible and can be hazardous to an untrained professional. Avoid electrical hazards. Stay away from electrical lines that may have fallen onto your roof from the storm. Contact the utility company to ensure lines are de-energized; don’t try to move them yourself. If there are significant tree limbs on your roof, get a professional to remove them; don’t try to climb up and handle them yourself. Overall, if you experience roof damage, call the storm remediation specialists at SERVPRO of Phoenix to assess and address the damage.

Avoid these activities after the roof is damaged

Don’t enter rooms where overhead damage may be a safety hazard. Like we mentioned before, if there’s a hole in your roof, or if there’s a heavy object on your roof, it’s best to avoid the room to stay safe. Again, don’t climb on the roof as it may have unseen structural damage. Even if you don’t suspect any real damage, don’t climb on roofs that may be wet after a storm. Wait until things dry out, though it’s still best to contact a roofing specialist to do the inspection. If you do have significant damage during a storm that’s allowing water to enter your home, don’t attempt to install a tarp during a storm. Wait until things dry out and them protect your home until help arrives IF it’s safe to get on the roof. Even if you don’t plan to actually step onto the roof, do not use a metal ladder near power lines or in close proximity to energized electrical equipment, or during a lightning storm.

Here are a few water emergency tips regarding water in your home until help arrives.

Being prepared is key to surviving the monsoon season

Arizona monsoons can be spectacular, impressive, and damaging! Keep these tips on hand in case you suffer roof damage during a storm, then contact our team of professionals at 480-503-2090 24/7 to get the help you need fast.

In Times of Distress, Call on SERVPRO to Help with Biohazard Cleanup

3/15/2022 (Permalink)

Homeowners understand the value of being prepared. Have a plumber’s contact information handy? Check. Landscaper contact info nearby? Yep. Repair person for minor fixes to your home? No problem. However, some services simply don’t come to mind until you need that service. One such service is biohazard cleanup. Learn why it’s important to be prepared for even the most unexpected and unpleasant situations and know those to whom you can turn.

No one expects to have a need for biohazard cleanup

The aftermath of criminal activity in your home requires professional attention. Whether you’re facing bodily fluid cleanup or hazardous materials, it's best to call people who are well-versed in such cleanup. Our staff is well trained and our equipment is designed to help you through this catastrophe.
If the unimaginable happens in your home, our crime scene cleanup, our experts can handle it. Whether a traumatic injury or death results in the need for blood or other bodily fluid removal or vandalism or drug trafficking activity surprises you when you return after a time away, we are ready to restore your home and your peace of mind. While such events are unexpected, it’s always good to know who to turn to for biohazard cleanup. That’s SERVPRO of Phoenix.

What happens during a biohazard event

If a severe injury or death occurred in your home, the pathogens possibly present when blood and other fluids saturate your carpets, walls, furnishings, and other surfaces and possession must be removed following applicable safety and health codes. The Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and local health inspection agencies mandate the procedures employed. SERVPRO ensures that all our employees responding to your home are fully certified and experienced in this specialized restoration area. If potent drugs such as synthetic narcotics and opioids or methamphetamines are involved at a crime scene, it’s important to not expose yourself or your family to these chemicals. Let our SERVPRO experts clear your home of these and other dangerous substances. Depending on the situation, police enforcement efforts during a volatile event may fill your home with irritants such as tear gas and pepper spray. Evidence- gathering materials can stain and damage surfaces, fixtures, and furnishings. SERVPRO crews use efficient cleaning products and methods to eradicate these residues.

Be prepared for any disaster by keeping SERVPRO information on hand

No one anticipates a violent crime, death, or other biohazardous situation to occur in their home, but it’s important to know who to call when you need assistance with cleanup. Our professionals will treat you with respect and compassion in the aftermath of a crime or other event committed in your home. We pledge to be there for you and your family on all levels as we help during this challenging time. Contact SERVPRO of Phoenix for biohazard cleanup needs. We are available 24/7 at (480) 503-2090.

Drain and Sewer Issues Can Cause Odors in Your Home

3/13/2022 (Permalink)

Homes are always being inundated with a variety of odors. Strong smells from cooking, animals, or even cleaning chemicals can leave behind an unpleasant odor. One of the worst to contend with is drain and sewage odors. Here’s why you may have these kinds of smells in your home and what SERVPRO can do to help.

Reasons why you could be having sewage odors

Maintenance is often a culprit in sewage-related smells you may encounter. Dry traps are a very common culprit of a sewer odor. It usually comes from a bathroom that is not used often, like a guest bathroom. Flushing toilets and using sinks in each bathroom can help prevent dry trap odors.  Sometimes the smell is from a lack of proper drain or vent pipes. Every fixture should have a “p-trap” that holds water in a “U” shape that creates a seal, as well as a vent system that equalizes air pressure and allowed sewer gases to escape outside. Failure of any of these can result in an odor. Broken seals around the toilet are another common culprit. Check for air leaks in the wax ring around the toilet by wobbling the toilet bowl to make sure it’s tightly sealed to the floor. Other causes for odors in your home can include clogged vents or a broken sewer lateral pipe or vent stack. Call a professional plumber or sewer company to come out and inspect the lines.

Getting rid of the odors once the cause is addressed

Depending on what caused the odor, the smells may linger even once the cause has been remedied. That’s where SERVPRO of Phoenix can help! As experts in deodorization, SERVPRO of Phoenix is trained to identify and eliminate offensive odors. SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Keep your home fresh and clean with SERVPRO

SERVPRO of Phoenix offers in-depth cleaning services in addition to odor removal. If your home struggles with difficult odors, contact the SERVPRO team at 480-503-2090 to help remedy the situation!

Handling the Damage from an Overflowing Toilet

3/7/2022 (Permalink)

Water damage from an overflowing toilet can be a big mess to clean up. However, for those who only live in the Valley for part of the year, coming back to your winter home to find the results of an overflowing toilet can be even more stressful as the elapsed time between the incident and cleanup leads to additional damage. Here’s what you should know and what you should do.

How much damage can a toilet really cause?

When a toilet in your home overflows, the damage can be immense, whether the tank malfunctioned or there was a clog in the bowl. Damage can be compounded when the bathroom is located on the upper floor of your house since the water can seep down to the lower levels, often undetected. Water can affect flooring systems, ceilings, wall cavities, and possible insulation in a case like this. It’s good to remember that not all the water damage from an overflowing toilet can be seen, so it’s good to call in the pros at SERVPRO, especially if the damage happened while you were away.

What to do when a toilet overflows

An overflow from a toilet in your home requires water removal and help from a professional water damage restoration company such as SERVPRO. You must act fast in a water emergency such as this to prevent further damage, and we understand that. We are always standing by to help you with the knowledge and the tools that are needed.

How SERVPRO helps

Restoring your home to pre-damage conditions involves the removal of water, decontamination, and drying of the home and materials. When it comes to water extraction, we use vacuums and pumps to get rid of all the standing water. We start this step as soon as possible to prevent the growth of bacteria and mold and degradation of building materials and furnishings. Of course, we will take into consideration if the water damage has been sitting for a while and will act appropriately to address long-standing damage. Drying and dehumidification can begin once water is removed This step gets rid of any remaining moisture. It can take several days to complete, and we monitor our equipment daily to ensure an optimal drying time. Thermal sensors and moisture sensors and infrared cameras can help detect hidden pockets of moisture. It’s critical that all moisture is removed to prevent mold and odors. Any belongings that were affected must be cleaned and sanitized to stop any bacterial and mold growth. Antimicrobial treatments are given to draperies, carpeting, and clothing. This also helps stop odors from forming.

The restoration process after water damage

The final step is restoration. Restoration is a significant step in the process. It may involve replacing materials such as insulation and drywall that got wet and were torn out. Sometimes, it is merely replacing a few panels of drywall. More severe cases need entire walls replaced. We call certified contractors in for help with this process. SERVPRO technicians will consult with homeowners every step of the way, and do their best to restore all belongings, walls, carpeting, etc. to pre-damage condition. In some cases, building services may be required depending on the extent of water damage and possibly mold for long-standing water damage issues.

Call SERVPRO of Phoenix for water damage

SERVPRO of Phoenix wants to ensure your home is fully restored and safe again for you and your family. When you have a water damage emergency, no matter how long ago the damage was, reach out to us right away at (480) 503-2090, so we can help you clean up your home as quickly as possible.

The Time to Prepare Your Home for Monsoon Season is Now

3/2/2022 (Permalink)

Upcoming monsoon storms can leave behind plenty of storm damage so preparing your home or commercial property beforehand makes perfect sense; the sooner the better. Microbursts can uproot trees of any size, and outdoor furniture and play equipment can get blown up against the house, into the pool, or into a window. Monsoon season in Arizona is only a few short months away, so review your home and property now to protect your home. Below are things you can do to protect your property from storm damage.

Secure Trees to Prevent Storm Damages

One of the most common hazards that occurs during a monsoon storm is the uprooting of trees. We’ve all seen our neighborhood after a big storm with huge trees toppled over, often into brick walls or the side of houses. Even larger branches that snap off can do considerable damage. Not only can this cause more damages to your property, but it can also cause some serious danger if nearby power lines are affected. Be sure that all your smaller or newly planted trees are double staked, and your more mature trees trimmed to eliminate broken branches or possibly toppled trees.

Check Window and Door Seals

Now is a good time to go through your home and inspect all the windows and doors for any spaces or gaps where water and dirt can seep through. If you see any space within the frames where the seal is, it’s time to replace that weather stripping. Even the smallest amount of water can come in and cause mold growth which can spread around and will require professional mold remediation and removal. Replacing the weatherstripping will also prevent warping from water as well as dust from getting inside and settling in the house.

Inspect Your Roof for Issues

Get up on your roof (or have a roofing professional do it for you) and look for any loose shingles or tiles. This should be done regularly throughout the monsoon season even if you get the all-clear prior to the storms arriving. Strong storm winds often displace shingles and tiles which leave the property vulnerable to the storm elements that could cause even more damages, such as water seeping through into your home.

Check Around Your House for Issues

Sometimes the worst damage homes experience is from pooling water after an excessive storm. If large amounts of water tend to drain towards your home instead of away from it, or pools near your house’s foundation, it’s time to rectify that before storms hit to keep water away from your home. Also look around for larger items that can be upended during strong monsoon winds, which can be extremely powerful and capable of picking up objects from the ground and slamming them against your home. Make note of what needs to be secured or put away prior to storms rolling in.

SERVPRO Can Help with Storm Damage

If you end up experiencing storm damage despite your best efforts, SERVPRO of Phoenix is here to help. Our technicians are highly skilled, well-trained and are here to help if you experience any local storm damages during this upcoming monsoon season. We’re available 24/7/365 for any disaster. Contact us at 480-503-2090.